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Status description of main unit indicator
Indicator status | Performance description |
Solid white | Power-on finished/Working/Charging finished/Standby |
Flashing white | Recharge/Connecting to network/Firmware upgrading |
Breathing light in white | Powering on/Charging (100% > battery power ≥ 20%) |
Solid yellow | Not connected to network |
Flashing yellow | Resetting Wi-Fi/AbnormaI state |
Breathing light in yellow | Charging (battery power > 20%) |
Light off | Power off/SIeeping/Do-Not-Disturb mode |
Please perform the following cleaning steps when the power is off!
Malfunction prompt | Solution |
Please ensure that the laser distance sensor is unobstructed before starting | Please check whether the laser distance sensor is blocked or obstructed by foreign objects. Remove obstacles or foreign objects. |
Please do not use the main unit outdoors under direct sunlight or in strong light. Move the main unit indoors to use it. | |
If the above methods are ineffective, move the main unit to a new location to start. | |
If there is still an abnormal prompt, please contact our after-sales service centre. | |
Please place the main unit on a level surface before starting | If the wheels are suspended, please move the main unit to a new location before starting. |
Low battery power, please charge the device | The battery power is low, and the main unit cannot start normally. Please charge the main unit before use. |
Please ensure that the two-in-one water tank is installed properly | Please put the two-in-one water tank back and ensure that it is installed properly. |
Please wipe the cliff sensors and move the main unit to a new location before starting | If the main unit is suspended, please move the main unit to a new location before starting. |
The cliff sensors are too dirty and are blocked by dust or other debris. Please wipe the cliff sensors. | |
Please check the collision sensors for foreign objects and clear them | Please check if the collision sensors are stuck and clear any foreign objects around them. |
If there is no foreign object, please move the main unit to a new location before starting. | |
If there is still an abnormal prompt, please contact our after-sales service centre. | |
Please put the main unit back in the charging station | If the main unit fails to return to the charging seat to recharge, please put the main unit back in the charging station. |
Please clear obstacles around the main unit and try again | Please check if the main unit is stuck or trapped by any obstacles and clear the obstacles around it. |
Low battery power. Please wait for the charging to finish | The main unit has a low battery power and is charging in the charging station. Please wait for the charging to finish before restarting. |
Please ensure that the mop is installed properly | Please put the mop back and ensure that the mop holder is properly installed. |
The main unit has shut down dueto a low battery power | The main unit will automatically shut down when its voltage is lower than 12V. Please put the main unit back in the charging station for charging. |
The side brush malfunctions. Please check and clear the side brush | Please check if the side brush is tangled with any foreign objects and clear it. |
The wheels malfunction. Please check and clear the wheels | Please check if the wheels are stuck and clear any foreign objects. |
The rolling brush malfunctions. Please check and clear the rolling brush | Please check if the rolling brush is tangled with any foreign objects and clear it. |
A virtual wall or no-go area is detected. Please move the main unit away from this area | Please restart the main unit after moving it away from the virtual wall or no-go area. |
Tip: Some anomalies can be eliminated by resetting the system.
Malfunction type | Solution |
Fail to power on | The battery power is low. Please put the main unit back in the charging station for charging before use. |
Fail to charge | The charging station is not powered on. Please make sure the power supply is connected. The charging electrode plates are not in good contact. Please clean the charging pins of the charging station and the charging electrode plates of the main unit. The ambient temperature is too low (below 0°C) o r too high (above 35°C). |
Fail to return to the charging station to recharge | There are too many obstacles near the charging station. Please place the charging station in an open area. The distance between the main unit and the charging station is too far. Please place the main unit near the charging station and try again. |
Abnormal operation | Please turn off the robot and restart it. |
Abnormal noise during cleaning | The rolling brush, side brush, wheels, or omni wheel may be entangled with foreign objects. Please turn off the robot and clear it. |
Reduced cleaning capability or dust collection capability | The two-in-one water tank dust bin is full. Please clear the dust bin. The filter is blocked, and please clean it. The rolling brush is entangled with foreign objects, and please clean it. |
The mopping module does not release water, or the amount of water released is small | Please check if there is water in the water tank; please use the mobile app to adjust the water volume to the maximum level; please install the mop and mop holder properly according to the manual. |
Fail to connect to Wi-Fi | The Wi-Fi function is not activated. Please reset the Wi-Fi and try again. |
The Wi-Fi signal is weak. Please reset the main unit in an area with a strong Wi-Fi signal. | |
The Wi-Fi connection is abnormal. Reset the Wi-Fi, download the latest mobile app, and try to connect again. | |
Main unit in offline status | Please ensure that the main unit has been successfully connected to the network and always stays in the Wi-Fi signal-covered area. |
Fail to perform scheduled cleaning | Please make sure the main unit is not in the Do-Not-Disturb Mode because the scheduled cleaning cannot be executed in this mode. Please make sure the main unit is connected to the network. Otherwise, the scheduled cleaning will not start because the main unit cannot synchronise the time. |
Fail to perform resume cleaning | Please ensure that the main unit is not in the Do-Not-Disturb Mode, which does not allow resume cleaning. In addition, if you make the main unit return to recharge by the app, press the recharge button, or move it back to the charging station directly, the main unit will not resume cleaning. |
Do need to charge the main unit for 16 hours for the first 3 uses? | The lithium battery has no memory effect and can be charged as needed without waiting for an additional period before use. |
Product name | Robot vacuum and mop combo |
Rated voltage | 14.4 V ⎓ |
Battery capacity | 2600 mAh |
Net weight | Approx. 2.8 kg |
Dust bin capacity | Approx. 260 ml |
Water tank capacity | Approx. 290 ml |
Product model | Lidar Robot |
Rated power | 40 W |
Rated input | 20 V ⎓ 0.6 A |
Product dimension | 325 x 325 x 100 mm |
Noise (quiet level/standard level/strong level/max level) | ≤ 72 dB (A) |
Battery type | Lithium-ion rechargeable battery |
Please read the manual before use.
To avoid injury to yourself and others, and to avoid unnecessary property damage, read carefully before using the product and observe the following "Safety instructions". The safety instructions are divided into two sections, "Warning' and "Caution". The "Warning" and "Caution" sections contain important information for safe use of the product and must be followed.
Important safety instructions to prevent death or serious injury from incorrect operations.
Important safety instructions to prevent minor injury or device damage from incorrect operation.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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