Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, Dell TravelLite, Dell Media

Experience, Dell MediaDirect, and XPS are trademarks of Dell Inc.; Intel and Core are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered

trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; EMC is a registered trademark of EMC

Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the

ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

February 2007 P/N RC676 Rev. A04

Troubleshooting

System Setup Program

Traveling With Your Computer

Reinstalling Software

Adding and Replacing Parts

Dell QuickSet

Specifications

Obtaining Assistance

Appendix

Glossary

Table of Contents

Summary of Contents for Dell XPS M2010

Page 1: Abbreviations And Acronyms
ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Page 2: About Your Computer
To adjust the volume of the integrated speaker, press the volume control buttons, mute button, or volume-control keyboard shortcuts. For more information, see Combinations. MediaDirect button — Controls access to Dell MediaDirect™. For more information, see Using Dell Media Experience and Dell MediaDirect. power button — Press the power button to turn on the computer or exit a power management mode. NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the...
Page 3 The blue lights located at the top right of the keyboard indicate the following: Turns on steadily or blinks to indicate keyboard battery charge status. Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.
Page 4: Left View
touch pad — Provides the functionality of a mouse. See Touch Pad for more information. touch pad buttons (2) — Provide the functionality of a mouse. See Touch Pad for more information. keyboard — The wireless keyboard includes a numeric keypad as well as the Windows logo key. For information on supported keyboard shortcuts, see Numeric Keypad.
Page 5: Right View
headphone connector wireless connection button display latch release (Bluetooth wireless technology) security cable slot — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. ...
Page 6: Back View
Memory Stick Duo ¡ Memory Stick Pro Duo ¡ compact flash card reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. The media memory card reader reads the following digital media memory cards: Compact Flash Type I ¡...
Page 7: Bottom View
audio/IR blaster adapter connector Connects the following devices: multi-channel analog audio I/O to connect 7.1 speakers or 5.1 speakers with line input, microphones, MP3 players, tape ¡ decks, etc. digital S/PDIF output (TOSLINK optical connection) to connect home theater receivers, minidisk players, or high-end digital ¡...
Page 8 memory module cover — Covers the compartment that contains the secondary memory module. See Memory. battery — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See Using a Battery. ...
Page 9: Cleaning Your Computer
The Dell™ Bluetooth® Module, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by these devices, however, is less than the electromagnetic energy emitted by other wireless devices such as mobile phones. The Dell Bluetooth Module wireless devices operates within the guidelines found in radio frequency safety standards and recommendations.
Page 10: Macrovision Product Notice
2. This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Page 11: Using A Battery
Back to Contents Page Using a Battery Dell™ XPS™ M2010 Owner's Manual Replacing the Battery Battery Performance Checking the Battery Charge Charging the Battery Conserving Battery Power Storing a Battery Power Management Modes Configuring Power Management Settings Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. ...
Page 12: Removing The Battery
5. Close the battery access door by pushing it down with your finger. Removing the Battery 1. Ensure that the computer is turned off. 2. Slide the battery latch release on the bottom of the computer in the direction of the #1 arrow. The battery access door will pop up. ...
Page 13: Battery Performance
For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times. One battery is supplied as standard equipment.
Page 14: Charging The Battery
You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
Page 15: Storing A Battery
Battery. Power Management Modes The power indicator LED indicates the power state of the computer. The Dell badge on the back of the display panel indicates the power state of the computer when the computer is used in closed-lid operation.
Page 16: Configuring Power Management Settings
Close the display. ¡ Press <Fn><F1>. ¡ NOTE: Some ExpressCards may not operate correctly after the computer exits hibernate mode. Remove and reinsert the card (see Removing a Card), or simply restart (reboot) your computer. To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad.
Page 17: Using Cards
Your computer has two slots for memory storage media that provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card, and one slot for an ExpressCard for WWAN support. Cards are available for purchase from Dell.
Page 18: Removing A Card
Installing a Media Memory Card or ExpressCard You can install a media memory card or ExpressCard in the computer while the computer is running. The computer automatically detects the card. Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.
Page 19: Using The Display
Back to Contents Page Using the Display Dell™ XPS™ M2010 Owner's Manual Opening the Display Panel Closing the Display Panel Adjusting the Display Panel Adjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Using the Camera...
Page 20: Adjusting Brightness
NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.
