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Related Manuals for BenQ RP6504
Summary of Contents for BenQ RP6504
- Page 1 BenQ Board Interactive Flat Panel RP6504/RP7504/RP8604 User Manual V 1.00...
- Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
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Page 3: Product Support
Available files vary by model. • Make sure your computer is connected to the Internet. • Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com... -
Page 4: Table Of Contents
Connect the video output ..........................18 Connect to serial port ............................18 Initial setup ..............................19 Enable AMS service ..............................19 Log in to BenQ Board .............................20 BenQ service interface ............................20 Set up the Internet connection ........................22 System update ................................23 Google system interface ............................24... - Page 5 Audio settings ................................29 Advanced settings ..............................30 Floating tool ..............................32 Apps ................................33 Supported media formats ........................34 Product information ..........................36 Specifications ................................36 Dimensions (RP6504) ............................39 Dimensions (RP7504) ............................40 Dimensions (RP8604) ............................41 Supported input signal resolution .......................42 Troubleshooting ............................43 2023/11/06...
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Page 6: Safety Warnings And Precautions
Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used The lightning flash with arrowhead symbol, within with the equipment must have three cores and be an equilateral triangle, is intended to alert the user correctly wired to provide connection to the ground. -
Page 7: Important Safety Instructions
Important safety instructions 1. Do not use this apparatus near water. 2. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 3. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. -
Page 8: Notes On Cleaning The Display
BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory... - Page 9 BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http:// csr.BenQ.com/...
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Page 10: Package Contents
Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord (by region) VGA cable x1 2.4 GHz remote control HDMI cable x1 Touch USB cable x1 USB Type-C cable x1 AAA battery x2 * Touch pen (with NFC... -
Page 11: Set Up The Display
Set up the display Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. •... -
Page 12: Install Camera
Install camera Set up your webcam on the top of the display. Two installation methods are provided depends on the connection port of your webcam. • For USB-C camera (DV01K) • For USB-A camera (DVY32) For USB-C camera (DV01K) The mounting components you need: M3 screw x 2 1. -
Page 13: Install External Pc
2. Tilt the camera downward. 3. Install the mount with two M3x5mm screws on the top of the display. 4. Tilt the camera back. Install external PC The back of the display has four screw holes at its bottom-left side with a dimension of VESA mount 75x75 mm. -
Page 14: Parts Of The Display And Their Functions
Parts of the display and their functions Front panel Name Description Connects to USB-C devices for power delivery and data transfer. TYPE-C* Supports the transmission of video, audio, and touch function. HDMI Connects to video sources that support the HDMI interface. TOUCH Supports touch signal input from an external computer. -
Page 15: Rear Panel
Name Description Volume down Decreases the volume. Volume up Increases the volume. Rear panel Connections on page 15 for details. Name Description Connects to external speakers or earphones. EARPHONE This port does not support microphone function TYPE-C Connects to USB-C devices for data transfer. Connects USB devices such as keyboards, mouse, and USB flash PUBLIC 3.0* drives. - Page 16 OPS Slot device. * With these smart ports, a laptop (connected to BenQ Board via USB Type-C or HDMI + Touch USB) can use the USB devices, speakers, and external cameras from BenQ Board to enhance the conference experience. Please note that the built-in array microphone can only be accessed by an OPS source.
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Page 17: Remote Control
Press to proceed Direction key. Press for right selection. Direction key. Press for downward selection. Android system main screen button. Return key Press to activate Google Assistant. Say commands to control the BenQ Board. Volume up/down. FREEZE Freeze screen One key for blank screen. Go to >... - Page 18 You should replace them as soon as possible. 3. Put the cover back on. Use BenQ Board by remote control 1. Insert the remote control USB receiver into the USB-A ports at the lower left corner on the rear side of the display.
