Dyson v12 origin Manual

In the box

Some tools may not be included. You can buy additional tools at the Dyson website.

Getting started

Power modes
Your machine has three power modes for different tasks. Change power modes quickly using a single button.

Eco mode
Maximum run time for longer cleans all around your home.

Med mode
The optimum balance of power and run time.

Boost mode
Designed for intensive spot cleaning of ground–in dirt.

The LCD screen

The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance and blockage reports.

Settings menu
Control the settings on your machine using the button. To enter the settings menu, press and hold the button until the menu screen appears. Tap to scroll through the options available.

Change language
To change the language on your screen, press the button and hold until the language list appears. Release the button. Tap the button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends. A green tick will appear on the screen to show your language selection is complete. To cancel your selection, release the button during the countdown.

Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention. Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine. Tap to scroll through the settings menu. Select the 'Alerts' option. Scroll to select on or off. Hold the button until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.

Run time countdown
When the battery needs charging, your machine will pulse three times and a low run time icon will appear on the screen. When your battery is empty, a red warning icon will appear on the screen.

Battery health
To get the best performance and life from your battery, use Eco or Med mode.

Alerts
The alerts you might see are: Filter – the filter isn't fitted correctly, or needs cleaning. Blockage – your machine has a blockage that needs removing.

Exit settings menu
To exit the settings menu, tap to scroll through the selection menu. Select 'Exit menu'.

Caring for your floors

Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage. Before vacuuming your flooring, rugs, and carpets, check the manufacturer's recommended cleaning instructions. The brush bar on your machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer.

Charging your machine

It's important to fully charge your new machine before using it for the first time, and after every clean. This is because the battery and monitoring system's algorithm 'learns' over time, and fully charging your machine helps it to more accurately calculate and display remaining run time. Connect to the charger either directly or in the dock. The blue LEDs on either side of the battery will flash during charging. When the battery is fully charged, both LEDs will light for 5 seconds. Your battery is fully charged when the display shows 100%. Your machine won't operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.

Changing your click-in battery

If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance.

Removing your battery
Push the battery release button on the handle and slide the battery off your machine. Charge the battery.

Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it clicks into place.

Emptying your bin

Empty as soon as the dirt reaches the MAX level – don't overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.

Remove your wand
Press the red wand release button, on the top of the wand, and pull the wand away from the bin.

Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
The bin base won't open if the red bin release button isn't pushed down all the way.

Minimise dust contact
Cover your bin tightly in a dust proof bag while you empty. Remove your bin carefully, seal the bag tightly and dispose.

Close the bin
Push the bin base upwards until your bin and bin base click into place.

Cleaning your bin

Remove your bin
If it is necessary to clean your bin, empty it as shown in the 'Emptying your bin' section.
Press the red button located on the bin runner to release the bin and slide your bin off the runner.
Only use a damp, lint-free cloth to clean your bin.
Make sure that your bin and seals are completely dry before replacing.

Refit your bin
Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base click into place.
Your bin isn't dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn't recommended, as it may damage your machine.

Clearing blockages

Disconnect your machine from the charger before looking for blockages.
Leave your machine to cool down before looking for blockages.
Don't use your machine when looking for blockages as this could cause injury.
If your machine detects a blockage, the motor will pulse and you won't be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will automatically cut out.

Check the main body
Remove the bin and check for blockages in the main body of your machine.
Make sure any blockages are completely cleared and all parts are fitted before using your machine.

Check the wand and cleaner head
Check the wand for blockages.
Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary.

Reassemble your machine
Refit all parts securely before using your machine.
Clearing blockages isn't covered by your guarantee.

Clearing blockages from your Hair screw tool

Your Hair screw tool doesn't have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.

Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner head cover.
Pull the cleaner head cover off the main body of the tool.

Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw tool.
Your Hair screw tool isn't washable. Wipe over with a damp lint-free cloth.
Don't put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.

