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F YOU HAVE PROBLEMS WITH A
I
I
F YOU HAVE PROBLEMS WITH A
Power Problems
CAUTION:
Product Information Guide.
A
DJUST THE
information on power conservation modes, see the Tell Me How help file, or search for the keyword
standby or hibernate in the Windows XP Help and Support Center. To access help files, see page 25.
I
F THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING
on page 43.
I
F THE POWER LIGHT IS BLINKING GREEN
or move the mouse to resume normal operation.
I
F THE POWER LIGHT IS OFF
• Reseat the power cable into both the power connector on the back of the computer and the
electrical outlet.
• If the computer is plugged into a power strip, ensure that the power strip is plugged into an
electrical outlet and that the power strip is turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Bypass power protection devices, power strips, and power extension cables to verify that the
computer turns on.
• Ensure that the main power cable is securely connected to the system board (see page 61).
• Ensure that the front panel cable is securely connected to the system board (see page 61).
• If the problem persists, contact Dell (see page 83).
I
F THE POWER LIGHT IS STEADY AMBER
power problem might exist.
• Ensure that the microprocessor power cable is securely connected to the system board
(see page 61).
• Remove and then reinstall the memory modules (see page 68).
• Remove and then reinstall any cards (see page 62).
• If the problem persists, contact Dell (see page 83).
36
Solving Problems
ELL
PROVIDED
D
-
PC C
ARD NOT PROVIDED BY
Before you begin any of the procedures in this section, follow the safety instructions in the
— Your computer may be in standby or hibernate mode. For
P
OWER
P
ROPERTIES
— The computer is in standby mode. Press a key on the keyboard
— The computer is either turned off or is not receiving power.
— The computer is receiving electrical power, but an internal
ARD
— Contact Dell (see page 83).
PC C
— Contact the PC card manufacturer.
D
ELL
— See "Diagnostic Lights"
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