Sharp MX-M365N Service Manual
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Sharp MX-M365N Service Manual

Sharp MX-M365N Service Manual

Digital multifunctional system
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TopPage
NOTE FOR SERVICING
[1]
PRODUCT OUTLINE . . . . . . . . . . . . 1-1
[2]
CONSUMABLE PARTS . . . . . . . . . . 2-1
[3]
EXTERNAL VIEW AND
INTERNAL STRUCTURE . . . . . . . . . 3-1
[4]
ADJUSTMENTS AND
SETTINGS . . . . . . . . . . . . . . . . . . . . 4-1
[5]
SIMULATION . . . . . . . . . . . . . . . . . . 5-1
[6]
SELF DIAG AND
TROUBLE CODE . . . . . . . . . . . . . . . 6-1
[7]
FIRMWARE UPDATE . . . . . . . . . . . . 7-1
[8]
MAINTENANCE . . . . . . . . . . . . . . . . 8-1
[9]
VARIOUS STORAGE DATA
HANDLING . . . . . . . . . . . . . . . . . . . . 9-1
[10] SERVICE WEB PAGE . . . . . . . . . . 10-1
[11] SPECIFICATIONS . . . . . . . . . . . . . 11-1
[12] ELECTRICAL SECTION. . . . . . . . . 12-1
[13] TOOL LIST . . . . . . . . . . . . . . . . . . . 13-1
Parts marked with "
" are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
SERVICE MANUAL
DIGITAL MULTIFUNCTIONAL SYSTEM
MX-M365N/M364N
MX-M465N/M464N
MX-M565N/M564N
MODEL
CONTENTS
DETAILS OF EACH SECTION
[A] EXTERIOR . . . . . . . . . . . . . . . . . . . .A-1
[B] OPERATION PANEL . . . . . . . . . . . .B-1
[C] DSPF/RSPF SECTION. . . . . . . . . . C-1
[D] SCANNER SECTION . . . . . . . . . . . D-1
[E] PAPER FEED SECTION . . . . . . . . .E-1
[F] PAPER TRANSPORT
[G] LSU SECTION . . . . . . . . . . . . . . . . G-1
[H] PHOTO-CONDUCTOR
[i]
[J]
[K] TRANSFER SECTION . . . . . . . . . . .K-1
[L]
[M] DUPLEX/PAPER EXIT
[N] DRIVE SECTION . . . . . . . . . . . . . . N-1
[O] PWB SECTION. . . . . . . . . . . . . . . . O-1
[P] FAN SECTION . . . . . . . . . . . . . . . . .P-1
[Q] SENSOR/SWITCH SECTION . . . . Q-1
SHARP CORPORATION
CODE: 00ZMXM565/S1E
SECTION . . . . . . . . . . . . . . . . . . . . .F-1
SECTION . . . . . . . . . . . . . . . . . . . . H-1
TONER SUPPLY SECTION . . . . . . . i-1
DEVELOPING SECTION . . . . . . . . . J-1
FUSING SECTION . . . . . . . . . . . . . . L-1
SECTION . . . . . . . . . . . . . . . . . . . . M-1
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.

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  • Page 1 TopPage SERVICE MANUAL CODE: 00ZMXM565/S1E DIGITAL MULTIFUNCTIONAL SYSTEM MX-M365N/M364N MX-M465N/M464N MX-M565N/M564N MODEL CONTENTS NOTE FOR SERVICING DETAILS OF EACH SECTION PRODUCT OUTLINE ... . 1-1 [A] EXTERIOR ....A-1 CONSUMABLE PARTS .

  • Page 2: Product Outline

    MX-UN50A MX-UN1HA MX-UN01A Sharp OSA Net work Scanner Sharp OSA Net work Scanner Sharp OSA Net wor k Scanner Sharp OSA Net work Scanner Sharp OSA Net work Scanner Tool 50 License Kit Tool 100 License Kit Tool 1 License Kit...

  • Page 3: Machine Configuration

    2. Machine configuration MX-M365N/M465N MX-M565N MX-M364N/M464N/M564N Copy PCL printer PS printer Main body LCD COLOR WSVGA 10.1" COLOR WSVGA 7.0" OPT*1 Scan Document Feeder STD DSPF STD RSPF Sharp OSA STD / STD DSPF*2 Key Board STD / OPT*2 STD / OPT*2...
  • Page 4 SHARPDESK 5 LICENSE KIT MX-USX5 SHARPDESK 10 LICENSE KIT MX-US10 SHARPDESK 50 LICENSE KIT MX-US50 SHARPDESK 100 LICENSE KIT MX-USA0 SHARP OSA NETWORK SCANNER MX-UN01A TOOL 1 LICENSE KIT SHARP OSA NETWORK SCANNER MX-UN05A TOOL 5 LICENSE KIT SHARP OSA NETWORK SCANNER MX-UN10A...

  • Page 5: External View And Internal Structure

    Service Manual MX-M503N [3] EXTERNAL VIEW AND INTERNAL STRUCTURE 1. Identification of each section and functions A. External view (10) (2) (3) The keyboard is provided as a standard part for When a finisher / saddle stitch some models only. finisher is not installed When a finisher is installed (12)
  • Page 6 [Automatic document feeder and document glass] Name Function/Operation Paper feed roller This roller rotates to automatically feed the original. Document feeding area cover Open this cover to remove an original mis-feed or clean the paper feed roller. Original guides These help ensure that the original is scanned correctly. Adjust the guides to the width of the original. Document feeder tray Place originals in this tray.
  • Page 7 C. Connectors When the fax expansion kit is installed Name Function/Operation NOTE USB connector (A type) Supports USB 2.0. This is used to connect a USB device such as USB memory to the When using the USB port, be machine. This connector cannot be used under the factory setting. The connector on the careful of the total current front section can be used under the factory setting.
  • Page 8 E. DSPF (1) Roller Name Function/ Operation Pickup roller Picks up a document and feeds it to the document feed roller. Document feed roller Performs the document feed operation of documents. Separation roller Separate a document to prevent against double-feed. No.
  • Page 9 (3) Motors, clutches, solenoids, PWB and lamps SPF FAN SPFM STRC SPFC SPUM SPOM STRRC SRRC SLUM DSPF COPY LAMP Signal name Name Type Function/Operation DSPF DSPF copy lamp LED lamp Radiates light onto a document to allow the CCD to scan document COPY LAMP images.
  • Page 10 G. Sensors OCSW MHPS TFD3 TFD2 POD3 POD2 HPOS APPD1 POD1 DSW_ADU WEBD TH_MY TH_US FPFD MPLD APPD2 PPD2 TNBOX MPWS HUD_M/TH_M MPED PPD1 CLUD1 CPFD1 CPED1 CSS11 DSW_C1 CSS11 CSS12 CSS13 CSPD1 CSS14 MX-M503N EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 10...
  • Page 11 Signal name Name Function/Operation Type APPD1 ADU transport path detection 1 Detects the duplex (ADU) upstream paper pass. Transmission type APPD2 ADU transport path detection 2 Detects the duplex (ADU) midstream paper pass. Transmission type Laser beam detection Detects the laser scan start timing. CCD unit Converts document images (optical signals) into electrical signals.
  • Page 12 H. Switches PWRSW DHSW DSW-F DSW-R Signal name Name Type Function/Operation DSW-F Front door open/close switch Micro switch Detects open/close of the front door, and turns ON/OFF the power line of the fusing, motor and the LSU laser. DSW-R Right door open/close switch Micro switch Detects open/close of the right door, and turns ON/OFF the power line of the fusing, motor and the LSU laser.

  • Page 13: Clutches And Solenoids

    I. Clutches and solenoids ADUGS MPUC CPFC2 MPFS PSPS TDSC HPFC CPUC1 CPFC1 Signal name Name Type Function/Operation ADUGS ADU gate solenoid Electromagnetic solenoid Controls the ADU gate. CPFC1 Paper transport clutch 1 Electromagnetic clutch Controls ON/OFF of the paper transport roller. CPFC2 Paper transport clutch 2 Electromagnetic clutch...

  • Page 14: Drive Motor

    J. Drive motor WEBM ADUM CLUM1 CPFM CLUM2 Signal name Name Type Function/Operation ADUM ADU motor upper Stepping motor Drives the transport roller CLUM1 Paper tray lift-up motor DC brush motor Drives the lift plate of the paper feed tray. (Paper feed tray 1) CLUM2 Paper tray lift-up motor...
  • Page 15 K. Lamps and gates CCFT HL_UM/HL_US/HL_UW DL_K Signal name Name Type Function/Operation CCFT LCD back-light Cold Cathode Fluorescent Tube Back-light for LCD Scanner lamp Radiates lights onto a document for the CCD to scan the document image. DL_K Discharge lamp Discharges electric charges on the OPC drum HL_UM Heater lamp (main)

  • Page 16: Fans And Filters

    L. Fans and filters POFM1 POFM3 POFM2 LSUFM PROFM1 OZFM PSFM2 PSFM1 Signal name Name Function/Operation LSUCFM LSU cooling fan Cools the LSU section. OZFM1 Ozone fan Exhausts ozone. PSFM1 Power cooling fan 1 Cools the power unit. PSFM2 Power cooling fan 2 Cools the power unit.
  • Page 17 M. PWB MX-M503N EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 17...
  • Page 18 Name Function/Operation RD I/F PWB Interfaces each sensor signal in the right door unit section. Paper size detection PWB Detects the paper size in the paper feed tray. DC power PWB Generates a DC voltage. HV PWB Generates the main charger voltage, the developing bias voltage, and the transfer voltage. AC power PWB Controls the power source in the primary side.
  • Page 19 O. Rollers MX-M503N EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 20...
  • Page 20 Name Function/Operation Paper feed roller (Manual paper feed tray) Feeds paper to the paper transport section. Separation roller (Manual paper feed tray) Separates paper to prevent Double Feed. Transport roller 10 (Drive) Transports paper from manual paper feed section to the transport roller 9. Transport roller 10 (Idle) Apply a pressure to paper and the transport roller to provide the transport power of the transport roller to paper.

