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TruVision TVS-PC1 Configuration Manual

People counting camera
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TruVision People Counting
Camera Configuration
Manual
P/N 1012-EN • REV C • ISS 05MAY21

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Summary of Contents for TruVision TVS-PC1

  • Page 1 TruVision People Counting Camera Configuration Manual P/N 1012-EN • REV C • ISS 05MAY21...
  • Page 2 Carrier, except where specifically permitted under US and international copyright law. Trademarks and TruVision names and logos are a product brand of Aritech, a part of patents Carrier. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
  • Page 3 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points.

  • Page 5: Table Of Contents

    User management 25 Types of users 25 Add and delete users 26 Modify user information 27 View online users 27 Network settings 28 TCP/IP parameters 28 DDNS parameters 29 PPPoE parameters 31 Port parameters 31 TruVision People Counting Camera Configuration Manual...
  • Page 6 Shield regions 77 Data uploading 77 Overlay and capture 79 Advanced setup 80 Camera operation 82 Log on and off 82 Live view mode 82 Play back recorded video 83 Search snapshots and video clips 85 TruVision People Counting Camera Configuration Manual...
  • Page 7 Index 88 TruVision People Counting Camera Configuration Manual...

  • Page 8: Important Information

    PRODUCTS), SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING BUT NOT LIMITED TO, SENSORS OR DETECTORS UNLESS REQUIRED BY TruVision People Counting Camera Configuration Manual...

  • Page 9: Warranty Disclaimers

    CARRIER DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY CARRIER WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE. TruVision People Counting Camera Configuration Manual...

  • Page 10: Intended Use

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision People Counting Camera Configuration Manual...

  • Page 11: Introduction

     TVS-PC1: Outdoor camera  TVS-PC2: Indoor camera The TruVision people counting cameras are dual lens cameras that count people with high accuracy. The cameras use binocular stereo vision in combination with 3D people detection and deep learning algorithms. However, the camera cannot be used for surveillance applications due to its specific installation position: it can only monitor the passage way and not an entire room or a larger space.

  • Page 12: Network Access

      Picture Picture   Counting Statistics Counting Statistics   Configuration Export device parameters   Import device parameters  (Only supports the  Upgrade dav format file)   Draw area TruVision People Counting Camera Configuration Manual...

  • Page 13: Check Your Ie Web Browser Security Level

    Settings, click the security level for the whole zone in the Reset To box, and select Medium. Click Reset. Then click to the Internet Options Security tab window. 5. Click Apply in the Internet Options Security tab window. TruVision People Counting Camera Configuration Manual...

  • Page 14: Activate The Camera

    There is no default password provided. You can activate a password via a web browser and via TruVision Device Manager. Activation via the web browser: 1. Power on the camera and connect the camera to the network.
  • Page 15 Activation via TruVision Device Manager: 1. Run the TruVision Device Manager to search for online devices. 2. Select the device status from the device list, and then select the inactive device.

  • Page 16: Web Interface Overview

    Live View: Click to view live video. See “Live view mode” on page 82 for further information. Playback: Click to play back video. See “Play back recorded video” on page 83 for further information. Picture: Click to search for snapshot picture and video clip TruVision People Counting Camera Configuration Manual...
  • Page 17 See “Storage settings” on page 63 for further information VCA: Defines whether the camera is set up for people counting or normal monitoring. Configuration parameters Enter the camera parameters for the selected menu. setup TruVision People Counting Camera Configuration Manual...

  • Page 18: Local Configuration

    Choose the image format for a snapshot: JPEG or BMP. Record File Settings Video File Size Specifies the maximum file size. Options include: 256 MB, 512 MB and 1G. Save Videos in Live View to Specifies the directory for recorded files. TruVision People Counting Camera Configuration Manual...
  • Page 19 Specifies the directory for saving snapshots in live view mode. Save Snapshots When Playing Specifies the directory for saving snapshots in playback mode. Back to Save Clips during Playback to Specifies the directory for saving video clips in playback mode. TruVision People Counting Camera Configuration Manual...

  • Page 20: System Settings

    Number of alarm outputs Encoding version Firmware version property Web version Only the device name and device number can be changed (see Figure 3 below). All other information is read-only. Figure 3: Basic Information window TruVision People Counting Camera Configuration Manual...

