Components EOL Instructions Contents Copyright and Trademarks Notice ..................4 Revision ............................4 How to Use this Service Guide ....................4 Safety Instructions ........................5 Power ..............................5 Environment............................5 Conditional Warranty Service ....................6 Upgrade and Service ........................6 Publicly Available Service Information ................7 Disassembly&...
Place the power cord in a way that people are unlikely to step on it. Do not placeanything on top of the power cord. • If this product comes with an adapter, use only the MSI provided AC adapterapproved for use with this product. Environment •...
MSI offers customers replacement parts, product repair and services for 3 years fromthe date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited WarrantyAgreement.
Components EOL Instructions Publicly Available Service Information Service Information Section Disassembly instructions including Product Components and identifying the required tools. Accessories Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including Product Upgradeability and manufacturer-approved spare parts and Repairability how to obtain them.
Product Components and Accessories ⚠ Important MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational lifeof that product. Further services can be obtained by contacting MSI Online Customer Service.
Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained bycontacting MSI Online Customer Service. hyperlinks For replacement, repair, or upgrade methods, please refer to the thetable below.
Components EOL Instructions Preparation for Disassembly 1. Power off the monitor and your computer. 2. Disconnect the power cords of your monitor and PC from the electrical outlet. 3. Disconnect all cables & power cord from the monitor. ⚠ Important •...
Components EOL Instructions The Stand Stand Disassembly 1. Place the monitor face down on a steady, protected surface. ❶ 2. Toggle the bracket tabs upwards with a little finger pressure ❷ 3. The other hand lifts the brace upwards...
Components EOL Instructions Stand Assembly 1. Place the monitor face down on a steady, protected surface. 2. Bracket lugs are assembled to correspond with the grooves in the back shell.. ❶ 3. Toggle the bracket tabs upwards with a little finger pre ❷...
Components EOL Instructions Rear Cover Rear Cover Disassembly 1.Turn the rear cover screws to the left and remove the. ⚠ Important • Avoid finger pressure on the screen surface, it may damage the display. 1. Turn the screw on the bottom of the back cover to the left and remove it.
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Components EOL Instructions 3.Use a pry tool to carefully pry off the bottom side of the rear cover.
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Components EOL Instructions 4.Use the prying tool to open the backshell by extending the bottom of the backshell in the order of left, top and right. 5.Gently lift the rear cover upwards and be careful when disconnecting the ❶ ❷ speaker cable and connecting cable...
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Components EOL Instructions ❹ ❸ 6.Gently remove and dismantle the navigation panel , speaker , light ❺ guide pillar and all cables from the rear cover panel.
Components EOL Instructions Rear Cover Assembly 1. Insert Navi Key to start assembling the rear cover. ❶ ❸ ❷ 2. Carefully install the navigation board , speaker and light guides their respective locations and route the wires.
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Components EOL Instructions ❺ ❹ 3. Carefully connect the speaker cable and connecting cable to the motherboard, and then close the rear cover.
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Components EOL Instructions 4. Align the tabs on the back cover with the slots, and gently press the back cover with both hands, starting from the bottom ❻ centre and working in the direction shown in the diagram, until it clicks into place. ⚠...
Components EOL Instructions LCD Panel & Shielding Cover Assembly ❶ ❷ 1. Assembling LED Cables , Panel Signal Cables , Note Snap Clips Pressing Into Place When assembling the panel signal wires, please note that the red wire group must be located on the right side (assembled in the direction shown in the illustration).
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Components EOL Instructions ❸ ❹ 2. Cover the shield , straighten the wires with fiber tape , secure the LED cable ❺ ❻ with acetate tape , and then attach and press the conductive aluminum foil into place.. ❻ ❼ 3.
Components EOL Instructions Mainboard&Power Board Mainboard&Power Board Disassembly ❶ ❷ 1. Remove tape . The one with black PET here is the power and conductive foam board.
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Components EOL Instructions ❸ ❹ 2. Remove the screws 、 on the motherboard & power supply board. ❺ 3. Carefully remove the power supply board termination cable , and ❺ ❻ remove the motherboard termination cable speaker cable , LED ❼...