  • Page 21: Adjustments And Settings

    MX-M503N [4] ADJUSTMENTS AND SETTINGS Service Manual 1. General Each adjustment item in the adjustment item list is associated with Unnecessary adjustments can be omitted. Even in this case, how- a specific Job number. Perform the adjustment procedures in the ever, the sequence from the smallest to the greatest Job number sequence of Job numbers from the smallest to the greatest.
  • Page 22 Job No Adjustment item list Simulation ADJ 17 Touch panel coordinate setting 65-1 ADJ 18 Image lead edge position, image Print image main scanning direction image magnification ratio automatic adjustment 50-28 off-center, image magnification (Document table mode) ratio adjustment Image off-center automatic adjustment (Each paper feed tray) 50-28 (Automatic adjustment) Copy lead edge image reference position adjustment, image off-center, sub scanning...
  • Page 23 Toner density control reference value setting This adjustment is needed in the following situations: * When developer is replaced. 2～3mm NOTE: Be sure to execute this adjustment only when developer is replaced. Never execute it in the other cases. With the front cabinet open, enter SIM 25-2. When setting the toner density control reference value, pull out the toner cartridge in advance.
  • Page 24 Close the front cabinet. Actual voltage Setting When [EXECUTE] key is pressed, it is highlighted. The devel- Item/Display Content range oping roller rotates, and the toner density sensor detects toner MIDDLE Charging/grid 150 - -665V -665V density, and the output value is displayed. The above opera- SPEED bias set value ±5V...
  • Page 25 Since the high voltage output cannot be checked with a digital multi meter in this model, a judgment of the output must be made by checking the print image quality. 　　　S I MU L AT I O N　　 NO . 08 - 01 C L OS E T E ST D V S ET T I NG AN D OU T PU T...
  • Page 26 Content Default value Setting Default Setting Item/Display Content Item/Display range value range PLV MID Separation bias output 0 - 255 Transfer current 0 - 255 (FACE) (Front surface) adsorption ADSORP- PLV MID Separation bias output 0 - 255 process TION BW (BACK) (Back surface) TC INTERVAL...
  • Page 27 (Method 1) Open the front cover. a) Measure the length of the diagonal lines of the rectangle Adjust the print image distortion adjustment screw to set the print pattern. print image distortion to the minimum. Diagonal line C Diagonal line D Execute procedures 4) and 5).
  • Page 28 Change the set value of set item A. When the set value is changed by 1, the dimension is changed 2.0mm by 0.1mm. When the set value is increased, the BK image magnification ratio in the main scanning direction is increased. When the set value is decreased, the BK image magnification ratio in the main scanning direction is decreased.
  • Page 29 Setting Default Item/Display Content range value DENB-MFT Manual feed 1 - 99 　　　S I MU L A TI O N　 　NO . 50 - 1 0 C L OS E T E S T scanning correction value P A PE R C E NT E R O F FS E T S E TU P 10 K E Y A：...
  • Page 30 * When the scanner (reading) section is disassembled. * When the copy image is distorted. 2.0mm 2.0mm Scanner (reading) unit parallelism adjustment Before execution of this adjustment, remove the document table glass. Remove the LED lamp unit, and then loosen the screws which are fixing the scanner unit A and the drive wire.
  • Page 31 Adjust the position of the pulley angle on the front frame side of the scanner unit B so that it is in contact with two stoppers on the front and the rear frames simultaneously. Fix the pulley angle on the front frame side of the scanner unit B.
  • Page 32 Without moving the scanner unit drive shaft, manually turn the scanner unit drive pulley to change the parallelism of the scan- ner unit A and B. (Change the relative position of the scanner unit drive pulley and the drive shaft.) Tighten the scanner unit drive pulley fixing screw.
  • Page 33 * The DSPF unit has been replaced. ADJ 5 Scanner image skew * When a DSPF JAM is generated. adjustment (DSPF model) * When a skew is generated in the document feed operation. * When there is a distortion (skew) in the scan image in the DSPF unit.
  • Page 34 Copy the adjustment chart (created in step 1) to A3 (11" x 17") paper in DSPF duplex mode, and then check the image for skews (Set in the DSPF feed tray so that the mark on the adjustment chart is at the edge). * Check with one of the following methods.
  • Page 35 (Front side) Make sure that the output satisfies the condition: |a-b| ± 1 mm (Back side) Make sure that the output satisfies the condition: |c-d| ± 1 mm ADJ 6 Scan image focus adjustment [Check Method 2] Image focus adjustment (Document table Check that the squareness of the main scanning direction mode/DSPF front surface mode) print line for the longitudinal direction of paper is within...
  • Page 36 Obtain the copy magnification ratio correction ratio in the main If any one of these screws is loosened, the position and the scanning direction from the following formula. angle of the CCD unit base may be changed to cause a problem, which cannot be adjusted in the market.
  • Page 37 To prevent against shift of the CCD unit optical axis, mark the ADJ 7 Scan image magnification ratio CCD unit base as shown below. adjustment (Manual adjustment) This manual adjustment is used when the automatic adjustment of SIM 50-28 cannot obtain a satisfactory result. This adjustment is needed in the following situations: * When the copy image magnification ratio in the sub scanning direction is not properly adjusted.
  • Page 38 When the adjustment value is increased, the copy magnifica- Sub scanning direction image tion ratio in the sub scanning direction is increased. When the magnification ratio adjustment adjustment value is changed by 1, the copy magnification ratio (Document table mode) is changed by about 0.1%.

  • Page 39: Adjustment Procedures

    a. Adjustment procedures Place the duplex adjustment chart shown below on the docu- 　　　S I MU L A TI O N　 　NO . 48 - 0 1 C L OS E T E S T ment tray of the DSPF. The adjustment chart is prepared by M A GN I FI C AT I O N A DJ U ST M E NT 10 K EY A：...
  • Page 40 If A' - B' = 1.0mm, the adjustment is not required. Setting Default Item Display Content range value SPF(SUB) DSPF document front 1 - 99 surface magnification ratio adjustment (Sub scan) SPFB(MAIN) DSPF document back 1 - 99 surface magnification ratio adjustment (Main scan) * Items A, C, E: When the set value is increased by 1, the A' - B' = 1.0mm...
  • Page 41 SIM50-12 Paper transport direction Setting Default Item Display Content Front surface Back surface range value Document table image off- 1 - 99 center adjustment SPF(SIDE1) SPF front surface image off- 1 - 99 center adjustment SPF(SIDE2) SPF back surface image off- 1 - 99 center adjustment A - C: When the adjustment value is increased, the image...
  • Page 42 (When the adjustment value is increased, the print image is Setting Default Item/Display Content shifted to the rear.) Repeat the procedures of 2) - 6) until a sat- range value isfactory result is obtained. PAPER Tray Manual 1 - 6 2 (CS1) selection paper feed...
  • Page 43 * The PCU PWB has been replaced. Setting Default Item/Display Content * The EEPROM of the PCU PWB has been replaced. range value Magnifi- SCAN_ SCAN sub scanning 1 - 99 * The scanner control PWB has been replaced. cation SPEED_OC magnification ratio * The EEPROM on the scanner control PWB has been replaced.
  • Page 44 When the set value is increased, the distance from the home Standard position to the DSPF scanning position is increased. When the Item/ Adjustment Content fault adjustment set value is changed by 1, the scanning position is changed by Display range value value...
  • Page 45 LEAD EDGE(SIDE 1): 20 Lead edge image loss set value (Front surface) (SIM50-6) LEAD EDGE(SIDE 2): C L O SE 　　　S I MU L A TI O N　 　NO . 50 - 0 6 T E S T L E AD ED G E A D JU S TM E N T V AL U E( S P F) 30 Lead edge image loss set value (Back surface) 10 K E Y A：...
  • Page 46 TRAIL EDGE (SIDE 2): Set the SIT chart (UKOG-0280FCZZ or UKOG-0280FCZ1) to Rear edge image loss adjustment value (Back surface) the reference position on the left rear frame side of the docu- ment table. Set the chart so that the lighter density side of the (When the adjustment value is increased, the rear edge image patch is on the left side.
  • Page 47 * When a U2 trouble occurs. When a color button is selected, the adjustment value of the selected color is displayed. * When the DSPF control PWB is replaced. * When [B] (Blue), [G] (Green), or [R] (Red) button is selected, * When the EEPROM on the scanner control PWB is replaced.
  • Page 48 White reference jig set reference 　　　S I MU L A TI O N　　 NO . 63 - 03 C LO S E T E ST S C AN N ER CO L O R B AL A NC E AU T O A DJ U S TM E NT 1 0K E Y S CA N NE R MO T OR IS N OT RE A DY E X IT...

  • Page 49: Copy Quality Adjustment

    In the copy density check with the gray test chart, check to insure (Auto printer density and the following conditions. gradation adjustment) Patch 2 is SHARP gray chart slightly copied. SHARP GRAY CHART (1) Note before execution of the copy density and gradation adjustment...

  • Page 50: Adjustment Items

    Copy check items (Check to confirm the following:) Adjustment items Display/Item ADJ18-A to D Sim50-28 There are 12 void areas. The resolution of 5.0 (5 points) can Check the dirt of the OC glass Sim46-54 be seen. Clean the OC glass Copy gamma, gray balance adjustment for each dither Clean the mirror of the scanner (Automatic adjustment)
  • Page 51 MX-M565N ADJUSTMENTS AND SETTINGS 4 – 31...

  • Page 52: Adjustment Procedure

    12-A Auto copy density and gradation Flowchart of the auto copy density and gradation adjustment/ adjustment, and auto printer density and auto printer density and gradation adjustment by the serviceman (SIM46-24) gradation adjustment Start This adjustment is needed in the following situations: * When a consumable part (developer, OPC drum, transfer belt) is replaced.
  • Page 53 　　　S I MU L A TI O N　　 NO . 46 - 74 C LO S E T E ST E N GI N E A UT O AD J US T ME N T (S E RV I CE ) 1 0K E Y P RE S S [ E XE C UT E ] T O P R OC O N E X EC U TI O N A N D P RI N T T H E T ES T PA T CH .
  • Page 54 The manual copy density and gradation adjustment (manual adjustment) is used when the automatic adjustment previously stated cannot obtain the specified result or a fine adjustment is required and the user requests for customization. Execute the auto- matic color balance adjustment in advance, and then execute this adjustment for better efficiency.
  • Page 55 Check that the following specification is satisfied or the density and gradation is satisfactory. 　 　 　S I MU L A TI O N　 　 NO . 44 - 2 1 CL O SE T E S T H A LF TO N E P R OC O N S T AN D AR D V A L UE RE G I ST E R 10 K EY T OU C H [ E XE C UT E ] T H EN EX E C UT I ON S TA R T.
  • Page 56 Setting Default Item/Display Content range value 　　　S I MU L A TI O N　　 NO . 46 - 10 C LO S E T E ST AUTO1 Auto 1 1 - 99 E N GI N E G RA Y BA L AN C E M A NU A L A DJ U S TM E NT 1 0K E Y A U TO T EX T...
  • Page 57 Setting Default Item/Display Content range value 　　　S I MU L A TI O N　 　NO . 46 - 3 2 CL O SE TE S T R-Ratio Gray making setting (R) 0 - 1000 L I MI T O F A E RE A CT I O N S ET T IN G 10 K EY G-Ratio Gray making setting (G)
  • Page 58 a. Adjustment procedures Setting Default Item Button Display Content (Front surface copy density adjustment) range value Enter the SIM 46-9 mode. COPY DSPF copy mode 1 - 99 SIDEA: exposure adjustment (Low density side) SCAN DSPF scanner mode 1 - 99 SIDEA: exposure adjustment (Low density side)
  • Page 59 NOTE: This setting must be set to ENABLE only when the user’s ADJ 13 Printer quality adjustment understanding on the automatic adjustment of the copy and the printer density and gradation as well as the user’s oper- (Printer density and gradation ational ability is judged enough to execute the adjustment.
  • Page 60 Press [EXECUTE] key. (A3 (11" x 17") or A4R (11" x 8.5"R) Manual printer density and gradation adjustment procedure flowchart paper is selected.) (SIM 67-25) The adjustment check pattern is printed. Check that the following specification is satisfied or the density Start and the gradation are satisfactory.
  • Page 61 STOP AE WIDTH = PART Stop (for scanner) AE_FILTER Auto exposure filter SOFT NORMAL setting NORMAL SHARP AE_WIDTH AE exposure width FULL / PART FULL NOTE: MODE1: High gamma (Improves the image contrast) MODE2: Normal gamma DSPF mode STOP: Reads the density of 3 - 7 mm area from leading edge of...
  • Page 62 15-B DSPF paper feed tray paper width sensor adjustment 　　　S I MU L A TI O N　 　NO . 40 - 0 2 CL O SE T E S T B Y PA S S T RA Y AD J US T M EN T This adjustment is needed in the following situations: 10 K EY M AX P OS I T IO N A D J US T ME N T.
  • Page 63 1/ 1 pressed. Loosen the original cover switch actuator adjustment screw * When pressing the touch panel, never use a sharp tip (such and slide the actuator position so that the display OCSW is as a needle or a pin).
  • Page 64 * Print image main scanning direction image magnification ratio 　　　S I MU L A TI O N　 　NO . 50 - 2 8 C L OS E Press [OK] key. T E S T A U TO IM A GE P OS I TI O N A D JU S TM E N T: S ER V IC E 10 K E Y The adjustment result becomes valid.
  • Page 65 　　　S I MU L A TI O N　　 NO . 50 - 2 8 C LO S E 　　　S I MU L A TI O N　　 NO . 50 - 28 C LO S E T E ST T E ST A U TO IM A GE P OS I TI O N A D JU S TM E NT : S ER V IC E A U TO IM A GE P OS I TI O N A D JU S TM E NT : S ER V IC E 1 0 K EY...
  • Page 66 　　　S I MU L A TI O N　 　NO . 50 - 2 8 C L OS E T E S T A U TO IM A GE P OS I TI O N A D JU S TM E N T: S ER V IC E 10 K EY S IM U LA T I ON CO M P LE T E P LE A SE P US H E X I T K EY...
  • Page 67 * By pressing the [REPRINT] button, you can return to the cassette selection screen and have the machine self-print DSPF adjustment patterns (for the front and back sides) again. * To have the machine start re-reading the DSPF adjustment patterns (front and back sides), press the [RESCAN] button. * To return to the top menu without saving the adjustment val- ues into EEPROM and RAM, press the [RETRY] button.
  • Page 68 MX-M503N [5] SIMULATION Service Manual * Canceling the simulation mode to return to the normal mode Press [EXIT] key. 1. General (Including basic operations) (Note for the simulation mode) The simulation mode has the following functions, to display the Do not turn OFF the power when the machine is in the simulation machine operating status, identify the trouble position and causes mode.
  • Page 69 Touch the VER display section. Press the sharp (#) key. Press the asterisk (*) key. Press the clear key. Press the Program key. Standby f or entry of Press the BACK key SIM code. Enter the main code of SIM with the 10-key.
  • Page 70 2. List of simulation codes Main Functions Section Check the operation of the scanner (reading) unit and the control circuit. Scanner (reading) Check the sensors in the scanner (reading) section and the related circuits. Scanner Check the operation of the scanner (reading) unit and the control circuit. Scanner (reading) Check the operation of the automatic document feed unit and the control circuit.
  • Page 71 Main Functions Section Clear the counters related to the scan mode and the image send. Clear the toner cartridge use status data Check the operations of the developing section. Toner supply, developing Make the initial setting of toner density when replacing developer. (Automatic adjustment) Image process Display the operation data of the toner supply quantity Process...
  • Page 72 Main Functions Section Execute the high density process control forcibly. Process Display the result data of the high density process control operation. Image process Display the operation data of the high density process control and the image density Image process sensor.(registration sensor) Display the output level of the temperature and humidity sensor.
  • Page 73 Main Functions Section Perform the scan image off-center position adjustment. (The adjustment is made separately for each scan mode.) Adjust the image loss of a scan image in the FAX/scanner mode. Perform the OC adjustment, main scan magnification ration correction, the SPF adjustment and the print position adjustment.

