Shark PowerDetect IP1000 Series Owner's Manual page 30

MAINTAINING YOUR VACUUM
TROUBLESHOOTING
WARNING: To reduce the risk of shock and unintended operation, turn off
power and remove the battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is
solid yellow.
(Refer to Checking for Blockages section for more information.)
1� Dust cup may be full; empty dust cup�
2� Check floor nozzle for blockages; clear blockages if required�
3� Remove any string, carpet fibers, or hair that may be wrapped around the brushroll�
4� Check connection between hand vacuum and wand for blockages; clear blockages if required�
5� Check filters to see if they need cleaning� Follow instructions for rinsing and completely air-drying
the filters before reinstalling them�
Vacuum lifts area rugs.
1� Make sure you are not engaging Boost mode� Take care when vacuuming area rugs or rugs with
delicately sewn edges�
2� Turn off the unit to disengage from the carpet, then restart�
The brushroll in the floor nozzle doesn't spin.
1� Immediately turn off the vacuum� Remove any blockages before turning the vacuum back on� Make sure
the hand vacuum is tilted back far enough for the brushroll to engage while in use�
2� If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
hand vacuum, wand, and nozzle� Try detaching the parts, then reconnecting them�
Vacuum turns off on its own.
There are several possible reasons for the vacuum turning off on its own, including blockages, battery
issues, and overheating� If vacuum turns off on its own, perform the following steps:
1� Turn on the vacuum and check the battery indicator lights on the hand vacuum� If recharging is needed,
make sure vacuum power is off placing it on the charging dock�
2� Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section)�
3� Check wand, accessories, and inlet openings and remove any blockages�
4� Allow unit and battery to cool for at least 45 minutes, until they return to room temperature�
5� Press the On/Off switch to restart the vacuum�
Malfunction Component Error Icons phase 1
Nozzle Clog or Stalling Nozzle LED Ring is Flashing Purple
Motor Failure during start up Hand Vacuum Eco, Boost LEDs on
Over Temperature Protection Hand Vacuum Eco, Detect, Boost LEDs on
Over Current protection Hand Vacuum Eco, Detect, Boost LEDs on
Short Protection Hand Vacuum Eco, Detect LEDs on
Overspeed Protection Hand Vacuum Detect LEDs on
Communication failure Hand Vacuum Eco, Detect LEDs on
Over Temperature Protection Nozzle Eco, Boost LEDs
Short Protection Nozzle Detect, Boost LEDs on
Debris Detection Failure Hand Vacuum F0 LEDs & LED Ring on
Edge Detect Error Nozzle F0 LED on, LED Ring on & Headlight LEDs
NOTE: If vacuum still does not operate properly, contact Customer Service
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Error Icons phase 2 LED Icons
No LEDs
LED Ring
FO Icon
Eco, Detect LEDs on
Boost, Detect LEDs on
No LEDs
No LEDs
Eco, Boost LEDs on
Detect, Boost LEDs on
No LEDs
No LEDs
No LEDs
ECO DETECT BOOST
Icon Icon Icon
No LEDs
ADDITIONAL ACCESSORIES AVAILABLE
Crevice Tool
A
Duster Crevice Tool
B
Flexible Crevice Tool
C
Anti-Allergen Brush
D
Multi-Surface Tool
E
Motorised Hand Tool
F
Wide Upholstery Tool
G
Car Detail Kit
H
Replacement Battery
I
Hand Vacuum Pre-Motor Filter
J
Hand Vacuum Post-Motor Anti-Allergen Filter
K
Battery Charging Sleeve
L
A
B
C
D
E
F
NOTE: Not all accessories come with all units� Please see the Quick Start Guide on the packaging box for your unit's
configuration� To order additional accessories, visit sharkclean.eu�
G
H
I
J
K
L
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