Table of Contents
Advertisement
Service and maintenance
7.1
Repair instructions
This device cannot be repaired.
However, a nonconforming device should be returned to Siemens because only then is it
possible to issue a credit note in the event of a warranty claim.
The device can be ordered as a spare part.
You will find details of the repair service on the Internet
(https://support.industry.siemens.com/cs/ww/en/sc/2154).
7.2
Fault rectification
The complexity of digitalization requires that faults are handled in a specific way.
Here, you will find some instructions.
Fault
Device is not working (LEDs off).
No communication possible
Inexplicable display on the web
interface
Forgotten login password for the
admin web interface
Restricted communication on the
External Ethernet interface (Page
33).
SENTRON POWERCENTER 3000 communicates only with known device types and known versions, i.e. only with versions
1)
xy, where x and y must be known in the SENTRON Powercenter 3000. If the SENTRON Powercenter 3000 has been in use
for a long time, a newly added device might have a newer, and therefore unknown, version.
132
Possible measures
•
Check the 24 V DC supply
•
Check the fuse protection of the 24 V DC supply
•
Check the status on the LEDs. See Operating displays of the devices (Page 15).
•
Check communication activities on the interfaces. See Data interfaces (Page 17).
•
Connect SENTRON Powerconfig to one of the Ethernet interfaces and scan using
the scan functions.
– Ethernet → SENTRON Powercenter 3000 are found in the same subnet.
– Extended IP scan → Gradually expand the scan criteria.
•
Ping the default IP addresses 192.168.0.2 to X1P1 and 192.168.1.2 to X2P1
•
Switch the device off and on again (Page 30).
•
See Widget library, under Reset layout.
•
Empty the browser cache with CTRL-F5 or SHIFT-F5.
•
Check the browser version (see Contents of the web interface (Page 68)) and
update if necessary.
•
See points 3 and/or 4 in the note in section Login on the
SENTRON Powercenter 3000 (Page 80).
•
Check the firewall allowlist settings.
•
Check the status of the services. See Settings → Actions, "Services".
•
Is write protection activated for the web interface? See Settings → General; check
web server write protection in the section "External communication (X1P1)". See
Security performance features on the external Ethernet interface (Page 35).
SENTRON Powercenter 3000
Equipment Manual, 08/2024, L1V30579222003-10
7
Advertisement
Table of Contents
Need help?
Do you have a question about the SENTRON Powercenter 3000 and is the answer not in the manual?