Page 21: Dual Independent Display Mode
Dual Independent Display Mode You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space.
Page 22: Accessing Help
Accessing Help To access the camera Help file: 1. Click Start® All Programs® Logitech® Logitech QuickCam. 2. Then click QuickCapture® Help. You can also access Help from the Logitech Video icon in the system tray. Click the icon and select Help from the menu. ...
Page 23: Finding Information
NOTE: Drivers and documentation updates can be found at support.dell.com. Warranty information Dell Product Information Guide Terms and Conditions (U.S. only) Safety instructions Regulatory information...
Page 24 The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon in the taskbar.
Page 25 Information on Microsoft Windows XP Media Center Edition Dell Media Center User's Guide Standard remote control instructions Premium remote control instructions Dell Premium Remote Control User's Guide This guide is available on support.dell.com. Back to Contents Page ...
Page 26 Back to Contents Page Glossary Dell™ XPS™ M2010 Owner's Manual Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
Page 27 L2 cache — Secondary cache that can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over.
Page 28 ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
Page 29 MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings. media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer.
Page 30 memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module — A small circuit board containing memory chips, which connects to the system board. MHz —...
Page 31 — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer. Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
Page 32 system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user- selectable options in the BIOS, such as date and time. Unless you understand what effect the settings have on the computer, do not change the settings for this program.
Page 33 WWAN — wireless wide area network — A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800. X XGA —...
Page 34: Obtaining Assistance
Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
Page 35: Autotech Service
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see Contacting Dell.
Page 36: Before You Call
In certain countries, support specific to Dell XPS computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
Page 37 E-mail for Desktops and Portables la-techsupport@dell.com Argentina (Buenos Aires) E-mail for Servers and EMC® Storage Products la_enterprise@dell.com International Access Code: 00 Customer Service toll-free: 0-800-444-0730 Country Code: 54 Technical Support – Dell PowerApp™, Dell PowerEdge™, Dell toll-free: 0-800-222-0154 PowerConnect™, and Dell PowerVault™ City Code: 11 Technical Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355 www.dell.com.aw ...
Page 38 Customer Service E-mail customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support – XPS computers only toll-free: 800 858 0540 Technical Support – Dell™ Dimension™ and Dell Inspiron™ toll-free: 800 858 2969 Technical Support – Dell OptiPlex™, Dell Latitude™, and Dell toll-free: 800 858 0950 Precision™ Technical Support – Servers and Storage toll-free: 800 858 0960 Technical Support – Projectors, PDAs, Switches, Routers, etc.
Page 39 Online Support Costa Rica la-techsupport@dell.com Technical Support, Customer Service, Sales 0800-012-0231 support.euro.dell.com Online Support czech_dell@dell.com Czech Republic (Prague) Technical Support 22537 2727 International Access Code: 00 Customer Service 22537 2707 22537 2714 Country Code: 420 Technical Fax 22537 2728 Switchboard 22537 2711 Online Support support.euro.dell.com ...
Page 40 Technical Support – XPS computers only 00852-3416 6923 Technical Support – Dimension and Inspiron 00852-2969 3188 Hong Kong Technical Support – OptiPlex, Latitude, and Dell Precision 00852-2969 3191 Technical Support – Servers and Storage 00852-2969 3196 International Access Code: Technical Support – Projectors, PDAs, Switches, Routers, etc.
Page 41 Technical Support outside of Japan – Dimension and Inspiron 81-44-520-1435 Technical Support – Dell Precision, OptiPlex, and Latitude toll-free: 0120-198-433 Technical Support outside of Japan – Dell Precision, OptiPlex, 81-44-556-3894 and Latitude Technical Support – Dell PowerApp, Dell PowerEdge, Dell...
Page 42 +32 (0)2 481 91 19 26 25 77 82 Online Support support.ap.dell.com Technical Support – XPS computers only toll-free: 1 800 885 784 Technical Support – Dell Precision, OptiPlex, and Latitude toll-free: 1 800 880 193 Malaysia (Penang) Technical Support – Dimension, Inspiron, and Electronics and toll-free: 1 800 881 306 International Access Code: 00 Accessories Technical Support –...
Page 43 City Code: 20 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 support.ap.dell.com New Zealand Online Support support.ap.dell.com/contactus International Access Code: 00 Technical Support for XPS computers only toll-free: 0800 335 540 Country Code: 64 Technical Support, Customer Service, Sales 0800 441 567...
Page 44 Technical Support – XPS computers only toll-free: 1800 394 7464 Technical Support – Dimension, Inspiron, and Electronics and toll-free: 1 800 394 7430 International Access Code: Accessories Technical Support – OptiPlex, Latitude, and Dell Precision toll-free: 1 800 394 7488 Country Code: 65 Technical Support – PowerApp, PowerEdge, PowerConnect, and toll-free: 1 800 394 7478 PowerVault Customer Service toll-free: 1 800 394 7430 (option 6)
