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Summary of Contents for MSI PRO MP275PG
- Page 1 PRO Series LCD Monitor PRO MP275PG PRO MP275PGDE Service Guide...
- Page 2 Contents Copyright and Trademarks Notice ................. 4 Revision ........................4 How to Use this Service Guide ................4 Safety Instructions ....................5 Power ........................5 Environment ......................5 Conditional Warranty Service ................. 6 Upgrade and Service ....................6 Publicly Available Service Information ..............7 Disassembly &...
- Page 3 Mainboard ......................24 Mainboard Disassembly ..................24 Mainboard Assembly ................... 25 Power Board ......................26 Power Board Disassembly ................... 26 Power Board Assembly ..................27 Navi Board & Navi Key ..................28 Navi Board & Navi Key Disassembly ..............28 Navi Board &...
- Page 4 Copyright and Trademarks Notice Copyright © 2023 Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. Third-party trademarks and names are the properties of their respective owners. No warranty as to accuracy or completeness is expressed or implied.
- Page 5 ∙ Place the power cord in a way that people are unlikely to step on it. Do not place anything on top of the power cord. ∙ If this product comes with an adapter, use only the MSI provided AC adapter approved for use with this product.
- Page 6 MSI offers customers replacement parts, product repair and services for 3 years from the date of sale for all EPEAT-registered products. Damages caused by servicing of products not authorized by MSI or the use of modified or non-MSI authorized parts or components are not covered by MSI Limited Warranty Agreement.
- Page 7 Publicly Available Service Information Service Information Section Product Components and Disassembly instructions including Accessories identifying the required tools. Recommended Tools Product Components and Exploded diagram of parts. Accessories List of spare parts including manufacturer- Product Upgradeability and approved spare parts and how to obtain Repairability them.
- Page 9 Disassembly & Assembly...
- Page 10 Product Components and Accessories ⚠ Important MSI provides the below list of components for the system configuration purchased and within 2 years after discontinuation of the product to increase the operational life of that product. Further services can be obtained by contacting...
- Page 11 Component/Accessory ITEM The Stand Rear Cover LCD Panel & Shielding Cover & Bracket Mainboard Power Board Navi Board & Navi Key Deco Strip Speakers Power Cord...
- Page 12 Product Upgradeability and Repairability Hardware features for upgradeable, repairable or replaceable using only commonly available tools and listing of replaceable spare parts by products can be obtained by MSI Online Customer Service contacting hyperlinks For replacement, repair, or upgrade methods, please refer to the in the table below.
- Page 13 Recommended Tools The following tools may be needed while performing the disassembly and assembly procedures. • Cross-head screwdriver • Parallel screwdriver (optional) • Tweezers • Pry tool • Diagonal pliers (optional) • Heat gun (optional) • Anti-static gloves • Anti-static wrist strap (optional) •...
- Page 14 Preparation for Disassembly 1. Power off the monitor and your computer. 2. Disconnect the power cords of your monitor and PC from the electrical outlet. 3. Disconnect the all cables power cord from the monitor.
- Page 15 ⚠ Important Disconnect all power sources and place the monitor on a steady surface before ∙ disassembly/assembly. When unplugging the power cord, always hold the connector part of the cord. Never ∙ pull the cord directly. Do not place the monitor in environments subject to mist, smoke, vibration, ∙...
- Page 16 The Stand Stand Disassembly 1. Place the monitor face down on a steady, protected surface. ❶ 2. Locate and remove the screws that secure the stand ❷ 3. Lift up and remove the stand from the monitor.
- Page 17 Components EOL Instructions Stand Assembly 1. Place the monitor face down on a steady, protected surface. 2. Align the screw holes on the stand with the screw holes on the rear cover. ❶ ❷ 3. Replace and fasten the screws to secure the stand...
- Page 18 Rear Cover Rear Cover Disassembly ❶ ❷ 1. Place your thumbs on the rear cover , and other fingers against the front ❸ bezel. Press down your thumbs to open top, left and right side of the rear cover. ⚠ Important ∙...
