FIIDO Q2 Manual

Product introduction

Scooter overview

As one of Fiido's most fun off-road electric scooter, Q2 follows Fiido's unique minimalist design aesthetic. Equipped with an ergonomically designed aluminum frame, 1200W front and rear dual drive motors (F400W, R800W), and a top speed of 28MPH. The 48V 1252.8Wh high capacity removable battery provides a range of 85km.
Q2 has 2 riding modes (single drive & dual drive) that provides a richer riding experience. The foldable body saves space and the 14-inch all terrain tires provide excellent grip and riding comfort. Whether it is city commuting or off-road riding, you can easily manage it.

Packing list

* Please carefully check whether all items are complete and intact. If there is any problem such as missing or damaged, please contact the official after-sales team asap.

Scooter Diagrams

* Non professionals are forbidden to assemble and disassemble the battery. Please contact after-sales team for assistance.

Function DESC

Handlebar

Battery

Using Guide

Installation guide

The basic installation of the bike has been completed before out of the factory. When you receive the Scooter, you only need to install and adjust the head tube and pedal.

How to install the head tube

1. Take out the scooter handlebars.
   
2. Insert the handlebars into the head tube towards the seatcusion.
   
3. Adjust the direction of the handlebars, and try to lock the riser screws.
   
   
   Make sure to lock it firmly, to avoid the head tube loosening during use.
4. Spread the handlebars to the left and right sides.
   
5. Take out the quick release, and then fasten the standpipe locking device.
   
   (As shown in the picture, press the safety hook so that the safety hook can locks the handlebar quick release so as to avoids loosening.)
6. Adjust the brake direction, to make it at an angle of 15°-20° with the horizontal line, then close the quick release, to complete the unfolding stem.
   

Install pendals

Use the open spanner of the tools bag, screw the pedal shaft into the threaded hole and tighten it in the direction of the arrow.

First time using

Before riding, please follow the installation guide to install components properly, check whether the firmware is loose, ensure sufficient power, and take appropriate protection for riding.

1. Turn on the power and adjust the suspension fork
   
   1. Unlock the battery to the"ON"position; Then long press the M button on the meter for about 3 seconds until the display screen lights up.
   2. Adjust the front shock absorption according to riding requirements: rotate the left button of the front fork to the direction of "+" to harden the front fork (faster rebound speed). Rotate to the direction of "-" to soften the front fork(slower rebound speed);
2. How to adjust the riding mode.
   Switch and choose the riding mode according to the cycling road conditions and personal needs.
   
   1. Electric mode: Equipped with pure electric mode, gently press down the electric mode button to switch to the pure electric mode, the stonger the press, the faster the speed
   2. Single-dual drive system: The scooter is equipped with single-drive and dual-drive functions. Press the R button to start the single-drive function. At this time, only the rear motor works. Press the I button to start the dual-drive function. The front and rear motors work at the same time, and the dual drive signal will be flashing on the dashboard.
3. Start riding
   Please take corresponding protection before starting riding.
   
4. Braking introduction
   The left side is front brake, the right side is rear brake. While riding, it's recommended to use the rear brake first, then the front brake to slow down the speed to stop, in order to avoid falling accident caused by balance problems from urgent front wheel brake.
   

Charging instructions

The battery comes with a small amount of electricity, before the first time use, please make sure to charge it to full power before riding.

Charging

1. Charging connection: Connect the charging interface of the charger to the charging port, then connect the power plug of the charger to the power socket.
2. Fully charged: When the indicator light of the charger is red, means it's normal charging. When the light is green, means it's fully charged.
3. Charging hour: Charging hour is around 7-9 hours, The duration depends on the situation.
4. Disconnect charging: When the indicator light turns green, means it's fully charged. Unplug the power plug first, then remove the charging interface from the battery. Close the battery dust cover.
5. Charging mode: The bike supports two charging modes: vehicle charging and disassembly battery charging.

Charger has high voltage device, DO NOT repair without permission. In order to avoid danger, battery and charger should be placed away from children. There should be no inflammable and explosive objects around the batteries (such as car seat cushions, sofas, etc.). Keep the battery in a ventilated and dry place, and make sure NOT to charge in open-air place, to avoid electrical short circuit fire and other accidents caused by rain and other factors, and to prevent liquid and metal particles into the electrical parts.

Charging can be allowed on public charging equipment, but the matching between the battery and the charging equipment should be fully considered.

If there's any odor or high temperature during charging, please stop charging immediately and contact after-sales team for assist.