  • Page 74: Details Of Simulation

    3. Details of simulation The DSPF repeats paper feed, transport, and paper exit oper- ations at the speed corresponding to the scan resolution (oper- ation speed).When [EXECUTE] key is pressed, the operation is terminated. Item/Display Operation mode Default value (SINGLE) 300DPI 300DPI (372mm/s) 300DPI...
  • Page 75 STRC DSPF transport roller clutch FTLMRS Tray lift motor rotation sensor STMPS Stamp solenoid FSHS FSHPD Staple home position sensor (Displayed only when the finish stamp is installed.) FSSHPS FSTHPD Stapler shift home position sensor FSED Staple empty detector FSLS FSPD Staple lead edge sensor FTPS...
  • Page 76 FPSW3 PUSHSW3 detection FDRLM Paper exit roller lift motor FAED21 Tray 2 area detection 1 FPAM_F Paper alignment motor F FAED22 Tray 2 area detection 2 FPAM_R Paper alignment motor R FAED23 Tray 2 area detection 3 FPAS Paper alignment solenoid FDSW1 DIPSW1 detection FPDM...
  • Page 77 FSJM Saddle alignment motor Setting Default Item/Display Content range value FSLGM Paper holding motor PUNCH HOLE Punch hole position 30 - 60 FSRSTM Stitch motor rear adjustment SADDLE_ADJU Saddle alignment position 35 - 65 3-10 ST_POS adjustment Purpose Adjustment GRIPPER_POS Gripper exit position 35 - 65 adjustment...
  • Page 78 Operation/Procedure <Tandem LCC> The operating conditions of the sensors and detectors are dis- D1LM Tray 1 lift up motor played. The code names of the sensors and the detectors which D1PFC Tray 1 paper feed clutch are active are highlighted. D2LM Tray 2 lift up motor D2PFC...
  • Page 79 Heater lamp operation check method: Section Item/Display Content Remove the rear cabinet, open the PWB holder, and the heater Transport/ CPFC1 Tray vertical transport clutch 1 lamp lighting status can be checked from the clearance between process CPFC2 Tray vertical transport clutch 2 the frames.
  • Page 80 The aging operation condition set by this mode is maintained here- Setting Default after unless the power is turned off or the setting is changed. Item/Display Content range value MIDDLE Developing bias set value 0-700 AGING Aging operation setup Developing bias set value 0-700 INTERVAL Intermittent setup...
  • Page 81 Setting Default value ADUM ADU motor Item/Display Content range 36/46/56 Transfer Cleaning in 0 - 255 160/160/160 CLEANING cleanin the normal g bias operation voltage mode 10-1 Cleaning in 0 - 255 160/160/160 CLEANING the process Purpose Operation test/check PROCON control Function (Purpose) Check the operations of the toner supply mode...
  • Page 82 22-3 Purpose Information display Function (Purpose) Display the mis-feed position and the num- 16-- ber of mis-feed at the position. Purpose Cancel Section Function (Purpose) Cancel the self-diag "U2" trouble. Operation/Procedure Section The paper jam and mis-feed history is displayed from the latest one Operation/Procedure up to 50 items.
  • Page 83 FAX receive counter played.) SEND IMAGES FAX send quantity counter (for line 1) SEND TIME FAX send time Device Model name Content RECEIVED TIME FAX receive time MACHINE MX-M365N Main unit MX-M465N MX-M565N STANDARD Auto document feeder MX-M565N SIMULATION 5 – 16...
  • Page 84 22-12 22-19 Purpose Information display Purpose Information display Function (Purpose) Display the mis-feed position of the SPF Function (Purpose) Display various counter values related to and the number of mis-feed at the position. scan - image send. Section Automatic document feeder Section Operation/Procedure Operation/Procedure...
  • Page 85 Operation/Procedure 22-90 When [EXECUTE] key is pressed, the timing list of paper feed and Purpose Information print paper transport is outputted. Used to print the operations timing list Function (Purpose) Output the various set data lists. of the sensors and detectors in the paper feed and transport sec- tion.
  • Page 86 Side LCC paper feed counter (A4 LCC) Other PS PAPER Counter ADU paper feed counter Number of use days OZONE FILTER Counter Number of use days 24-3 Purpose Data clear/Reset 24-5 Function (Purpose) Clear the finisher, SPF and the scan (read- Purpose Data clear/Reset ing) unit counter.
  • Page 87 24-12 TCS_K Toner sensor output value TSG_K Toner density sensor control voltage level Purpose Data clear/Reset Function (Purpose) Clear the document filing counter. NOTE: The toner cartridge must be removed before executing this simulation. If this simulation is executed with the toner car- Section tridge installed, toner will be forcibly supplied to the devel- Operation/Procedure...
  • Page 88 ALL VREF All correction value for the toner density Default Item/Display Content reference value value DELTA VREF Transition target correction amount OUTSIDE NONE No external connection NONE AUDITOR vendor is used. TONER DEN LT Toner density output level P VENDOR1 Coin vendor mode TONER DEN ST Toner density standard level...
  • Page 89 Operation 1: Number of times of key input Standby during setting time of auto clear. Default is 60 seconds, 10-key which can be changed in the system setting. Operation 2: Auto clear is not made. Operation 3: The display is shifted to the initial screen. 26-5 Purpose Setting...
  • Page 90 Operation/Procedure Default Item Display Content Select an item to be set with [UP] [DOWN] keys. value Enter the set value with 10-key. CLEANING User fusing cleaning function is PRINT SET Enable Press [OK] key. User fusing cleaning function is The set value in step 2) is saved. Disable Default Item...
  • Page 91 (*2) 26-49 Target Target paper setting Purpose Setting paper Function (Purpose) Set the print speed of postcards mode. Postcard, The operation is stopped when The operation saddle envelope 30 sheets of a same kind are is stopped Section stitch discharged continuously. When, when the Operation/Procedure finisher...
  • Page 92 Default Setting Default NOTE Item/Display Content Item Content value value range value PCI SETTING Serial port PCI mode OFF. (For LIMIT Number of sheets 30 or 50 A4,A4R,B5, connecting the serial port vendor) SHEE of stapling: Max. 30 8.5x11, 8.5x11R, Serial port PCI mode ON.
  • Page 93 The number of output print allowed in item D is based on the Setting Default Item/Display Content assumption that the sheets are of A4 size with print ratio of 6%. range value (The number of outputs allowed differs depending on the paper REMAINING Remaining toner 0 - 9...
  • Page 94 The set value in step 2) is saved. Setting Default Item/Display Content range value USER FAX_NO. Sender registration number (Max. 16 digits) OSA TRIAL Used to set the 0 - 1 SERVA TEL_NO. Host server telephone number (Max. 16 digits) MODE OSA trial mode.
  • Page 95 Enter the set value with 10-key. 27-5 Press [OK] key. Purpose Setting The set value in step 2) is saved. Function (Purpose) Set the machine tag No. (FSS function) FEED TIME 1 0 - 100 Threshold value of the paper transport time between sensors Section (Main unit) (50: Default)
  • Page 96 Press [OK] key. Display Item The set value in step 1) is saved. Content Occurrence date Retry Item name (Display) number SCAN GAIN ADJ1 99/99/99 99:99:99 8 digits Scanner gain 27-15 adjustment retry SCAN GAIN ADJ2 99/99/99 99:99:99 8 digits Purpose Operation test/check history...
  • Page 97 Operation/Procedure Defaul Content Setting Item/ NOTE range The operating conditions of the sensors and detectors are dis- t value Display played. The sensors and the detectors which are turned ON are Paper order alert 500 - 1000 Unit: No. of highlighted.
  • Page 98 Select an item to be set with scroll key. Default Item/Display Content value Setting Default Display Content MAX POSITION Manual feed max. width range value P1(A4) POSITION Manual feed P1 position width PLAIN Change the fusing temperature setting (A4) PAP&WUP of plain paper, WUP and Ready series P2(A4R) POSITION Manual feed P2 position width...
  • Page 99 SW-B Set value when heavy paper is selected in the system setting/ Default Default device setting/fusing control setting. value value The set value displayed in this simulation differs depending on (SW-A) (SW-B) Sett plain paper or heavy paper which is selected in the system setting/ Display Content device setting/fusing control setting.
  • Page 100 Setting Defaul HL_US Heater lamp upper sub Display Content range t value HL UM Correction value for set value of 1 - 99 43-24 PRE-JOB TH_UM when restoring from Purpose Setting preheating under LL environment Function (Purpose) Set the fusing operation. <Code descriptions>...
  • Page 101 Enter the set value with 10-key. Fusing web unit Press [EXECUTE] key installation detection Operation Remark [EXECUTE] key is highlighted and printing is started. when state printing is executed a jam is always generated. (As shown in Fusing web unit mot Not operate * During this operation, installed...
  • Page 102 Setting Default 44-2 Item/Display Content range value Purpose Adjustment Transfer output Enable correction Enable/ Function (Purpose) Adjust the sensitivity of the image density Disable setting sensor. MD VG Membrane decrease grid Enable Section Process voltage correction Operation/Procedure Enable/Disable setting MD EV Membrane decrease Enable When [EXECUTE] key is pressed, the adjustment is executed auto-...
  • Page 103 Setting Default Item/Display Item/Display Content Display range value (*: Correction Content range DRUM GROUND The difference between 0 - 255 value) the max. value and the BLACK : High density process control min. value of the OPC GB ***/*** mode 150-850 drum surface detection DV ***/***...
  • Page 104 Setting Default Display Default Item/Display Content Item/Display Content range value range value AREA1 Environment area 0 - 5 ADK_SL (K) Development characteristics -9.99 - difference judgment gradient coefficient (High density 9.99 threshold value setting process control operation) (different between the ADK_INT(K) Development characteristics -999.9 -...
  • Page 105 Setting Default Category Item/Display Content Item/Display Content range value Coefficient EX-LOW Coefficient value of the HIGH FIELD High density 0 - 255 approximate formula of the UPPER LIMIT approximate expression minimum density data lower limit value Coefficient of the approximation formula of the low density 44-26 CONNECT1...
  • Page 106 Item/ Default Item/ Default Content Content Display value Display value TIME After passing the Process HI-COV Setting of the execution The process specified time from control conditions of the process control is leaving READY Disable control for the print ration performed by continuously (Time can considering...
  • Page 107 Item/ Default 44-43 Content Display value Purpose Data display DRUM Drum reverse rotation Enable REVER control setting Function (Purpose) Display the identification information of the Disable developing unit. Section Developing 44-29 Operation/Procedure Purpose Setting The identification number and the identification signal level of the Function (Purpose) Set the operating conditions of the process developing unit are displayed.
  • Page 108 Operation/Procedure Setting Default Item/Display Content Select an adjustment target item with scroll key. range value AUTO Auto 1 - 99 Enter the set value with 10-key. TEXT Text 1 - 99 * When the key is pressed, the setting value of each TEXT/PRINTED Text/Printed 1 - 99...
  • Page 109 Purpose Adjustment AE FILTER Auto exposure filter SOFT/ NORMAL setting NORMAL/ Function (Purpose) Adjust the copy density (in each copy SHARP mode). AE WIDTH AE exposure width FULL/PART FULL Section NOTE: Operation/Procedure Select an adjustment target mode with the touch panel key.
  • Page 110 The half-tone correction execution menu is displayed. Press MODE 1 High gamma (high contrast images) [EXECUTE] key. Half-tone correction is executed. When MODE 2 Normal gamma [RESULT] button is pressed after completion of correction, the STOP The image density in 3 - 7mm area at the lead edge is data of the half-tone correction can be checked.
  • Page 111 When [DEFAULT] key is pressed, the values are set to the initial Press [EXECUTE] key, or [OK] key values (default). When the adjustment values of items A and B are When [EXECUTE] key is pressed, the adjustment value is set decreased, the copy density of yellow images is increased.
  • Page 112 Content Setting Default Content Setting Default Item/Display Item/Display range value range value EXECUTE AUTO Fine/Auto EXECUTE AUTO Super Fine/Auto MODE (AUTO) MODE (AUTO) EXP1 Fine/Exposure 1 EXP1 Super Fine/Exposure 1 EXP2 Fine/Exposure 2 EXP2 Super Fine/Exposure 2 EXP3 Fine/Exposure 3 EXP3 Super Fine/Exposure 3 EXP4...
  • Page 113 Content Content Setting Default Setting Default Item/Display Item/Display range value range value EXECUTE AUTO Ultra Fine/Auto EXECUTE AUTO 600dpi/Auto MODE (AUTO) MODE (AUTO) EXP1 Ultra Fine/Exposure 1 EXP1 600dpi/Exposure 1 EXP2 Ultra Fine/Exposure 2 EXP2 600dpi/Exposure 2 EXP3 Ultra Fine/Exposure 3 EXP3 600dpi/Exposure 3 EXP4...
  • Page 114 Operation Setting Default Button Default Item/Display Content Item Content mode range value display value FILING FILIN Low com- AUTO 600DPI ED Automatic 600DPI ED (COLOR G (C) pression (Color) (LOW) 600DPI DT mode) MIDD Meddle com- 1200DPI DT pression (Color) TEXT/PRT 600DPI ED Text Printed...
  • Page 115 The high density process control is started to make 48 patch Content Setting Default Item/Display self print. (A4 (11" x 8.5") or A3 (11" x 17") paper in the paper (copy mode) range value feed tray is used.) TEXT PHOTO Text photograph 0 (OFF) Place the 48 patch self print on the document table, and press...
  • Page 116 Operation/Procedure Setting Default Item/Display Content Select a target item with scroll keys on the touch panel. range value SEGMENT: SWITCH Detection ON/OFF: 0 - 1 Input numeric value corresponding to sharpness level (filter [TXT ON SCR IMAGE Text on image send process mode).