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Page 19: Using Touch Pen To Launch Ezwrite
If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue: 1. Insert the USB receiver to BenQ Board’s USB port and place the remote control near it. 2. Press the and BLANK at the same time, and the indicator light will start flashing. -
Page 20: Connections
Connections Connect power 1. Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet. 2. Set the power switch to ON (I). The system will enter standby mode. •... -
Page 21: Connect The Touch Module
Connect the touch module The touch module of the display supports easy plug-and-play operation. There is no need to install additional drivers on the computer. Try either method below to set up the video and touch input: A. Connect the TYPE-C port on the display to a USB Type-C port on the computer using the supplied USB Type-C cable. -
Page 22: Connect The Vga Input
Connect the VGA input 1. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output port to the PC AUDIO-IN jack on the display using a suitable audio cable. -
Page 23: Connect The Video Output
Connect the video output Use an HDMI cable to connect the HDMI-OUT port to the respective input port on the device. HDMI-OUT Connect to serial port Directly connect a computer to the RS232 port on the input/output terminals. RS232 • The applicable cable is not supplied and should be purchased separately. •... -
Page 24: Initial Setup
Initial setup 1. Turn on the display. Wait for the display to boot up with the BenQ screen. 2. Follow the on-screen instructions to set up the language, date and time, and network. You can skip some of these steps and complete the setup later. -
Page 25: Log In To Benq Board
Log in to BenQ Board BenQ provides different login options for easier account management. Log in options are as below. A. Guest As a guest, you can access most of the basic functions. All data will be erased after logging out. - Page 26 C. App shortcuts Add up to 7 shortcuts (sync with AMS web). D. Connection E. All apps Tap to find all apps, widgets and bookmarks. F. Help G. Volume H. Wi-Fi I. Notifications Side tool bar Tap the side bars at the left or right of the main interface to access the side tool bar. You may drag the tool to the top or bottom of the screen to suit your preference.
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Page 27: Set Up The Internet Connection
Set up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly. Please contact your local dealer for more information on configuring the wireless connection. -
Page 28: System Update
System update The system will automatically detect and prompt for software updates on every startup. To manually update the software 1. Press on the remote control or on the control panel. The OSD menu appears. 2. Tap Advanced > System update. 3. -
Page 29: Google System Interface
Google system interface If you did not enable BenQ services, you’ll see the Google interface as below. A B C A. Back B. Home C. Recent apps... -
Page 30: Menu Operations
Menu operations Through BenQ Board • To enter the OSD menu, press on the control panel. • To make selections, directly tap an item. • Tap a blank area outside the menu to exit. Through remote control • To enter the OSD menu, press on the remote control. - Page 31 General settings a. Brightness • Use the brightness bar to adjust the brightness for the display. • To adjust picture details, go to > Display > Picture mode. b. Audio • Use the volume bar to adjust the volume for the display. •...
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Page 32: Display Settings
Display settings Menu Descriptions Auto backlight Switch on/off auto backlight. When no input source such as HDMI, DP, VGA, Type-C is detected, power save options are as below. • Off: Always keep backlight on. Power save mode • Low: Turn off backlight when no input source is detected after 5 minutes. - Page 33 Menu Descriptions Adjust functions below: • Aspect ratio • EDID • HDMI CEC • Pixel shift Advanced settings • Dynamic contrast (DCR) • Auto switch source • HDMI out • Blank button on remote • VGA calibration including H position, V position, Clock, Phase.
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Page 34: Audio Settings
Audio settings Menu Descriptions Mute Tap the switch to mute or unmute. Balance Adjust the sound balance of the audio output. Switch between preset sound modes that best suit your environment. • Standard Sound mode • News • Cinema • Sport... -
Page 35: Advanced Settings
Advanced settings Menu Descriptions System toolbar Show/Hide the toolbar. Enable the function to allow 100 W charging. If Front USB-C 100W charging disabled, the maximum charge rate is 65 W. Once enabled, the ionizer stays active for a maximum Air ionizer of 10 minutes. - Page 36 For Slot-in PC startup, options are as below: • Source selected: Starts up OPS by selecting OPS in Startup settings Connection. • Board startup: Starts up OPS when BenQ Board starts up. Start up and shut down the display at a designated Power schedule time, and set a startup source.
