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Motorola solutions APX 8000H 2.5 User Manual
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Motorola solutions APX 8000H 2.5 User Manual

Motorola solutions APX 8000H 2.5 User Manual

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APX TWO-WAY RADIOS
APX 8000H Model 2.5
User Guide
AUGUST 2023
*MN004476A01*
MN004476A01-AM
©
2023 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola solutions APX 8000H 2.5

  • Page 1 APX TWO-WAY RADIOS APX 8000H Model 2.5 User Guide AUGUST 2023 *MN004476A01* MN004476A01-AM © 2023 Motorola Solutions, Inc. All rights reserved...
  • Page 2 License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 3 MN004476A01-AM Contents Contents Intellectual Property and Regulatory Notices............2 List of Tables......................11 Software Version.......................12 Chapter 1: Read Me First..................13 1.1 Notations Used in This Manual....................13 1.2 Radio Care..........................13 1.2.1 Cleaning Your Radio....................15 1.2.2 Cleaning the External Surface of the Radio.............15 1.2.3 Radio Service and Repair..................
  • Page 4 MN004476A01-AM Contents 4.8 Phone Call Displays and Alerts..................... 36 4.9 Display Color Change On Channel..................37 Chapter 5: General Radio Operation..............38 5.1 Selecting a Zone........................38 5.2 Selecting a Radio Channel....................38 5.3 Mode Select Feature......................39 5.3.1 Saving a Zone and a Channel to a Softkey............. 39 5.3.2 Saving a Zone and a Channel to a Button...............
  • Page 5 MN004476A01-AM Contents 7.2.3 Sending a Status Call....................51 7.2.4 Making Priority Dispatch Calls................. 51 7.2.5 Dynamic Regrouping (Trunking Only) ..............52 7.2.5.1 Classification of Regrouped Radios............52 7.2.5.2 Requesting a Reprogram (Trunking Only)..........52 7.2.6 Dynamic Zone Programming................... 53 7.2.6.1 Entering the Dynamic Zone to Select a Dynamic Channel......53 7.2.6.2 Saving a Channel in the Dynamic Zone from List Selection......
  • Page 6 MN004476A01-AM Contents 7.10.2 Emergency Keep-Alive..................66 7.10.3 Exiting Emergency Operation................67 7.10.4 Exiting Emergency as Supervisor (Trunking Only)..........67 7.10.5 Remote Emergency....................67 7.10.5.1 Sending Remote Emergency to Specific Users........67 7.10.5.2 Manually Refreshing the Remote Emergency List........68 7.10.5.3 Receiving Remote Emergency..............68 7.10.6 Sending an Emergency Alarm................
  • Page 7 MN004476A01-AM Contents 7.16.2.5 Appending a Priority Status and a Reply Request to a Text Message..80 7.16.2.6 Removing a Priority Status and a Reply Request from a Text Message......................80 7.16.2.7 Receiving a Text Message...............81 7.16.2.8 Viewing a Text Message from the Inbox..........81 7.16.2.9 Replying to a Received Text Message.............82 7.16.2.10 Sent Text Messages................
  • Page 8 MN004476A01-AM Contents 7.20.11 Location Feature in Emergency Mode..............96 7.20.12 Peer-Location on the Display (ASTRO Conventional)......... 97 7.21 Mission Critical Geofence (ASTRO 25 Trunking)..............97 7.21.1 Entering the Geofence Area.................. 97 7.21.2 Mission Critical Geofence..................98 7.21.3 Entering Mission Critical Geofence................98 7.21.4 Exiting Mission Critical Geofence................
  • Page 9 MN004476A01-AM Contents 7.26.6 Stopping SSA Notification of All Available Sites..........112 7.27 Wi-Fi..........................112 7.27.1 Turning Wi-Fi On or Off..................112 7.27.2 Selecting WiFi Network..................113 7.27.3 Checking the Wi-Fi Configuration and Status of the Radio........113 7.28 Utilities..........................114 7.28.1 Using the Flip Display..................114 7.28.2 Selecting a Basic Zone Bank................
  • Page 10 Declaration of Compliance for the Use of Distress and Safety Frequencies......136 Technical Parameters for Interfacing External Data Sources............136 Limited Warranty.....................137 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS........... 137 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........137 II. GENERAL PROVISIONS:..................... 138 III.
