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NEC CSD Technical Support Services
NEC CSD also offers direct technical support through its Technical
Support Center. (NEC CSD technical support is for U.S. and Canadian
customers only; international customers should check with their sales
provider.)
Direct assistance is available 24 hours a day, 7 days a week. Call the NEC
CSD Technical Support Center, toll free, at 1-888-235-0649 (U.S. and
Canada only) for the following support.
System hardware — toll-free phone support is limited to the length of
!
the standard warranty.
For hardware support after the standard warranty, get system hardware
support for a fee.
Preinstalled software — toll-free phone support for 90 days from the
!
time of your first call to the NEC CSD Technical Support Center.
After the initial 90 days, get preinstalled software support for a fee.
Please have available your system's name, model number, serial number,
and as much information as possible about your system's problem before
calling.
For outside the U.S. and Canada, please contact your local NEC CSD
sales provider.
7-6 Getting Services and Support
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