How to draw out the battery

1. Press and switch the key to "UNLOCK" position
   
2. Hold the battery handle and remove the battery in the direction of the arrow.
   

Maintenance precautions

Using precautions

(Ⅰ)Users should pay attention to the safety of Scooter use

1. No parking in building foyers, evacuation stairs, walkways and safety exits.
2. No charging in residential buildings. Charging should be far away from combustible, and no longer than 9 hours.
3. Prevent water from entering electrical parts. When cleaning the Scooter, avoid water impact on charging port, wiring harness connectors, fuse and other electrical parts.
4. Users and dealers must not wiring and modifying structure and performance without permission. Such as: change the battery configuration, the circuit, increase the lamp power, increase the sound and other modification.
5. Do not touch the live part of the Scooter with wet hands or metal conductors. Such as: charging port, charger plug etc.
6. When replacing circuit breakers or fuses, use circuit breakers or fuses of the specified models and specifications. Do not short-fuse wires. The circuit breaker or fuse card slot should be in good contact, or may cause the accidents.
7. Please do not disassemble electrical parts without authorization to prevent liquid and metal particles from infiltrating into electrical parts.
8. Do not ride on bad weathers, or place the bike in a long-term exposure to the sun/rain to avoid parts aging.
9. If scrub the Scooter is needed, please wipe the body with a neutral lotion mixed with tap water. Do not remove and wash internal parts to avoid short circuit.

Non-professionals are strictly prohibited to repair. In case of failure, please contact the after-sales team or authorized professional maintenance station for maintenance.

(Ⅱ)Riding safety: please follow the national and local traffic laws and regulations, pay attention to riding safety.

1. User must be over 16 years old. Do not lend to people who can not operate the Scooter to avoid the harm.
2. Please ride in Non-Motor Vehicle Lane, with the max speed no more than 25km/h.
3. Please carry persons or goods in accordance with local laws and regulations while riding.
4. Please be sure to wear a suitable safety helmet and fasten the helmet wind strap while riding.
5. The braking distance will be extended in rainy and snowy days, please pay attention to slow down, and try to avoid to ride on bad weathers. Inner short circuit and electrical parts damage may be caused if the water level reaches the center of the hub of the rear wheel motor, please noticed.
6. Please follow the local traffic rules carefully. No riding after drinking, and make sure to always ride with both hands.
7. Bright colors, relaxed, and comfortable suit are suggested for riding, and wear low-heeled shoes for riding is necessary.

(Ⅲ)Examination before riding: please repair in time or go to the local maintenance point for repair, if there's any abnormality.

1. Please confirm the normal power use when using the kickstand and the rear wheel is off the ground.
2. Turn on the power, check whether the indicator light is normal, and the power supply is sufficient.
3. Check whether the mechanical bell and front/rear light are in good condition.
4. Confirm whether the handlebar and seatpost are adjusted to the appropriate position, that fastening screws and quick release are fastened. Be attention that the safety line should not be exposed.
5. Check the front/rear brake handle, brake adjustment should make the brake reliable and flexible reset.
6. Check whether the tire pressure is normal, no cracking, abnormal wear, nails, stones, glass and other sharp objects.
7. Check whether the front/rear wheel screws are locked, the side, rear and pedal reflectors are in good condition.
8. Check whether the front /rear lighting is normal and ensure that lights can be good used while riding.
9. Check the fastening state of each axle to ensure the front/rear axles are in a reliable state.
10. Check whether the frame clamp is locked before riding.

Abnormal tire pressure, tire cracking damage and abnormal wear are the main causes of steering failure and tire burst.

(Ⅳ)Attentions on the road

1. For your safety and the safety of others, please obey the local traffic rules consciously.
2. Before riding, be sure to wear a safety helmet, take safety precautions and maintain a natural posture.
3. At the beginning of riding, please slowly accelerated, to avoid the energy waste or accidents.
4. For a longer service life of the battery and motor, when start riding or climbing, please try to use power assisted mode.
5. To ensure safety, economic speed should be used as far as possible, and reduce frequent braking, frequent start as far as possible, to save electricity.
6. avoid the phenomenon of tightening the speed control handle after braking.
7. Riding on muddy areas or uneven roads should use pendal mode as far as possible.
8. Braking distance should be appropriately increased on bad weathers, please be concentrated and careful while riding.
9. Equipped with overcurrent protection. The circuit may be overcurrent under the condition of higher uphill Angle and higher headwind speed. It's better to use pendal mode, otherwise, power consumption may be too fast to affect the range, motor and electrical appliances burn. The body and electrical parts should not be electriferous, the insulation resistance value shall not be less than 2M ω.
10. Controller has undervoltage protection, the power will be cut off automatically if the voltage is lower than the undervoltage value, to maintain the service life of the battery.

(Ⅴ)Attentions of pushing and parking

1. The power should be off when pushing the Scooter, to avoid the accidents.
2. Parking should be on the level ground, and maintain the Scooter as power off status.
3. For your safety, please maintain and clean your Scooter regularly to keep it in the best condition.

