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HighPoint RocketU 1388C Quick Installation Manual

Pcie 3.0 to 8-port usb-c 3.2 10gb/shba

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RocketU 1388C
PCIe 3.0 to 8-Port USB-C 3.2
HBA
10Gb/s
Quick Installation Guide
V1.01

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Summary of Contents for HighPoint RocketU 1388C

  • Page 1 RocketU 1388C PCIe 3.0 to 8-Port USB-C 3.2 10Gb/s Quick Installation Guide V1.01...
  • Page 2 Table of Contents Introducing the HighPoint RocketU 1388C ..........2 Kit Contents ....................2 System Requirement ................. 2 Board Layout ....................3 Installing the RocketU 1388C Host Adapter..........4 Driver Installation ..................6 Verifying Installation (Windows)............... 7 Verifying Installation (macOS) ..............8 Verifying Installation (Linux) ..............
  • Page 3 Introducing the HighPoint RocketU 1388C The RocketU 1388C is a 16-lane USB-C 3.2 10Gb/s PCIe 3.0 x16 host adapter. It can be easily installed into any x16 slot, and is natively supported by the latest versions of Windows, MacOS, and Linux distributions.
  • Page 4 Board Layout 8x USB Type-C Ports External power port...
  • Page 5 Note: Make sure the system is powered-off before installing the host adapter. 1. Open the system chassis and locate an unused PCI-Express x16 slot. 2. Gently insert the RocketU 1388C into the PCI-Express slot, and secure the bracket to the system chassis.
  • Page 6 6 pin PCIe power cable RU1388C relies on two power sources to support eight USB Devices, power supplied through the PCIe bus, and power from the system’s PSU via an external 6 pin PCIe power cable. If the external cable is not connected, there will be insufficient power to support all 8 USB Devices;...
  • Page 7 Driver Installation Windows Platforms: The RocketU 1388C is natively supported by Windows 8 and later (no driver installation is required). Mac OS: The RocketU 1388C is natively supported by macOS 10.9 and later (no driver installation is required). Linux The RocketU 1388C is natively supported by Linux 2.6.35 and...
  • Page 8 Verifying Installation (Windows) 1. Open Device Manager. 2. Expand the 'Universal Serial Bus Controllers' entry. 3. If the driver is installed properly, four “ASMedia USB 3.1 eXtensible Host Controller” and eight “USB Root Hub” entry should be displayed. Note: USB3.1 has been renamed to USB3.2, but the system display has not been updated to USB3.2, the current display is still...
  • Page 9 USB3.1. Verifying Installation (macOS) 1. Access the System Information app, and click on PCI under Hardware. 2. Verify if the driver is installed properly for the “pci1b21, 2142” USB eXtensible Host Controller.
  • Page 10 Verifying Installation (Linux) Open terminal and enter the following command: lspci If the driver is installed properly, four “ASM2142 USB 3.1 Host Controller” entry should be displayed.
  • Page 11 USB3.1 Connecting USB Storage Devices 1. Power on the system. 2. Connect the USB device to the HighPoint RocketU HBA with a USB cable. 3. For hard drives or enclosures, allow the device to spin up for a few moments. Once the devices are ready, they will be recognized by the operating system and can be accessed as needed.
  • Page 12 installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following...
  • Page 13 Customer Support If you encounter any problems while utilizing this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department. Web Support: https://highpoint-tech.com/websupport/ HighPoint Technologies, Inc. websites: https://www.highpoint-tech.com © Copyright 2021 HighPoint Technologies, Inc. All right reserved.