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Problem
Touch screen does not
respond
AC Adapter doesn't work
Cradle doesn't work
Help Resources
If the problem you are experiencing cannot be solved, you might want to try the following help
resources.
Item
Windows Pocket PC
ActiveSync
Pocket Word, Excel,
Reader, Outlook (Inbox,
Calendar, Contacts, Tasks,
Notes), Windows Media
Player, Internet Explorer
MobilePro Technical
Support
Problem Solving
What to Do
1. Calibrate the touch screen.
1. Check that all connections are secure.
2. Check that the AC outlet is working.
1. Check that all connections and cables are secure and
correct for the task being performed.
2. Check that the MobilePro is securely seated in the cradle.
Help Resources
Resource
Windows Pocket PC Help
Help file included with Windows Pocket PC. Tap Start on the
Today screen, tap Help on the Programs screen, and tap an
item on the Help Contents screen.
Windows Pocket PC web site
http://www.microsoft.com/mobile/pocketpc/
howdoi/default.asp
ActiveSync Help on your computer
After installing ActiveSync on your computer, click on
Start/Programs/ActiveSync to open the ActiveSync window.
Select Help from the menu bar and click on Microsoft
ActiveSync Help.
ActiveSync Help on your MobilePro
Tap
at the Today screen and tap Help on the Navigation
Bar. At the Help Contents screen, tap Connections. At the
Connections Help screen, tap a help topic.
ActiveSync Help on the Web
http://www.microsoft.com/mobile/pocketpc/
howdoi/default.asp
Microsoft Pocket PC Features
http://www.microsoft.com/mobile/pocketpc/
bguide/features/mobile_software.asp
NEC Computers Inc. MobilePro Support
http://support.neccomp.com
If You Have Problems 7-3
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