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QUESTIONS?
USE THIS PROBLEM SOLVER
GEAppliances.com
PROBLEM
MODULES
ARE
NOT FUNCTIONING
PROPERLY
COIL SURFACE
UNITS ARE NOT
FUNCTIONING
PROPERLY
GRILL OR GRIDDLE UNIT
IS NOT FUNCTIONING
PROPERLY
FOODS STICK
TO GRILL OR
GRIDDLE
EXCESSIVE
SMOKE
FROM GRILLED MEATS
COOKTOP
FEELS HOT
RADIANT
SURFACE UNITS
WILL NOT MAINTAIN
A
ROLLING
BOIL AND/OR
FRYING RATE IS NOT
POSSIBLE
CAUSE
• Difficulty may be in the main distribution panel of your house, caused by a
blown circuit fuse, a tripped circuit breaker, the main fuse oi"the main circuit
breake1: depending on nature of the power supply. If a circuit breaker is
involved, reset it. ff the control box uses fuses, the circuit fuse (a cartridge-type_
should be changed. BUT ONLY BY SOMEONE
FAMILIAR
WITH
ELECTRICAL
CIRCUITS. If. after performing
1 of these procedures.
the fuse blows or circuit breaker trips again, call fbr service.
NOTE:
Apartment
tenants or condominium
owners should request their
building management
to perform this check before calling for service.
• Controls are not properly set oi"wrong control is set for the module or element
you are using.
• Entire surface unit module is not plugged in properly.
• If any module fails to heat--switch
the module to the other side of cooktop.
If it operates on that side. then switch may be at fault, ff it does not heat.
indications are that there is a malfhncfioning
component
in the module.
• Surface units are not plugged in solidly.
• Reflector pans are not set securely in the cooktop.
• Surface unil controls are not properly set oi"wrong surfhce unit control set
for unit you are using.
• Heating element is not plugged in solidi 3.
• Grill oi"Griddle heating element controls are not properly set.
• To use the entire surface of the grill or griddle, it is necessary to turn on the
fi'ont and rear surface unit control settings for the side you are using.
• Griddle was not pre-seasoned before first use.
• Heat setting is too high.
• Coating of griddle has been dmnaged by use of sharp instruments or
abrasive cleaners.
• Accumulated
grease in reflector pan or food soils on grote are causing
excess smoke.
• Fats not trimmed fi'om meats prior to cooking.
• Make sure fiat-bottomed
pans are used.
• Using the vent will help keep the cooktop cooler.
• Absolutely flat pans must be used. If light can be seen between the pan
bottom and a straight edge. the radiant surfhce units will not operate properly.
FAST ENOUGH
(continued next page)
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