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Dell Inspiron 600m Owner's Manual

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See also: Service Manual, User Manual
Dell™ Inspiron™ 600m
Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 600m

  • Page 1 Dell™ Inspiron™ 600m Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc., and is used by Dell Computer Corporation under license; EMC is a registered trademark of the EMC Corporation.

  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions General ............Power .
  • Page 4 Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a Parallel Printer Connecting a USB Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies...
  • Page 5 If the Device Screw Is Not Installed If the Device Screw Is Installed Removing and Installing Devices While the Computer Is Running 58 If the Device Screw Is Not Installed If the Device Screw Is Installed 4 Using the Keyboard and Touch Pad Numeric Keypad .
  • Page 6 Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Copying CDs ......Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips...
  • Page 7 If the display is difficult to read If only part of the display is readable Scanner Problems ......Drive Problems .
  • Page 8 ......"Total Satisfaction" Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) "Total Satisfaction"...
  • Page 9 Index ........Contents...
  • Page 10 Contents...

  • Page 11: Caution: Safety Instructions

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.

  • Page 12: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.

  • Page 13: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...

  • Page 14: Air Travel

    • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.

  • Page 15: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.

  • Page 16: Ergonomic Computing Habits

    Computer Gets Wet" on page 105 or "If You Drop or Damage Your Computer" on page 106. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Contacting Dell" on page 139 for the appropriate contact information).

  • Page 17: Protecting Against Electrostatic Discharge

    When Using Your Computer (continued) Ground yourself by touching the unpainted metal surface of the I/O panel on the back of the computer. While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.
  • Page 18 When Using Yo ur Computer...
  • Page 19 S E C T I O N 1 A To u r o f Yo u r C o m p u t e r Front View Left Side View Right Side View Back View Bottom View...

  • Page 20: Tour Of Your Computer

    Front View keyboard status lights mute button volume control buttons touch pad buttons D I S P L A Y file. To access the help file, see "Accessing Help" on page 98. P O W E R B U T T O N power management mode.
  • Page 21 D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while light is flashing.
  • Page 22 K E Y B O A R D — The keyboard includes a numeric keypad as well as the Windows logo key . For information on supported keyboard shortcuts, see "Using the Keyboard and Touch Pad" on page 63. T O U C H P A D —...

  • Page 23: Left Side View

    CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running.
  • Page 24 see the Tell Me How help file. To access the help file, see"Accessing Help" on page 98. S M A R T C A R D S L O T Tell Me How help file. To access the help file, see "Accessing Help" on page 98. I N F R A R E D S E N S O R infrared-compatible device without using cable connections.

  • Page 25: Right Side View

    Right Side View security cable slot module bay device latch release S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device.

  • Page 26: Back View

    Back View A To u r o f Yo u r C o m p u t e r — You can install devices such as an optical drive or a Dell — Releases the module bay device. See "About the NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the computer before you disconnect an external device.
  • Page 27 modem connector (RJ-11) (optional) S-video TV-out connector USB connectors (2) U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable.
  • Page 28 M O D E M C O N N E C T O R N E T W O R K C O N N E C T O R P A R A L L E L C O N N E C T O R V I D E O C O N N E C T O R A To u r o f Yo u r C o m p u t e r V I D E O...
  • Page 29 S E R I A L C O N N E C T O R Connects serial devices, such as a mouse or handheld device. A D A P T E R C O N N E C T O R —...

  • Page 30: Bottom View

    NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. Bottom View memory module cover hard drive Mini PCI card cover M E M O R Y M O D U L E C O V E R memory module(s).
  • Page 31 B A T T E R Y C H A R G E G A U G E — Provides information on the battery charge. See "Using a Battery" on page 46. B A T T E R Y — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet.
  • Page 32 A To u r o f Yo u r C o m p u t e r...

  • Page 33: Setting Up Your Computer

    S E C T I O N 2 S e t t i n g U p Yo u r C o m p u t e r Connecting to the Internet Modem and Internet Connection Problems E-Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network...

  • Page 34: Connecting To The Internet

    Connecting to the Internet To connect to the Internet, you need a modem or network connection and NOTE: ISPs and ISP offerings vary by country. an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection.

  • Page 35: Modem And Internet Connection Problems

    • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. Click Next.