  • Page 11 MN004476A01-AM List of Tables List of Tables Table 1: LED Indications........................28 Table 2: TMS Status Icons........................32 Table 3: Call Type Icons.........................33 Table 4: ViQi Virtual Partner Queries..................... 48 Table 5: Emergency Operation Scenarios....................66 Table 6: Parameter Editing Keys......................127 Table 7: VHF Marine Channel List.......................
  • Page 12 MN004476A01-AM Software Version Software Version All the features described in the following sections are supported by the software version R31.00.00 or later. Accessing the Radio Information on page 123 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.
  • Page 13 MN004476A01-AM Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 14 Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual.
  • Page 15 Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.
  • Page 16 MN004476A01-AM Chapter 1 : Read Me First What Your Dealer or System Administrator Can Tell You If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: •...
  • Page 17 NOTE: When charging a battery attached to a radio, the radio must be turned off. Procedure: To charge the battery, place the battery (with or without the radio) in a Motorola Solutions- approved charger. The LED on the charger indicates the charging progress. For more information, see the Charger User Guide.
  • Page 18 MN004476A01-AM Chapter 2 : Getting Started Attaching the Antenna Prerequisites: Ensure the radio is turned off before attaching the antenna. Procedure: 1 Set the antenna in the receptacle. 2 Turn the antenna clockwise to attach to the radio. 3 To remove the antenna, turn the antenna counterclockwise. NOTE: When removing the antenna, ensure that the radio is turned off.
  • Page 19 MN004476A01-AM Chapter 2 : Getting Started • If the power-up test is successful, you see a splash screen on the radio display, followed by the Home screen and the Codeplug Alias. • If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code).
  • Page 20 MN004476A01-AM Chapter 3 : Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls Antenna LED Indicator...
  • Page 21 MN004476A01-AM Chapter 3 : Radio Controls Top (Orange) Button This button is usually programmed as the Emergency button. Microphone Accessory Connector Home Button Press to return to the Home screen. 4-Way Navigation Buttons Use these buttons for list scrolling and navigating around the menu hierarchy. Battery Latch Keypad Use the keypad to enter alphanumeric characters for dialing, contact entries, and text...
  • Page 22 MN004476A01-AM Chapter 3 : Radio Controls Main Speaker Microphone Programmable Features Your system administrator can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press. Some functions can also be programmed to the radio switches.
  • Page 23 MN004476A01-AM Chapter 3 : Radio Controls Location Displays the current location (latitude, longitude, time, and date), and also the distance and bearing to another location, or toggles GPS/Location between on and off. Fall Alert Clear Allows you to clear the Fall Alert mode alarm and exit Fall Alert feature. Message Allows you to access the message list.
  • Page 24 MN004476A01-AM Chapter 3 : Radio Controls Secure Transmission Select Toggles secure transmission between on and off. Selective Call (Conventional Only) Calls an assigned radio. Site Display/Search (Trunking Only) Short press – Displays the current site ID and Received Signal Strength Indicator (RSSI) value. Long press –...
  • Page 25 MN004476A01-AM Chapter 3 : Radio Controls Volume Set Tone Sets the volume set tone.
  • Page 26 MN004476A01-AM Chapter 4 : Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.
  • Page 27 MN004476A01-AM Chapter 4 : Status Indicators Gauge Battery Charge 11% to 25% Top Display: 10% or less (The gauge begins blinking at 10%) Top Display: 4.1.2 Accessing the Battery Info screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio.
  • Page 28 MN004476A01-AM Chapter 4 : Status Indicators • The red LED blinks continuously. NOTE: The radio alerts you when NNTN8921 and NNTN8930 batteries are attached to the radio as these batteries are not supported. The radio requires a HAZLOC-certified and compatible battery by default.
  • Page 29 MN004476A01-AM Chapter 4 : Status Indicators Icon Description The radio is receiving a call or data. Top Display: The radio is transmitting a call or data. Top Display: The radio received an Individual Call. For IMPRES battery operation only – the icon shown indicates the charge remaining in the battery.
