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Dell PP31L Quick Reference Manual

Dell studio 1735 quick reference guide.
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Dell™ Studio 1735

Quick Reference Guide

Model PP31L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m



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  • Page 1: Quick Reference Guide

    Dell™ Studio 1735 Quick Reference Guide Model PP31L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Removing and Replacing the Base Cover Specifications Troubleshooting Dell Technical Update Service Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics Dell Support Center Drive Problems Hard drive problems Error Messages ....

  • Page 4

    Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Contents ......

  • Page 5

    A Appendix ......FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Index ....... .

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  • Page 7: Finding Information

    You can find this in your computer’s battery bay. Drivers and Utilities Media Setup Diagram Service Manual Available at Dell Support Website - Contents • Use the Service Tag to identify your computer when you use or contact support.

  • Page 8

    Document/Media/Label Dell Technology Guide Available in Windows Help and Support (Start → Help and Support) and at Dell Support Website - Dell Support Center Dell QuickSet Help Finding Information Contents • About your operating system • Using and maintaining peripherals •...

  • Page 9: About Your Computer

    About Your Computer Front and Right View About Your Computer...

  • Page 10

    D I S P L A Y — For more information about your display, see Dell Technology Guide. M E D I A C O N T R O L B U T T O N S...

  • Page 11

    N U M L O C K L I G H T — Turns on when the numeric keypad (Num Lock) function is enabled. D E V I C E S T A T U S L I G H T S The lights located above the keyboard indicate the following: WiFi status light –...

  • Page 12

    B A T T E R Y S T A T U S L I G H T If the computer is connected to an electrical outlet, the – Solid white: The battery is charging. – Off: The battery is adequately charged. If the computer is running on a battery, the –...

  • Page 13

    Connects USB devices, such as a mouse, keyboard, or printer. O P T I C A L D R I V E — For more information about the optical drive, see Dell Technology Guide. NOTE: The optical drive supports standard circular 12 cm discs. Irregularly shaped discs or discs are not supported.

  • Page 14

    K E Y B O A R D — Backlit keyboard is an optional feature. If you have purchased the backlit keyboard, you can change the settings through Dell QuickSet. For more information about the keyboard, see Dell Technology Guide.

  • Page 15: Back And Left View

    Back and Left View battery Wi-Fi Catcher™ Network Locator Wireless On/Off switch HDMI connector network connector (RJ-45) IEEE 1394 connector ExpressCard slot 3 4 5 7 8 9 10 11 12 13 air vent security cable slot VGA connector USB connectors (2) USB connector 8-in-1 media card reader About Your Computer...

  • Page 16

    F F S W I T C H devices such as WLAN cards and internal cards with Bluetooth wireless technology. The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher Network Locator (see "DELL Wi-Fi Catcher™ Network Locator" on page 16) to scan for wireless networks in your vicinity.

  • Page 17

    Wi-Fi Catcher™ Network Locator off : Disables wireless devices on : Enables wireless devices C O N N E C T O R V G A Connects video devices, such as a monitor. C O N N E C T O R H D MI —...

  • Page 18

    N E T W O R K C O N N E C T O R (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. C O N N E C T O R IEEE 1394 transfer rates, such as some digital video cameras.

  • Page 19: Bottom View

    Bottom View battery battery charge/health gauge base cover B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. B A T T E R Y R E L E A S E L A T C H B A T T E R Y C H A R G E H E A L T H G A U G E B U T T O N on the battery charge and battery health.

  • Page 20: Removing And Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.

  • Page 21: Removing And Replacing The Base Cover

    battery SIM card slot indicator To replace the battery, slide the battery into the bay until it clicks into place. Removing and Replacing the Base Cover CAUTION: Before working inside your computer, follow the safety instructions in the safety information that shipped with your computer. CAUTION: Before performing this procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem...

  • Page 22

    base cover To remove the base cover: 1 Ensure that the computer is turned off. 2 Remove the battery (see "Removing and Replacing the Battery" on page 20). 3 Loosen the captive screws on the base cover and lift the cover off the computer as shown above.

  • Page 23

    For instructions on removal and replacement of parts, see the Service Manual at CAUTION: Do not touch the Processor Thermal-Cooling Assembly or any other part inside the base cover before referring to the instructions in the Service Manual. To replace the base cover: 1 Align the tabs on the base cover to the bottom of the computer.

  • Page 24

    About Your Computer...

  • Page 25: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start then select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency Front Side Bus (Intel) System Information System chipset Data bus width...

  • Page 26

    ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. NOTE: PCMCIA may not be available in some regions. ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory...

  • Page 27

    Ports and Connectors Audio IEEE 1394a Consumer IR Mini-Card HDMI connector Network adapter Video Communications Modem: Type Controller Interface Network adapter Wireless Video Discrete: Video type Video controller Video memory microphone-in connector, two stereo headphones/speakers connector 4-pin mini, non-powered connector sensor compatible with Philips RC6 (receive only) two Type IIIA Mini-Card slots, one half-size Mini-Card slot...