  • Page 36: E-Mail Problems

    irregular dial tone when you have messages. Contact your telephone company for instructions on restoring a dial tone. for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. If all commands receive responses, the modem is operating properly. E-Mail Problems Setting Up Yo ur Computer R R E G U L A R D I A L T O N E...

  • Page 37: Transferring Information To A New Computer

    Transferring Information to a New Computer ® ® The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as: • E-mails •...

  • Page 38: Setting Up A Printer

    To transfer data to the new computer: Setting Up a Printer See the documentation that came with the printer for setup information, including how to: Setting Up Yo ur Computer On the Which computer is this? screen, click Old Computer and click Next.

  • Page 39: Printer Cable

    Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

  • Page 40: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. Printer Problems is properly connected to the computer. by testing it with another device, such as a lamp. supplied with the printer. Setting Up Yo ur Computer Install the printer driver if necessary.

  • Page 41: Setting Up The Docking Device To Connect To A Network

    ® E R I F Y T H A T I N D O W S R E C O G N I Z E S T H E P R I N T E R Click the Start button. Click Control Panel.

  • Page 42: Surge Protectors

    Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage.

  • Page 43: Turning Off Your Computer

    Turning Off Your Computer NOTICE: To avoid losing data, turn off your computer by performing a ® ® Microsoft Windows operating system shutdown, as described next, rather than by pressing the power button. Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer.
  • Page 44 Setting Up Yo ur Computer...

  • Page 45: Using Batteries And Module Bay Devices

    S E C T I O N 3 U s i n g B a t t e r i e s a n d M o d u l e B a y D e v i c e s Using a Battery Power Problems About the Module Bay...

  • Page 46: Using A Battery

    Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste.

  • Page 47: Checking The Battery Charge

    Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet battery meter, Microsoft window and icon, the battery charge gauge, and the low-battery warning provide information on the battery charge.
  • Page 48 Microsoft Windows Power Meter The Windows power meter indicates the remaining battery charge. To check the power meter, double-click the information on the Power Meter tab, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 98. If the computer is connected to an electrical outlet, a Charge Gauge Press the status button on the battery charge gauge to illuminate the...

  • Page 49: Charging The Battery

    A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery operating time remains. During that time, the speaker beeps periodically. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted.

  • Page 50: Installing A Battery

    Installing a Battery Slide the battery into the bay until the latch release clicks. For more information about installing the second battery, see "About the Module Bay" on page 53. Us ing B atteries and Module Bay Devices If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

  • Page 51: Removing And Installing A Reserve Battery

    Removing and Installing a Reserve Battery Remove the battery (see page 49). Remove the reserve battery cover. Pull the reserve battery out of its compartment, and disconnect the reserve battery cable from the connector. reserve battery cable connector reserve battery Using Batteries and Module Bay Devices...

  • Page 52: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. Power Problems computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode.

  • Page 53: About The Module Bay

    AC adapter has a light, ensure that the light is on. Make sure that the AC adapter is a Dell AC adapter that is designed to work with your computer. O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

  • Page 54: Checking The Charge On The Second Battery

    Checking the Charge on the Second Battery Before you install a second battery, press the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on.

  • Page 55: If The Device Screw Is Not Installed

    If the Device Screw Is Not Installed NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. Press the device latch release so that the latch release pops out.

  • Page 56: If The Device Screw Is Installed

    If the Device Screw Is Installed Us ing B atteries and Module Bay Devices Pull the device by the latch release to remove the device from the module bay. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer.
  • Page 57 Use a #1 Phillips screwdriver to remove the device screw from the bottom of the computer. device latch release Press the device latch release so that the latch release pops out. Pull the device by the latch release to remove the device from the module bay.

  • Page 58: Removing And Installing Devices While The Computer Is Running

    Removing and Installing Devices While the Computer Is Running Your computer ships with an optical drive installed in the module bay. NOTE: If the device screw is not installed, you However, the device screw is not installed in the optical drive but packaged can remove and install separately.
  • Page 59 Press the device latch release so that the latch release pops out. device latch release Pull the device by the latch release to remove the device from the module bay. Using Batteries and Module Bay Devices...

  • Page 60: If The Device Screw Is Installed

    If the Device Screw Is Installed Us ing B atteries and Module Bay Devices Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer.
  • Page 61 Press the device latch release so that the latch release pops out. Pull the device by the latch release to remove the device from the module bay. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer.
  • Page 62 Us ing B atteries and Module Bay Devices...

