Axis A1710-B User Manual

Network door controller
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AXIS A1710-B Network Door Controller
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Summary of Contents for Axis A1710-B

  • Page 1 AXIS A1710-B Network Door Controller User manual...
  • Page 2: Table Of Contents

    Check the current AXIS OS version ........
  • Page 3: Solution Overview

    AXIS A1710-B Network Door Controller Solution overview Solution overview The network door controller can easily be connected to your existing IP network. Each network door controller can power and control up to 8 readers.
  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
  • Page 5: Secure Passwords

    Verify that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 30.
  • Page 6: Configure Your Device

    AXIS A1710-B Network Door Controller Configure your device Configure your device For how to configure your device, see AXIS Camera Station user manual or third-party solutions. Note AXIS Door Controller Extension ACAP comes preinstalled on the system. It requires a license to use it.
  • Page 7: The Web Interface

    Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 8: Device

    Apps Add app: Install a new app.Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.Allow unsigned apps : Turn on to allow installation of unsigned apps.Allow root-privileged apps : Turn on to allow apps with root privileges full access to the device.
  • Page 9: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 10 AXIS A1710-B Network Door Controller The web interface Device location Enter where the device is located. Your video management system can use this information to place the device on a map. • Latitude: Positive values are north of the equator.
  • Page 11 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 12 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 13 Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.Authentication method: Select an EAP type used for...
  • Page 14 To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 15 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).Set up the device as an MQTT client.
  • Page 16 AXIS A1710-B Network Door Controller The web interface Connect: Turn on or off the MQTT client.Status: Shows the current status of the MQTT client.BrokerHost: Enter the hostname or IP address of the MQTT server.Protocol: Select which protocol to use.Port: Enter the port number.
  • Page 17 AXIS A1710-B Network Door Controller The web interface PortName: Edit the text to rename the port.Direction: indicates that the port is an input port. indicates that it’s an output port. If the port is configurable, you can click the icons to change between input and output.Normal state: Click open circuit, and for closed circuit.Current state: Shows the current state of the port.
  • Page 18: Maintenance

    AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.
  • Page 19: Learn More

    For in-depth information about cybersecurity in AXIS OS, read the AXIS OS Hardening guide. Axis security notification service Axis provides a notification service with information about vulnerability and other security related matters for Axis devices. To receive notifications, you can subscribe at axis.com/security-notification-service.
  • Page 20: Specifications

    AXIS A1710-B Network Door Controller Specifications Specifications Product overview Control button Tamper/alarm LEDs Auxiliary connector Output connector Input connector Relay connector Power connector (DC IN) Relay jumper 10 Grounding position 11 Network connector 12 Power connector (DC IN DOOR 1–4)
  • Page 21: Led Indicators

    AXIS A1710-B Network Door Controller Specifications LED indicators Color Indication Status Green Steady green for normal operation. (STAT) Amber Steady during startup and when restoring settings. Slow flash for failed upgrade. Network Green Steady for connection to a 100 MBit/s network. Flashes for network activity.
  • Page 22: Connectors

    UL: Power over Ethernet (PoE) shall be over Ethernet IEEE 802.3af/802.3at Type 1 Class 3 or Power over Ethernet Plus (PoE+) IEEE 802.3at Type 2 Class 4 power limited injector that provides 44–57 V DC, 15.4 W / 30 W. Power over Ethernet (PoE) has been evaluated by UL with AXIS 30 W Midspan. Power options To power the device, you need to connect the following connectors: 1.
  • Page 23: Input Connector

    Four 4-pin terminal blocks supporting OSDP protocol for communication with the reader. It can connect up to eight OSDP readers or WIegand readers with accessory (AXIS TA1101-B Wiegand to OSDP Converter in multidrop). 2 A at 12 V DC is reserved for readers connected to DOOR 1–4.
  • Page 24 AXIS A1710-B Network Door Controller Specifications Function Note Specifications 1, 3, 5, 7 0 V DC DC ground (GND) 2, 4, 6 Input Digital input – Connect to pin 0–30 V DC 1 to activate, or leave floating (unconnected) to deactivate.
  • Page 25 AXIS A1710-B Network Door Controller Specifications Function Notes Specifications 0 V DC DC ground (GND) Normally open. Max current = 2 A For connecting relay devices. Max voltage = 30 V DC Connect a fail-secure lock between NO and DC ground.
  • Page 26 AXIS A1710-B Network Door Controller Specifications Normally open. Max current = 4 A For connecting relay devices. Max voltage = 30 V DC Connect a fail-secure lock between NO and DC ground. The relay is galvanically separated from the rest of the circuitry if the jumpers are not used.
  • Page 27: Auxiliary Connector

    AXIS A1710-B Network Door Controller Specifications separated from the rest of the circuitry if the jumpers are not used. NOTICE TICE TICE If the lock is non-polarized, we recommend you to add an external flyback diode. Auxiliary connector Use the auxiliary connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications.
  • Page 28 AXIS A1710-B Network Door Controller Specifications DC output 12 V I/O configured as input I/O configured as output Tamper/Alarm connector Two 2-pin terminal blocks for external devices, for example glass break or fire detectors. UL: The connector has not been evaluated by UL for burglar or fire alarm use.
  • Page 29 AXIS A1710-B Network Door Controller Specifications Note It is recommended to use twisted and shielded cables. Connect shielding to 0 V DC. Status Description Open The supervised switch is in open mode. Closed The supervised switch is in closed mode.
  • Page 30: Troubleshooting

    Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 31: Technical Issues, Clues, And Solutions

    Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.
  • Page 32: Contact Support

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).If required, a static IP address can be assigned manually.
  • Page 33 User manual Ver. M1.11 AXIS A1710-B Network Door Controller Date: November 2024 © Axis Communications AB, 2024 Part no. T10217727...

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