Dell J740 Owner's Manual
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Dell J740 Owner's Manual

Dell J740 Owner's Manual

Dell personal inkjet printer j740 owner's manual
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Download this manual See also: User Manual
Dell™ Personal Inkjet Printer J740
Owner's Manual
Look Inside For:
• Learning about your printer
• Understanding the software
• Maintenance and Troubleshooting
w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell J740

  • Page 1 Dell™ Personal Inkjet Printer J740 Owner’s Manual Look Inside For: • Learning about your printer • Understanding the software • Maintenance and Troubleshooting w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...

  • Page 2: Order Ink Cartridges

    Order ink cartridges Dell™ ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone. Canada Mexico Puerto Rico Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark Finland Switzerland 877-465-2968...

  • Page 3: Understanding Your Printer

    Understanding your printer The table on page iv describes each part. Paper guide Paper support Paper feed button Power button Front cover Paper exit tray USB cable Power supply U n d er s ta n d i n g yo u r pr i n t e r...
  • Page 4 Un d e rs t an d i n g y o u r p r i n t e r Make sure paper feeds correctly into the printer. Load paper in the printer. Turn the printer on or off, or cancel a print job. Open to change cartridges. Stack paper as it exits the printer.

  • Page 5: Notes, Notices, And Cautions

    Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

  • Page 6: Caution: Safety Information

    Caution: SAFETY INFORMATION Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. • Use only the power supply provided with this product or the manufacturer’s authorized replacement power supply.

  • Page 7: Table Of Contents

    Caution: SAFETY INFORMATION 1 Learning about your printer Setting up the printer Understanding the printer software Print Properties Dell Printer Solution Center Understanding the paper type sensor 2 Using the printer Loading paper Printing .......
  • Page 8 More troubleshooting Error messages Removing and reinstalling the printer software Other help sources 5 Regulatory notices 6 Appendix Contacting Dell Limited Warranties and Return Policy Limited Warranty for the U.S. "Total Satisfaction" Return Policy (U.S. Only) viii Conte nts ......
  • Page 9 Caribbean Only) ......Dell Computer Corporation Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
  • Page 10 Conte nts...

  • Page 11: Learning About Your Printer

    S E C T I O N 1 L e a r n i n g a b o u t y o u r p r i n t e r Setting up the printer Understanding the printer software Understanding the paper type sensor...

  • Page 12: Setting Up The Printer

    Print Properties—helps you adjust print settings. NOTE: Print Properties is available from almost every application that prints. • Dell Printer Solution Center—provides maintenance and troubleshooting help. Print Properties You can change your printer settings in Print Properties. To open Print Properties:...

  • Page 13: Dell Printer Solution Center

    Dell Printer Solution Center The Dell Printer Solution Center is a guide you can refer to for printer help and to check the current printer status. To open the Dell Printer Solution Center, click Start Programs Dell Printers Dell Inkjet Printer J740 Dell Printer Solution Center.
  • Page 14 The following table describes the Dell Printer Solution Center tabs. From this tab: Printer Status (the tab that appears when you open the Dell Printer Solution Center) How To Troubleshooting Maintenance Contact Information Advanced Le ar ning about your pri n te r You can: •...

  • Page 15: Understanding The Paper Type Sensor

    Glossy/photo paper • Transparencies If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper type settings and print resolution. NOTE: Your printer cannot detect the paper size. To choose the paper size:...

  • Page 16: Using The Printer

    S E C T I O N 2 U s i n g t h e p r i n t e r Loading paper Printing...

  • Page 17: Loading Paper

    NOTE: Do not force paper into the printer. NOTE: To avoid smearing ink, remove each transparency or photo from the paper exit tray before the next one exits the printer. Transparencies and photos may require up to 15 minutes to dry.
  • Page 18 To load other paper types, follow these guidelines. Load up to: 150 sheets of plain paper 10 envelopes 25 sheets of labels 50 sheets of card stock 10 greeting cards, index cards, postcards, or photo cards 50 sheets of coated, photo, or glossy paper 10 transparencies 100 sheets of custom size...

