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Schwinn 470 Troubleshooting Manual
Schwinn 470 Troubleshooting Manual

Schwinn 470 Troubleshooting Manual

Clear the "please stride" error message

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3/12/24, 9:34 AM
Schwinn 470:  How do I clear the "Please Stride" error message?
Follow this troubleshooting guide to help resolve a "Please Stride" error message on the console of your Schwinn 470 Elliptical.
Some common complaints may include:
Error code displayed
Please Stride message
Stride error code
 
Follow these steps to troubleshoot the issue
 
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
(2) 6mm hex/Allen wrenches or the wrench from the
hardware card included with your machine
Magnet
Voltmeter
Crank puller (if removing crank arms for troubleshooting)
1.
Inspect the cables at the console. Unplug your machine from power. Use a Phillips head screwdriver to remove the 4
screws connecting the console to the mast. Lift the console up to expose the cables (reference 1). Disconnect and
inspect the cables and connections coming from the console for damage, such as crimps, cuts, or bent pins. If the
cables are undamaged, plug them back in, ensuring they are oriented in the correct direction, and retest your machine
[12800.A]. If the cable is damaged,
Console [12800.C].
about:blank
Schwinn 470:  How do I clear the "Please Stride" error message?
order an Upper Console
(Reference 1)
Cable [12800.B]. If the console is damaged,
ID: 12800.1
order a
1/6

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Summary of Contents for Schwinn 470

  • Page 1 Schwinn 470:  How do I clear the "Please Stride" error message? ID: 12800.1 Follow this troubleshooting guide to help resolve a "Please Stride" error message on the console of your Schwinn 470 Elliptical. Some common complaints may include: Error code displayed...
  • Page 2 3/12/24, 9:34 AM Schwinn 470:  How do I clear the "Please Stride" error message? The bolts circled in red need to be removed to access the cables between the console and the console mast. Inspect the cables circled in teal for damage.
  • Page 3 3/12/24, 9:34 AM Schwinn 470:  How do I clear the "Please Stride" error message? Inspect the 12-pin cables circled in red for damage.  If the issue persists, unplug your elliptical and wait 5 minutes before continuing. You will need a crank puller in order to remove the shrouds and inspect the servo motor cable.
  • Page 4 3/12/24, 9:34 AM Schwinn 470:  How do I clear the "Please Stride" error message? The mast to servo cable is highlighted in red and the servo motor is labeled 'A.' Inspect the entire length for damage and a secure connection.
  • Page 5 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
  • Page 6 3/12/24, 9:34 AM Schwinn 470:  How do I clear the "Please Stride" error message? Part Description Part SKU Console (2013 model) 8002118 Console (2017 model) 8011277 Crank Puller 74025 Crank Spindle with Pulley (2013 model) 8001065 Crank Spindle with Pulley (2017 model)

This manual is also suitable for:

Sch 470Sch 570eiSch journey 4.5100517100383