Close the front cover.
5
If the error message displays again, replace the black cartridge with a new black
cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
Reinstall the color cartridge and remove the black ink cartridge.
6
Close the front cover.
7
If the error message displays again, replace the color cartridge with a new color
cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then
reinstall both ink cartridges.
Close the front cover.
8
If you get the error message again, while both cartridges are installed, replace both of
the cartridges.
Other error messages
Press Power to turn the printer off.
1
Wait a few seconds, and then turn the printer back on.
2
Send your document to print.
3
Removing and reinstalling the printer software
If the printer is not functioning properly or if a communications error message appears
when you try to use your printer, you may need to uninstall and then reinstall the printer
software.
From your desktop, click Start
1
J740
Uninstall Dell J740.
Follow the instructions on your computer screen to uninstall the printer software.
2
Restart your computer before reinstalling the printer software.
3
Insert the Dell Personal Inkjet Printer J740 Drivers and Utilities CD.
4
Programs
Dell Printers
Dell Inkjet Printer
Troubles hoo ting
25