Troubleshooting - Belkin F5D8232-4 User Manual

Troubleshooting

Assistant CD does not automatically start.
If the CD-ROM does not start the Assistant software automatically, it could
be that the computer is running other applications that are interfering with
the CD drive.
1. If the Assistant software's Welcome screen does not appear within 15-
20 seconds, open up your CD-ROM drive by double-clicking on the "My
Computer" icon that is located on your desktop.
2. Next, double-click on the CD-ROM drive that the Assistant software CD
has been placed in to start the installation.
3. The Assistant software should start within a few seconds. If, instead, a
window appears showing the files on the CD, double-click on the icon
labeled "setup.exe".
4. If the Assistant software still does not start, reference the section titled
"Manually Configuring Network Settings" (page 83) in this User Manual
for an alternative setup method).
Assistant software cannot find my N1 Vision.
If the Assistant software is not able to find the N1 Vision during the
installation process, please check the following items:
1. If the Assistant software is not able to find the N1 Vision during the
installation process, there may be third-party firewall software installed
on the computer attempting to access the Internet. Examples of third-
party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee
Personal Firewall, and Norton Personal Firewall. If you do have firewall
software installed on your computer, please make sure that you properly
configure it. You can determine if the firewall software is preventing
Internet access by temporarily turning it off. If, while the firewall is
disabled, Internet access works properly, you will need to change the
firewall settings to function properly when it is turned on. Please refer to
the instructions provided by the publisher of your firewall software for
instructions on configuring the firewall to allow Internet access.
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