Components EOL Instructions Mainboard&Power Board Assembly ❶ 1. Assemble the connection cable to the power board and connect the ❶ ❷ ❸ connection cable , speaker cable , LED light cable , navigation key ❹ ❺ cable and motherboard signal cable to the motherboard.
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Components EOL Instructions 2. Assemble the motherboard and power supply board into the shield, taking care to align the appropriate connectors. ❻ ❼ 3. Lock motherboard and power supply board screws in place.
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Components EOL Instructions ❽ 4. Tidy up the wires and attach them in place using tape , attach ❾ conductive foam...
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Components EOL Instructions ❹ 3. Remove the power indicator board connecting cable , remove the ❹ ❺ connecting cables from the navigation board, and then remove ❻ the navigation keys...
Components EOL Instructions Navi Board & Navi Key& Power Indicator Board Assembly ❶ 1. Insert Navi Key to start assembling the rear cover. ❷ ❸ Connect connection cables to the navigation board and the power indicator board...
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Components EOL Instructions 3. Align and assemble the navigation keypad to the small back cover, then lock ❹ screw in place. ❺ ❻ 4. Assemble the navigation key board and the power indicator board ❼ to the rear case, lock the screws , and then attach the high density foam ❽...
Components EOL Instructions Speakers Speaker Disassembly 1. Locate speakers. ❶ ❷ 2. Remove the damping ring , then remove the speaker from the positioning post .
Components EOL Instructions Speaker Assembly ❷ 1. Align and mount the speaker to the locating post before assembling the ❶ shock absorber to the locating post. 2. Assembly OK, as shown.
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Components EOL Instructions ❷ 2. Locate the tabs on the left and right sides of the trim strip and press outwards. 3. The trim strip can be removed once the trim strip clips have been loosened.
Components EOL Instructions Deco Strip Assembly ❶ 1. Place the deco strip back to the LCD bezel with screw holes aligned and thesnap it into place by pressing down around the edges. ❷ 2. Attach the conductive tape on the left and right sides of the trim strip in place.
Components EOL Instructions Powering Up After Maintenance 1. Connect the signal cable from the monitor to your PC. Connect the power cord tothe monitor power jack and the electrical outlet. Turn on the monitor. 2. Depending on the monitor’s signal ports, check the Type-c, HDMI, DP ports in sequence.
MSI Monitor Support for quick and easytroubleshooting when encountering common problems with the product. It is alwayssuggested that users contact the authorized MSI service center for advanced tech support if needed. The power LED is off. • Press the monitor power button again.
Components EOL Instructions Recycling Guidelines The Stand 1. Follow Stand Disassembly to remove the adjustable stand from the monitor. ❶ 2. By disassembling quick release fasteners of the stand base to ❷ seperate the adjustable stand and the base 3. You’ll see the stand and base separated.
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Components EOL Instructions ❸ ❹ 4. Reverse the base. Tear off rubber pads and remove screws under with across head screwdriver to open the base. ❺ 5. Open and take out the steel base plate , the plastic base plate can be recycled by qualified recyclers.
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Components EOL Instructions ❻ ❼ 6. Remove the bracket adapter and then remove the iron member .the plastic adapters can be recycled by qualified recyclers. ❽, 7. Use a cross head screw driver to loose stand screws Remove bracket ❾ back cover can be recycled by a qualified recycler.
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Components EOL Instructions ⓫ ❿ 8. Separate VESA Iron Plate from Bracket Neck ⓬ 9. Remove the sliding tab by pressing it to the corresponding snap position.
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Components EOL Instructions ⓭ 10.Use a screwdriver to remove the screws at the bottom of the bracket ⓮ and remove the iron ⓯ 11.Use a tool to pry off the bracket cover...
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Components EOL Instructions 12.Use a screwdriver to remove the screws ⓰ at the bottom of the bracket and remove the iron ⓱.
