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Dell PP04S Owner's Manual

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Dell™ Inspiron™ 300m
Owner's Manual
Model PP04S
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell PP04S

  • Page 1

    Dell™ Inspiron™ 300m Owner’s Manual Model PP04S w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions General ......Power ......Battery .

  • Page 4: Table Of Contents

    Line Conditioners Uninterruptible Power Supplies Turning Off Your Computer 3 Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft® Windows® Power Meter Charge Gauge Low-Battery Warning Charging the Battery Removing a Battery Installing a Battery...

  • Page 5: Table Of Contents

    4 Using the Dell™ D/Bay About the Dell D/Bay ......Removing and Installing Devices When the Computer Is Turned Off .

  • Page 6: Table Of Contents

    CD or DVD Problems If you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Copying CDs and DVDs...

  • Page 7: Table Of Contents

    Drive Problems ......If you cannot save a file to a floppy drive PC Card Problems .

  • Page 8: Table Of Contents

    ......Viewing the System Setup Screens System Setup Screens Commonly Used Options Enabling the Infrared Sensor Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Contacting Dell Regulatory Notices...

  • Page 9: Caution: Safety Instructions, General

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.

  • Page 10: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

  • Page 11: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 12: Air Travel, Emc Instructions

    Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility (EMC) classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com.

  • Page 13: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.

  • Page 14: Ergonomic Computing Habits, When Working Inside Your Computer

    CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the ergonomic guidelines in the Dell Inspiron Help file when setting up and using your computer. To access help, see "Finding Information for Your Computer"...

  • Page 15: Protecting Against Electrostatic Discharge

    When Using Your Computer NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module, Mini PCI card, or modem to help prevent possible damage to the system board. Shut down your computer and turn off any attached devices. Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock.

  • Page 16: Battery Disposal

    (continued) When Using Your Computer Battery Disposal Your computer uses a lithium-ion battery and a reserve battery. For instructions about replacing the lithium-ion battery in your computer, refer to "Using a Battery" on page 43. The reserve battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, the procedure must be performed by an authorized service technician.

  • Page 17: Finding Information For Your Computer

    D r i v e r s a n d U t i l i t i e s C D Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD to reinstall drivers, run the Dell Diagnostics. Readme files may be included on your CD...

  • Page 18

    These labels are located on your computer. D e l l S u p p o r t W e b s i t e — support.dell.com The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses •...

  • Page 19

    S E C T I O N 1 A To u r o f Yo u r C o m p u t e r Front View Left Side View Right Side View Back View Bottom View...

  • Page 20: Front View

    D I S P L A Y L A T C H — For more information on using your color display, see "Using the Display" in the Dell D I S P L A Y Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 21

    E V I C E T A T U S I G H T S Device Status Lights Turns on when you turn on the computer or blinks steadily when the computer is in standby mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while light is flashing.

  • Page 22

    If the computer is connected to an electrical outlet, the – Solid green: The battery is charging. – Flashing green: The battery is almost fully charged. – Off: The battery is fully charged If the computer is running on a battery, the –...

  • Page 23

    — Correspond to the left and right buttons on a standard mouse. T O U C H P A D B U T T O N S touch pad touch pad button (2) — The computer speakers are located inside the front center edge of the computer. Press S P E A K E R the volume control keyboard shortcuts to adjust the volume of the integrated speakers.

  • Page 24: Left Side View

    Left Side View AC adapter connector network connector modem connector (optional) M O D E M C O N N E C T O R A To u r of Yo u r C om p u t e r 1394 connector D/Bay audio...

  • Page 25

    N E T W O R K C O N N E C T O R NOTE: The network connector is slightly larger than the modem connector. Do not plug a telephone line into the network connector. RJ-4 5 — Connects the N E T W O R K C O N N E C T O R computer to a network.

  • Page 26

    A D A P T E R C O N N E C T O R AC power to the DC power required by the computer. You can connect the AC adapter with your computer either turned on or off. The power cable manager can be removed from the AC adapter.

