A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System; A Solid Blue Screen Appears; Memory Problems - Dell PP31L Quick Reference Manual

A program is designed for an earlier Microsoft
operating system
U N T H E R O G R A M
R P
mode in Windows that lets you run programs written for earlier versions of
Windows. For more information, search for the keyword program compatibility
wizard in Windows Help and Support.

A solid blue screen appears

U R N T H E C O M P U T E R O F F
T
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Memory Problems

Fill out the "Diagnostics Checklist" on page 57 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
I
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements.
If necessary, install additional memory.
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.
• Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA)
Diagnostics and Dell 32 Bit Diagnostics" on page 35).
F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
I
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines.
• Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA)
Diagnostics and Dell 32 Bit Diagnostics" on page 35).
O M P A T I B I L I T Y
C W
If you are unable to get a response by pressing a
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®
Windows
Program compatibility is a
I Z A R D
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Troubleshooting
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