Related Manuals for dejavoo QD5
Summary of Contents for dejavoo QD5
- Page 1 Dejavoo QD5 User Manual & Setup Guide PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
- Page 2 Dejavoo QD5 User Manual & Setup Guide Overview Table of Contents A high-end terminal at an affordable price, the Dejavoo QD5 uses Secure Android OS and multiple connection options, Overview including Ethernet, Wi-Fi, and USB. This device has NFC technology to facilitate contactless payments and a Quad- Setup Core @ 1.1GHz superfast processor for an even more efficient...
- Page 3 Settings Troubleshooting Note: Some payment terminals may include a separate device for & Tips printing receipts. The Dejavoo QD5’s receipt printer is built into the terminal. Rights Reserved How to Turn On/Off 1. Power On: Press and hold down the power button on the side of your device until your Dejavoo QD5 activates.
- Page 4 5. Enter your network password and select the CONNECT Overview option when prompted. Setup Dejavoo QD5 - Default Password Accept Payments The default password for the Dejavoo QD5 is 1234. Settings Troubleshooting & Tips Rights Reserved Additional Information Spec Sheet Shop Dejavoo QD5 V.102024...
- Page 5 1. To begin, select the CREDIT ICON. 2. Select SALE. Setup 3. Enter and confirm the Sale Amount. Accept Payments 4. Insert EMV Chip Card into Dejavoo QD5. When prompted, confirm sale total. Settings 5. Terminal will notify the merchant when the transaction has Troubleshooting been approved.
- Page 6 Sales receipts will be printed with details of the transaction. Rights Reserved How to Reprint Receipt 1. Access the Core Menu on your Dejavoo QD5. 2. If prompted, select APPLICATIONS, then choose the appro- Additional Information priate option between CREDIT/DEBIT/EBT.
- Page 7 3. Enter the return amount, then confirm. If the total is incor- Setup rect, use the device’s touchscreen to select CANCEL. If your Accept Payments device prompts you to enter an input password, the Dejavoo QD5’s default password is 1234. Settings 4. Insert or swipe debit card.
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Page 8: View All
2. When prompted, select VOID TRANSACTION. 3. Your most recent transaction will be selected by default. Setup Dejavoo QD5 users can select which transaction they want to Accept Payments void based on several criteria, including Transaction Number and CInvoice Number. To view a list of all transactions, select Settings VIEW ALL. - Page 9 MM/DD/YY format. Troubleshooting 4. When prompted, enter the appropriate regional time zone. & Tips Be sure to do this using the 24-hour clock/military time format. Rights Reserved Additional Information Spec Sheet Shop Dejavoo QD5 V.102024 PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
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Page 10: Troubleshooting And Tips
Table of Contents To reboot your Dejavoo QD5: Overview 1. Press the power button on the side of the QD5. Hold until a menu Setup appears on your screen. You will then be presented with a series of power options: POWER OFF, REBOOT, etc. - Page 11 Troubleshooting & Tips Cont. How to Reach Customer Service Table of Contents If you have any customer service issues related to your Overview Dejavoo terminal, contact Dejavoo directly, either via email (support@dejavoo.io) or telephone (877-358-6797). Setup Accept Payments Settings Troubleshooting &...
- Page 12 Rights Reserved Dejavoo and the Dejavoo logo are trademarks or registered trademarks of Dejavoo. Other trademarks or trade names are the property of their respective companies. Additional Information © 2024 PaymentCloud LLC. All rights reserved. Subject to changes and errors excepted.
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