Solving Problems; General Problems - Minolta MAGICOLOR 3300 User Manual

Solving Problems

General Problems

Symptom
The toner
tab didn't
pull com-
pletely out.
No lights or
messages
appear on
the control
panel.
The Online
indicator is
on and the
message in
the display is
"IDLE," but
no startup
page prints.
The startup
page comes
out skewed.
You can't
print a
status page.
96
Cause
The toner tab was not
pulled straight up or it was
pulled with too much force
while installing toner.
There is no power supply
to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
The printer is not
turned on.
The line voltage from the
power outlet doesn't
match the printer's power
requirements.
You did not wait long
enough.
The media guides are not
accurately set in the
media tray.
The tray does not have
media.
There is a media jam.
A cover is not closed.
Solution
Call Technical Support. Refer to the
Service & Support Guide or
www.minolta-qms.com for the
office nearest you.
Make sure there is power supplied
to the AC outlet.
Turn the printer off, plug in the
power cord securely, and then turn
the printer back on.
Turn on the printer.
Make sure the line voltage matches
the printer's power requirements.
Refer to appendix A in the User's
Guide.
The printer takes approximately 6
minutes to warm up the first time.
Be sure you wait long enough for a
startup page before suspecting a
problem. This 6-minute warmup
only happens when a new imaging
unit has been installed. Normal
time to warm up from a cold start is
approximately 30 seconds.
Reset the media guides.
Check that the media trays are
loaded with media, in place, and
secure.
Check for jammed media.
Make sure all covers are closed
securely.
Solving Problems