  • Page 21: Time Settings

    4. Select Enable DST, if desired, to enable the DST (Daylight Saving Time) function and set the date of the DST period. 5. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 22: Rs-485 Settings

    This menu lets you select whether the camera operates as a people counting camera or as a normal surveillance camera. Enable the desired function. About licenses Information on the open source software licenses used in the firmware can be found in the About tab. TruVision People Counting Camera Configuration Manual...

  • Page 23: Maintenance

    Default: Restore all the parameters to the default settings. Note: If the video standard is changed, it will not be restored to its original setting when Restore Default is used. See page20 for further information on how to restore default settings. TruVision People Counting Camera Configuration Manual...
  • Page 24 See page 21 for further information on how to upgrade the firmware version. You can also upgrade the firmware version using TruVision Device Manager. See page 21 for further information. To reboot the camera through the web browser: 1.

  • Page 25: Protect The Internal Memory

    To upgrade the firmware via TruVision Device Manager: 1. In the FW Upgrade window of TruVision Device Manager select a device or hold the Ctrl or Shift key to select multiple devices for simultaneous upgrading. 2. Click the Browse button to locate the firmware file to use.
  • Page 26 To extend the lifespan of the internal memory: 1. Click Configuration > System > Maintenance > System Service. 2. Click Enable eMMC Protection to enable the function. 3. Click Save. TruVision People Counting Camera Configuration Manual...

  • Page 27: Security Settings

    3. Select the type of IP Address Filter in the drop-down list: Forbidden or Allowed. 4. Click to add an IP address and enter the address. 5. Click Modify Delete to modify or delete the selected IP address. 6. Click Clear to delete all the IP addresses. TruVision People Counting Camera Configuration Manual...

  • Page 28: Security Service

    If the IP address is locked, you can log into the device after 30 minutes. To enable the illegal login lock: 1. Click Configuration > System > Security > Security Service. 2. Select the desired function check box. 3. Click Save to save the changes. TruVision People Counting Camera Configuration Manual...

  • Page 29: User Management

     Operator: This user can only change the configuration of his/her own account. An operator cannot create or delete other users.  User: These users have permission to live view, to play back, and to search logs. However, they cannot change any configuration settings. TruVision People Counting Camera Configuration Manual...

  • Page 30: Add And Delete Users

    To delete a user: 1. In the User Management window, select the desired user. 2. Click Delete button. A message box appears. Note: Only the administrator can delete a user. TruVision People Counting Camera Configuration Manual...

  • Page 31: Modify User Information

    IP address, and operation time. To view online users: Click Configuration > System > Maintenance > Online Users. The list of users currently online is displayed. Click Refresh to update the list. TruVision People Counting Camera Configuration Manual...

  • Page 32: Network Settings

    10M Full-dup, 100M Half-dup and 100M Full-dup DHCP Enable to automatically obtain an IP address and other network settings from that server. IPv4 Address Enter the IPv4 address of the camera. IPv4 Subnet Mask Enter the IPv4 subnet mask. TruVision People Counting Camera Configuration Manual...

  • Page 33: Ddns Parameters

    DynDDNS.org. • ezDDNS: A free-of-charge service included with your camera and fully managed within the camera interface. It is exclusive to TruVision products. • NO-IP: Enter the address of the NO-IP, host name for your camera, the port number, as well as your user name and password.
  • Page 34 DNS server addresses as well as the default gateway address. 5. Click Save to save the settings and click Exit to return to live view. 6. Reboot the device for the changes to take effect. TruVision People Counting Camera Configuration Manual...

  • Page 35: Pppoe Parameters

    Alarm Host IP: Use to send a signal to the host when an alarm is triggered. An example of an alarm host is the TruVision Navigator. Note that alarm host applications need to have the TruVision recorder SDK implemented in order to successfully receive notifications from the camera.

  • Page 36: Nat Parameters

    When enabled, the camera connects to the WAN via the router without configuring the port mapping for each port. TruVision People Counting Camera Configuration Manual...

  • Page 37: Ftp Parameters

    Configure the FTP server to allow the camera to upload snapshot pictures of an event to the server for storage. To define the FTP parameters: 1. Click Configuration > Network > Advanced Settings > FTP. TruVision People Counting Camera Configuration Manual...

  • Page 38: Email Parameters

    Email parameters Enter the email address to which messages are sent when an alarm event occurs. To set up the email parameters: 1. Click Configuration > Network > Advanced Settings > Email. TruVision People Counting Camera Configuration Manual...
  • Page 39 Name: The user name to log in to the server where the images are uploaded. Password: Enter the password. Confirm: Confirm the password. Receiver1: The name of the first user to be notified. Receiver’s Address1: The email address of user to be notified. TruVision People Counting Camera Configuration Manual...

