Dell EMC AX4-5 Hardware Installation And Troubleshooting Manual page 49

Table A-1. General Cluster Troubleshooting (continued)
Problem
Attempts to connect to
a cluster using Cluster
Administrator fail.
Probable Cause
The Cluster Service
has not been started.
A cluster has not been
formed on the system.
The system has just
been booted and
services are still
starting.
The cluster network
name is not
responding on the
network because the
Internet Connection
Firewall is enabled on
one or more nodes.
Corrective Action
Verify that the Cluster Service is
running and that a cluster has
been formed. Use the Event
Viewer and look for the
following events logged by the
Cluster Service:
Microsoft Cluster
Service successfully
formed a cluster on
this node.
or
Microsoft Cluster
Service successfully
joined the cluster.
If these events do not appear in
Event Viewer, see the Microsoft
Cluster Service Administrator's
Guide for instructions on
setting up the cluster on your
system and starting the
Cluster Service.
Configure the Internet
Connection Firewall to allow
communications that are
required by MSCS and the
clustered applications
or services.
See Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com for more
information.
Appendix:Troubleshooting
49