  • Page 117: Operation Procedure

    Operation/Procedure Setting Default Item/Display Content Select a target adjustment item with scroll key on the touch range value panel. SW_ACS ACS judgment reference area 0 - 1 Enter the adjustment value using the 10-key. select TEXT_IMAG Text/Image judgment priority 0 - 6 Press [OK] key.
  • Page 118 Sett Sett Item/ ault Item/ ault Content NOTE Content NOTE Display valu Display valu TEXT/ Text/ Normally set to the Watermark The adjustment PRIN Printed default. density level value is changed to Photo No need to change (LOW) increase or PHOT mode in the market.
  • Page 119 Press [EXECUTE] key, and the high density process control is Sett performed. Then, the copy balance adjustment pattern is Item/ ault Content NOTE printed. Display valu Place the printed adjustment pattern on the document table. LINE Line space in Press [EXECUTE] key, and the copy balance adjustment is SPAC the watermark performed and the adjustment result pattern is printed.
  • Page 120 Operation/Procedure 46-91 Select a target adjustment item with scroll key on the touch Purpose Adjustment panel. Function (Purpose) Adjust the reproduction capability of black Enter the set value with 10-key. text Press [OK] key. Section The set value is saved. Operation/Procedure When the adjustment value is increased, the image magnification Select an item to be set with the scroll key.
  • Page 121 Item/Display Content 48-6 A4LCC (BOOT) Side LCC (A4) Boot section Purpose Adjustment A4LCC (MAIN) Side LCC (A4) main section Function (Purpose) Adjust the rotation speed of each motor. FIN (BOOT) Inner finisher BOOT section FIN (MAIN) Inner finisher MAIN section Section SADDLE (BOOT) Saddle finisher boot section...
  • Page 122 Press [YES] key. * When the value is decreased, the timing is advanced. When the value is increased, the timing is delayed. B - F. (RRC-B) Timing of paper (resist roller ON) for the image posi- tion on the transfer belt is adjusted. (0.1mm/step) * When the value is decreased, the timing is delayed.
  • Page 123 Item/ Content Setting Default Item/ Content Setting Default NOTE NOTE Display range value Display range value B DEN- Rear edge void 1 - 99 Void amount N DUPL Dupl area generated at the adjustment paper rear edge. When the 50-6 adjustment value of item B (DEN-B) is Purpose...
  • Page 124 Set the magnification ratio to 200%, and make a copy in the Setting Default DSPF duplex mode. Item/Display Content range value Measure the size of the printed image. Enter the actual mea- BK-MAG Main scan print magnification 60 - 140 surement value of distance a (DSPF) to L4 and L5 in the unit of ratio BK 0.1mm.
  • Page 125 Operation/Procedure 50-27 The following adjustment items can be executed automatically with Purpose Adjustment SIM50-28. Function (Purpose) Perform the image loss adjustment of * Print image magnification ratio adjustment scanned images in the FAX or image send (Main scanning direction) (Print engine section) mode.
  • Page 126 When two or more paper feed trays are selected in the proce- Item/Display Setting Default Content dure 3), perform procedures 5) and 6) for the adjustment pat- range value tern printed with each paper. NORMAL DSPF deflection amount 1 - 99 PLAIN HIGH adjustment value 2 Press [OK] key.
  • Page 127 <Small size, Large size> Item/Display Setting Default Content range value Small size: The paper length in the transport direction is shorter TRAY1(S) Main unit cassette 1 - 99 than the LT size (216mm). deflection adjustment Large size: The paper length in the transport direction is longer value small size than the LT size (216mm).
  • Page 128 Item/Display Content Setting Default 53-8 range value Purpose Adjustment SIDEB_DIR SPF back surface WEAK T_ALARM_ dirt alarm level Function (Purpose) Adjust the document lead edge reference MIDDLE setting and the DSPF mode document scan posi- STRONG tion. SIDEA_DIR SPF front surface T_SHADIN streak delete Section...
  • Page 129 Operation/Procedure Setting Default Item/Display Content Insert the USB memory into the main unit. range value Select a target transfer item with the touch panel. 1ST DIGIT First digit (left edge) 1 - 90 <IMPORT> 2ND DIGIT Second digit From USB MEMORY DEVICE To EEPROM, SD, HDD 3RD DIGIT Third digit 32 [blank:...
  • Page 130 <EXPORT> Operation/Procedure From EEPROM, SD card, HDD To USB MEMORY DEVICE Press [EXECUTE] key. Press [EXECUTE] key, and press [YES] key. Start the test. Data transfer selected in the procedure 2) is performed. Result display Description When the operation is completed normally, "COMPLETE" is Success displayed.
  • Page 131 Default value Default value Setting Setting (cpm) Item/Display Content (cpm) Item/Display Content range range LASER Laser power 0 - 255 LASER Laser power 0 - 255 600/ POWER setting/middle POWER setting/middle MIDDLE speed MIDDLE speed (BW) (BW) LASER Laser power 0 - 255 LASER Laser power...
  • Page 132 61-13 Default Item/Display Content value Purpose Adjustment MULTICOUNT Print quantity (1-999) Function (Purpose) Clear the laser power correction value PAPER Tray Manual paper feed Section selection (Paper Paper feed tray 1 feed tray Paper feed tray 2 Operation/Procedure Paper feed tray 3 Press [EXECUTE] key.
  • Page 133 * If the simulation cannot be executed or terminated abnormally for Operation/Procedure some reason, "ERROR" is displayed on the corresponding sec- Press [EXECUTE] key. tion. Press [YES] key. The operation manual data are deleted. 62-7 Purpose Operation test/check 62-14 Function (Purpose) Print the hard disk self diagnostics error Purpose Data clear log.
  • Page 134 ANALOG GAIN Analog gain adjustment value (odd 63-2 number) Purpose Adjustment ANALOG GAIN Analog gain adjustment value (even EVEN number) Function (Purpose) Perform shading. DIGITAL GAIN Digital gain adjustment value (odd Section Scanner number) Operation/Procedure DIGITAL GAIN Digital gain adjustment value (even DSPF-installed model EVEN number)
  • Page 135 Item/Display Content Setting Default 63-11 range value Purpose Adjustment/Setup PAPER TYPE Paper type Standard paper Function (Purpose) Set standard target of engine halftone auto Heavy paper adjustment. Section Scanner Envelope Operation/Procedure Heavy paper2 Select the target color balance with the touch panel Glossy paper Default.DEF1 Heavy paper3...
  • Page 136 <Print pattern of Item A> Pattern No. Content 256 gradations pattern Half tone pattern Dot, background Item/Display Content Set- Default 64-5 value ting Purpose Self print range Function (Purpose) Printer test print (Self print). PAPER Paper feed Manual paper tray feed Section Scanner...
  • Page 137 65-2 67-25 Purpose Information display Purpose Adjustment Function (Purpose) Display the touch panel (LCD display sec- Function (Purpose) Printer density adjustment (Manual adjust- tion) detection coordinates. ment) Section Operation unit Section (Operation/Display control PWB) Operation/Procedure Operation/Procedure Select a target adjustment density level with scroll key on the Touch the touch panel.
  • Page 138 Screen Content Setting Default Item/Display Content SCREEN3 600dpi 4 bit high (graphics) range value SCREEN4 1200dpi 1 bit low SHARPNESS: B/W Monochrome print 0 - 4 SCREEN5 1200dpi 1 bit high PRINT BOLD B/W PRINT Bold text 0 - 4 Setting Default Item/Display...
  • Page 139 When [OK] key is pressed, the adjustment result is registered and the adjustment mode is terminated. When [EXECUTE] key is pressed, the adjustment result is registered and the screen is shifted to the other item (Mode/Image) select menu. To execute the adjustment of the other item (Mode/Image), press [EXECUTE] key.

  • Page 140: Function And Purpose

    C. Self diag operation MX-M503N [6] SELF DIAG AND TROUBLE Service Manual (1) Self diag operation and related work flow CODE The machine always monitors its own state. When the machine recognizes a trouble, it stops the operation and 1. Self diag displays the trouble message.
  • Page 141 D. Breakdown sequence (1) Breakdown mode processing Operatable mode Judgment Copy scan Scan- Kind of trouble Trouble code Scan Scan List block (including Print (Push) (Pull) print Send print interruption) FAX board trouble       (00,01,04,21,30,97,98) CF card trouble E7 (A6) SD card trouble...
  • Page 142 Operatable mode Judgment Copy scan Scan- Kind of trouble Trouble code Scan Scan List block (including Print (Push) (Pull) print Send print interruption) Connection trouble A0 (22) (SCU detection) SCU color system troubles (SCU UC (02)  9  9 ...