  • Page 63: Using The Keyboard And Touch Pad

    S E C T I O N 4 U s i n g t h e K e y b o a r d a n d To u c h Pa d Numeric Keypad Keyboard Shortcuts Customizing the Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters...

  • Page 64: Numeric Keypad

    Numeric Keypad NOTE: When you connect an external keyboard or keypad to the computer, the keypad is disabled. The keypad numbers and symbols are marked in blue on the right side of NOTE: You can change options for using the the keypad keys.

  • Page 65: Keyboard Shortcuts

    Opens the Windows Task Manager window. Enables and disables the numeric keypad. Enables and disables the scroll lock. Battery Displays the Dell™ QuickSet Battery Meter. CD or DVD Tray Ejects the tray out of the drive. Display Functions Switches the video image to the next display in the...

  • Page 66: Power Management

    Power Management Speaker Functions If no sound comes from the speakers, press volume. Microsoft To adjust keyboard operation, such as the character repeat rate, open the Control Panel, and click Printers and Other Hardware. Us ing the Ke yboard and To uch Pad Activates the power management mode of your choice.
  • Page 67 The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad. •...

  • Page 68: Customizing The Touch Pad

    Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window. Touch Pad or Mouse Problems P A D If the touch pad operates correctly, the mouse may be defective. Software" on page 115. External Keyboard Problems Your Computer"...

  • Page 69: Unexpected Characters

    If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 139). Unexpected Characters I S A B L E T H E N U M E R I C K E Y P A D...
  • Page 70 Us ing the Ke yboard and To uch Pad...

  • Page 71: Using Cds, Dvds, And Other Multimedia

    S E C T I O N 5 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a Using CDs and DVDs CD and DVD Problems Sound and Speaker Problems...

  • Page 72: Using Cds And Dvds

    Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 98. CD and DVD Problems If you cannot play a CD or DVD High-speed CD drive vibration is normal and may cause noise.

  • Page 73: If You Hear An Unfamiliar Scraping Or Grinding Sound

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. If the CD-RW drive stops writing I S A B L E S T A N D B Y M O D E I N C D - R W —...

  • Page 74: Copying Cds

    connector on the computer. Ensure that the headphone volume control is turned up. Play a music CD. button on the subwoofer. See the speaker documentation for self-test instructions. lights, or halogen lamps to check for interference. Software" on page 115. Copying CDs This section applies only to computers that have a CD- or DVD-recording NOTE: To "burn"...

  • Page 75: Using Easy Cd Creator Basic

    • Disc Copier allows you to make a backup copy of almost any type of CD. This program allows you to make a copy of a CD for everyday use so that you can archive and save the original copy. (Disc Copier is titled "CD Copier"...

  • Page 76: How To Copy A Cd

    Roxio documentation for recording problems, first instructions on how to copy CDs from a CD drive to a CD-RW drive. check for available software patches on the Dell Support website at support.dell.com and if necessary, the Roxio support website at support.roxio.com.

  • Page 77: Connecting A Television To The Computer

    • Composite video (for a television with only a composite video input; also uses the Dell-supplied composite TV-out adapter cable) The audio connector on the side of the computer enables you to connect the computer to your television or audio device, using a commercially available audio cable.

  • Page 78: S-Video Connection

    S-Video Connection Before you begin, ensure that you have the following cables: Using CDs, DVDs, and Other Multimedia Shut down the computer and the television and/or audio device you want to connect. Plug one end of the S-video cable into the S-video connector on the computer.
  • Page 79 Plug the other end of the S-video cable into your television. Plug the single-connector end of the audio cable into the headphone connector on your computer. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device.

  • Page 80: Composite Video Connection

    Composite Video Connection To connect the computer to a television that has a composite video input only, Dell provides a composite TV-out adapter cable. Before you begin, ensure that you have the following cables: Using CDs, DVDs, and Other Multimedia...
  • Page 81 S-video TV-out connector S-video connector Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable. Plug the other end of the composite video cable into the composite video connector on the television. Plug the single-connector end of the audio cable into the headphone connector on the computer.

  • Page 82: Enabling The Display Settings For A Television

    Enabling the Display Settings for a Television ATI Video Controller NOTE: Ensure that you properly connect the television before you enable the display settings. NOTE: Various programs access the hardware in different ways. You may or may not need to click the primary button for DVD video is visible only on the display that is set to primary.