Page 45 Home and Small Business Fax 0870 907 4006 www.dell.com/uy Online Support Uruguay la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 000-413-598-2521 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) toll-free: 1-800-727-8320 Technical Support support.dell.com toll-free: 1-800-232-8544 Home and Home Office toll-free: 1-800-624-9896 Portable and Desktop AutoTech toll-free: 1-800-247-9362...
Page 46 K-12 Education toll-free: 1-888-977-3355 Higher Education toll-free: 1-800-274-7799 Employee Purchase Program (EPP) toll-free: 1-800-695-8133 Financial Services www.dellfinancialservices.com Leases and Loans toll-free: 1-877-577-3355 Dell Preferred Accounts (DPA) toll-free: 1-800-283-2210 Sales 1-800-289-3355 or 1-800-879-3355 Dell Outlet Store toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 www.dell.com/vi Online Support U.S. Virgin Islands la-techsupport@dell.com...
Page 47: Using The Keyboard And Mouse
Back to Contents Page Using the Keyboard and Mouse Dell™ XPS™ M2010 Owner's Manual Pairing the Keyboard Pairing the Mouse Numeric Keypad Key Combinations Touch Pad Keyboard Battery Replacing the Keyboard Battery Your computer includes a detachable wireless keyboard and a wireless mouse with Bluetooth® wireless technology. A wireless connection has been established (paired) between the computer and keyboard.
Page 48: Pairing The Mouse
4. Test the pairing by touching the touchpad to move the cursor to ensure that pairing was successful. If pairing was unsuccessful, repeat these steps as necessary to pair your keyboard with your computer. Pairing the Mouse The Dell™ XPS™ M2010 Mouse Connection Wizard launches the first time you turn on your computer. Follow the instructions on the wizard to pair your mouse with your computer. ...
Page 49: Numeric Keypad
To disable the keypad, press <Num Lk> again. Key Combinations System Functions <Ctrl><Shift><Esc> Opens the Task Manager window. Battery <Fn><F3> Displays the Dell QuickSet Battery Meter (see Dell QuickSet Battery Meter).
Page 50: Touch Pad
<Fn><Esc> Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. <Fn><F1> Puts the system into hibernate mode. Dell QuickSet is required. See Dell QuickSet.
Page 51 Dell QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter window. The Battery Status tab displays the charge status for the battery in your keyboard, as well as the primary computer battery.
Page 52 keyboard captive screw keyboard battery To replace the keyboard battery, follow the removal instructions in reverse. Back to Contents Page ...
Page 53: Using Multimedia
Playing Media Adjusting the Volume Adjusting the Picture Copying CD, DVD, and BD Media Using Dell Media Experience and Dell MediaDirect Using Your Computer With a TV or Audio Device Playing Media NOTICE: Do not press down on the optical drive when you open or close it. Keep the tray closed when you are not using the drive. Do not block the drive from opening fully.
Page 54: Adjusting The Volume
Press to open or close the optical drive. If media is present in the closed drive, pressing this button will open the drive and eject the media. Press once to go back to the start of the current playing track/chapter. Press multiple times to skip back to previous track/chapters. Press and hold to rewind within the current track/chapter.
Page 55: Adjusting The Picture
CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>. The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see Using Blank CD, DVD, and Media.
Page 56: Helpful Tips
If the computer is turned on or in standby mode If you press the Dell MediaDirect button while the computer is turned on or in standby mode, either Windows XP Media Center Manager or Dell Media Experience™ launches, depending on your system setup. If both applications are present, Windows XP Media Center Manager launches. NOTE: If both Microsoft Windows XP Media Center Edition and Dell Media Experience are installed on your computer, you must launch Dell Media Experience. Click Start® All Programs or click the Media Experience icon on the desktop.
Page 57: Dell Mediadirect And Dell Media Experience Help
If the computer is turned off or in hibernate mode When your computer is turned off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application. NOTE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive.
Page 58 VCR DVR Connecting a Component Video Adapter s-video TV-out connector component video adapter Use the component video adapter to connect: High definition TV High definition DVR or DVD player NOTE: If your TV has a DVI-I connector, use the DVI-I connector instead of the component adapter. ...
Page 59: Enabling S/Pdif Digital Audio In The Windows Audio Driver
NOTE: Some video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell. Enabling S/PDIF Digital Audio in Cyberlink PowerDVD NOTE: The Cyberlink S/PDIF setting is available only if Cyberlink PowerDVD is installed on your computer.
Page 60: Enabling The Display Settings For A Tv
NOTE: The CL headphone feature is available only if Cyberlink PowerDVD is installed on your computer. 1. Click Start ® All Programs® PowerDVD DX. 2. Click Settings. 3. Click Audio Settings. 4. Click Speaker Environment, and then click Headphones. ...
Page 61: Physically Connecting To A Network Or Broadband Modem
Back to Contents Page Using Networks (LAN or Wireless) Dell™ XPS™ M2010 Owner's Manual Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) Connecting to a WLAN Mobile Broadband or Wireless Wide Area Network (WWAN) Windows Firewall Physically Connecting to a Network or Broadband Modem...
Page 62: What You Need To Establish A Wlan Connection
