permanently delete all data on the hard drive and remove any programs
installed after you received the computer. Use Dell PC Restore or Dell
Factory Image Restore only if System Restore did not resolve your
operating system problem.
If you received an Operating System disc with your computer, you can use
it to restore your operating system. However, using the Operating System
disc also deletes all data on the hard drive. Use the disc only if System
Restore did not resolve your operating system problem.
Using Microsoft Windows System Restore
The Windows operating systems provide a System Restore option which
allows you to return your computer to an earlier operating state (without
affecting data files) if changes to the hardware, software, or other system
settings have left the computer in an undesirable operating state. Any
changes that System Restore makes to your computer are completely
Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ computer to the Windows Classic
Starting System Restore
Before you restore the computer to an earlier operating state, save and
close any open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
1 Click Start→ All Programs→ Accessories→ System Tools→ System
2 Click either Restore my computer to an earlier time or Create a restore
3 Click Next and follow the remaining on-screen prompts.