Reassemble Hair screw tool
Put your brush bar back into position and press firmly until it clicks back into position.
Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position.
Push the red locking lever up until it clicks into position and push the base plate back into place.

Washing your filter

Wash your filter at least once a month to maintain optimum suction power.
For more information and support videos for your machine go online to the Dyson website.

Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.

Tap your filter
Before washing your filter, tap it gently over a bin to remove any loose dust and debris.

Wash your filter
Wash with warm, running tap water – gently rubbing your filter with your fingers to remove the dirt.

Fill and shake
Place your hand over one end of your filter.
Fill the filter with warm tap water.
Place your hand over the open end of the filter and shake it firmly to remove trapped dirt and debris.
Repeat these steps until the water runs clear.

Shake and dry
Empty the filter and shake firmly to remove excess water.
Keep shaking until there's no water coming from the filter.
Place your filter end up, as shown.
Place the filter on its end and leave to dry for at least 24 hours in a well ventilated, warm place.
Don't dry your filter in a tumble dryer, microwave or near a naked flame.

your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.

Washing your brush bar

To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger.

Remove your brush bar
Don't put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Remove the end cap from the brush bar. Don't wash the end cap.
Slide your brush bar out of the cleaner head.

Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours.

Replace your brush bar
Before replacing, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.
The cleaner head housing is not washable and should only be wiped over with a damp lint-free cloth.

Scratch-free dusting brush

Compatible with Dyson V15 Detect™, Dyson V12 Detect Slim™, Dyson V12 Origin, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™, Dyson V7™ and Dyson Digital Slim™ cordless vacuums.

1. Attach the Scratch-free dusting brush directly to your vacuum or to the extension hose for delicate cleaning.
   
2. Switch on your vacuum with the extension hose, hold the vacuum with one hand and the Scratch-free dusting brush with your other, using a pencil-like grip.
   Note: Don't press the Scratch-free dusting brush too hard against surfaces. The ultra-soft bristles should be the only part of the tool that contacts surfaces.

Self-cleaning

1. When you notice dust starting to build up on the bristles during or after use, we recommend you use the built-in self-cleaning function.
   
2. With your vacuum switched on, lift the Cleaning cuff until you hear a click, so it completely covers the bristles. Rotate it five times. This hygienically cleans the dust from the bristles and sucks it into the bin.
   
3. After five rotations, move the cleaning cuff back down, until you hear a click. Your bristles are now dust-free.
   Note: Only use the self-cleaning function when the Scratch-free dusting brush is attached directly to the vacuum.
   

Awkward gap tool

Compatible with Dyson V15 Detect™, Dyson V12 Detect Slim™, Dyson V12 Origin, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™, Dyson V7™ and Dyson Digital Slim™ cordless vacuums.

1. Attach the Awkward gap tool directly to your vacuum.
   
2. For cleaning standard surfaces, such as skirting boards, use the tool in its original (straight) position.
3. If you are using the tool to reach a tight or awkward gap, rotate the tool to its 22° angle until you hear a click. This allows you to reach further and clean more.
   

Maintenance tip
To clean, wipe the tool clean with a damp cloth.

Cleaning your tools

Don't put any part of your machine in a dishwasher or use detergents, polishes or air fresheners. Wipe with a damp, lint-free cloth, without touching the connector end. Make sure your tools are completely dry before using.

Looking after your machine

To always get the best performance from your machine, it's important to clean it regularly and check for blockages.

Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools and main body of your machine.
Wash your filter regularly and leave to dry completely.
Don't use detergents or polishes to clean your machine.

Look after your battery
To get the best performance and life from your battery, use Eco or Med mode.
Your machine won't operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.

Your serial numbers
The serial number is printed on the back of the battery pack at the base of the handle. Remove the battery to reveal the serial number inside the machine's handle.
For more information and support videos for your machine go online to the Dyson website.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dyson v12 origin Manual