  • Page 143: Trouble Code List

    2. Trouble code list Trouble code Trouble Mecha- Trouble code content Option Electricity Supply Main detection nism code code Main charger trouble  Transfer output trouble  DSPF (CIS) shading error (Black correction)  DSPF (CIS) shading error (White correction) ...
  • Page 144 Trouble code Trouble Mecha- Trouble code content Option Electricity Supply Main detection nism code code Discharge lamp trouble  Process thermistor trouble  Toner density sensor trouble  Image density sensor trouble  Drum phase sensor trouble  Process humidity sensor trouble ...

  • Page 145: Details Of Trouble Code

    Trouble code Trouble Mecha- Trouble code content Option Electricity Supply Main detection nism code code Communication error of PCU PWB/Desk paper feed unit  Desk paper feed tray 1 lift trouble  Desk paper feed tray 2 lift trouble  LCC lift motor trouble ...
  • Page 146 Cause When installing the mirroring kit, the HDD of the Check & Remedy Check connection of the harness to the CCD unit. machine or the HDD of the mirroring kit breaks down Check connection of the harness to the scanner lamp or connection fails..
  • Page 147 Cause Oscillation abnormality of the external oscillator and Cause PCU EEPROM sum check error. the internal oscillating circuit used in the LSU ASIC. PCU EEPROM trouble. LSU ASIC abnormality on the LSU ASIC PWB. PCU EEPROM contact trouble. Malfunction due to noises Check &...
  • Page 148 E7-91 FAX reception image data error E7-A5 Installation error of HDD which was used in the mirroring kit Section Cause Image data process abnormality. Section HDD trouble. Cause HDD which was used in the mirroring kit is installed to SD card trouble or contact error. the MFP without the mirroring kit.
  • Page 149 Cause Connection trouble of the connector and the harness Check & Remedy Use SIM3-3 to check the operation of the paper exit between the finisher and the PCU PWB. tray lift motor. Finisher control PWB trouble. Replace the finisher control PWB. PCU PWB trouble.
  • Page 150 Cause Connector and harness connection trouble. Check & Remedy Use SIM3-2 to check the operation of the sensor. Finisher control PWB trouble. Replace the punch paper edge sensor. Replace the finisher control PWB. Check & Remedy Check connection of the connector and the harness. Replace the punch control PWB.
  • Page 151 Cause Saddle alignment motor trouble. Check & Remedy Use SIM3-2 to check the operations of the guide HP Finisher control PWB trouble. sensor and the push plate lead edge sensor. Home position sensor trouble. Check connection from the control PWB to the sensor. Harness and connector connection trouble.
  • Page 152 Cause Drum phase sensor trouble. F2-91 High density process control high Drum phase sensor harness and connector voltage error connection trouble. Drum drive section trouble. PCU PWB trouble. Section Check & Remedy Replace the drum phase sensor. Cause Image density sensor trouble. Check connection of the drum phase sensor harness Harness connection trouble between the PCU PWB and the connector.
  • Page 153 Case 1 Cause Combination error between the destination F6-04 FAX MODEM operation trouble information written in EEPROM on the FAX PWB and the destination information of the machine (set with SIM26-6). Trouble content FAX PWB MODEM chip operation trouble Check/ Check the destination of the FAX PWB.
  • Page 154 Cause The fusing temperature exceeds the specified level. Check & Remedy Replace the thermistor. Thermistor trouble. Replace the heater lamp. PCU PWB trouble Replace the PCU PWB. Thermistor connector and harness connection trouble. Replace the thermostat. HL control PWB trouble. Check connection of the connector and the harness.
  • Page 155 Cause The motor lock signal is detected during rotation of the L1-00 Scanner feed trouble drum motor. Drum motor trouble. Drum unit trouble. Section Harness and connector connection trouble. Cause Scanner feed is not completed within the specified PCU PWB trouble time.
  • Page 156 Check & Remedy Use SIM6-2 to check the operation of the fan motor. Check & Remedy Use SIM6-2 to check the operation of the fan motor. Replace the LSU cooling fan. Check the harness and the connector between the Replace the PCU PWB. PCU PWB and the fan motor..
  • Page 157 Cause File error occurs in the SD card system storage data U1-01 Battery trouble partition. SD card trouble. MFP PWB trouble. Section Check & Remedy Turn OFF/ON the power and the backup data in the Cause Battery life HDD are written into the SD card and the machine is Battery circuit abnormality automatically booted.
  • Page 158 Check & Remedy Replace the SCU PWB EEPROM. Cause Fan motor trouble. Replace the SCU PWB. Connection trouble of the connector and the harness. Check contact of the EEPROM socket. Check & Remedy Use SIM2-3 to check the operation. Put down the counter/adjustment values in the Check the DSPF PWB and the driver PWB connection simulation to prevent against loss of the counter data of the connector and the harness.
  • Page 159 Cause DLUD2 does not turn ON within the specified time Cause No change in the paper transport motor rotation when lift-up operation. sensor signal is detected within the specified time DLUD2 sensor trouble. after outputting the paper transport motor ON signal. Desk control PWB trouble.
  • Page 160 Check & Remedy Cancel the error by turning OFF/ON the power. A0-04 ACU PWB ROM error (when scanner Check the connector and the harness in the expansion kit is installed) communication line. Change the specifications of the vendor machine (SIM26-3). Replace the MFP PWB.
  • Page 161 JAM code JAM content APPD2_N APPD2 not-reached JAM APPD2_S APPD2 remaining JAM CPFD1_N2 CPFD1 not-reached JAM (Main tray 2 feed paper) CPFD1_N3 CPFD1 not-reached JAM (Desk upper tray feed paper) CPFD1_N4 CPFD1 not-reached JAM (Desk lower tray feed paper) CPFD1_NT1 CPFD1 not-reached JAM (Tandem left tray feed paper) CPFD1_NT2 CPFD1 not-reached JAM (Tandem right tray feed paper)

  • Page 162: Inner Finisher

    JAM code JAM content PPD2_NL PPD2 not-reached JAM (LCC feed paper) PPD2_NM PPD2 not-reached JAM (Manual tray feed paper) PPD2_NT1 PPD2 not-reached JAM (Tandem left tray feed paper) PPD2_NT2 PPD2 not-reached JAM (Tandem right tray feed paper) PPD2_PRI PPD2 JAM (Image preparation wait timeout) PPD2_S1 PPD2 remaining JAM (Main tray 1 feed paper) PPD2_S2...
  • Page 163 JAM code JAM content FPPD3_N Saddle paper exit not-reached JAM FPPD3_S Saddle paper exit remaining JAM FSATPD_S Saddle transport remaining JAM FSDMJ Saddle motor JAM FSPTMJ Saddle paper transport motor JAM FSSMJ Staple shift motor JAM FSSTPLJ Saddle staple JAM FSTPLJ Staple JAM PDPPD1_N...

  • Page 164: Firmware Update

    Service Manual MX-M503N [7] FIRMWARE UPDATE 1. Outline A. Cases where update is required C. Update procedures and kinds of firmware ROM update is required in the following cases: There are following methods of update of the firmware. When there is a necessity to upgrade the performance. Update method using SIM 49-1 When installing a new spare part ROM for repair to the Update method using FTP...
  • Page 165 Execution of the firmware by SIM49-01 * If firmware's key is not selected, [EXECUTE] key is gray out and cannot be pressed. Insert the media or USB memory which stores the firmware into the main unit. (Be sure to use the USB I/F on the operation Press [EXECUTE] key.
  • Page 166 B. Firmware update using FTP FTP software is used to transfer the firmware data (extension ".sfu") from the PC to the machine. The controller recognizes the firmware iden- tifier and the machine automatically switches to firmware write mode. After the firmware is updated, the machine automatically resets. Machine 1 Machine 3 10.36.112.84...
  • Page 167 D. Firmware update using the CN update function c. DIP-SW used in the CN update mode (There are three methods.) To enter the CN update mode, turn ON the UPDATE DIP-SW on the MFP PWB and boot the machine. (1) Outline When terminating the CN update mode, reset UPDATE DIP-SW to The update method using the DIP SW of the MFP PWB is called OFF (normal mode).
  • Page 168 (2) Operating procedures Select the firmware update mode. Select the update mode with [MENU] key and [BACK] key. a. Firmware update function This function is used to revise the firmware by using the USB mem- ory for the MFP PWB, the SCU PWB, the PCU PWB, the FAX Firm Update PWB, and each option.

  • Page 169: Maintenance

    MX-M503N [8] MAINTENANCE Service Manual 1. Necessary execution items in maintenance and servicing A. Execution items before maintenance and servicing To perform the procedures safely, refer to "NOTE FOR SERVICING" on the first page of this service manual. Item Simulation Check the developer counter value.
  • Page 170 2. Contents of the maintenance codes (Relationship between various counters values and display messages) The message of maintenance execution timing is displayed when each counter reaches the specified value. The relationships between the kinds of messages and counters are as shown below. A.
  • Page 171 E. Developer section counters Message when near end over Sim.26-69B Message when end over Near end Sim.26-69B Sensor name “1” conditions Sim.26-38A Sim.26-38A “0” Counter name End conditions Displayed “0” “1” displayed Print Enable Print Stop Toner remaining When a low toner Message (14) Developer print 600K sheets...
  • Page 172 When Section Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Fusing Lower heat roller         section Lower heat roller bearing         Upper separation pawl Thermistor Lower separation pawl ...
  • Page 173 Option : Clean : Replace : Adjust ☆ : Lubricate X: Check (Clean, replace, or adjust according to necessity.) When Section Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Inner Transport rollers     ...

  • Page 174: Photo-Conductor Section

    A. Photo-conductor section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Drum –     ...

  • Page 175: Waste Toner Box Replacement

    (Note for servicing the OPC drums) (1) Waste toner box replacement 1. Prevention of oily dirt attachment Open the front cover. [Note] Tilt the waste toner box forward to remove it. * Be careful not to attach fingerprints or oily dirt on the OPC drum Maintenance: Replace the waste toner box with a new one surface.

  • Page 176: Drum Replacement

    Remove the blue screw. Pull the photo-conductor unit, and (4) Drum replacement hold the handle to remove the unit. Remove the blue screw, and rotate the fixing shaft to remove. Slide the drum to the front side to remove. * Maintenance Replace at every 300K.
  • Page 177 (6) Toner reception seal, toner reception side sheets F (8) Side seals F and R replacement and R replacement Remove the side seals F and R. Remove the blue screw, and remove the toner reception seal. * Maintenance * Maintenance Replace at every 300K.

  • Page 178: Developing Section

    B. Developing section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling     Developer – DV seal –...

  • Page 179: Developing Unit Removal

    (Note for servicing the DV roller) (Note for cleaning the developing unit) 1. Prevent roller contamination If the developing unit is cleaned with a cleaner or an air blower with much developer in the developing unit, static electricity [Note] may be accumulated in the unit. * Be careful not to attach fingerprints or oily dirt on the DV roller * Metal part is brought into contact with the magnet roller sur- surface.
  • Page 180 While rotating the mixing roller, discharge developer from the (4) DV seal replacement unit. Remove the DV seal. Maintenance Replace as needed. NOTE: Attach the seal according to the reference, and press and hold securely after attachment. 0.5mm 0.5mm (5) DV side seal F and R replacement Remove the DV side seal F and R.

  • Page 181: Toner Cartridge Replacement

    C. Toner supply section X: Check (Clean, replace, or adjust according to necessity.) ○ : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Toner cartridge User replacement for every toner empty. (1) Toner cartridge replacement Open the front cover.

  • Page 182: Lsu Section

    D. LSU section X: Check (Clean, replace, or adjust according to necessity.) ○ : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Dust-proof glass  (1) LSU removal NOTE: Lift the LSU tip and insert it so that the LSU boss comes in the frame hole.

  • Page 183: Transfer Section

    E. Transfer section X: Check (Clean, replace, or adjust according to necessity.) ○ : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Transfer roller    ...

