Autotech Service; Automated Order-Status Service; Support Service - Dell XPS M2010 Owner's Manual

www.dell.com/la/ (Latin American countries)
www.dell.ca (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user
• Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
• Electronic Quote Service
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your
questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through
the support service. For the telephone number to call for your region, see "Contacting Dell" on page 150.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or
you can call the automated order-status service. A recording prompts you for the information needed to
locate and report on your order. For the telephone number to call for your region, see "Contacting Dell"
on page 150.

Support Service

Dell's support service is available 24 hours a day, 7 days a week, to answer your questions about Dell
hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.
146
Obtaining Assistance
, and use your e-mail address as your password.
anonymous