- Page 19 Components EOL Instructions ❹ 3. Gently lift the rear cover up and be careful when disconnecting speaker ❺ cables ❻ ❼ 4. Gently deroute and remove the Navi board , speakers , and all cables from the rear cover. 5. Remove Navi Key to complete.
- Page 20 Rear Cover Assembly 1. Insert Navi Key to start assembling the rear cover. ❶ ❷ 2. Carefully attach the Navi Board , speakers to its position and route their cables. ❸ 3. Connect speaker cables to the mainboard carefully, then close the rear cover ❹...
- Page 21 Components EOL Instructions ❺ 4. Align the tabs on the rear cover with the slots . Gently push the rear cover ❻ downwards to finish.
- Page 22 LCD Panel & Shielding Cover & Bracket LCD Panel & Shielding Cover & Bracket Disassembly ❶ ❷ , shieding cover screws deco strip screws 1. Remove board screws ❹ 2. Disconnect the LED cable . When disconnecting the panel signal cable press and hold the cable’s release tabs and pull the cable carefully outwards.
- Page 23 Components EOL Instructions LCD Panel & Shielding Cover & Bracket Assembly ❶ ❷ 1. Install the T-Con board with its adhesive tape, connect panel signal cable ❹ ❸ Set rigidly in place bracket and locate the shielding cover ❺ 2. Connect the panel signal cable , press and hold the cable’s release tabs and ❼...
- Page 24 Mainboard Mainboard Disassembly Disconnect the cable to finish. Here Mainboard is the right-side one.
- Page 25 Components EOL Instructions Mainboard Assembly ❶ 1. Connect the cable to the mainboard. Here Mainboard is the right-side one.
- Page 26 Power Board Power Board Disassembly ❶ 1. Reverse the shielding cover. Locate the power board, remove screws , flip the ❷ ❸ power board over and disconnect the cable to finish.
- Page 27 Components EOL Instructions Power Board Assembly ❶ ❷ 1. Connect the cable to the powerboard. Flip the power board over , secure ❸ screws to finish.
- Page 28 Navi Board & Navi Key Navi Board & Navi Key Disassembly ❶ 1. Lift and remove the Navi board with the cable off the rear cover. ❷ 2. Remove Navi Key to clear the rear cover.
- Page 29 Components EOL Instructions Navi Board & Navi Key Assembly ❶ 1. Insert Navi Key to start assembling the rear cover. ❷ 2. Align and replace the Navi key board onto the rear cover.
- Page 30 Speakers Speaker Disassembly 1. Locate speakers. ❶ 2. Disassemble speakers from the retainers and carefully deroute speaker cables.
- Page 31 Components EOL Instructions Speaker Assembly ❶ 1. Align speaker cables and secure speakers to retainers 2. Route and connect the speaker cables.
- Page 32 Deco Strip Deco Strip Disassembly ❶ 1. Place the monitor in face-down position. Remove screws that secure the deco strip to the LCD bezel with a cross-head screwdriver. ❷ 2. With the monitor face up, Gently pull outwards to remove the deco strip from the LCD bezel.
- Page 33 Components EOL Instructions Deco Strip Assembly ❶ 1. Place the deco strip back to the LCD bezel with screw holes aligned and then snap it into place by pressing down around the edges. ❷ 2. Replace and tighten screws with a cross-head screwdriver to secure the deco strip to the LCD bezel.
- Page 34 Powering Up After Maintenance 1. Connect the signal cable from the monitor to your PC. Connect the power cord to the monitor power jack and the electrical outlet. Turn on the monitor. 2. Depending on the monitor’s signal ports, check the VGA, HDMI, DP ports in sequence.
- Page 35 Users may refer to the following tips or visit for quick and easy troubleshooting when encountering common problems with the product. It is always suggested that users contact the authorized MSI service center for advanced tech support if needed. The power LED is off.
- Page 36 Recycling guidelines The Stand 1. Follow Stand Disassembly to remove the adjustable stand from the monitor. ❶ 2. By disassembling quick release fasteners of the stand base to seperate the ❷ adjustable stand and the base 3. You’ll see the stand and base seperated.