  • Page 30 MN004476A01-AM Chapter 4 : Status Indicators Icon Description The radio is scanning a scan list. Top Display: Blinking dot The radio detects activity on the designated Priority-One channel. Top Display: Steady dot The radio detects activity on the designated Priority-Two channel. Top Display: On steady The radio is in View mode...
  • Page 31 MN004476A01-AM Chapter 4 : Status Indicators Icon Description Contains Zone 73, Zone 74, and Zone 75. Secure operation. Top Display: Clear operation. Blinking Receiving an encrypted voice call. The radio is operating in an Advanced Encryption Standard (AES) secure channel. The AES operation is cleared.
  • Page 32 MN004476A01-AM Chapter 4 : Status Indicators Icon Description Blinking The Automatic Registration Service (ARS) user login failed while in broad- band system. The radio is receiving the broadband signal. The radio is transmitting the broadband signal. The radio is receiving and transmitting the broadband signal. The ARS user logged on successfully with the broadband system.
  • Page 33 MN004476A01-AM Chapter 4 : Status Indicators Icon Description The selected text message in the inbox is not read. The selected text message in the inbox is read. The message has normal priority without a request for reply. The Request Reply feature is toggled on before the message is sent.
  • Page 34 MN004476A01-AM Chapter 4 : Status Indicators Intelligent Lighting Indicators This feature temporarily changes the backlight of the top display screen, and adds a color bar to the main display screen to help signal that a radio event has occurred. This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred.
  • Page 35 MN004476A01-AM Chapter 4 : Status Indicators You Hear Tone Name Heard Fall Alert (Man Down) When radio initiates Fall Alert mode. Entry Long, Low- Time-Out Timer Timed After time out. Pitched Tone Talk Prohibit/PTT In- (When PTT button is pressed) transmissions are not hibit allowed.
  • Page 36 MN004476A01-AM Chapter 4 : Status Indicators You Hear Tone Name Heard Short, High- Low-Battery Chirp When battery is below preset threshold value. Pitched Tone (Chirp) Two High- GPS Fails When the GPS fails or loses signal. Pitched Tones Ringing Fast Ringing When system is searching for target of Private Call.
  • Page 37 MN004476A01-AM Chapter 4 : Status Indicators You Hear You See When Notes A Long No phone You press the PTT Press to hang up. The radio re- Tone button and the phone turns to the Home screen. system is not availa- ble.
  • Page 38 MN004476A01-AM Chapter 5 : General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. NOTE: Any reference to Zone Select Switch refers to Zone Select using the Menu. Do one of the following to select a radio channel.
  • Page 39 MN004476A01-AM Chapter 5 : General Radio Operation b. Press the Menu Select button directly below Chan . to the required channel. d. Press the Menu Select button directly below Sel to confirm the selected channel. • Select a channel using the radio menu Channel Up or Channel Down: to ChUp or ChDn.
  • Page 40 MN004476A01-AM Chapter 5 : General Radio Operation 2 Press and hold the button you desire to program. You hear a short, medium-pitched tone when the zone and channel is saved. If the Preconfigurable Preset Zone and Channel field is disabled, a negative tone sounds. NOTE: Short press of the programmed button changes your current transmission to the zone and channel programmed in this button.
  • Page 41 MN004476A01-AM Chapter 5 : General Radio Operation • Press the Call Response button within 20 seconds after the call indicators begin. If the caller alias is in the call list, the display shows the caller alias during the call. If the caller name is not in the call list, the display shows the caller ID. 2 Press and hold the PTT button to talk.
  • Page 42 MN004476A01-AM Chapter 5 : General Radio Operation 6 Release the PTT button to listen. 5.5.2 Making a Private Call (Trunking Only) When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio.
  • Page 43 MN004476A01-AM Chapter 5 : General Radio Operation • Press the Menu Select button directly below LNum to go to the last number dialed. • to the required ID. 3 Press the PTT button to initiate the Private Call. The display shows Calling... <Number>. 4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
  • Page 44 MN004476A01-AM Chapter 5 : General Radio Operation Procedure: Perform one of the following actions: • Press the preprogrammed Repeater/Direct switch to toggle between talkaround and repeater mode. • or to Dir and press the Menu Select button directly below Dir. Monitor Feature The monitor feature ensures that a channel is clear before transmitting.
