HINT:
If you need
technical assistance for
your scanner, call the
scanner's manufacturer
(see the documentation
that came with the
scanner for the correct
phone number). Dell does
not cover the scanner's
warranty.
28
Solving Pr oblems
If you cannot print to a USB printer
V
E R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S
cable is connected as described on page 15.
E
N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
supplied with the printer.
V
E R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y
1
Click the Start button.
2
Click Control Panel.
3
Click Printers and Other Hardware.
4
Click View installed printers or fax printers. If the printer is listed, right-click
the printer name.
5
Click Properties, and then select the Ports tab. Ensure that the Print to the
following port(s): setting is USB.
T
E S T T H E E L E C T R I C A L O U T L E T
by testing it with another device, such as a lamp.
R
E I N S T A L L T H E P R I N T E R D R I V E R
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
C
H E C K T H E P O W E R C A B L E C O N N E C T I O N
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C
H E C K T H E S C A N N E R C A B L E C O N N E C T I O N
cable is firmly connected to the computer and to the scanner.
—
Ensure that the printer
—
See the documentation
W
I N D O W S
—
Ensure that the electrical outlet is working
—
See page 16.
—
See page 40.
—
Ensure that the scanner power
—
Ensure that the scanner