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Page 37: Floating Tool
Floating tool The EZWrite floating tool allows you to quickly write or create annotations on any screen that the display is showing. To access the floating tool use either one of the following methods: • In the Android interface, tap in the side tool bar. •... -
Page 38: Apps
Apps You can access all google services and some BenQ Apps by default. BenQ apps Icon Application name Description Access your personalized workspace environment and AMS files settings, and manage your files and accounts on any BenQ display that you have logged in to. -
Page 39: Supported Media Formats
Supported media formats Video File Codec detail Extension Video Audio Maximum transmit ratio Mpeg-4 1920*1080 60 Fps .3gp/.3GP2 Mpeg2 Layer2/3, AAC- LC, PCM H.263 352*288 30 Fps Mpeg-4 1920*1080 60 Fps .avi H.263 Mpeg2 Layer2/3,AAC- LC, PCM 352*288 30 Fps H.264 3840*2160 30 Fps 100Mbps Mpeg-4... - Page 40 File Format Audio Codec Supported range Sample Rate: 8K~48KHz .mp3 MPEG Audio Layer3 MPEG2 layer2/3 Bit Rate: 8~320Kbps .ogg Vorbis Vorbis Sample Rate: 8K~96KHz .wav Sample Rate: 8K~48KHz Photo File Format Supported range .bmp 8000x8000 .gif 6000x4500 Base-line 8000x8000 .jpeg/jpg JPEG Progressive 8000x8000 .png...
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Page 41: Product Information
Product information Specifications Specifications Item RP6504 / RP7504 / RP8604 Size RP6504: 65" / RP7504: 75" / RP8604: 86" Light Source DLED Aspect Ratio 16:9 Resolution 3840 x 2160 RP6504: 0.37(H) x 0.37(V) Pixel Pitch(mm) RP7504: 0.43(H) x 0.43(V) RP8604: 0.49(H) x 0.49(V) - Page 42 Specifications Item RP6504 / RP7504 / RP8604 USB 2.0 (Type A) Rear I/O: x1 Front: x2 USB 3.0 (Type A) (OPS/ Top: x1 External Follow) Rear: x2 Wi-Fi dongle: x1 USB 3.0 (Type A) Remote control: x1 USB Touch Output (OPS/ External pass through Rear: x 2, Front: x 1 (USB 3.0)
- Page 43 Specifications Item RP6504 / RP7504 / RP8604 RP6504: 1488.4 × 937.6 × 117.7 mm (58.6 × 36.9 × 4.6 inch) RP7504: 1709.4 × 1060.8 × 117.7 mm (67.3 × 41.8 × Dimension (WxHxD) 4.6 inch) RP8604: 1957.0 × 1200.5 × 117.7 mm (77.0 × 47.3 ×...
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Page 44: Dimensions (Rp6504)
Dimensions (RP6504) Unit: mm... -
Page 45: Dimensions (Rp7504)
Dimensions (RP7504) Unit: mm... -
Page 46: Dimensions (Rp8604)
Dimensions (RP8604) Unit: mm... -
Page 47: Supported Input Signal Resolution
Supported input signal resolution Input source Resolution TYPE C HDMI 2.0 640 x 480 @ 60Hz 720 x 400 @ 85Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 900 @ 60Hz... -
Page 48: Troubleshooting
Troubleshooting Problem Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly. - Page 49 Problem Solution • Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control. Remote control failure • Check whether the battery electrode in the remote control is correct. •...
- Page 50 Shape of Learning ©2023 BenQ Corporation. All rights reserved. Trademarks and registered trademarks of all companies and product mentioned herein belong to their respective owners.