  • Page 45 MN004476A01-AM Chapter 5 : General Radio Operation e. Release the PTT button to receive (listen). 5.7.2 Monitoring Conventional Mode This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch. Thus, you can listen to another active user on the channel. This way, you may be prevented from taking over the conversation of another user.
  • Page 46 MN004476A01-AM Chapter 6 : Additional Performance Enhancement Chapter 6 Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios. ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio.
  • Page 47 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.
  • Page 48 MN004476A01-AM Chapter 7 : Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.
  • Page 49 MN004476A01-AM Chapter 7 : Advanced Features Query Examples “Am I still at the <location>?” NOTE: ViQi will ask for more information to complete the query. Target Location “Where is <unit name>?” “Tell me where <unit name> is.” NOTE: ViQi will ask for more information to complete the query. 7.1.1 Using ViQi Virtual Partner Prerequisites:...
  • Page 50 MN004476A01-AM Chapter 7 : Advanced Features The speaker unmutes. Procedure: 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 2 Press and hold the PTT button to talk. Release the PTT button to listen. 7.2.1.2 Making a Selective Call Prerequisites: Your radio must be preprogrammed for you to use this feature.
  • Page 51 MN004476A01-AM Chapter 7 : Advanced Features • to Preset for the preset preprogrammed Talkgroup. • to the required talkgroup. 3 Press the Menu Select button directly below Sel to save the currently selected talkgroup and return to the Home screen. If the encryption key associated to the new Talkgroup is erased, you hear a momentary key fail tone and the display shows Key fail.
  • Page 52 MN004476A01-AM Chapter 7 : Advanced Features Procedure: 1 Press the preprogrammed Priority Dispatch button. A tone sounds and the radio enters Priority Dispatch mode. The radio exits this mode when the Priority Dispatch Time Out Timer expires. 2 Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit. The display shows the Priority Talkgroup alias.
  • Page 53 MN004476A01-AM Chapter 7 : Advanced Features • or to Rpgm then press the Menu Select button directly below Rpgm to send reprogram request to the dispatcher. The display shows Reprogram Rqst and Please wait. If you hear five beeps, the dispatcher has acknowledged the reprogram request. The display shows Ack received and the radio returns to the Home screen.
  • Page 54 MN004476A01-AM Chapter 7 : Advanced Features 2 Press the Menu Select button directly below Edit. The display shows Search Options screen. to List Selection. Press the Menu Select button directly below Sel . The display shows Select Zone screen. to the required zone. Press the Menu Select button directly below Sel . The display shows Select Chan screen.
  • Page 55 MN004476A01-AM Chapter 7 : Advanced Features 3 When connecting to the target radio, one of the following scenarios occurs: • If the radio is compatible, the radio displays Target radio connected. Proceed to step • If the radio is not compatible, the radio displays Target radio incompatible. Press the Menu Select button directly below Ok and the radio returns to the previous screen.
  • Page 56 MN004476A01-AM Chapter 7 : Advanced Features • Selective Call • Call Alert Each entry within Contacts contains the following information: • Call Alias (Name) • Call ID (Number) • Call Type (Icon) • WACN ID (ASTRO 25 Trunking IDs only) •...
  • Page 57 MN004476A01-AM Chapter 7 : Advanced Features 4 Perform one of the following actions: • to the required Call List and press the Menu Select button directly below Add to add to the Call List. • to Cncl to cancel and return to the main screen of Contacts. The display shows Please wait momentarily before showing <Entry>...
  • Page 58 MN004476A01-AM Chapter 7 : Advanced Features Refer to a qualified radio technician for the maximum number of Scan Lists to be programmed in your radio. 7.5.1 Intelligent Priority Scan This feature allows you to add or delete conventional channels and trunking talkgroups from multiple systems into the priority scan lists.
  • Page 59 MN004476A01-AM Chapter 7 : Advanced Features 7.5.4 Changing the Scan List Status Procedure: 1 Perform one of the following actions: • Long press the preprogrammed Scan List Programming button (side button). • Move the preprogrammed Scan List Programming switch to programming position. The display shows the programming mode icon and the first list member.