- Page 37 Components EOL Instructions ❸ ❹ 4. Reverse the base. Tear off rubber pads and remove screws under with a cross head screwdriver to open the base. ❺ 5. Open and take out the steel base plate , the plastic base plate can be recycled by qualified recyclers.
- Page 38 7. Use a pry tool to open up the steel and plastic VESA plate around the edge. 8. Both plates can be recycled by qualified recyclers. ❼ ❽ ❾ ❿ 9. Take off the circular disc-shaped top in the directions below...
- Page 39 Components EOL Instructions ⓫ ⓬ 10. Remove screws to take the cap off 11. Unscrew the base and remove all components...
- Page 40 Rear Cover ⚠ Important Before recycling the separated plastic parts, please use a cross-head screwdriver or the diagonal pliers to remove all the screw bosses with copper sticks, if any. 1. Follow Rear Cover Disassembly to remove the rear cover. ❶...
- Page 41 Components EOL Instructions Removal of Deco Strip & LCD Bezel ❶ Place the display module in the workbench, remove the FFC cable ❷ ❸ ❹ , and remove the conductive cloth ear off the adhesive tapes ❺ Place the monitor in face-down position. Remove deco strip screws that secure to the LCD panel with a cross-head screwdriver.
- Page 42 ❼ 4. Take three wrinkle tape of adhesive paper and stick the source board to the LCD panel...
- Page 43 Components EOL Instructions ❽ 5. Use a pry tool to open the LCD bezel and allow the rubber frame to separate from the back plate, which has a total of 26 buckles. note:1.This disassembly must be done in a clean room. 2.You must wear an anti-static wrist strap when touching the mainboard and LCD panel.
- Page 44 Product End-of-Life Instructions ⚠ Important MSI Environmental Information Information on MSI’s Environmental initiatives, policies, programs and goals can be found at Environmental Sustainability Policy Purpose This information is to provide the guidance to recyclers on the presence of materials and components at the product level, as required by the EU WEEE and amending Directive.
- Page 45 Product Take-Back Service Waste electrical equipment may contain hazardous substances and thus endanger human health & the environment. Prope1r disposal is therefore required. MSI provides free recycling of EPEAT-registered products to ensure that the product reaches the end of its useful life and that it is recycled responsibly.
- Page 47 OSD Setup...
- Page 48 OSD Setup This chapter provides you with essential information on OSD Setup. ⚠ Important All information is subject to change without prior notice. Navi Key The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu.
- Page 49 Up/ Down/ Left/ Right: ∙ selecting function menus and items ∙ adjusting function values ∙ entering into/exiting from function menus Press (OK): ∙ launching the On-Screen Display (OSD) ∙ entering submenus ∙ confirming a selection or setting Hot Key ∙ Users may enter into preset function menus by moving the Navi Key up, down, left or right when the OSD menu is inactive.
- Page 50 OSD Menus Image 1st Level Menu 2nd/3rd Level Menu Description Brightness 0-100 ∙ Properly adjust Brightness according to the surrounding lighting. Contrast 0-100 ∙ Properly adjust Contrast to relax your eyes. Sharpness ∙ Sharpness improves clarity and details of images. Image ∙...
- Page 51 1st Level Menu 2nd/3rd Level Menu Description Color Temperature Cool ∙ Use Up or Down Button to select and preview mode effects. Normal ∙ Press the Middle Button to confirm and Warm apply your mode type. ∙ Users can adjust Color Temperature in Customization R (0-100) Customization mode.
- Page 52 Navi Key 1st Level Menu 2nd Level Menu Description ∙ All Navi Key items can be adjusted via OSD Menus. Down Brightness Left Mode Right Alarm Clock Input Source Refresh Rate Info. On Screen Audio Volume Settings 1st Level Menu 2nd Level Menu Description Language...
- Page 53 1st Level Menu 2nd Level Menu Description Info. On Screen ∙ The information of the monitor status will be shown on the right side of the screen. ∙ Activating Info. On Screen will affect: Affected Function Function Status » Eye-Q Check Set to OFF Audio Volume 0-100...
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