  • Page 83: Setting Up A Home And Office Network

    S E C T I O N 6 S e t t i n g U p a H o m e a n d O f f i c e N e t w o r k Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks...

  • Page 84: Connecting To A Network Adapter

    Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

  • Page 85: Network Problems

    On the welcome screen, click Next. Click Checklist for creating a network. Complete the checklist and required preparations, and return to the Network Setup Wizard. Follow the instructions on the screen. Network Problems H E C K T H E N E T W O R K C A B L E C O N N E C T O R connector is firmly connected to the optional connector on the computer and the network wall jack.

  • Page 86: Connecting To Wireless Local Area Networks

    These settings are unique to your network and cannot be provided by Dell. Determining your Network Type Wireless networks fall into two categories — infrastructure networks and...

  • Page 87: Connecting To A Network In Windows Xp

    Utilities, and Applications CD (that came with your computer) in the "User’s Guides-Network User’s Guides" category. The User’s Guide is also available on the Dell Support website at support.dell.com. Click Start, Control Panel, and then click Switch to Classic View.
  • Page 88 NOTE: The names of wireless networks that your computer can see are listed in the Available Networks area. Setting Up a Home and Office Network Click Add. The Wireless network properties window appears.
  • Page 89 Enter the name of your network in the Network name (SSID) field. If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer-to-computer (ad hoc) network; wireless access points are not used.

  • Page 90: Finalizing Your Network Connection (Security Settings)

    Finalizing your Network Connection (Security Settings) To finalize your connection, you must change your wireless security settings to match the wireless network you are trying to connect to. Choose one of the following connection options based on the security settings for your network: Setting Up a Home and Office Network •...
  • Page 91 Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of the Dell wireless software may not contain the drop-down menus. If you are using an earlier version, de-select the Data encryption (WEP enabled) check box and go to step 5.
  • Page 92 NOTE: Your computer may take up to a minute to attach to the network. Connecting to a Network with Wired Equivalent Protocol (WEP) Security Requirements Setting Up a Home and Office Network From the Data encryption drop-down menu, select your data encryption type (as provided by the network administrator).
  • Page 93 Click Properties. From the Network Authentication drop-down menu, select Open. Earlier versions of Dell wireless software may not contain the drop-down menus. If you are using an earlier version, select the check box labeled Data encryption (WEP enabled) and go to step 5.
  • Page 94 NOTE: Your computer may take up to a minute to attach to the network. Setting Up a Home and Office Network Enter the WEP network key, provided by your network administrator, in the Network key field. Enter this key again in the Confirm network key field. Click OK.

  • Page 95: Solving Problems

    S E C T I O N 7 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems If Your Computer Gets Wet If You Drop or Damage Your Computer...

  • Page 96: Finding Solutions

    Solving Pr oblems See page 52. Press the power button to resume from standby mode. See the Tell Me How help file for more information on standby mode. Get technical assistance from Dell. See page 98. ® See page 98.
  • Page 97 See page 99. See page 73. See page 40. See page 35. See page 101. See page 68. See page 68. See page 69. See page 102 See page 85. See page 98. See page 104. See page 34. See page 36. See page 106.

  • Page 98: Accessing Help

    Accessing Help Error Messages If the message is not listed, see the documentation for the operating system or the program that was running at the time the message appeared. Solving Pr oblems O A C C E S S T H E E L L O W H E L P F I L E Click the Start button and click Help and Support.

  • Page 99: Video And Display Problems

    AC adapter, and turn on the computer. X I T S O M E P R O G R A M S A N D — Contact Dell (see "Accessing Help" on — The program that you are —...

  • Page 100: If The Display Is Difficult To Read

    Solving Pr oblems E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp. H E C K T H E A D A P T E R —...

  • Page 101: If Only Part Of The Display Is Readable

    If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 139). Scanner Problems H E C K T H E P O W E R C A B L E C O N N E C T I O N power cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 102: Drive Problems

    NOTE: For information on saving files to a floppy disk, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 98. Solving Pr oblems Drive Problems If you cannot save a file to a floppy drive ®...