What You Need to Establish a WLAN Connection Before you can set up a WLAN, you need: High-speed (broadband) Internet access (such as cable or DSL) A broadband modem that is connected and working A wireless router or access point A wireless network card for each computer that you want to connect to your WLAN A network cable with the network (RJ-45) connector ...
Page 63: Connecting To A Wlan
To access the Help and Support Center: 1. Click the Start button and click Help and Support. 2. Under Pick a Help topic, click Dell User and System Guides.s 3. Under Device Guides, select the documentation for your wireless network card.
Page 64: Mobile Broadband Or Wireless Wide Area Network (Wwan)
Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection. NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to one minute to connect to the network.
Page 65: Connecting To A Mobile Broadband Network
Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
Page 66: Adding And Replacing Parts
Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Page 67 Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Page 68 The computer has two memory slots, DIMM A and DIMM B, located under the memory module cover. If you replace or upgrade the memory in your computer, both memory modules must be the same size. To install a memory module in DIMM A or DIMM B: ...
Page 69: Mini Card
7. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.
Page 70: Coin-Cell Battery
c. Lift the card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5. Install the card: NOTICE: To avoid damaging the card, ensure that the antenna cable is not under the card when you click the card into place. a.
Page 71 Back to Contents Page ...
Page 72: Dell Quickset
Display System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Page 73 ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Page 74: Securing Your Computer
Computer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell computer, or you can contact your Dell sales representative for information about this security feature.
Page 75 If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen.
Page 76: Setting Up Your Computer
Back to Contents Page Setting Up Your Computer Dell™ XPS™ M2010 Owner's Manual Connecting to the Internet Transferring Information to a New Computer Setting Up a Printer Power Protection Devices Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: Dial-up connections that provide Internet access through a telephone line.
Page 77: Transferring Information To A New Computer
Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer data, such as: E-mail messages Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network connection, or you can store it on removable media, such as a writable CD, for transfer to the...
Page 78 3. Click Finished and restart the new computer. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell™ Computer Using the Microsoft Windows XP Operating System CD?).
Page 79: Setting Up A Printer
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: Obtain and install updated drivers. Connect the printer to the computer. Load paper and install the toner or ink cartridge.
Page 80: Line Conditioners
storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.
Page 81: System Setup Program
1. Turn on (or restart) your computer. 2. When the DELL™ logo appears, press <F2> immediately. NOTE: The keyboard must be awake to recognize the keystroke. Ensure the keyboard is awake by touching the touchpad. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
Page 82: About Your Raid Configuration
Boot sequence changes take effect as soon as you save the changes and exit system setup. Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) ...
Page 83: Raid Level 1 Configuration
Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. For example, if you have two 100-GB drives installed, you have 200 GB on which to store data. NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on the other drive is also inaccessible. Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration.
Page 84: Configuring For Raid Using The Intel Raid Option Rom Utility
6. Press <Esc>. NOTE: For more information about RAID options, see System Setup Screens. 7. Press the left- and right-arrow keys to highlight Save/Exit, and press <Enter> to exit system setup and resume the boot process. Configuring for RAID Using the Intel RAID Option ROM Utility NOTE: Although any size drives may be used to create a RAID configuration using the Intel RAID Option ROM utility, ideally the drives should be of equal size.
Page 85: Configuring For Raid Using The Intel Matrix Storage Manager
4. Press <y> to confirm the deletion of the RAID volume. 5. Press <Esc> to exit the Intel RAID Option ROM utility. Configuring for RAID Using the Intel Matrix Storage Manager If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data, you need to use the migrating option (see Migrating to a RAID Level 0 or a RAID Level 1 Configuration).
Page 86: Rebuilding A Degraded Raid Level 1 Configuration
Rebuilding a Degraded RAID Level 1 Configuration If your computer has reported a degraded RAID level 1 volume, contact Dell about replacing your hard drive. See Contacting Dell. You can manually rebuild the computer's redundancy mirror to a new hard drive by performing the following steps: ...
Page 87: Reinstalling Software
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Page 88 4. When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5. At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities program. If those drivers are not displayed, exit the Drivers and Utilities program.