  • Page 184: Transfer Unit Removal

    (1) Transfer unit removal Pull the lock lever, and open the right door. Remove the transfer roller collar and the transfer roller bearing F from the holder. Maintenance Replace at every 300K. Remove the blue screw, and remove the cover. Disconnect the NOTE: When installing, be sure to insert the spring into the trans- connector, and remove the transfer unit.

  • Page 185: Fusing Section

    F. Fusing section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling       ...
  • Page 186 36 cpm 46/56 cpm Grease Grease UKOG- UKOG- 0299FCZZ 0299FCZZ Grease Grease UKOG- UKOG- 0235FCZZ 0235FCZZ Grease Grease UKOG- UKOG- 0012QSZZ 0012QSZZ Grease Grease UKOG-0235FCZZ UKOG-0235FCZZ Grease Grease UKOG-0323FCZ1 UKOG-0235FCZZ MX-M565N MAINTENANCE 8 – 18...

  • Page 187: Fusing Unit Replacement

    (1) Fusing unit replacement (3) Web pressure roller bearing and web pressure roller replacement Pull the lock lever, and open the right door. Remove the screw, and remove the web unit. Remove the blue screw. Pull the lock lever and remove the Remove the web spring, the web pressure roller bearing.

  • Page 188: Thermistor Replacement

    (4) Thermistor replacement (5) Upper heat roller, upper heat roller gear, upper heat roller insulation bush, upper heat roller Remove the screw and the cover. bearing, and heater lamp replacement Remove the screw, and heater lamp. Remove the screw, and release the pressure of the heat roller and open the fusing unit.

  • Page 189: Upper Separation Pawl Replacement

    Remove the roller stopper from the upper heat roller, and (8) Lower separation pawl replacement remove the upper heat roller gear, the upper heat roller insula- Release the spring edge on the paper guide side from the tion bush, and the upper heat roller bearing. paper guide spring stopper.

  • Page 190: Filter Section

    G. Filter section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Ozone filter     ...

  • Page 191: Paper Feed Section

    H. Paper feed section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Paper pick-up roller   ...
  • Page 192 (2) Tray paper feed unit paper pickup roller, paper feed (1) Manual paper feed roller, separation roller, and roller, and separation roller replacement torque limiter replacement Remove the tray 1. Remove the cover. Remove the paper pickup roller and the paper feed roller. Maintenance: Replace at every 100K of each paper feed Slide the stopper and the collar and remove the paper feed counter.
  • Page 193 Remove the pressure release spring, and remove the paper feed lower PG supporting plate. Remove the separation pres- sure spring, and the separation pressure release plate. Remove the separation roller. Remove the E-ring and the sep- aration shift. Remove the torque limiter. Maintenance: Replace at every 100K of each paper feed counter.

  • Page 194: Paper Transport Section

    I. Paper transport section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Resist roller (Idle)   ...
  • Page 195 J. Duplex/Paper exit section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Discharge brush Transport rollers  ...
  • Page 196 (1) Each transport roller cleaning Open the right door. Clean the paper exit roller 2 (Drive). Maintenance Clean at every 300K. Open the ADU open/close door. Remove the reverse PG unit. Clean the transport roller (Drive). Maintenance Clean at every 300K. Clean the transport roller (Drive) (A), and the transport roller (Drive) (B).

  • Page 197: Drive Section

    K. Drive section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Gears (Grease) – When checking, apply to the necessary positions.

  • Page 198: Scanner Section

    L. Scanner section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Mirror/Lens/      ...

  • Page 199: Dspf Section

    M. DSPF section X: Check (Clean, replace, or adjust according to necessity.) : Clean : Replace : Adjust ☆ : Lubricate When Part name 300k 600k 900k 1200k 1500k 1800k 2100k 2400k Remark calling Paper feed roller    ...

  • Page 200: Separation Roller Replacement

    (1) Pickup roller, paper feed roller replacement (2) Separation roller replacement Open the upper door.Remove the screw and the paper feed Remove the screw and the paper feed PG lower cover. cover. Remove the pawl and the paper feed PG upper cover. Disengage the pawl, and remove the reverse pressure release lever and separation roller.
  • Page 201 MX-M565N MAINTENANCE 8 – 33...

  • Page 202: Hdd Partition

    Service Manual MX-M503N [9] VARIOUS STORAGE DATA HANDLING 1. HDD/SD card/CF card memory map A. HDD partition HDD size = 320GB (Actual size 289GB) [GB] [L-1] 0.3GB [S-1] 7GB [I-1] 100GB Outer track [I-2] 10GB [I-3] 10GB [S-2] [I-4] 1GB [L-2] 1GB 0.2G [S-5]...
  • Page 203 C. CF card partition CF card size = 8GB (Actual size 7.8GB) [MB] [L-201] 7080MB [S-201] 512MB [S-203] 200MB [GB] D. CF card data contents File system Stored data NOTE ICU firmware (Boot/Main) Log data L-201 Universal Snapshot Swap area font web help S-201...
  • Page 204 At this timing, F6-21 may occur. Whether it may occur or not, go to execute procedure 1. (1) Set the appropriate country code by Sim66-2 (clear the software switches related to FAX). Make sure to execute even if the fax option is not installed on the machine. Note for the handling of EEPROM WARNING: Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble using the following note.
  • Page 205 (1) HDD storage data and backup Some HDD storage data can be backed up, and some other data cannot. Some HDD storage data can be reinstalled, and some other storage data cannot. If the HDD operates normally before replacement and data can be backed up, back up the data before replacement of the HDD referring to the HDD storage data list.
  • Page 206 (2) Replacement procedures when HDD data can be (3) Replacement procedures when the HDD storage backed up data cannot be backed up due to breakdown a. Work contents and procedures a. Display when HDD breakdown When a trouble occurs in the HDD, the error code display of E7-03 When a new HDD is popped up.
  • Page 207 (4) Reinstall and update procedures of the HDD (5) Watermark data reinstall and update procedures storage Operation Manual data Obtain the watermark data. Obtain the Operation Manual data. Download the watermark data from the utility menu on the web site (Tech-DS home page). Download the Operation Manual data (**.uar) from the utility menu on the web site (Tech-DS home page).
  • Page 208 C. Procedures necessary for SD card replacement (1) SD card data and backup Some SD card storage data can be backed up, and some other cannot. Some SD card storage data can be reinstalled, and some other cannot. If the SD card operates normally before replacement and data can be backed up, back up the data before replacement of the SD card referring to the storage data list.
  • Page 209 3. Necessary procedure and notes for replacement of the mirroring kit HDD NOTE: Terminology and contents Mirroring information: When the mirroring kit is installed and the power is turned ON, the mirroring information is written into the L-2 partition of the both HDD's.
  • Page 210 B. Causes and remedies when the E7-03 error display is displayed Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy. Refer to the table of "Causes of troubles and remedies when the E7-03 error occurs" and perform the necessary procedures. Backup the data from the HDD without trouble first.
  • Page 211 C. Replacement procedures of the HDD of the D. Replacement procedures of both of the HDD of mirroring kit or that of the machine the mirroring kit and that of the machine (Details of the remedies and the procedures) (Details of the remedies and the procedures) ? When replacing the mirroring kit, follow the replacement proce- (1) Work contents and procedures dures of the HDD of the mirroring kit only.
  • Page 212 4. Note for installing and repairing the mirroring kit When installing or repairing the mirroring kit, fully understand the following descriptions to avoid erroneous handling and procedures. When a HDD which has once been used for the mirroring kit is reused without proper preparation, it may cause an error and destruction of user data, or other troubles.
  • Page 213 (2) When replacing the HDD in case of a trouble in the HDD, do not use a HDD which has been used in another mirroring kit of another machine. Trouble contents If a HDD which has been used in another mirroring kit, the RAID controller cannot recognize the HDD, causing E7-03 error, and the necessary data may be destroyed in some cases.
  • Page 214 (3) When the HDD is replaced because of a HDD trouble, do not use a HDD which has been used in a mirroring kit of another machine. Trouble contents In the case of a machine produced before March/2011 If a HDD which has been used in another mirroring kit is installed, the operation and the data safety cannot be assured. If a HDD which has been used in another mirroring kit is installed, the original data may be erased.
  • Page 215 B. How to check the usage history of a HDD in a IMPORTANT: mirroring kit When removing or attaching a HDD to the HDD case, be sure to disconnect the USB cable from the PC in advance. As stated before, when installing a mirroring kit or replacing a HDD, If this precaution is ignored, the HDD may be damaged.
  • Page 216 Click [Clear RIB in HDD] button. Phenomenon 2 The mirroring information has not been deleted normally. Cause Temporary communication trouble, cable or other device trouble, HDD trouble Countermeasures 1. Click [Clear RIB in HDD] button again. 2. If the trouble is not solved by procedure 1. , disconnect and connect the cable, change the devices, and reboot the RIB Buster.

  • Page 217: Service Web Page

    2. Details and operation procedures MX-M503N [10] SERVICE WEB PAGE Service Manual A. Procedures to enter the Hidden Web page 1. General exclusively used for the serviceman Boot a browser program. The following functions are available on the Hidden Web Page Enter the specified exclusively used for the serviceman.

  • Page 218: Device Cloning

    C. Font/Form Download (3) Procedures to delete all the files at a time Click "Initialize" button. Check that the confirmation message is displayed, and press OK key. Click "Submit" (registration) button. NOTE: By the Write-Protect Setting function, the downloaded files can be set to write protect.

  • Page 219: User Control

    E. Filing Data Backup G. User Control 2 (1) Export Select the Pages Limit Group and the Favorite Operation Group. (The Pages Limit Group and the Favorite Operation Group must be Select the folder to be backed up. set in advance.) The list display conditions can be specified by changing the (Example of use) index and the number of display items on the pull-down menu.

  • Page 220: View Job Log

    (2) View Job Log J. Syslog There are following functions in the Syslog mode. This function is provided to acquire the detailed Syslog to trouble- shoot when a trouble occurs. When submission of the log data file is requested for troubleshoot- ing, use the log file save mode to export the log data file to the cli- ent PC.
  • Page 221 (2) Storage/Send Settings (4) View Syslog Keep all the items selected. Select a Syslog item to be displayed. Click "Show" button. The Syslog is displayed. (3) Save/ Delete Syslog When saving the Syslog, click "Save" button and specify the save position and save it.

  • Page 222: Basic Specifications

    MX-M503N [11] SPECIFICATIONS Service Manual Void area Image loss Lead edge: 4mm or less Rear edge: 2 mm or more, and 5 mm or less Total of the lead edge and the rear edge: 1. Basic specifications 8mm or less FR total: 4mm2mm or less A.

  • Page 223: Power Source

    (9) Power source Transmission OFDM (IEEE802.11n) method DS-SS (IEEE802.11b) NOTE: Check the shape of the power plug of the machine, and Transmission IEEE802.11n/g/b 2.4GHz 11b’1-14ch) 11g(1-13ch) insert it into a power outlet of the acceptable shape. frequency range 11ng(3-11ch) Access method Infrastructure mode, soft AP mode 100V series 200V series...
  • Page 224 Fax / Internet Fax DSPF Single: 85-sheet/min. (200 x 200 dpi, 1 bit) Duplex: 170-page/min. (200 x 200 dpi, 1 bit) Scanner DSPF DSPF Single : 85-sheet/min. (200 x 200 dpi, 1 bit) Single : 85-sheet/min. (200 x 200 dpi, 8 bit) Duplex: 170-page/min.
  • Page 225 E. Paper feed section (5) Tray 2, 3, 4 (MX-DE20) (1) Type Tray 2 Tray 3 Tray 4 (LCC left) (LCC right) Type Standard: Paper capacity 500 sheets 1150 850 sheets 1-stage paper feed tray + multi manual paper (80 g/m sheets (80 g/m feed tray...

  • Page 226: Paper Exit Section

    F. Paper exit section (3) Duplex (1) Center tray of main unit System Non stack system Paper size 11" x 17", 8.5" x 14" (216 x 356), Paper exit section Center section of the Right side paper exit 8.5" x 13.5" (216 x 343), main unit section of the main 8.5"...

