TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. If a spare unit is available, substitute
a spare unit for the suspected defective unit.
Assistance in troubleshooting is available from the
factory. Call (877) 427-2166 and ask for Valcom
Engineered Solutions Technical Support or visit
our website at www.ValcomES.com.
Valcom equipment is not field repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Note: The ground lug (indicated by the arrow) on the rear of
the VE1225S should be connected to a solid Earth ground
Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person and the nature of
the problem. Send the unit to:
WARRANTY
Warranty information may be found on our website
at www.valcom.com/warranty
Figure 3. Rear View
4
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
947111
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