  • Page 103: If You Have Problems With A Hard Drive

    E I N S T A L L T H E D R I V E — Save and close any open files, exit any open programs, and shut down the computer. Remove the drive from the module bay. See "Using the Module Bay" in the Tell Me How help file for instructions.

  • Page 104: General Program Problems

    F Y O U H A V E P R O B L E M S W I T H A Contact Dell (see "Accessing Help" on page 98). F Y O U H A V E P R O B L E M S W I T H A E L L —...

  • Page 105: If Your Computer Gets Wet

    If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.

  • Page 106: If You Drop Or Damage Your Computer

    — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see "Contacting Dell" on page 139). See "Dell Technical Support Policy (U.S. Only)" on page 138 for a description of the hardware and software support provided by Dell.

  • Page 107: Drivers

    Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer.

  • Page 108: Reinstalling Drivers And Utilities

    Solving Pr oblems Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

  • Page 109: Manually Reinstalling Drivers For Windows Xp

    From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears. Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. After the CD completes the hardware scan, you can also detect other drivers and utilities.

  • Page 110: Using System Restore

    Solving Pr oblems Double-click the name of the device for which you are installing the driver. Click the Driver tab and click Update Driver. Click Install from a list or specific location (Advanced) and click Next. Click Browse and browse to the location to which you previously extracted the driver files.

  • Page 111: Undoing The Last System Restore

    Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold. Select a restore point and click Next.

  • Page 112: Resolving Software And Hardware Incompatibilities

    Solving Pr oblems Click the System Restore tab. Ensure that Turn off System Restore is unchecked. Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: Click the Start button and click Control Panel.

  • Page 113: Reinstalling Microsoft ® Windows ® Xp

    Windows XP . The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows XP , disable any virus protection software installed on your computer before you reinstall Windows XP .
  • Page 114 NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer. Solving Pr oblems Press the arrow keys to select CD-ROM, and then press When the Press any key to boot from CD press any key.

  • Page 115: Reinstalling Drivers And Software

    Enter the date, time, and time zone in the Date and Time Settings window and click Next. If the Networking Settings screen appears, click Typical and click Next. If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections.
  • Page 116 Solving Pr oblems...

  • Page 117: Adding And Replacing Parts

    S E C T I O N 8 A d d i n g a n d R e p l a c i n g Pa r t s Adding Memory Adding a Mini PCI Card Replacing the Hard Drive...

  • Page 118: Adding Memory

    Be sure to add only memory modules that are intended for your computer. CAUTION: Before working inside your Dell™ computer, read the safety instructions on page 11. Save and close any open files, exit any open programs, and shut down the computer (see "Turning Off Your Computer"...
  • Page 119 NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. If you are replacing a memory module, remove the existing module. NOTICE: Handle memory modules by their edges, and do not touch the components on a module.

  • Page 120: Adding A Mini Pci Card

    (802.11a, 802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mini PCI card. If you are removing and/or installing a 2.4-GHz (802.11b, 802.11b/g) Mini PCI card, follow the instructions noted below.
  • Page 121 Remove all installed batteries, and disconnect the AC adapter cable and any external devices from the computer. Wait 5 seconds before proceeding. Ground yourself by touching a metal connector on the back of the computer, and continue to do so periodically during this procedure. Turn the computer over, and remove the screw from the Mini PCI card cover.
  • Page 122 Adding and Re placing Par ts If a Mini PCI card is not already installed, go to step 9. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

  • Page 123: Replacing The Hard Drive

    antenna connectors on card (2) Lower the Mini PCI card toward the inner tabs to approximately a 20-degree angle. Continue lowering the Mini PCI card until it snaps into the inner tabs of the connector. Replace the cover. Replacing the Hard Drive NOTICE: To prevent data loss, shut down your computer (see "Turning Off Your Computer"...
  • Page 124 NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: You need the Operating System CD to ® install the Microsoft ® Windows operating system. You also need the Drivers and Utilities CD...
  • Page 125 NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" on page 17. Pull the hard drive cover out of the computer. Remove the new drive from its packaging. Save the original packaging for use when storing or shipping the hard drive.
  • Page 126 Adding and Re placing Par ts...

  • Page 127: Appendix

    S E C T I O N 9 A p p e n d i x Specifications Standard Settings Dell Technical Support Policy (U.S. Only) Contacting Dell Regulatory Notices Limited Warranties and Return Policy...