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Components EOL Instructions 13.Remove assembly ⓲, then remove screws ⓳ and hardware ⓴. 14.Use the tool to pry open the plastic cover , screwdriver to remove the screws , can be removed from the plastic shell and hardware a and...
Components EOL Instructions Rear Cover ⚠ Important Before recycling the separated plastic parts, please use a cross-head screwdriver orthe diagonal pliers to remove all the screw bosses with copper sticks, if any. 1. Follow Rear Cover Disassembly to remove the rear cover. 2.
Components EOL Instructions Deco Strip & LCD Bezel Remove the module by following the steps for removing the LCD panel and shield and for removing the trim strip, and place it on a horizontal workbench. ❶ ❷ ❸ ❹ 1. Remove the high-density foam , silicone pad , conductive cloth and PET...
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Components EOL Instructions ⚠ Important • This disassembly must be done in a clean room. • You must wear an anti-static wrist strap when touching the mainboard and LCD panel. • An ion fan must be available to remove static electricity. •...
Product End-of-Life Instructions ⚠ Important MSI Environmental Information Information on MSI’s Environmental initiatives, policies, programs and goals can befound Environmental Sustainability Policy Purpose This information is to provide the guidance to recyclers on the presence of materialsand components at the product level, as required by the EU WEEE and amending Directive.
Waste electrical equipment may contain hazardous substances and thus endangerhuman health & the environment. Prope1r disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly.
Components EOL Instructions Navi Key The monitor comes with a Navi Key, a multi-directional control that helps navigate theOn-Screen Display (OSD) menu. Up/ Down/ Left/ Right: • selecting function menus and items • adjusting function values • entering into/exiting from function menus Press (OK): •...
Components EOL Instructions SD Menus ⚠ Important The following settings will be grayed outwhen HDR signals are received: Low Blue Light Color Temperature HDCR sRGB .Brightness PIP/PBP Contrast...
Components EOL Instructions Professional 1stLevel Menu Description 2nd/3rd Level Menu Mode . Use Up or Down Button to select and preview mode effects. User . Press the E Button to confirm and apply sRGB your mode type. Anti-Blue . Activating sRGB will affect: Movie Affected Function Function Status...
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Components EOL Instructions 1stLevel Menu Description 2nd/3rd Level Menu Refresh Rate Location Left Top . Location is adjustable in OSD Menu. Press the E Button to confirm and apply your Refresh Right Top Rate Location. Left Bottom . This monitor follows and works at the Operating System’s preset Screen Refresh Right Bottom Rate.
Components EOL Instructions 1stLevel Menu Description 2nd/3rd Level Menu Screen Size Auto . Users can adjust Screen Size in any mode, any resolution and any screen refresh rate. . Activating Screen Size 1:1 will affect: 1⑥:9 AffectedFunction Function Status 21:9 》Adaptive- Setto OFF Sync 》...
Components EOL Instructions 1stLevel Menu Description 2nd/3rd Level Menu Color Temperature Cool . Use Up or Down Button to select and preview mode effects. Normal . Press the E Button to confirm and Warm apply your mode type. Customization R (0-100) .
Components EOL Instructions PIP/PBP 1stLevel Menu Description 2nd/3rd Level Menu . PIP (Picture in Picture) allows users to simultaneously display multiple video sources Source HDMI™1 on one screen. One program is displayed on the full screen at the same time as one or more HDMI™2 other programs are displayed in inset windows.
Components EOL Instructions Navi Key 1stLevel Menu 2ndLevel Menu Description . All Navi Key items can be adjusted via OSD Down Brightness Menus. Left Mode Right Alarm Clock Input Source PIP/PBP Refresh Rate Info. On Screen Audio Volume Settings Description 1stLevel Menu 2nd/3rd Level Menu 繁體中文...
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Components EOL Instructions . HDMI™ CEC (Consumer Electronics Control) HDMI™ CEC supports Sony PlayStation®, Nintendo® Switch™, Xbox Series X|S consoles and various audio-visual devices that are CEC-capable. . If HDMI™ CEC isset to ON: • The monitor will automatically power on when the CEC device is turned on.
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