  • Page 60 MN004476A01-AM Chapter 7 : Advanced Features 7.6.1 Turning Scan On or Off Procedure: Perform one of the following actions: • Press the preprogrammed Scan button to toggle Scan On or Scan Off to initiate or stop scan. • Turn the preprogrammed Scan switch to the Scan on or Scan off position to initiate or stop scan.
  • Page 61 MN004476A01-AM Chapter 7 : Advanced Features 7.6.4 Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, perform one of the following actions: • Stop and restart a scan. • Mode change to another channel and back to the original channel. •...
  • Page 62 MN004476A01-AM Chapter 7 : Advanced Features If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. Press the Menu Select button directly below Ok to return to the main screen for Contacts. •...
  • Page 63 MN004476A01-AM Chapter 7 : Advanced Features • Emergency Call (Incoming Only) NOTE: The Log Dispatch Calls Enable field need to be enabled in Customer Programming Software (CPS) for your radio to log the dispatch call. 7.8.1 Viewing Recent Calls Do one of the following to view recent calls. You can use the options interchangeably depending on your preference and the programmed functions.
  • Page 64 MN004476A01-AM Chapter 7 : Advanced Features Option Actions c Select Non-Emer Calls. d Press Yes. When you have successfully deleted all calls, your display shows All calls deleted and the Recent Calls list is empty. When you have successfully deleted non-emergency calls, your display shows Non-emer calls deleted and the Recent Calls list only contains emergency calls.
  • Page 65 MN004476A01-AM Chapter 7 : Advanced Features f. To return to the Home screen, press the Menu Select button directly below Exit. • Saving the recorded calls using the preprogrammed Record Playback button: a. Long press the preprogrammed Record Playback button to save the recorded calls. Radio displays Audio Saved momentarily.
  • Page 66 MN004476A01-AM Chapter 7 : Advanced Features One channel supports only one Emergency mode. The radio responds differently when pressing the programmed Emergency button in each channel. Your radio is also programmed to operate in one of the following conditions: Tactical/Non-Revert The radio sends an emergency alarm and/or makes an emergency call on the current channel.
  • Page 67 MN004476A01-AM Chapter 7 : Advanced Features 7.10.3 Exiting Emergency Operation If an Emergency operation is triggered on your radio, the dispatch console or radios configured as Supervisor can exit the Emergency operation. Procedure: To exit Emergency operation, press and hold the programmed Emergency button. 7.10.4 Exiting Emergency as Supervisor (Trunking Only) Radios configured as Supervisor are able to cancel emergency mode of other radios.
  • Page 68 MN004476A01-AM Chapter 7 : Advanced Features 3 To send Remote Emergency, press the PTT button. If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last Remote Emergency ID. If the ID of the target radio is invalid, your radio displays an invalid ID notification. If your radio is in one of the following states, your radio plays a tone.
  • Page 69 MN004476A01-AM Chapter 7 : Advanced Features • The radio sounds a short low-pitched tone to indicate that the selected channel does not support emergency and rejects to launch emergency mode. When you receive the dispatcher’s acknowledgment, the display shows Ack received. Four tones sound, the alarm ends, and the radio exits the Emergency Alarm mode.
  • Page 70 MN004476A01-AM Chapter 7 : Advanced Features • A tone sounds to indicate that the selected channel does not support emergency and rejects to launch emergency mode. 2 The microphone remains active for the hot mic time specified in the radio's codeplug programming.
  • Page 71 MN004476A01-AM Chapter 7 : Advanced Features If successful, the display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily. The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios occur: •...
  • Page 72 MN004476A01-AM Chapter 7 : Advanced Features • Tap Dismiss to dismiss the beacon. NOTE: If there are multiple beacons, the radio displays the recent beacon received. 7.11 Fireground The portable Fireground Communications System is designed for deployment at an incident scene. It consists of central components that provide on-scene and in building radio coverage, and enhanced personnel accountability and monitoring: •...
  • Page 73 MN004476A01-AM Chapter 7 : Advanced Features 3 Perform one of the following actions: • Press and hold the preprogrammed Volume Set button to hear the volume set tone. Adjust the Volume Control Knob if necessary. Release the Volume Set button. •...
