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Summary of Contents for dejavoo QD3
- Page 1 Dejavoo QD3 User Manual & Setup Guide PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
- Page 2 Overview Table of Contents Introducing the Dejavoo QD3 pin pad, a payment terminal that is as powerful as it is versatile. The Dejavoo QD3 Overview features a sleek design and a user-friendly interface, perfect for businesses seeking advanced but easy-to-use payment Setup solutions.
- Page 3 Setup Accept Payments As such, the Dejavoo QD3 does not come equipped with a built- in printer. However, merchants can use the Dejavoo app to send Settings text or email receipts to their customers. Printing out a receipt Troubleshooting using a separate main terminal is also an option.
- Page 4 AVS or card code security details. 8. If this is a card-present transaction, the merchant must use the keypad on their QD3 device to enter a zip code, billing address, and CID number. 9. The sale will either be approved or declined.
- Page 5 5. The total amount will be confirmed after the cardholder has Troubleshooting swiped, tapped, or inserted their card. Customers will be & Tips prompted to enter PIN details on the QD3’s encrypted PIN pad before confirming. Rights Reserved Cash Sale 1.
- Page 6 QD3’s encrypted PIN pad before being issued their return. 8. The return will either be approved or declined. Cash Return 1. Press the CASH icon on your Dejavoo QD3 home screen. 2. Select the RETURN option. 3. Enter the RETURN amount on your Dejavoo QD3 keypad, then confirm.
- Page 7 Note: The process outlined below technically involves voiding a Accept Payments card-based transaction using the TRANSACTION #. Settings 1. Access FAVORITES in your Dejavoo QD3’s menu. Troubleshooting 2. Select VOID TRANSACTION. If prompted, enter the Manager & Tips Password (1234).
- Page 8 6. Enter the relevant information in the MM/DD/YY format & Tips 7. Enter the appropriate regional time zone in the 24-hour clock/military time format Rights Reserved Additional Information Spec Sheet Shop Dejavoo QD3 V.102024 PaymentCloud LLC. • 800-988-2215 • support@paymentcloudinc.com...
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Page 9: Troubleshooting And Tips
How to Reboot Your Dejavoo QD3 To reboot your Dejavoo QD3, follow these steps: 1. Press the small button on the side of your QD3 that features a dash inside a circle. 2. Hold down the button until you see a MENU display on the screen of your QD3. - Page 10 6. Re-enter your NEW PASSWORD to confirm. How to Use the Dejavoo QD3 in Multiple Locations Additional Information The Dejavoo QD3 is a portable pin pad that can be used anywhere with WiFi, 4G, or Bluetooth connectivity. Spec Sheet Shop Dejavoo QD3...
- Page 11 Rights Reserved Dejavoo and the Dejavoo logo are trademarks or registered trademarks of Dejavoo. Other trademarks or trade names are the property of their respective companies. Additional Information © 2024 PaymentCloud LLC. All rights reserved. Subject to changes and errors excepted.
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