  • Page 27

    A Y C O N N E C T O R Connects powered USB devices such as a Dell™ D/Bay, which is an external media bay that accommodates an optical drive, floppy drive, or second hard drive; also connects standard USB devices.

  • Page 28: Right Side View

    — The PC Card slot supports one PC Card, such as a modem or network adapter. A R D S L O T The computer ships with a plastic blank installed in the slot. For more information, see the Dell Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 29

    V I D E O C O N N E C T O R Connects an external monitor or projector. See "Using the Display" in the Dell Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 30: Back View

    Back View security cable slot — Lets you attach a commercially available antitheft device to the S E C U R I T Y C A B L E S L O T computer. Instructions for installing antitheft devices are usually included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

  • Page 31: Bottom View

    Bottom View Service Tag battery charge gauge battery latch release — Releases the battery. See "Removing a Battery" on page 47 for B A T T E R Y L A T C H R E L E A S E instructions.

  • Page 32

    M E M O R Y M O D U L E the memory module, Mini PCI card, and modem. See "Adding and Replacing Parts" on page 101. — Identifies your computer when you access Dell Support at support.dell.com or E R V I C E when you call Dell for customer service or technical support.

  • Page 33

    S E C T I O N 2 S e t t i n g U p Yo u r C o m p u t e r Connecting to the Internet Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Power Protection Devices...

  • Page 34: Connecting To The Internet, Setting Up Your Internet Connection

    Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 35: Modem And Internet Connection Problems

    • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP . Click Next.

  • Page 36: E-mail Problems, Transferring Information To A New Computer

    R R E G U L A R D I A L T O N E when you have messages. Contact your telephone company for instructions on restoring a dial tone. U R N O F F C A L L W A I T I N G deactivating this feature.

  • Page 37

    You can transfer the data to the new computer over a network or serial connection, or you can store it on a removable medium, such as a writable CD or floppy disk. To prepare the new computer for the file transfer: Click the Start button, point to All Programs click Files and Settings Transfer Wizard.

  • Page 38: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...

  • Page 39: Printer Problems

    Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Printer Problems H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S connected to the computer (see "Setting Up a Printer"...

  • Page 40: Power Protection Devices, Surge Protectors, Line Conditioners, Uninterruptible Power Supplies

    Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions.

  • Page 41: Turning Off Your Computer

    Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. In the Turn off computer window, click Turn off. The computer turns off after the shutdown process finishes. Dell Inspiron Help file for information on standby mode. To ® ®...

  • Page 42

    Setting Up Yo ur Computer...

  • Page 43

    S E C T I O N 3 U s i n g a B a t t e r y Battery Performance Charge Gauge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Power Problems...

  • Page 44: Battery Performance

    NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see "Limited Warranties and Return Policy" on page 146 or separate paper warranty document that shipped with your computer.

  • Page 45: Checking The Battery Charge, Dell™ Quickset Battery Meter

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.

  • Page 46: Charge Gauge, Low-battery Warning

    The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the Meter tab, see "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17. If the computer is connected to an electrical outlet, a...

  • Page 47: Charging The Battery, Removing A Battery

    The computer enters hibernate mode when the battery charge is at a critically low level. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 48: Installing A Battery

    Ensure that the computer is turned off, suspended in a power management mode, or connected to an electrical outlet. If the computer is connected to a media base (docked), undock it. See the documentation that came with your media base for instructions. Slide the battery latch releases on the bottom of the computer and remove the battery from the bay.

  • Page 49: Installing The Optional Extended Battery, Storing A Battery, Power Problems

    After a long storage period, recharge the battery fully before you use it. See "Charging the Battery" on page 47. Power Problems Dell Inspiron Help NOTE: See the file for information on standby mode. To access help, see "Finding Information for Your Computer"...

  • Page 50

    (see "Turning Off Your Computer" on page 41), disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see "Contacting Dell" on page 127).

  • Page 51

    S E C T I O N 4 U s i n g t h e D e l l ™ D / B a y About the Dell D/Bay Removing and Installing Devices When the Computer Is Turned Off...