  • Page 128: Specifications

    Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache External bus frequency System Information Data bus width DRAM bus width Microprocessor address bus width Flash EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Smart Card Read/write capabilities...
  • Page 129 Smart Card (continued) Interface speed EMV level WHQL certification Compatibility Insert/eject cycles Memory Minimum requirement Memory module connector Memory module capacities Memory type Standard memory Maximum memory Ports and Connectors Serial Parallel Video Audio Infrared sensor S-video TV-out Mini PCI 9600–115,200 BPS level 1 certified PC/SC...
  • Page 130 Appendix Ports and Connectors (continued) Modem Network adapter Communications Modem: Type Controller Interface Network adapter Wireless (optional) Video Video type Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion RJ-11 port RJ-45 port v.92 56K MDC softmodem internal AC ’97 bus...
  • Page 131 Audio (continued) Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch AC ’97 microphone miniconnector, stereo headphones/speakers miniconnector two 4-ohm speakers 2-W channel into 4 ohms keyboard shortcuts or program menus...
  • Page 132 Appendix Display (continued) Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage 6.5 W (XGA); 7.0 W (SXGA+) brightness can be controlled through keyboard shortcuts...
  • Page 133 Battery (continued) Charge time with computer off (approximate) Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage...
  • Page 134 Appendix Physical Height Width Depth Weight: With travel module With CD drive Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage...

  • Page 135: Standard Settings

    Standard Settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for this program. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens Turn on (or restart) your computer.

  • Page 136: Commonly Used Options

    Appendix Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence using the Boot Order page of the system setup program.
  • Page 137 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) Shut down the computer.

  • Page 138: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell- installed hardware.

  • Page 139: Definition Of "Dell-Installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstand- ard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
  • Page 140 NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 141 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
  • Page 142 Country (City) International Access Code Country Code City Code Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (home/small business) Customer Care (med./large business, government)
  • Page 143 Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...
  • Page 144 Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...
  • Page 145 Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 146 Country Code City Code Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK...
  • Page 147 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
  • Page 148 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)
  • Page 149 Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)
  • Page 150 Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...
  • Page 151 Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
  • Page 152 Country (City) International Access Code Country Code City Code Portugal E-mail: support.euro.dell.com/es/es/emaildell/ International Access Code: 00 Technical Support Country Code: 35 Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St. Vincent and the Grenadines General Support...
  • Page 153 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 154 Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)
  • Page 155 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 156 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 157: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that accompanied your computer.

  • Page 158: Nom Information (Mexico Only)

    Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.

  • Page 159: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for...
  • Page 160 Dell computer on which such parts are installed. The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts.
  • Page 161 During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
  • Page 162 We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 163: Total Satisfaction" Return Policy (U.s. Only)

    You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in...
  • Page 164 – Failure to follow the product instructions or failure to perform preventive maintenance – Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE.
  • Page 165 Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts.
  • Page 166 What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.

  • Page 167: Total Satisfaction" Return Policy (Canada Only)

    If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.

  • Page 168: 1-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice;...

  • Page 169: Making A Claim

    In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 170: Only (U.s. And Canada Only)

    Limited Warranty ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately or as part of a computer system). If the Pentium or Celeron processor, which is the subject of this Limited Warranty, fails during the warranty period for reasons covered by this Limited Warranty, Intel, at its option, will: •...
  • Page 171 ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
  • Page 172 Appendix...
  • Page 173 CDs general information, 74 helpful tips, 75 instructions, 76 crashes, 104 damaged computer testing, 106 Dell support policy, 138 Device Driver Rollback, 108 device latch release description, 26, 30 system view, 26, 30 device status lights, 21 description, 21...
  • Page 174 hard drive description, 24, 31 preventing damage, 125 replacing, 123 system view, 24, 31 hardware drivers, 107 Hardware Troubleshooter, 112 help file accessing, 98 infrared sensor description, 24 system view, 24 Internet connection about, 34 options, 34 setting up, 34 IR sensor See infrared sensor IRQ conflicts, 112...
  • Page 175 RAM. See memory reinstalling drivers, 108, 113 safety instructions, 11 security cable slot description, 24-25 system view, 24-25 serial connector description, 29 system view, 29 shutting down your computer, 43 smart card slot description, 24 system view, 24 software fixing problems, 104 reinstalling software, 108, 113 speakers description, 22...
  • Page 176 Index...

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