Advertisement
Quick Links
Advertisement
Subscribe to Our Youtube Channel
Related Manuals for Yealink T58W
Summary of Contents for Yealink T58W
- Page 1 Yealink T58W Phone and Voicemail USER MANUAL December 12, 2024...
- Page 2 TABLE OF CONTENTS INSTALLING YOUR YEALINK T58W PHONE..................... GETTING TO KNOW YOUR YEALINK PHONE ..................QUICK REFERENCE GUIDE DEFINING SPECIFIC KEYS + FEATURES. SCREENS AND ICONS..........................THREE IDLE SCREENS. PLACING AND ANSWERING CALLS ......................EXTENSION, EXTERNAL AND INTERNAL CALLS. NAVIGATING A CONNECTED CALL ......................
- Page 3 INSTALLING YOUR YEALINK T58W PHONE BACK OF THE PHONE KEY: INTERNET: Plug into this DC5V: If your network does not HEADSET: Plug your head- port to connect to your provide Power Over Ethernet set into this port. network. (P.O.E.), a separate power supply will accompany your phone.
- Page 4 GETTING TO KNOW YOUR YEALINK T58W SIP PHONE 1. POWER LED Indicator: Indicates call status, message status and phone’s system status. 2. TOUCH SCREEN: Allows you to view items and navigate menus on the touch sensitive screen. Displays information about calls, messages, time, date and other relevant data.
- Page 5 SCREENS + ICONS The phone has two HOME screens by default, the HOME Screen which is condensed when the phone is idle and an EXPANDED HOME screen. You can see additional buttons on the HOME Screen by tapping the EXPAND Icon. You can see additional IDLE screens by swiping left.
- Page 6 EXPANDED HOME SCREEN The EXPANDED HOME screen displays much of the same information as the HOME Screen without the widgets. When you expand the HOME Screen, the Line and Park keys move to the left to reveal additional features, line and monitor keys. Swipe left or right to see addtional keys (3 screens total, 27 programmable feature keys).
- Page 7 CONTROL AND NOTIFICATION CENTER SCREEN The Control Center or Notification Center provides access to certain features or notifications quickly. To access this screen swipe down from the top of the display. Widget Description Adjust the backlight of the screens. Backlight Tap to turn the Do Not Disturb Feature on/off.
- Page 8 PLACING AND ANSWERING CALLS AA CALL: PLACE A CALL ANSWER A CALL + Internal: Enter EXTENSION number. + Phone rings, indicator flashes, available commands appear on the + External: Enter the10-digit number. display. + Active Keypad appears + Lift Handset or press SPEAKER Key or tap ANSWER . + Lift Handset or tap CALL on the Active Keypad or + TO FORWARD TO ANOTHER SUBSCRIBER: Tap FORWARD, press the SPEAKER Key.
- Page 9 VIEW ACTIVE CALLS: Tap CALLS in the active call window. Active calls and the status (on hold, connected) are displayed. (see below) Tap to display active calls TOGGLE BETWEEN CALLS: Tap RESUME to return to the held call and place the active call on hold. Tap MERGE CALLS to join all parties.
- Page 10 NAVIGATING A CONNECTED CALL IN CALL SCREEN 1 Invite: Adds another party to the call. 2 Mute: Mutes the active call. 3 Hold: Places the active call on and exclusive HOLD. 4 DSSKey: Returns to the expanded HOME page. 5 More: Displays additional actions: New Call: puts active call on hold/provides dial tone Dialpad: Shows the active dialpad DND: Places the phone on Do Not Disturb...
- Page 11 CALL TRANSFER CALL TRANSFER SCREEN Keypad Blind Transfer Attended Transfer TRANSFER allows you to connect your call to someone else. Announced: With a call on the line, press the TRANSFER fixed key or tap MORE and then tap TRANSFER. (Attended) The current call is automatically placed on hold and the above screen is displayed.
- Page 12 ADHOC CONFERENCE ADHOC CONFERENCE allows you to do a multi-call conference. With call on line: Tap INVITE. Call is not placed on hold. Enter the second number (internal or external) and tap ADD > CALL. When second party answers, all parties are connected. ADDITIONAL CONFERENCE TOOLS CONFERENCE OPTIONS SCREEN (MORE) Tap the screen to view Softkeys.
- Page 13 CALL PARK CALL PARK allows you to place a call on hold in the system and assign it to a Call Park Slot Typically 01, 02 and 03. The call can be retrieved from any telephone in the system by pressing the associated Retrieve Call Key. TO PARK: With caller on line Press the MORE Softkey Press the PARK Softkey and enter a Park Slot Number (01, 02, or 03) and...
