Dell EMC AX4-5 Hardware Installation And Troubleshooting Manual page 48

Table A-1. General Cluster Troubleshooting (continued)
Problem
One of the nodes takes a
long time to join the
cluster.
or
One of the nodes fail to
join the cluster.
48
Appendix:Troubleshooting
Probable Cause
The node-to-node
network has failed due
to a cabling or
hardware failure.
Long delays in node-
to-node
communications may
be normal.
One or more nodes
may have the Internet
Connection Firewall
enabled, blocking
Remote Procedure
Call (RPC)
communications
between the nodes.
Corrective Action
Check the network cabling.
Ensure that the node-to-node
interconnection and the public
network are connected to the
correct NICs.
Verify that the nodes can
communicate with each other
by running the ping command
from each node to the other
node. Try both the host name
and IP address when using the
ping command.
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
Cluster Service (MSCS) and the
clustered applications
or services.
See Microsoft Knowledge Base
article KB883398 at the
Microsoft Support website at
support.microsoft.com for more
information.
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