  • Page 227: Image Send Function

    H. Printer function I. Image send function (1) Platform (1) Mode - IBM PC/AT, Macintosh Scanner - Scan to e-mail - Scan to Desktop (2) Support OS - Scan to FTP - Scan to Folder (SMB) Custom Custom - Scan to USB memory PCL6 - Scan to e-mail with Meta - Scan to Desktop with Meta...

  • Page 228: Image Processing

    (5) Image processing Internet Fax Mode Scanner Direct SMTP Original Black-white scanning Grayscale color Full color Auto Color Selection Halftone reproduction Equivalent to 256 gradations levels Density Auto adjustment Manual 5 steps Original Text document Text/ type Photograph (Selectable Text/ in manual Printed mode)
  • Page 229 J. Ambient conditions (1) Working environment (Humidity) (Temperature) Standard environmental Temperature 20 – 25 °C conditions 65  5 %RH Humidity Usage environmental Temperature 10 – 35 °C conditions Humidity 20 – 85 %RH Atmospheric 590 – 1013 hPa pressure (height: 0 –...

  • Page 230: Electrical Section

    MX-M503N [12] ELECTRICAL SECTION Service Manual 1. Block diagram A. System block diagram MX-M565N ELECTRICAL SECTION 12 – 1...
  • Page 231 B. PCU PWB MX-M565N ELECTRICAL SECTION 12 – 2...
  • Page 232 C. MFP control PWB MX-M365N/M465N/M565N machine MX-M565N ELECTRICAL SECTION 12 – 3...
  • Page 233 MX-M364N/M464N/M564N machine UART(1ch) LVDS (Scan) LVDS (LCD) UART(1ch) SDHC Class6 6MB/Sec CN Update MX-M565N ELECTRICAL SECTION 12 – 4...

  • Page 234: Scanner Pwb

    LED) PWRSW( WU KEY WU LED LED) WU LED LED) POW LED LED) POW LEDmain LED) PWRSW( SC̲ACK PCU PWB PCU PWB PCU PWB PCU PWB PCU̲REQ ＵＳＢ CV PWB ＵＳＢ ＣＮ PWB INFO LED(FAX LED) INFO̲LED Keyboard MX-M364N/M464N/M564N MX-M365N/M465N/M565N MX-M565N ELECTRICAL SECTION 12 – 5...

  • Page 235: Serial Communication

    E. Serial communication MX-M565N ELECTRICAL SECTION 12 – 6...
  • Page 236 F. AC power line diagram (36cpm machine) (100V) MX-M565N ELECTRICAL SECTION 12 – 7...
  • Page 237 G. AC power line diagram (46/56cpm machine) (100V) MX-M565N ELECTRICAL SECTION 12 – 8...
  • Page 238 H. AC power line diagram (36cpm machine) (200V) MX-M565N ELECTRICAL SECTION 12 – 9...
  • Page 239 I. AC power line diagram (46/56cpm machine) (200V) MX-M565N ELECTRICAL SECTION 12 – 10...
  • Page 240 J. DC power line diagram MX-M565N ELECTRICAL SECTION 12 – 11...

  • Page 241: Actual Wiring Chart

    2. Actual wiring chart A. AC Power supply section (P1) MX-M565N ELECTRICAL SECTION 12 – 12...
  • Page 242 B. DC Power supply section (P2) MX-M565N ELECTRICAL SECTION 12 – 13...
  • Page 243 C. Fuser unit section (P3) MX-M565N ELECTRICAL SECTION 12 – 14...
  • Page 244 D. High voltage section, Fan section (P4) MX-M565N ELECTRICAL SECTION 12 – 15...
  • Page 245 E. Right door unit section, Manual paper feed unit section (P5) MX-M565N ELECTRICAL SECTION 12 – 16...
  • Page 246 F. Paper feed unit section, PS unit section (P6) MX-M565N ELECTRICAL SECTION 12 – 17...
  • Page 247 G. DV unit section, Stepping motor section (P7) MX-M565N ELECTRICAL SECTION 12 – 18...
  • Page 248 H. Paper delivery unit section (P8) MX-M565N ELECTRICAL SECTION 12 – 19...
  • Page 249 I. LSU section (P9) MX-M565N ELECTRICAL SECTION 12 – 20...
  • Page 250 J. FAX section, MFP section, HDD section (P10) 【Keyboard】 【Front USB】 【Wifi I/F】 【IC-Card Reader】 MX-M565N ELECTRICAL SECTION 12 – 21...
  • Page 251 K. Finisher, Desk, LCC, Coin vender section (P10) MX-M565N ELECTRICAL SECTION 12 – 22...
  • Page 252 L. 10.1 inch operation system (P11A) MX-M565N ELECTRICAL SECTION 12 – 23...
  • Page 253 M. 7.0 inch operation system (P11B) MX-M565N ELECTRICAL SECTION 12 – 24...
  • Page 254 N. Scanner unit section (DSPF model) (P12A) MX-M565N ELECTRICAL SECTION 12 – 25...
  • Page 255 O. Scanner unit section (RSPF model) (P12B) MX-M565N ELECTRICAL SECTION 12 – 26...
  • Page 256 P. DSPF unit section (P13) MX-M565N ELECTRICAL SECTION 12 – 27...
  • Page 257 Q. RSPF unit section (P14) MX-M565N ELECTRICAL SECTION 12 – 28...

  • Page 258: Signal List

    3. Signal list Connector level Signal Connector Name [Type] Function/Operation NOTE name name "L" "H" ADUGS ADU gate solenoid Controls the ADU gate. [Electromagnetic solenoid] ADUM ADU motor Drives the ADU section. – – CN14 B5,B6 Drives with the [Stepping motor] ,B7,B 4-phase signal.
  • Page 259 Connector level Signal Connector Name [Type] Function/Operation NOTE name name "L" "H" DSW_F Front door open/close switch Detects open/close of the front Open Close CN13 [Micro switch] door, and fusing, motor, LSU laser power line. DSW_R Right door open/close switch Detects open/close of the right Open Close...
  • Page 260 Connector level Signal Connector Name [Type] Function/Operation NOTE name name "L" "H" PS front transport motor Transports and drives the – – CN14 A1,A2 Drives with the [Stepping motor] registration front roller drive ,A3,A 4-phase signal. system. POD1 Fusing rear detection Detects the paper exit from –...
  • Page 261 Connector level Signal Connector Name [Type] Function/Operation NOTE name name "L" "H" TFD2 Paper exit full detection Detects the face-down paper Full – CN11 [Transmission type] exit tray full. TFD3 Right tray paper exit full Detects the paper exit full in the Full –...

  • Page 262: Tool List

    MX-M503N [13] TOOL LIST Service Manual 1. Exclusive-use tools list For repair or adjustments of this machine, the following tools are required. Name Parts code Purpose DSPF shading adjustment sheet UKOG-0330FCZZ DSPF CIS unit shading adjustment Gray scale chart UKOG-0162FCZZ Copy density and gradation check Color test chart (AB series) UKOG-0326FCZZ...

  • Page 263: [B] Operation Panel

    MX-M503N [B] OPERATION PANEL Service Manual 1. Electrical and mechanical relation diagram A. 10.1 inch operation panel OCSW Signal Name Function/Operation OCSW Original cover SW Document size detection timing switch Name Function/Operation HW-KEY PWB Outputs the key operation signal. PW-KEY PWB Turns ON/OFF the power on the secondary side.

  • Page 264: Disassembly And Assembly

    3. Disassembly and assembly Slide the operation panel unit to the left and put it down. Remove the operation panel cover. A. 10.1 inch operation panel unit Parts USB I/F PWB LVDS PWB Remove the operation panel lower cover. KEY PWB LCD PWB TOUCH PANEL HOME KEY PWB...
  • Page 265 (3) HOME KEY PWB, LCD, Touch panel Fit the flat cable edges with sections A of the Mylar, and remove slack in sections B of the flat cables. Disconnect the connector and remove the HOME KEY PWB. (1) USB I/F PWB Remove the LCD holder.
  • Page 266 Remove the touch panel. NOTE: Use enough care not to put finger prints on the touch panel surface. MX-M565N OPERATION PANEL B – 4...
  • Page 267 Service Manual MX-M503N [C] DSPF/RSPF SECTION 1. Electrical and mechanical relation diagram A. DSPF (1) Paper feed section SPUM SPFC SCOV SLUM SPPD1 SPED1 STUD SPRDMD SPED2 STLD SPLS1 SPWS SPLS2 Name Function/Operation Pick-up roller Picks up a document and feeds it to the paper feed roller. Paper feed roller Performs the paper feed operation of documents.
  • Page 268 (2) Upper transport section STRC STRRC SPUM SPPD2 Name Function/Operation No.1 registration roller (Drive) Performs resist of document transport. Transport roller 1 (Drive) Transports paper from resist roller to No. 2 resist roller. Signal name Name Function/Operation SPPD2 DFPS document pass sensor 2 Detects pass of the document SPUM DSPF document feed motor...
  • Page 269 (4) Optical section DSPF COPY LAMP Signal name Name Function/Operation DSPF COPY LAMP DSPF copy lamp Radiates light onto a document to allow the CCD to scan document images. Name Function/Operation Reflector Converges lights from the copy lamp. Mirror Sends the document image to the lens. Lens Reduces the document image (light) and reflects it onto the CCD.

  • Page 270: Document Size Detection

    2. Operational descriptions A. Document size detection Size detection on the document tray The document width is detected by the document width sensor (SPWS), and the document length is detected by the document length sensors (SPLS1, SPLS2). The document size is judged from the document width and the document length as shown in the table below.
  • Page 271 B. Timing chart To increase the document replacement speed, pre-feed of the second and the later documents is performed for documents of A4/Letter or smaller sizes. Therefore, a clutch is provided for each transport roller to perform individual control. Scan transport speed 372mm/s 400dpi letter single transport Copy key ON SPUM DSPF document feed motor...
  • Page 272 C. Paper feed and transport operations (DSPF) Resist operation (1st sheet) (Resist clutch ON) (1) Single face scanning (When a certain time passes after turning ON the resist clutch, Document set (Document empty sensor ON) the paper feed motor is turned OFF.) Paper feed start (1st sheet) Scanning start (1st sheet) The pick-up roller descends.
  • Page 273 Scanning complete (2nd sheet) Preliminary paper feed start (2nd sheet) (When the SPPD1 detects the rear edge of the previous docu- ment, the paper feed motor is booted.) 10) Paper exit complete (2nd sheet) Scanning start (1st sheet, back surface)/Preliminary paper feed complete (2nd sheet) 11) Pick-up roller lifting up (After completion of a job, the paper feed motor is rotated...
  • Page 274 (3) Stamp operation Paper exit complete (1st sheet) Document set (Document empty sensor ON) Stop at the stamp position/Stamp operation (2nd sheet) Paper feed start (1st sheet) (Stamp solenoid ON) Pick-up roller descending (The paper feed motor is booted.) (The transport motor is booted simultaneously.) 10) Paper exit start (2nd sheet) Resist operation (1st sheet) (Resist clutch ON)
  • Page 275 Resist operation (1st sheet) 10) Paper exit complete (2nd sheet) (Resist clutch ON) (When a certain time passes after turning ON the resist clutch, the paper feed motor is turned OFF.) 11) Pick-up roller lifting up (After completion of a job, the paper feed motor is rotated reversely at a low speed for a certain time to lift the pickup roller.) Scanning start (1st sheet)
  • Page 276 After stopping the operation, reversing is started. 14) Scanning start (Second sheet) After reversing, resist operation is executed. 15) After passing the scanning section, the reverse follower roller is pressed. After turning ON the PS clutch, the reverse follower roller pres- sure is released.
  • Page 277 Scanning start (1st sheet) 12) Pick-up roller lifting up (After completion of a job, the paper feed motor is rotated reversely at a low speed for a certain time to lift the pickup roller.) Scanning complete (1st sheet) E. Document feed, transport, scan, paper exit, and operating speed The document fed by the pickup roller is sent through the paper feed roller and the transport roller to the resist roller section.
  • Page 278 (1) DSPF CIS unit Remove the upper cabinet rear cover. Disconnect the connector. Remove the screw, and remove the Open the paper feed unit. earth wire. Remove the snap band. Remove the screw, and remove the harness cover and the locking band. Remove the screw.
  • Page 279 (2) Cooling fan motor Remove the harness from the wire saddle, and disconnect the connector. Remove the screw, and remove the holder. Remove the rear cabinet of the DSPF unit. Remove the document tray. Disconnect the connector. Remove the screw, and remove the cooling fan motor.
  • Page 280 (5) Transport motor Loose the screw, and loosen the belt tension to remove the belt. Remove the screw, and remove the transport motor. Remove the document tray. Remove the harness from the transport motor. Disconnect the connector, and remove the harness from the NOTE: When ordering the DSPF motor as a service part, the har- wire saddle.
  • Page 281 (7) Paper feed motor B. RSPF section Remove the document tray. (1) RSPF unit Remove the transport unit. Name Remove the PS clutch. Document pickup roller Loosen the belt tensioning screw to allow belt removal. Paper feed roller Remove the screw, and remove the drive frame. Separation roller Torque limiter SPF Take-up torque limiter...
  • Page 282 b. Separation roller, Torque limiter SPF d. Discharge brush Open the paper feed unit, and remove the cover. Open the document tray, and remove the discharge brush. When replacing the discharge brush, attach a new brush to the reference. Remove the holder, and remove the separation roller. character edge reference square hole...
  • Page 283 (2) RSPF transport unit Name Transport roller 2 Transport roller 3 Paper exit roller Scan plate a. Transport roller 2, Transport roller 3, Paper exit roller Clean the transport roller 2, the transport roller 3, and the paper exit roller b.
  • Page 284 MX-M503N Service Manual [D] SCANNER SECTION 1. Electrical and mechanical relation diagram A. Electrical and mechanism relation diagram MHPS Signal name Name Function/Operation LED lamp unit Illuminates the document MHPS Scanner home position sensor Detects the scanner home position. Scan motor Drives the scanner unit.