  • Page 28

    Video (continued) UMA: Video type Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (TrueLife) Dimensions: Height Width Diagonal Specifications integrated on system board Mobile Intel GMA X3100 up to 358 MB of shared memory Low Voltage Differential Signaling (LVDS)

  • Page 29

    ±55° (WLED WXGA+ TrueLife) ±60° (CCFL WUXGA TrueLife) +15°/–30° (WXGA+ TrueLife) ±45° (WLED WXGA+ TrueLife) +40°/–50° (CCFL WUXGA TrueLife) 0.2550 mm brightness can be controlled through keyboard shortcuts (see Dell Technology Guide for more information) Dual Layer DVD+/-RW Drive ® ® Roxio Creator Dell MediaDirect™...

  • Page 30

    Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Camera (optional) Pixel Video Resolution Diagonal Viewing Angle Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Specifications 101 (U.S. and Canada); 102(Europe); 105(Japan); 104 (Brazil) QWERTY/AZERTY/Kanji 240 cpi...

  • Page 31

    Storage Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell Technology Guide for more information on battery life. 300 discharge/charge cycles 0° to 35°C (32° to 95°F) –40° to 65°C (–40° to 149°F) CR-2032 100–240 VAC...

  • Page 32

    AC Adapter (continued) Connector types: DC connector AC connector Physical Height Width Depth Weight (with 6-cell battery): Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse...

  • Page 33

    Environmental (continued) Altitude (maximum): Operating Storage Airborne contaminant level –15.2 to 3048 m (–50 to 10,000 ft) –15.2 to 10,668 m (–50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 Specifications...

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  • Page 35: Troubleshooting

    (for more information on system setup, see Dell Technology Guide). Start the Dell 32 Bit Diagnostics from your hard drive or from your Drivers and Utilities media.

  • Page 36

    Starting PSA Diagnostics From Your Computer NOTE: If your computer does not display a screen image, contact Dell (see "Contacting Dell" on page 58). NOTE: Troubleshooting using Dell 32 Bit Diagnostics through the Utility Partition, referenced in this section, may or may not be available in your computer.

  • Page 37

    Write down the error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media and close the Main Menu window to exit Diagnostics.

  • Page 38

    Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select on your computer. Option Function Run the stand-alone memory test...

  • Page 39: Dell Support Center

    Allows you to customize the test by changing the test settings. Parameters Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at

  • Page 40: Drive Problems

    For more information on Dell Support Center, see the Dell Technology Guide. It is available in Windows Help and Support (Start → Help and Support) and at Dell Support Website. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 41: Error Messages

    F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

  • Page 42

    Shut down the computer, remove the hard drive, and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics"...

  • Page 43

    E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics"...

  • Page 44

    O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Pre- Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

  • Page 45

    H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). I M E D A Y C L O C K L O S T P O W E R corrupted.

  • Page 46: Lockups And Software Problems

    N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).

  • Page 47: A Program Is Designed For An Earlier Microsoft ® Windows ® Operating System

    • Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 48: Power Problems

    If the battery status light rapidly flashes Contact Dell (see "Contacting Dell" on page 58). H E C K T H E B A T T E R Y T E M P E R A T U R E 0°C (32°F), the computer will not start.

  • Page 49: Troubleshooting Software And Hardware Problems In The Windows Vista

    You may then restore your operating system or files if needed. Turn off nearby fans, fluorescent lights, — See Dell Technology Guide for power — If the computer power light turns on, but the —...

  • Page 50: Using Windows Vista System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point You can automatically and manually create a restore point from the Windows Vista Back Up and Restore Center.

  • Page 51

    Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs.

  • Page 52

    3 Click Undo my last restoration, and then click Next. Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first ordered it from Dell.

  • Page 53: Getting Help

    5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 58. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.

  • Page 54: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 56, and then see the contact information for your region or go to DellConnect...

  • Page 55: Autotech Service

    "Contacting Dell" on page 58. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 56: Returning Items For Warranty Repair Or Credit

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 57). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 57

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 58: Contacting Dell

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit

  • Page 59: A Appendix

    NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 60: Macrovision Product Notice

    Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Appendix Dell™ Studio 1735 PP31L Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way...

  • Page 61: Index

    16, 19 device status lights description, 11 diagnostics Dell, 35 display description, 10 Drivers and Utilities Media Dell Diagnostics, 35 drives problems, 40 error messages, 41 ExpressCard slot description, 18 Front and Right View, 9 Index...

  • Page 62

    40 hardware Dell Diagnostics, 35 Hardware Troubleshooter, 49 IEEE 1394 connector description, 18 media control buttons description, 10, 14 memory card reader, 18 messages error, 41 network connector description, 18 operating system reinstalling Windows Vista, 50-52 Index...

  • Page 63

    49 specifications, 25 System Restore, 49-51 touch pad buttons description, 14 troubleshooting Dell Diagnostics, 35 Hardware Troubleshooter, 49 restore computer to previous operating state, 49-51 Windows Vista Program Compatibility wizard, 47 reinstalling, 50-52 System Restore, 49-51...

  • Page 64


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