  • Page 52: About The Dell D/bay, Removing And Installing Devices When The Computer Is Turned Off

    About the Dell D/Bay You can install Dell D-Family devices, such as a floppy drive or an optical drive, into the Dell D/Bay. Removing and Installing Devices When the Computer Is Turned Off NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.

  • Page 53: Removing And Installing Devices While The Computer Is Running

    Insert the new device into the bay, push the device until it clicks, and push the device latch release in so that it is flush with the bay. Connect the D/Bay cable to the Dell D/Bay connector on the computer. Removing and Installing Devices While the...

  • Page 54

    Press the device latch release so that the latch release pops out. Pull the device by the latch release to remove the device from the D/Bay. Insert the new device into the bay, push the device until it clicks, and push the device latch release in so that it is flush with the bay.

  • Page 55

    S E C T I O N 5 U s i n g t h e K e y b o a r d a n d To u c h Pa d Numeric Keypad Keyboard Shortcuts Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters...

  • Page 56: Numeric Keypad, Keyboard Shortcuts, System Functions

    Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. • To enable the numbers lock (Num Lk) keypad, hold down <Fn> and press <F4>. light indicates that the Num Lk keypad function is active. •...

  • Page 57: Display Functions, Battery, Radios (including Wireless Networking And The Bluetooth™ Card), Power Management

    Advanced tab in the Power Options Properties window. See "Power Management" in the Dell Inspiron Help file for instructions. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 58: Speaker Functions

    Speaker Functions ® Microsoft Windows To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. Using the Ke yboard and To uch Pa d Increases the volume of the integrated speakers and external speakers, if attached.

  • Page 59: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. •...

  • Page 60: Customizing The Touch Pad, Touch Pad Or Mouse Problems, External Keyboard Problems

    Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust their settings. Click the Start button, click Control Panel, click Printers and Other Hardware, and then click Mouse. In the Mouse Properties window: •...

  • Page 61: Unexpected Characters

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 127). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D numbers are displayed instead of letters.

  • Page 62

    Using the Ke yboard and To uch Pa d...

  • Page 63

    S E C T I O N 6 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a Using CDs and DVDs CD or DVD Problems Sound and Speaker Problems...

  • Page 64: Using Cds And Dvds, Cd Or Dvd Problems

    N S U R E T H A T A N E X T E R N A L F L O P P Y D R I V E I S C O N N E C T E D T O T H E C O M P U T E R Install the floppy drive in the Dell D/Bay or use the optional USB cable to connect the floppy drive to the computer.

  • Page 65: If You Cannot Eject The Cd, Cd-rw, Or Dvd Drive Tray

    If you cannot eject the CD, CD-RW, or DVD drive tray Ensure that the computer is turned off. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. Gently pull out the tray until it stops.

  • Page 66: Copying Cds And Dvds

    E S T T H E E L E C T R I C A L O U T L E T another device, such as a lamp. N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N the speakers.

  • Page 67: Using Blank Cd-rs And Cd-rws, Helpful Tips

    To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK.

  • Page 68

    U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a...

  • Page 69

    S E C T I O N 7 S e t t i n g U p a H o m e a n d O f f i c e N e t w o r k Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to a Wireless Local Area Network...

  • Page 70: Connecting To A Network Adapter

    Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: Connect the network cable to the network adapter connector on the back of your computer.

  • Page 71: Network Setup Wizard, Network Problems, Connecting To A Wireless Local Area Network

    Be sure to get the name of your wireless network along with any special security settings from your network administrator. The settings are unique to your network and cannot be provided by Dell. Accessories Communications, and —...

  • Page 72: Determining Your Network Type

    User’s Guide is located on your Drivers and Utilities CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The User’s Guide is also available on the Dell Support website at support.dell.com. Click the Start button, click Control Panel, and then click Switch to Classic View.

  • Page 73

    Under Network Tasks in the left-hand pane, click Change settings of this connection. The Wireless Network Connection Properties window appears. Select the Wireless Networks tab. NOTE: The names of wireless networks that your computer can detect are listed under Available Networks.

  • Page 74

    Click Add. The Wireless network properties window appears. Enter the name of your network in the Network name (SSID) field. If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer-to-computer (ad hoc) network; wireless access points are not used.