  • Page 19: Printing

    • 25 sheets of labels • 1 transparency NOTE: To avoid smearing ink, remove each transparency or photo from the paper exit tray before the next one exits the printer. Transparencies and photos may require up to 15 minutes to dry. Printing Basic printing Load paper.

  • Page 20: Printing Envelopes

    NOTE: To prevent smudging, remove each photo as it exits the printer, and let it dry before stacking. Printing envelopes Click Start Solution Center. Click the How To tab. From the Projects drop-down dialog box, select Envelopes. Click View and follow the instructions to print your envelopes.

  • Page 21: Print Transparencies

    Click the How To tab. From the Projects drop-down dialog box, select Transparencies. Click View and follow the instructions to print your transparencies. NOTE: To prevent smudging, remove each transparency as it exits the printer, and let it dry before stacking. Printing posters You can print a poster of an image that you want to enlarge and extend over multiple pages.

  • Page 22: See More Printing Projects

    Click View to learn about more printing projects. Sharing printers You can print from multiple computers if your printer is attached to a computer that is connected to a network. Us i n g th e p rin te r...
  • Page 23 For Windows 2000, check the Shared as check box, and then type a name in the Shared Name text box. For Windows XP , click Share this Printer, and then type a name in the Share Name text box. Click Additional Drivers and select the operating systems of all network clients printing to this computer.
  • Page 24 Click OK. If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, then you will need to provide a path to available drivers. Select whether you want this printer as the default printer for this client, and then click Finish.

  • Page 25: Maintenance

    S E C T I O N 3 M a i n t e n a n c e Ordering supplies Replacing an ink cartridge Aligning the ink cartridges Cleaning the ink cartridge nozzles...

  • Page 26: Ordering Supplies

    During a print job, a window appears on your computer to warn you if the ink levels are low. To order more ink, follow the instructions on the screen or visit the Dell Web site at www.dell.com/supplies.

  • Page 27: Aligning The Ink Cartridges

    Remove the old cartridge. Store it in an air-tight container or dispose of it by placing it inside the recycling bag that came with your new ink cartridge and mailing the recycling bag to Dell. If you are installing a new cartridge, remove the stickers and tape from the bottom of the cartridge.

  • Page 28: Cleaning The Ink Cartridge Nozzles

    Vertical, straight lines are wavy. To align the cartridges: Load plain paper. For help, see page 8. Open the Dell Printer Solution Center. For help, see page 3. From the Maintenance tab, click Align to fix the blurry edges. Click Print.

  • Page 29: Troubleshooting

    S E C T I O N 4 Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshooting More troubleshooting Other help sources...

  • Page 30: Setup Troubleshooting

    The paper is loaded correctly. For help, see page 8. NOTE: Do not force paper into the printer. • You installed both of the ink cartridges. The Dell Personal Inkjet Printer J740 will only work if you have both cartridges installed. For help installing the cartridges, see page 16.

  • Page 31: Envelopes Do Not Feed Properly

    • You load the envelopes correctly. For help, see page 8. • You use an envelope size supported by the printer and select that size before you start your print job. • You have the correct paper type and size selected in Print Properties.

  • Page 32: More Troubleshooting

    Pull slowly and firmly on the paper to remove it. Press Power to turn the printer back on. If you cannot reach the paper because it is too far into the printer: Open the front cover, and then pull the paper out.
  • Page 33 • Click OK. • Click the ? to get information about ordering supplies. • Order a new cartridge from the Dell Web site at www.dell.com/supplies. For help: – Installing a new cartridge, see page 16. – Ordering supplies, see page 16.
  • Page 34 Press Power to turn the printer off. Open the front cover. Turn the printer on. The ink cartridge carrier moves and stops at the loading position unless the printer is busy. Remove the color ink cartridge. Tr ou bl eshoo t i ng...