  • Page 40: Https Parameters

    QoS (Quality of Service) can help solve the network delay and network congestion by configuring the priority of data sending. Enable the option to solve network delay and network congestion by configuring the priority of data sending. TruVision People Counting Camera Configuration Manual...

  • Page 41: Integration Protocol

    Websockets: To access the camera, enable this function if using Microsoft Internet Explorer. • SDK Service and Enhanced SDK Service: Enable these functions to be able to use the device with a VMS (like TruVision Navigator or a third-party software using TruVision People Counting Camera Configuration Manual...
  • Page 42 SDK). SDK Service uses the SDK protocol. Enhanced SDK Service uses SDK over TLS (Transport Layer Security). TruVision People Counting Camera Configuration Manual...

  • Page 43: Video And Audio Parameters

    Default is Variable. Video Quality: Specify the quality level of the image. It can be set when variable bit rate is selected. Options include: Lowest, Lower, Low, Medium, Higher, and Highest. Default is Medium. TruVision People Counting Camera Configuration Manual...
  • Page 44 2. Configure the audio settings. See the list under Video in Figure 7 on page 39. 3. Click Save to save the settings. To configure ROI settings: 1. Click Configuration > Video/Audio > ROI. TruVision People Counting Camera Configuration Manual...
  • Page 45 ROI Level: Select the level to enhance the selected region’s image quality. The range is between 1 and 6, where 6 is the highest enhancement between inside the region’s rectangle and the background. Region Name: Enter the region name. 5. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 46: Image Settings

    Low illumination: Select when there are low lighting conditions. Custom 1: Customize the settings. Custom 2: Customize the settings. Image Adjustment Brightness, Contrast Modify the different elements of picture quality by adjusting the values Saturation, Sharpness for each of parameter. TruVision People Counting Camera Configuration Manual...
  • Page 47 Wide Dynamic Level This option is only available when WDR is enabled. TruVision People Counting Camera Configuration Manual...
  • Page 48 Mirror Inverts the image. Options are Left/Right, Up/Down, Center, and OFF. Default is OFF. Should be switched off when people counting is used. Note: Click the Default button to default all the image settings. TruVision People Counting Camera Configuration Manual...

  • Page 49: Osd (On Screen Display)

    The language selection in this dropdown menu does not change the language of the webpage text. See Figure 10 for examples of the character set display for two languages. TruVision People Counting Camera Configuration Manual...
  • Page 50 With some backgrounds, the text may be not easily readable. 6. Select the font color, alignment and OSD size. 7. Click Save to save changes. To add extra lines of text: 1. Click Configuration > Image > Settings. TruVision People Counting Camera Configuration Manual...

  • Page 51: Picture Overlay

    You can link up to four lighting scenes to the scheduled D/N. To set up an image parameter switch: 1. Click Configuration > Image > Image Parameter Switch. 2. Enable Scheduled D/N settings. TruVision People Counting Camera Configuration Manual...
  • Page 52 1. Enter the D/N start and end times for this period to be linked to a scene. 4. From Linked Scene, select the desired scene from the drop-down list. 5. Set up other periods, as required. 6. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 53: Event Settings

    You can also enable dynamic analysis for motion. When there is motion, the area will be highlighted in green. TruVision People Counting Camera Configuration Manual...
  • Page 54 TruVision People Counting Camera Configuration Manual...
  • Page 55 If you want to send the event snapshot together with the email, select the Attached Snapshot option. Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs. TruVision People Counting Camera Configuration Manual...
  • Page 56 Note: If you do not want the detected object to be marked with the green frame, select Disable from Configuration > Local > Live View Parameters > Rules. 3. Select the Area Settings tab. Under Configuration, select Advanced mode from the drop-down list. TruVision People Counting Camera Configuration Manual...
  • Page 57 The Copy to pop- up window appears. Select the desired days to which to copy the schedule and click to save the changes. 12. Click to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 58: Video Tampering

    3. Move the Sensitivity slider to set the detection sensitivity. 4. Select the Arming Schedule tab and configure the arming schedule for video tampering. It uses the same method as for motion detection. See “Motion detection” on page 49 for more information. TruVision People Counting Camera Configuration Manual...