  • Page 75

    Click OK. Your new network name appears in the Preferred networks area. Setting Up a Home and Office Network...

  • Page 76: Finalizing Your Network Connection (security Settings)

    Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of the Dell™ wireless software may not contain the drop-down menu. If you are using an earlier version, click to uncheck the Data encryption (WEP enabled) check box and go to step 5.

  • Page 77

    If you do not see the drop-down menu, you must update your wireless software before continuing. Download and install the latest version of your wireless driver software from the Dell Support website at support.dell.com. From the Data encryption drop-down menu, select your data encryption type (as provided by the network administrator).

  • Page 78

    Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of Dell wireless software may not contain the drop-down menu. If you are using an earlier version, click to check the check box labeled Data encryption (WEP enabled) and go to step 5.

  • Page 79

    From the Data encryption drop-down menu, select WEP . If the wireless network does not require a network key (for example, a password), go to step 8. Click to uncheck the check box labeled The key is provided for me automatically. Enter the WEP network key, provided by your network administrator, in the Network key field.

  • Page 80

    Setting Up a Home and Office Network...

  • Page 81

    S E C T I O N 8 S o l v i n g P r o b l e m s Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers...

  • Page 82: Error Messages

    L O S E S O M E P R O G R A M S A N D — You have too many programs open. Close all windows and open — Contact Dell (see "Contacting Dell" .DLL — The program that you are...

  • Page 83: Video And Display Problems, If The Display Is Blank

    O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. See the Dell Inspiron Help file for instructions. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 84: If The Display Is Difficult To Read, If Only Part Of The Display Is Readable

    If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 127). So l vi n g Pro b l em s — See "Using the Display" in the Dell Inspiron I N D O W S D I S P L A Y S E T T I N G S "...

  • Page 85: Scanner Problems

    Scanner Problems H E C K T H E P O W E R C A B L E C O N N E C T I O N power cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 86: Drive Problems, If You Cannot Save A File To A Floppy Drive

    N S U R E T H A T A N E X T E R N A L F L O P P Y D R I V E I S C O N N E C T E D T O T H E C O M P U T E R USB cable to connect the floppy drive to the computer. See "Using the Dell™ D/Bay" on page 51.

  • Page 87: Pc Card Problems

    E I N S T A L L T H E F L O P P Y D R I V E Save and close any open files, exit any open programs, and shut down the computer. Remove the drive from the Dell D/Bay. See "Using the Dell™ D/Bay" on page 51. Reinstall the drive.

  • Page 88: General Program Problems, A Program Crashes, A Program Stops Responding, A Solid Blue Screen Appears

    General Program Problems A program crashes NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. E E T H E S O F T W A R E D O C U M E N T A T I O N maintain websites with information that may help you solve the problem.

  • Page 89: Resolving Other Technical Problems, If Your Computer Gets Wet

    E L L website or e-mail service, call Dell for technical assistance (see "Contacting Dell" on page 127). See "Dell Technical Support Policy (U.S. Only)" on page 126 for a description of the hardware and software support provided by Dell.

  • Page 90: If You Drop Or Damage Your Computer

    Turn on the computer and verify that it is working properly. If the computer does not start, or if you cannot identify the damaged components, contact Dell (see "Contacting Dell" on page 127). If You Drop or Damage Your Computer Save and close any open files, exit any open programs, and shut down the computer (see "Turning Off Your Computer"...

  • Page 91: Drivers, What Is A Driver, Identifying Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 92: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 93

    Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

  • Page 94: Resolving Software And Hardware Incompatibilities

    Resolving Software and Hardware Incompatibilities IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for IRQ conflicts on your computer: Click the Start button and click Control Panel. Click Performance and Maintenance and click System.

  • Page 95: Creating A Restore Point, Restoring The Computer To An Earlier Operating State

    Using Microsoft System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.

  • Page 96: Undoing The Last System Restore

    Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.

  • Page 97: Before You Begin, Reinstalling Windows Xp

    Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .

  • Page 98

    Insert the Operating System CD. If any program starts automatically, exit the program before proceeding. Restart the computer. Press <F2> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

  • Page 99

    If you are reinstalling Windows XP Home Edition, at the What's your computer's name window, enter a name for your computer (or accept the name provided) and click Next. If you are reinstalling Windows XP Professional, at the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next.

  • Page 100

    So l vi n g Pro b l em s...

  • Page 101

    S E C T I O N 9 A d d i n g a n d R e p l a c i n g Pa r t s Before You Add or Replace Parts Adding Memory Adding a Mini PCI Card Adding a Modem...

  • Page 102: Before You Add Or Replace Parts, Adding Memory

    CAUTION: Before working inside your computer, read the safety instructions on page 9. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Ensure that the work surface is flat and clean to prevent scratching the computer cover.

  • Page 103

    Remove any installed PC Cards and battery. NOTICE: Handle components and cards by their edges, and avoid touching pins and contacts. Ground yourself by touching a metal connector on the back of the computer. Continue to ground yourself periodically during this procedure. Turn the computer over, unscrew both captive screw(s) from the memory module/Mini PCI card/modem cover, and remove the cover.

  • Page 104

    If you are replacing a memory module, remove the existing module. NOTICE: Handle components and cards by their edges, and avoid touching pins and contacts. Ground yourself by touching a metal connector on the back of the computer. Continue to ground yourself periodically during this procedure.

  • Page 105

    Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the center of the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.

  • Page 106

    Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. NOTE: If the memory module is not installed properly, the computer does not boot. No error message indicates this failure.

  • Page 107: Adding A Mini Pci Card

    CAUTION: FCC rules strictly prohibit users from installing 5-GHz (802.11a, 802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mini PCI card.

  • Page 108

    Turn the computer over, and loosen both the captive screw(s) from the Mini PCI card cover and remove the cover. captive screw (2) cover Adding and Replacing Pa rts...

  • Page 109

    If a Mini PCI card is not already installed, go to step 9. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from the attached cables. cable connectors Adding and Re placing Parts...

  • Page 110

    Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. Lift the Mini PCI card out of its connector. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. Adding and Replacing Pa rts metal securing tab (2) Mini PCI card...

  • Page 111

    To replace a Mini PCI card, align the card with the connector at a 45-degree angle, and press the Mini PCI card into the connector. connector Mini PCI card Adding and Re placing Parts...

  • Page 112: Adding A Modem

    Connect the antenna cable to the antenna connector on the Mini PCI card. NOTICE: The connectors are keyed for correct insertion. If you feel resistance, check the connectors and realign the card. cable connectors Lower the Mini PCI card toward the inner tabs to approximately a 20-degree angle. Continue lowering the Mini PCI card until it snaps into the inner tabs of the connector.

  • Page 113

    Ensure that the work surface is flat and clean to prevent scratching the computer cover. Save and close any open files, exit any open programs, and then shut down the computer (see "Turning Off Your Computer" on page 41). If the computer is connected to a media base (docked), undock it. See the documentation that came with the media base for instructions.

  • Page 114

    If a modem is not already installed, go to step 11. If you are replacing a modem, remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

  • Page 115

    S E C T I O N 1 0 A p p e n d i x Specifications Using the System Setup Program Enabling the Infrared Sensor Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Notices Limited Warranties and Return Policy...

  • Page 116: Specifications

    Specifications Microprocessor Microprocessor types L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width Microprocessor address bus width Flash EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Memory...

  • Page 117

    4-pin USB 2.0-compliant connectors (including the Dell™ D/Bay connector) 4-pin power supply and 4-pin USB 2.0-compliant connector 100-pin connector for a Dell™ media base one Type IIIA Mini PCI card slot one Secure Digital memory slot RJ-11 port RJ-45 port 10/100 LAN 4-pin serial connector integrated 56K v.92-capable modem...

  • Page 118

    Video Video type Core frequency Video controller Video memory: System memory, 128 MB System memory, 256+ MB LCD interface Audio Audio type Stereo conversion Interfaces: Internal External Speaker: X300 Media Base Internal speaker amplifier Volume controls Appendix integrated with Intel 855GM chip set 133 MHz Intel UMA integrated graphics UMA;...