  • Page 35: Removing And Reinstalling The Printer Software

    Removing and reinstalling the printer software If the printer is not functioning properly or if a communications error message appears when you try to use your printer, you may need to uninstall and then reinstall the printer software. From your desktop, click Start J740 Uninstall Dell J740.

  • Page 36: Other Help Sources

    Follow the instructions on your computer screen to install the software. Other help sources If the preceding printer solutions do not solve the problem with your printer: • Refer to the Dell Printer Solution Center software for more troubleshooting information: Click Start Printer Solution Center.

  • Page 37: Regulatory Notices

    S E C T I O N 5 Re g u l a t o r y n o t i c e s Federal Communications Commission (FCC) compliance information statement Industry Canada compliance statement European Community (EC) directives conformity The United Kingdom Telecommunications Act 1984 Noise emission levels ENERGY STAR...
  • Page 38 Federal Communications Commission (FCC) compliance information statement The Dell Personal Inkjet Printer J740 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to...
  • Page 39 Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Dell is proud to be a participant in this program.
  • Page 40 Copyright advisory It may be illegal to copy certain materials without permission or license, including documents, images, and currency. If you are not sure whether you have permission, seek legal advice. Re g u l a to r y n o tic e s...

  • Page 41: Appendix

    S E C T I O N 6 A p p e n d i x Contacting Dell Limited Warranties and Return Policy Dell Computer Corporation Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Software License Agreement...

  • Page 42: Contacting Dell

    NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 43 International Access Code: 990 Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-Mail Address Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 44 City Code: 6103 Greece International Access Code: 00 Country Code: 30 Appendix Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 45 Country Code: 39 City Code: 02 Department Name or Service Area, Website and E-Mail Address Technical Support Sales Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
  • Page 46 Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium)
  • Page 47 Country Code: 31 City Code: 20 Norway (Lysaker) International Access Code: 00 Country Code: 47 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): nl_server_support@dell.com (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com...
  • Page 48 Country Code: 65 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Appendix Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: pl_support@dell.com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Website: support.euro.dell.com...
  • Page 49 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 50 Country Code: 44 City Code: 1344 Appendix Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general) Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts (500–5000 employees)
  • Page 51 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014...

  • Page 52: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin...
  • Page 53 During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.
  • Page 54 We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 55: Total Satisfaction" Return Policy (U.s. Only)

    You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
  • Page 56 How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days.
  • Page 57 During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.

  • Page 58: Total Satisfaction" Return Policy (Canada Only)

    "Total Satisfaction" Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price.
  • Page 59 While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 60: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 61: Dell Computer Corporation Ink And Toner Cartridges Limited Warranty (U.s. And Canada Only)

    If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 800-822-8965; in Canada, call 800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option.

  • Page 62: Dell Software License Agreement

    Procedure then in effect (available via the Internet at www.arb-forum.com, or via telephone at 800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

  • Page 63: Limited Warranty

    The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk.
  • Page 64 This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement.

  • Page 65: Index

    18 creating projects banner, 10 mirror images, 10 posters, 11 custom size paper loading, 8 Dell Printer Solution Center, 3 Dell Printer Solution Center tabs Advanced, 4 Contact Information, 4 How To, 4 Maintenance, 4 Troubleshooting, 4 duplexing, 11 envelopes...
  • Page 66 11 removing ink cartridges, 17 removing printer software, 25 safety information, vi setup, 2 sharing printers, 12 software, 2 Dell Printer Solution Center, 3 Print Properties, 2 specialty paper loading, 9 specialty papers banner, 8 cards, 8 custom size paper, 8...
  • Page 67 16 test page, 14, 21 toner, ordering, ii transparencies loading, 8 troubleshooting, 19 Cartridge Error, 23 general, 20 out of paper, 23 Paper Jam, 22 setup, 20 using Dell Printer Solution Center, 3 using Print Properties, 2 warranty, 42 Index...
  • Page 68 In d e x...

Table of Contents