  • Page 59: Alarm Input And Output

    The alarm output does not need to be configured for this action. To define the external alarm input: 1. Click Configuration > Event > Basic Event > Alarm Input. TruVision People Counting Camera Configuration Manual...
  • Page 60 See “Email parameters” on page 34 for further information. If you want to send the event snapshot together with the email, select the Attached Snapshot option. Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs. TruVision People Counting Camera Configuration Manual...
  • Page 61 3. Set the delay time to 5 s, 10 s, 30 s, 1 min, 2 min, 5 min, 10 min or manual. The delay time refers to the time duration that the alarm output remains in effect after the alarm occurs. TruVision People Counting Camera Configuration Manual...

  • Page 62: Exception Alarms

    See “Email parameters” on page 34 for further information. If you want to send the event snapshot together with the email, select the Attached Snapshot option. Notify Alarm Recipient Send an exception or alarm signal to remote management software when an event occurs. TruVision People Counting Camera Configuration Manual...

  • Page 63: Audio Exception Detection

    4. Select the Sudden Decrease of Sound Intensity Detection check box to detect sudden decrease in sound in the surveillance scene. You can set the detection sensitivity and threshold for the sudden decrease in sound. TruVision People Counting Camera Configuration Manual...
  • Page 64 Note: This option is only supported by cameras that feature an alarm output. A->1 Trigger the alarm input A->1. Trigger Recording Triggers the recording to start in the camera. The camera has only one channel. TruVision People Counting Camera Configuration Manual...

  • Page 65: Defocus Detection

    Check one or more response methods for the system when a scene change detection alarm is triggered. Normal Actions This is a group selection. It automatically selects “Send Email” and “Notify Alarm Recipient”. TruVision People Counting Camera Configuration Manual...
  • Page 66 Note: This option is only supported by cameras that feature an alarm output. A->1 Trigger the alarm input A->1. Trigger Recording Triggers the recording to start in the camera. The camera has only one channel. 6. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 67: Storage Settings

    5 seconds, the camera starts to record at 9:59:55. The pre- record time can be configured as No Pre-record, 5 s, 10 s, 15 s, 20 s, 25 s, 30 s, or Not Limited. TruVision People Counting Camera Configuration Manual...

  • Page 68: Scheduled Snapshots

    Parameters. The quality can be low, medium, or high. You must enable the option Enable Timing Snapshot if you want snapshots to be uploaded to the FTP. If you have configured the FTP settings and selected Upload TruVision People Counting Camera Configuration Manual...
  • Page 69 2. Click-and-drag the mouse on the time bar of the desired days to set the capture schedule. Click Advanced to select the stream type. 3. Select the Capture Parameters tab to configure the snapshot capture parameters. TruVision People Counting Camera Configuration Manual...

  • Page 70: Storage Management

    HDD of the NAS connected to the camera. You can also format these storage devices. Before formatting the storage device, stop all recording. Once formatting is completed, reboot the camera otherwise the device will not function properly. TruVision People Counting Camera Configuration Manual...

  • Page 71: Nas Settings

    1. From the menu toolbar, click Configuration > Camera Configuration > Storage > NAS. 2. For each NAS, enter the IP address of the network disk and the NAS file path. 3. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 72: Event Logs

    Remote Get Parameters, Remote Get Working Status, Establish Transparent Channel, Disconnect Transparent Channel, Start Bidirectional Audio, Stop Bidirectional Audio, Remote Alarm Arming, Remote Alarm Disarming To search the logs: 1. Click on the menu bar. TruVision People Counting Camera Configuration Manual...
  • Page 73 2. In the Major Type and Minor Type drop-down lists, select the desired option. 3. Select start and end time of the log search. 4. Click Search to start your search. The results are displayed. 5. Click Export to save the log files. TruVision People Counting Camera Configuration Manual...

  • Page 74: People Counting

    Set up the camera for people counting. See “Activate the people counting function” on page 71. • Set up the counting rules, arming schedule and linkage actions. See pages “Description of the rule menu” on page 71” on page 71, for further information. TruVision People Counting Camera Configuration Manual...