  • Page 285: Detail Description

    B. Operational descriptions (1) Outline This section performs the following functions. Light is radiated to the document by the LED lamp, and the contrast of the reflected light is read by the CCD elements of three lines of RGB to be converted into the image signal (ana- log).
  • Page 286 2. Disassembly and assembly A. Scanner unit Wind the drive wire in the sequence of 1 to 7 as shown in the figure below and fix it. (1) Scanner unit When winding the drive wire around the pulley, shift the mirror unit to the vicinity of the home position, and wind 7 turns as Name shown in the figure, and fix the 8th turn with a screw.
  • Page 287 Clean the reflector, the scanner lamp, and the No. 2 mirror. Clean the both surfaces of the table glass, and the SPF glass. f. LED PWB, LED driver PWB Remove the table glass. Shift the lamp unit to the notch section of the scanner base plate.
  • Page 288 Remove the lamp guide. Disconnect the connector from the LED driver PWB. Remove the scanner lamp, and the LED PWB. Disconnect the connector from the LED PWB. Remove the harness holder, and remove the flat cable from the LED driver PWB. Remove the LED driver PWB. MX-M565N SCANNER SECTION D –...

  • Page 289: Manual Paper Feed Section

    Service Manual MX-M503N [E] PAPER FEED SECTION 1. Electrical and mechanical relation diagram A. Manual paper feed section CPFM MPUC MPGS MPED MPLD MPWD Signal name Name Function/Operation CPFM Paper feed motor Drives the paper feed section. MPED Manual feed paper empty detection Detects the manual feed paper empty.
  • Page 290 B. Tray paper feed section CLUD1 CPFM CPED1 CPFC1 CPUC1 CPUC2 DSW_C CPFD1 CSS11 CSS13 CSS12 CLUM CSS14 CSPD MX-M565N PAPER FEED SECTION E – 2...
  • Page 291 Signal name Name Function/Operation CLUD1 Tray 1 upper limit detection (Lift HP detection) Detects the tray 1 upper limit. CLUM Paper tray lift-up motor (Paper feed tray 1) Drives the lift plate of the paper feed tray. CPED Tray 1 paper empty detection Detects the tray 1 paper empty.
  • Page 292 2. Operational descriptions A. Bypass B. Tray paper feed The paper tray moves up and paper feed roller press the paper sur- (1) Paper feed front operation face, separating the paper on the top of the paper bundle and * Set paper and insert the paper feed tray, and the pickup roller sending it to the paper feed roller section.
  • Page 293 Remove the cover. 3. Disassembly and assembly A. Manual paper feed unit Name Manual paper feed tray Manual paper feed unit Remove the cover. (1) Manual paper feed tray Open the right door, and remove the cover. Remove the shaft. Remove the cover.
  • Page 294 Slide the tray and remove the arm. a. Paper feed roller, Separation roller, Torque limiter Remove the cover. Slide the stopper and the collar, and remove the paper feed roller. Remove the cover, and remove the manual paper feed tray. Remove the separation roller, and the torque limiter.
  • Page 295 c. Transport roller 10 B. Tray paper feed section Remove the paper guide, and clean the transport roller 10. Name Paper feed tray Tray paper feed unit (1) Paper feed tray Pull out the paper feed tray, and lift and remove it. (2) Tray paper feed unit Remove the paper feed tray.
  • Page 296 Remove the paper guide. a. Paper pickup roller, Paper feed roller, Separation roller Remove the paper pickup roller, and the paper feed roller. Remove the separation roller. Remove the tray paper feed unit. b. Transport roller 4 Clean the transport roller 4. Name Paper pickup roller Paper feed roller...
  • Page 297 Remove the separation roller. Remove the E-ring, and the shaft, and remove the torque limiter. Clean the transport roller 2. d. Torque limiter Remove the E-ring and the bearing, and remove the paper feed lower PG unit. Remove the spring, and remove the reinforcement plate. Remove the spring, and the separation pressure release plate.
  • Page 298 MX-M503N [F] PAPER TRANSPORT SECTION Service Manual Electrical and mechanical relation diagram PPD2 PPD1 Signal name Name Function/Operation Transport motor Drives transport between the resist roller and the paper feed section, transport between the resist roller and the right door section. PPD1 Resist pre-detection Detects the paper in front of resist roller.
  • Page 299 Operational descriptions Disassembly and assembly A. Resist roller unit Transport paper from each paper feed section to the resist roller with two or more transport rollers. The paper transport clutch con- Remove the waste toner box. trols ON/OFF of each transport roller. The resist roller controls the Remove the paper dust cleaner unit.
  • Page 300 MX-M503N [G] LSU SECTION Service Manual 1. Electrical and mechanical relation diagram LSUCFM Signal name Name Function/Operation LSUCFM LSU cooling fan motor Cools the section LSU. Polygon motor Reflects the laser beams at constant-speed rotating. Name Function/Operation LD PWB Controls flashing of laser beams and the output values. Cylindrical lens Converges laser beams to focus.
  • Page 301 C. Outline of LSU specifications Process speed 46/56 CPM model: 225mm/sec 36 CPM model: 175mm/sec Resolution 1200dpi Laser beam Twin bean Laser power Max. 0.12mW Beam diameter Main scan = 50 to 80µm, Sub scan = 60 to 90µm Effective scan width 310mm LD wavelength 780 to 800nm...
  • Page 302 MX-M503N [H] PHOTO-CONDUCTOR SECTION Service Manual 1. Electrical and mechanical relation diagram OZFM PSPS TNBOX Signal name Name Function/Operation Drum motor Drives the OPC drum and the developing unit. Main charger Charges the OPC drum surface. OZFM Ozone fan Discharges ozone generated in the machine. PSPS Separation solenoid Separates paper from the OPC drum.
  • Page 303 2. Operational descriptions After transfer operation, remaining toner is removed by the cleaning blade. The OPC drum surface is negatively charged by the main charger. Toner removed from the OPC drum surface is transported to The laser beam images are radiated to the OPC drum surface by the waste toner section by the waste toner transport screw.

  • Page 304: Photo-Conductor Unit

    3. Disassembly and assembly Remove the blue screw. Pull the photo-conductor unit, and hold the handle to remove the unit. A. Photo-conductor unit Open the front cover. Tilt the waste toner box forward to remove it. Remove the toner cartridge. Remove the developing unit.

  • Page 305: Toner Supply Section

    MX-M503N TONER SUPPLY SECTION Service Manual 1. Electrical and mechanical relation diagram CRUM TDSC Signal name Name Function/Operation CRUM Crum PWB Stores various information of the toner cartridge. Drum motor Drives the OPC drum and the developing unit. TDSC Toner supply clutch Controls ON/OFF of toner supply.

  • Page 306: Toner Cartridge

    2. Operational descriptions 3. Disassembly and assembly A. Toner cartridge The toner transport screw in the toner cartridge is driven by the drum motor to supply toner to the developing unit. Open the front cover. The toner transport screw in the toner cartridge is turned ON/OFF Pull and remove the toner cartridge slowly and horizontally.
  • Page 307 MX-M503N [J] DEVELOPING SECTION Service Manual 1. Electrical and mechanical relation diagram TH_DV/ HUD_DV Signal name Name Function/Operation Drum motor Drives the OPC drum and the developing unit. Toner density sensor Detects the toner density in the developing unit. TH_DV/HUD_DV Temperature/humidity sensor Detects the temperature and humidity of the process section for process control.

  • Page 308: Developing Unit

    2. Operational descriptions 3. Disassembly and assembly A. Developing unit This converts the electrostatic latent images on the OPC drum gen- erated by the laser (writing) unit into visible images with toner. NOTE: Be careful not to attach fingerprints or oily dirt on the DV roller surface.
  • Page 309 MX-M503N [K] TRANSFER SECTION Service Manual 1. Electrical and mechanical relation diagram Signal name Name Function/Operation Drum motor Drives the OPC drum, the developing unit, and the transfer unit. Image density sensor Detects the toner patch density on the OPC drum in process control. Name Function/Operation Transfer roller...

  • Page 310: Transfer Operation

    2. Operational descriptions C. Toner patch density detection in the process control A. Transfer operation In the process control, the toner patch density on the OPC drum is A positive high voltage is applied to the transfer roller to transfer the detected with the image density sensor.
  • Page 311 Service Manual MX-M503N [L] FUSING SECTION 1. Electrical and mechanical relation diagram A. 46/56 cpm machine WEB-END WEBM TS_UM TS_US TH_MY TH_US HL_UM/HL_US/HL_UW Signal name Name [Type] Function/Operation Fusing motor Drives the fusing section. HL_UM Heater lamp main Turns ON/OFF the heater lamp main. HL_US Heater lamp sub Turns ON/OFF the heater lamp sub.
  • Page 312 B. 36cpm machine WEB-END WEBM TS_UM TS_US TH_MY TH_US HL_UM/HL_US/HL_UW Signal name Name [Type] Function/Operation Fusing motor Drives the fusing section. HL_UM Heater lamp main Turns ON/OFF the heater lamp main. HL_US Heater lamp sub Turns ON/OFF the heater lamp sub. HL_UW Heater lamp warm-up Turns ON/OFF the warm-up operation of the heater lamp.
  • Page 313 2. Operational descriptions The fusing heat roller (heating) is provided with three heater lamps, which heat the fusing roller to fuse toner onto paper. A. Fusing unit drive The fusing rollers (pressing) are made of silicon rubber because of the following reasons and purpose. For driving the fusing unit, the drive power is transmitted from the drive motor (FUM) through the connection gear to the upper heat Paper is separated upward.

  • Page 314: Fusing Unit

    3. Disassembly and assembly F. Web end detection The judgment of web end is made by the fusing web print counter A. Fusing unit or the web life end detection, whichever is earlier. The web life end detection is made when the WEB-END sensor ter- minal is conducted by making contact with the roller shaft on the web supply side.
  • Page 315 (1) Thermostat (main/sub) Remove the screw, and remove the cover. Remove the fusing unit. Remove the screw, and remove the cover. Remove the screw, and remove the terminal. Remove the screw and the washer, and remove the thermostat. NOTE: When fixing the thermostat and the harness, tighten the screws at the following torque: 1.0 - 1.2 N m 10 - 12 kgf cm...

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