Scooter maintenance & repair

1. The Scooter has been checked and adjusted before out of factory, any problems please contact Fiido After Sales Team for support.
2. Make sure to check the storage capacity of the tire regularly to keep it in normal use.
3. If the vulnerable parts are damaged, such as: brake line, brake skin, brake pad, bulb, fuse, etc. Please find the local maintenance center to replace, but be sure to replace with the same model specifications of the parts.

Handlebar core screw fastening torque, combined handlebar joint screw fastening torque, saddle clamp screw fastening torque, front wheel fastening torque recommended torque is not less than 18NM;The recommended torque for fastening the central shaft lock mother and rear wheel is not less than 30NM.

Motor maintenance & repair

1. Equipped with rare earth permanent magnet DC brushless, external rotor hub motor, without any deceleration mechanism and carbon brush, which is basically maintenance-free.
2. Do not open the motor base and end cover after sealing.
3. Keep the motor clean, no foreign matter, corrosive liquid, gas into the motor, do not knock and bake the motor shell, so as not to damage the motor.

If the fault cannot be removed, please consult after-sales team.

Battery maintenance & repair

1. Lithium battery has the characteristics of large capacity, long life, maintenance-free, light weight, pollution-free etc. Its service life is closely related to using mode. Do not store chronically, please form the habit of frequent charging.
2. It is recommended to charge for 7 - 9 hours each time, and the longest time is not more than 1 day. Lithium battery has no memory effect, can be used with the charge.
3. Make sure to charge for more than two hours every month under chronically store condition. Do not store the battery at a loss of power. Once the battery voltage reaches the discharge state, will cause unrecoverable damage.

Do not dismantle old battery without authorization, it should be collected according to regulations.

Do not near the fire or high temperature source, or throw it into the fire, or expose it to the sun.

Reflex reflector cautions

1. Reflex reflector device must not be missing, if it's missing, please immediately contact after-sales team for replacement, and the installation position should be consistent with the original Scooter.
2. Fiido reflex reflector has been fixed on the vehicle, please do not change the position, modify, disassemble, etc.
3. Make sure to check the normal function of reflex reflector before each use, and keep the surface clean.
4. The reflector device must not be covered by luggage, children's chairs, clothing and other objects, otherwise it may cause safety hazard.

Troubleshooting methods

Fault code description

General fault

Specifications

• The above data allow for 5% manufacturing tolerances.
• After receiving the Scooter, there may be some differences between individual accessories and display drawings, whichare different due to the different batches, and do not affect the use.

Safety precautions

1. Please follow the precautions in this instruction to effectively reduce risks. When you enter public areas, please obey national and local regulations, remain vigilant while riding, and maintain a reasonable safe distance from other people and vehicles.
2. Please operate by the instruction of the user manual, the loss caused by not following the instructions shall be borne by oneself.
3. This product is not professional off-road vehicle, do not use this product according to off-road vehicle standards.
4. For the first time riding, please do not choose the area with many children, pedestrians, pets, vehicles, or other obstacles and potential hazards. Please be familiar with the Scooter before riding on public road.
5. Before each ride, please carefully check whether fasteners are loose or parts are damaged. If there's any unusual noise, please stop riding immediately, and contact after-sales team for assist.
6. To reduce the injury risk, please read and follow all "Caution", "Danger" and "warning" instructions in this user manual. No speeding, and do not ride in motorized road under any circumstances.
7. For safety consideration, user must be over 16 years old. Users under the following circumstances are strongly not recommended to use this product:
   • People affected by alcohol or drugs.
   • People who are unable to engage in strenuous physical activity due to illness.
   • People who are unable to maintain balance or whose balance is impaired by motor skills.
   • People whose weight exceeds the max load limit (max load is 120KG/265lb).
   • Pregnant woman.
8. Please ride carefully in snow, rain, wet road, ice and other bad weather. Do not ride over too high or too large obstacles, otherwise it's very likely to lose balance or grip and cause injuries.
9. Do not attempt to charge while the charger or power supply is wet, please follow the local safety regulations if you need to charge theScooter in public area.
10. For effective protection and as convenient as possible for yourself, please be sure to use Fiido specific parts.
11. If you need to retrofit your Scooter, Please follow the local laws and regulations, after consulting with Fiido after-sales team, then proceed with caution. Serious injury and/or damage caused by unauthorized modification will result in the void of warranty.

* All pictures are for reference only.

Shenzhen Fiido Technology Ltd
Address: Shenzhen, Guangdong, China.
Website: www.fiido.com
If you have any questions or suggestions about this user manual, please contact us via following mailaddress
Contact us: support@fiido.com
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