  • Page 75: Activate The People Counting Function

    Description of the rule menu Use the > Rule menu to set up the parameters for people counting. See Figure 13 on page 72 for a description of the menu. TruVision People Counting Camera Configuration Manual...
  • Page 76 Figure 13: Rule counting menu Privacy disabled: Privacy enabled: Item Description Enable People Select this option to enable people counting by the camera. Counting TruVision People Counting Camera Configuration Manual...
  • Page 77 The people counting result risks being inaccurate. Create counting rules Detection region: Click this button to draw the detection region on screen (blue box). The detection region must be inside the counting area (red box). TruVision People Counting Camera Configuration Manual...
  • Page 78 Note: You can only have one region. The A and B boxes disappear from the image if you click the detection line button. Reverse flow: Click this button to change the entry/exit counting direction of the detection line or A/B regions. Display rules on the image TruVision People Counting Camera Configuration Manual...

  • Page 79: Set Up The Counting Rules

    The alarm output will switch automatically when the threshold value is reached. No configuration of the output is needed to have this functionality. When the counting value is threshold -1, the alarm output switches OFF again TruVision People Counting Camera Configuration Manual...
  • Page 80 Important: When multiple people counting cameras are used, and a threshold value needs to be set, then set this threshold value in TruVision Navigator. The threshold value in the cameras needs to be set to zero to avoid that the relay output is triggered incorrectly.

  • Page 81: Shield Regions

    4. Click Save to save changes. Data uploading You can select how regularly you want the counting data uploaded to the video management software (VMS). The camera can send reports TruVision People Counting Camera Configuration Manual...
  • Page 82 3. Select the report format: Excel file, CSV file, TXT file or XML file. The email parameters need to be defined in Configuration > Network > Advanced Settings. 4. Click Save to save changes. TruVision People Counting Camera Configuration Manual...

  • Page 83: Overlay And Capture

    Daily Reset Time: Set the daily time that the camera automatically resets counting. Reset OSD: Click Manual Reset to reset the number of people counted to zero. The camera also automatically resets the counters at midnight every day. TruVision People Counting Camera Configuration Manual...

  • Page 84: Advanced Setup

    80 cm, then a target will be counted as a child when it is between 40 and 80 cm. Note: If the maximum child height is the same as the height filter, then no child is counted. TruVision People Counting Camera Configuration Manual...
  • Page 85 Click Clear to delete the data stored on the camera. Note: This action clears all counting data stored on the camera. 13. One-touch Export For troubleshooting by technical support only. 14. Maintenance Mode This is used for troubleshooting by Technical Support. TruVision People Counting Camera Configuration Manual...

  • Page 86: Camera Operation

    Figure 16: Live View window Buttons Description Click to start/stop live view. Click to take a snapshot. The snapshot will be saved to the default folder in JPEG format. TruVision People Counting Camera Configuration Manual...

  • Page 87: Play Back Recorded Video

    66 for more information. To search recorded video stored on the camera’s storage device for playback, click Playback on the menu toolbar. The Playback window displays. See Figure 17 below. Figure 17: Playback window TruVision People Counting Camera Configuration Manual...
  • Page 88 The timeline bar displays the 24-hour period of the day being played back. It moves left (oldest) to right (newest). 4. Input the desired time and click to locate the playback start point. The timeline bar is color-coded to display the type of recording. TruVision People Counting Camera Configuration Manual...

  • Page 89: Search Snapshots And Video Clips

    3. Select the start date and time and the end date and time. If Vehicle Detection was selected as the file type, enter the plate number. 4. Click Search to search for the matched files. 5. Select the check box of the desired files to download and click Download. TruVision People Counting Camera Configuration Manual...
  • Page 90 1 hour; 30 minutes, 15 minutes. Figure 18: Example of the people counting results in a table format Note: If you select Table to display the statistics, click the Export button to export the data to an Excel file. TruVision People Counting Camera Configuration Manual...
  • Page 91 Figure 19: Example of the people counting results in a bar chart format Figure 20: Example of the people counting results in a line format TruVision People Counting Camera Configuration Manual...
  • Page 92 68 ports, 31 Exception alarms PPPoE, 31 types, 58 QoS, 36 Exposure settings, 43 TC/IP, 28 NTP synchronization, 17 Firmware upgrade, 20 using TruVision Device Manager, 21 Open source software licenses, 18 TruVision People Counting Camera Configuration Manual...
  • Page 93 Reboot camera, 19 Video quality, 42 Record files parameters, 14 Recording schedule, 63 Web browser parameters, 39 Chrome, Safari, Firefox, 8 RS-485 settings, 18 overview, 12 security level, 9 White balance settings, 44 SD card, 66 TruVision People Counting Camera Configuration Manual...

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