- Page 14 REDIAL AND CALL (HISTORY) LISTS REDIAL: Displays a list of the last numbers placed, redials the last number dialed, + uses the outgoing call records stored in the call log. TO USE: Press REDIAL Key. Display shows recent outbound calls. Scroll through the list to find the number.
- Page 15 DIRECTORY AND CONTACT LISTS GETTING TO KNOW YOUR CONTACTS LISTS Tap DIRECTORY to access the available directories. LOCAL DIRECTORY: The Local Directory consists of names and numbers that are programmed in by you. REMOTE PHONE BOOK: A list of numbers programmed by the System Administrator. BLOCKLIST: View numbers on the blocklist or add additional numbers.
- Page 16 REMOTE DIRECTORY AND CONTACTS Tap DIRECTORY to view the Directories. Tap REMOTE DIRECTORY Tap CONTACTS to view the contacts. Tap the contact to see contact information. Tap the HANDSET icon to place a call to the contact. Need support? Connect with us at www.northland.net/get-support Dial 4357 (HELP)
- Page 17 LOCAL DIRECTORY Tap DIRECTORY to view the Directories. The Directory opens to the Local Directory Tap the HANDSET icon to place a call to the the contacts. Tap the + to add a new contact. Tap the Contact name to view and edit contact details.
- Page 18 CONVENIENCE FEATURES DO NOT DISTURB (DND): Stops all tones and ringing to your phone and sends all calls to voicemail. TO USE: Swipe down from the top of the display. Tap DND. Icon turns red. DND is enabled is displayed on the HOME screen. TO EXIT: Tap Exit DND Mode that appears on your display.
- Page 19 RINGS AND INDICATORS RINGS ADJUST RING VOLUME You can adjust the volume while phone is ringing or idle. Leave handset in place Press the PLUS/MINUS VOLUME CONTROL Key to adjust the ring volume when your phone is idle. RING TONES You can select from several preprogrammed ring tones so that your phone rings differently than someone who sits near you.
- Page 20 The SETTINGS Icon consists of four areas of information: Status, Features, Basic Settings and Advanced Settings (see below). This guide will cover Status and Basic Settings. Features and Settings covered in this guide are indicated with an *. For more information on other settings, please refer to the Yealink User Guide at https://support.yealink.com. Status Information General Provides IP and MAC addresses as well as Firmware.
- Page 21 STATUS INDICATORS STATUS BAR ICONS The icons in the Status Bar help you easily get the current phone status, such as call and message status. Need support? Connect with us at www.northland.net/get-support Dial 4357 (HELP) 315-671-6262 to speak to a Northland Representative Page 19...
- Page 22 LINE KEY FEATURE ICONS The line key icons show the function of the line key. Icon indicators associated with line key features are shown in the chart below. ICON INDICATORS (ASSOCIATED WITH A LINE) Need support? Connect with us at www.northland.net/get-support Dial 4357 (HELP)
- Page 23 VOICEMAIL SET VOICEMAIL PIN The first time you check your voicemail on a desk phone you will be asked to set a Voicemail Code. This should be the extension number of your telephone OR a number provided by your system administrator. Each time you press the Voicemail key going forward, you are prompted for a PIN.
- Page 24 PERSONALIZE YOUR GREETINGS IN USER HUB There are two available greeting options in user hub: Busy and No Answer. There is a default greeting that plays if you prefer not to record a greeting, but it is always best to record a greeting that reflects your true availability. NOTE: There is a third greeting option available for extended away however this can only be recorded from a telephone.
- Page 25 ADDITIONAL VOICEMAIL SETTINGS IN USER HUB Additional Settings: Transfer on “0” to another phone number: If you would like callers to be able to dial 0 and reach another extension number, toggle this option ON. You will then be asked to enter the extension number. Be sure to tell people in your message to press 0.
- Page 26 LOG IN TO VOICEMAIL FROM ANY TELEPHONE Log in to voicemail from any account phone or external phone to listen to messages, work with personal greetings and other voicemail set- tings. The first time you log in to your voicemail from your desk phone, you will be prompted to enter your voicemail code. This is NOT your PIN.
- Page 27 SET UP AN EMAIL ACCOUNT This feature is not supported at this time. Need support? Connect with us at www.northland.net/get-support Page 25 Dial 4357 (HELP) 315-671-6262 to speak to a Northland Representative...
Need help?
Do you have a question about the T58W and is the answer not in the manual?
Questions and answers