Page 89: Resolving Software And Hardware Incompatibilities
Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.
Page 90: Restoring The Computer To An Earlier Operating State
Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 120) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
Page 91: Reinstalling Windows Xp
The Operating System installation media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
Page 92: Specifications
Back to Contents Page Specifications Dell™ XPS™ M2010 Owner's Manual Processor Processor type Intel® Core™ Duo processor L1 cache 64 KB (internal) L2 cache 2 MB (on die) External bus frequency 533 or 667 MHz System Information System chipset Mobile Intel 945 Data bus width...
Page 93 Audio Audio type High Definition Audio (Soft Audio) Audio controller SigmaTel STAC9220 Stereo conversion 24-bit (stereo digital-to-analog), 24-bit (stereo analog-to-digital) Interfaces: Internal High Definition Audio Bus (HDA) External microphone miniconnector, stereo headphones/speakers miniconnector Speaker Eight 4-ohm speakers (16 ohm total) in the display One 12-ohm subwoofer speaker in the base Internal speaker amplifier 5-W/channel into 16 ohm in the display...
Page 94 Dual 6-cell lithium-ion battery pack 2.6 Ahr cells Dimensions: Depth 296.3 mm (11.67 inches) Height 31.7 mm (1.25 inch) Width 65.4 mm (2.57 inches) Weight 0.730 kg (1.61 lb) typical Voltage 14.8 VDC Operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions Battery Performance...
Page 95 RSMMC CF Type I/II Microdrive Camera Type Logitech 1.3 MP Camera Module Sensor type 1.3 megapixel CMOS with RightLight low light enhancement technology Video capture resolution Up to 640x480 pixels (VGA) Still image capture resolution True 1280x960 pixels (1.3 megapixels); up to 4 megapixels software-enhanced Frame rate Up to 30 frames per second...
Page 96: Traveling With Your Computer
Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag, which is located in the battery compartment of your computer (see Removing the Battery), if you need to report a loss or theft to law enforcement officials and to Dell. See If Your Computer is Lost or Stolen.
Page 97 CAUTION: Use On Aircraft: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. Ensure that you have a charged battery available in case you are asked to turn on the computer. Some airlines forbid the use of electronic devices during flight.
Page 98: Troubleshooting
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
Page 99: Starting The Dell Diagnostics From The Drivers And Utilities Media
Contacting Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Page 100: Accessing The Dell Support Utility
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Page 101: Dvd Drive Problems
Check the cable connections Check for hardware incompatibilities — Resolving Software and Hardware Incompatibilities. Run the Dell Diagnostics — Dell Diagnostics. DVD drive problems NOTE: High-speed DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media.
Page 102: E-Mail, Modem, And Internet Problems
Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk — ...
Page 103: Error Messages
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
Page 104 Dell Diagnostics. Keyboard controller failure — Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics. See Dell Diagnostics. Keyboard data line failure —...
Page 105 Contacting Dell. No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. See Dell Diagnostics. Not enough memory or resources. Exit some programs and try again —...
Page 106: Ieee 1394 Device Problems
Dell Diagnostics. Unexpected interrupt in protected mode — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. See Dell Diagnostics. ...
Page 107: Keyboard Problems
Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you perform the various checks. NOTE: Use the wireless keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the wireless keyboard remains fully functional. Keyboard problems ...
Page 108: A Program Stops Responding
Click the question mark icon at the bottom of the Dell MediaDirect screen to access Help. To play movies with Dell MediaDirect, you must have a DVD drive and the Dell DVD Player — If you purchased a DVD drive with your computer, this software should already be installed.
Page 109: Other Software Problems
Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played.
Page 110: Network Problems
No card detected – Restart the computer and launch the utility again. Radio Off – Ensure the Mobile Broadband card is enabled by viewing the status in the Dell Mobile Broadband Card Utility. If the card is disabled, enable the Mobile Broadband card by clicking the Turn Radio On button in the main screen of the Dell Mobile Broadband Card Utility.
Page 111: Power Problems
If the battery status light flashes blue and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See Contacting Dell.
Page 112: Ensuring Sufficient Power For Your Computer
Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. ...
Page 113: Scanner Problems
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.
Page 114: No Sound From Headphones
Reinstall the audio driver — Reinstalling Drivers and Utilities. Run the Dell Diagnostics — Dell Diagnostics. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
Page 115: Video And Display Problems
Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics. See Dell Diagnostics.
Page 116: If Only Part Of The Display Is Readable
Run the Video diagnostics tests — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics. Then contact Dell. See Contacting Dell.

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