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Service Manual
Models
North America
EVO50 500002573
EVO60 500002574
EVO74 500002608
EVO100 500002563
Europe/UK
EVO1200
EVO1500
EVO1800
EVO2500
IMPORTANT SAFETY INFORMATION:
Read this manual first before attempting to install or use this electric fireplace. Always comply with
the warnings and safety instructions contained in this manual to prevent personal injury or property
damage.
7401200100R01
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Summary of Contents for Dimplex EVOLVE EVO50
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Page 1: Wiring Diagrams - North America
Service Manual Models North America EVO50 500002573 EVO60 500002574 EVO74 500002608 EVO100 500002563 Europe/UK EVO1200 EVO1500 EVO1800 EVO2500 IMPORTANT SAFETY INFORMATION: Read this manual first before attempting to install or use this electric fireplace. Always comply with the warnings and safety instructions contained in this manual to prevent personal injury or property damage. -
Page 2: Table Of Contents
Table of Contents Exploded Parts Diagrams - North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Replacement Parts List - 500002573 (EVO50) . -
Page 3: Exploded Parts Diagram - Europe
Exploded Parts Diagram - Europe LED Configuration Flame LED Media LED Media LED Replacement Parts List - EVO1200 1. Heater Assembly ....500004545 13. -
Page 4: Replacement Parts List - Evo1500
LED Configuration Flame LED Media LED Media LED Replacement Parts List - EVO1500 1. Heater Assembly ....500004545 13. 6-Light LED Flame (2) ....500004576 14. -
Page 5: Replacement Parts List - Evo1800
LED Configuration Flame LED Media LED Media LED Replacement Parts List - EVO1800 1. Heater Assembly ....500004545 12. 4-Light LED Flame ....500004574 2. -
Page 6: Replacement Parts List - Evo2500
LED Configuration Flame LED Media LED Media LED Replacement Parts List - EVO2500 15. Fuel Bed Tray ..... . 500002245 1. -
Page 7: Replacement Part Procedures
Replacement Part Procedures Preparation for Service WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights and heating elements to cool off to avoid accidental burning of skin. -
Page 8: Control Board Replacement
Control Board Replacement Adapter Board Replacement (Only 500002563) Tools required: Phillips head screwdriver 1. Follow “Preparation for Service” instructions before Tools required: Phillips head screwdriver proceeding. 1. Follow “Preparation for Service” instructions before 2. Locate the control board. (Figure 8) proceeding. -
Page 9: Power Supply Replacement
8. Place the new QR code stickers over the label on the Power Supply fireplace, and on the back of the Owner’s Manual. (500002573, 9. Relink your fireplace to the Flame Connect App 500002574 & if desired. Visit dimplex .com/fcapp for more 500002608) information. Figure 10 QR Code label location Capacitive... -
Page 10: Media Led Light Strips Replacement
Media LED Light Strips Replacement Flame LED Strips Replacement Tools required: Phillips head screwdriver Tools required: Phillips head screwdriver Wire cutters Needle nose pliers 1. Follow “Preparation for Service” instructions before 1. Follow “Preparation for Service” instructions before proceeding. proceeding. 2. -
Page 11: Flicker Assembly Replacement
Flicker Assembly Replacement Flicker Motor Replacement Tools required: Phillips head screwdriver Tools required: Phillips head screwdriver Short handled Phillips head screwdriver 1. Follow “Preparation for Service” instructions before proceeding. 1. Follow “Preparation for Service” instructions before proceeding. 2. Remove the plastic media tray by removing all the screws on both ends. -
Page 12: Temperature Sensor (Ntc) Replacement
Temperature Sensor (NTC) Replacement Heater Assembly Replacement Tools required: Phillips head screwdriver Tools required: Phillips head screwdriver Needle nosed pliers 1. Follow “Preparation for Service” instructions before proceeding. 1. Follow “Preparation for Service” instructions before proceeding. 2. Locate the temperature sensor attached to the bracket in the upper left hand side of the unit. -
Page 13: Troubleshooting
Troubleshooting Problem Display Cause Solution Install unit on a dedicated minimum Improper circuit current rating Circuit breaker trips or fuse 15 amp circuit. blows when unit is turned on Short in unit wiring Trace wiring in unit Move the unit to another outlet or Lights dim in room while the unit Unit is drawing close to circuit install unit on a dedicated 15 amp... - Page 14 Dirty heater assembly dirt/dust. Clean heater assembly with compressed air. Defective heater assembly Replace heater assembly In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice . © 2024 Glen Dimplex Americas...
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