  • Page 119

    Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel Key spacing Layout 184 mm (7.26 inches) 246 mm (9.7 inches) 307 mm (12.1 inches) 1024 x 768 at 16.8 million colors...

  • Page 120

    Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Height Width Depth Weight Voltage Charge time (approximate) Computer off Life span (approximate) Temperature range: Operating Storage Appendix 240 cpi 64.88-mm (2.55-inch) sensor-active area 48.88-mm (1.92-inch) rectangle 28-WHr “smart”...

  • Page 121

    AC Adapter Input voltage Input current (maximum) Input frequency Output current (maximum) Output power Rated output voltage Dimensions: Height Width Depth Weight (including cables and strap) Temperature range: Operating Storage Physical Height Width Depth Weight Environmental Temperature range: Operating Storage 90–240 VAC 1.5 A 47–63 Hz...

  • Page 122: Using The System Setup Program, Overview

    Environmental Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with HDD in head-parked position and 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage Using the System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program.

  • Page 123: Viewing The System Setup Screens, System Setup Screens, Commonly Used Options

    • System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for the system setup program. Certain changes might make your computer work incorrectly.

  • Page 124

    Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Turn off the computer.

  • Page 125: Enabling The Infrared Sensor

    Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight the device from which you want to boot and press <Enter>.

  • Page 126: Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replace- ment program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 127: Definition Of "third-party" Software And Peripherals, Contacting Dell

    Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 128

    Country (City) International Access Code Country Code City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...

  • Page 129

    Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 130

    Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...

  • Page 131

    Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...

  • Page 132

    Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)

  • Page 133

    Country (City) International Access Code Country Code City Code Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Technical Support Switchboard Sales Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.com...

  • Page 134

    Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Ireland Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.

  • Page 135

    Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)

  • Page 136

    Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)

  • Page 137

    Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...

  • Page 138

    Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...

  • Page 139

    Country (City) International Access Code Country Code City Code Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St.

  • Page 140

    International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...

  • Page 141

    Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)

  • Page 142

    Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)

  • Page 143

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 144: Regulatory Notices

    If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Dell Inspiron Help file that accompanied your computer. To access help, see "Finding Information for Your Computer" on page 17.

  • Page 145: Nom Information (mexico Only)

    Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.

  • Page 146: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and ®...

  • Page 147

    90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

  • Page 148

    During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.

  • Page 149: Total Satisfaction" Return Policy (u.s. Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...

  • Page 150: Limited Warranty Terms For Dell-branded Hardware Products (canada Only)

    Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell- branded hardware products, including Dell-branded peripheral products. What is not covered by this limited warranty? This limited warranty does not cover: •...

  • Page 151

    90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

  • Page 152

    What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 153: Total Satisfaction" Return Policy (canada Only), Dell Software And Peripherals (canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 154: Return Policy, Making A Claim, Limitation And Statutory Rights

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 155

    This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller. Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No.

  • Page 156

    ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system).

  • Page 157

    ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.

  • Page 158

    Appendix...

  • Page 159: Index

    CD or DVD, 66 using blank CD-Rs and CD- RWs, 67 crashes, 88 damaged computer testing, 90 Dell Inspiron Help file, 17 Dell Support website, 18 documentation, 17 Dell Inspiron Help file, 17 finding, 17 online, 18...

  • Page 160

    line conditioners, 40 memory adding, 102 removing, 104 Microsoft Windows License Label, 18 modem adding, 112 module bay about, 52 swapping devices while the computer is running, 53 network connecting to a network adapter, 70 connecting to a network in Microsoft Windows ®...

  • Page 161

    troubleshooting (continued) dropped or damaged computer, 90 e-mail problems, 36 Help and Support Center, 18 network problems, 71 PC Card problems, 87 power problems, 49 program crash, 88 program stopped responding, 88 restore to previous state, 95 scanner problems, 85 unexpected characters, 61 wet computer, 89 turning off your computer, 41...

  • Page 162

    Index...

This manual also for:

Inspiron 300m

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