Restore - Dell XPS C100J Quick Reference Manual

Dell desktop computer quick reference guide
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Using Dell PC Restore and Dell Factory Image Restore
CAUTION:
deletes all data on the hard drive and removes any programs or drivers installed
after you received your computer. If possible, back up the data before using these
options. Use Dell PC Restore or Dell Factory Image Restore only if the Microsoft
Windows System Restore did not resolve your operating system problem.
NOTE:
Dell PC Restore by Symantec and Dell Factory Image Restore may not be
available in certain countries or on certain computers.
Use Dell PC Restore (Windows XP) or Dell Factory Image Restore
(Windows Vista) only as the last method to restore your operating system.
These options restore your hard drive to the operating state it was in when
you purchased the computer. Any programs or files added since you received
your computer-including data files-are permanently deleted from the hard
drive. Data files include documents, spreadsheets, e-mail messages, digital
photos, music files, and so on. If possible, back up all data before using PC
Restore or Factory Image Restore.
Windows XP: Dell PC Restore
Using PC Restore:
1 Turn on the computer. During the boot process, a blue bar with
www.dell.com appears at the top of the screen.
2 When the blue bar appears, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
starting, and then restart the computer again.
CAUTION:
3 Click Restore and click Confirm.
The restore process takes approximately 6 to 10 minutes to complete.
4 When prompted, click Finish to reboot the computer.
NOTE:
computer completely reboot.
44
Troubleshooting
Using Dell PC Restore or Dell Factory Image Restore permanently
If you do not want to proceed with PC Restore, click Reboot.
Do not manually shut down the computer. Click Finish and let the

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