  • Page 74 MN004476A01-AM Chapter 7 : Advanced Features 7.13 Tactical Public Safety (Conventional Only) Tactical Public Safety (TPS) enables the member of a group to identify the start and the end of a transmission by displaying the caller name or ID on the radio display. 7.13.1 Using TPS Normal Transmission Procedure:...
  • Page 75 MN004476A01-AM Chapter 7 : Advanced Features The radio must stay in this condition for a programmed period before the Emergency Alarm or Call is activated. NOTE: Because Man Down (Fall Alert) may be triggered accidentally, consider the following scenarios when using your radio: •...
  • Page 76 MN004476A01-AM Chapter 7 : Advanced Features 7.14.3 Exiting Fall Alert Procedure: To exit Fall Alert mode, press Clr. 7.14.4 Reinitiating Fall Alert Procedure: To reinitiate Fall Alert after exiting Emergency Operation, perform one of the following actions: • Return the radio to a vertical position. •...
  • Page 77 MN004476A01-AM Chapter 7 : Advanced Features • If the channel or mode selected is unprogrammed, the display shows Unprogrammed. 7.15.2 User Login Feature This feature allows you to take on a friendly username such as Text Messaging Service (TMS). You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.
  • Page 78 MN004476A01-AM Chapter 7 : Advanced Features When and where to use: NOTE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder. The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted.
  • Page 79 MN004476A01-AM Chapter 7 : Advanced Features • To access this feature using the preprogrammed button, press the preprogrammed Quick Text button and proceed to step • To access this feature using the menu, proceed to the next step. or to TMS and press the Menu Select button directly below TMS to access the TMS feature screen.
  • Page 80 MN004476A01-AM Chapter 7 : Advanced Features 7.16.2.3 Appending a Request Reply to a Text Message Procedure: 1 Press the Menu Select button directly below Optn . to Req Reply and press the Menu Select button directly below Sel to request for a reply.
  • Page 81 MN004476A01-AM Chapter 7 : Advanced Features 7.16.2.7 Receiving a Text Message When and where to use: NOTE: When you receive a message that is flagged with the Request Reply icon, you must manually respond to the sender that you have received the message. The system does not automatically send a notification to acknowledge that the message was received.
  • Page 82 MN004476A01-AM Chapter 7 : Advanced Features 7.16.2.9 Replying to a Received Text Message When and where to use: NOTE: The original date and time stamp, address, and message content is automatically appended to the reply message. Procedure: to the required aliases or ID and press the Menu Select button below Sel to view the message.
  • Page 83 MN004476A01-AM Chapter 7 : Advanced Features • Select Del to delete the message. • Select Back to return to the previous screen. NOTE: The icon at the top right corner of the screen indicates the status of the message. Status Icons on page 28 for more information.
  • Page 84 ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.
  • Page 85 MN004476A01-AM Chapter 7 : Advanced Features 3 For radio enabled with Unit ID, perform one of the following actions: • to [UnitID Entry] and press the Menu Select button directly below Edit. A blinking cursor appears. Use the keypad to type or edit a Unit ID. Press the Menu Select button directly below Ok to submit.
  • Page 86 MN004476A01-AM Chapter 7 : Advanced Features 7.17.2 Sending a Query Prerequisites: This feature is available for radio users who have successfully logged in with the Two-Factor Authentication. Query is a special form of Quick Text marked with a flag that is replied or dispatched in normal TMS message.
  • Page 87 MN004476A01-AM Chapter 7 : Advanced Features If the message is not sent, you hear a low tone, the display shows Send failed and returns to the main TMS screen. NOTE: The server responds to your query with the required report in text messages. You can append a priority status and/or a request reply to your message.
  • Page 88 MN004476A01-AM Chapter 7 : Advanced Features • The radio does not transmit until you set the Secure/ Clear switch to the secure position. • You can request to configure the radio to ignore the clear voice or insecured transmission when the radio is in secured transmission. Check with your agent for details. •...
  • Page 89 MN004476A01-AM Chapter 7 : Advanced Features 7.18.3.3 Selecting Encryption Keys Procedure: or to Key. 2 Press the Menu Select button directly below Key. The display shows the last user-selected and stored encryption key, and the available menu selections. If the Multi-system Over-the-Air Rekeying feature is in use, the list of keys displayed is only for the current secure profile of the selected channel.
  • Page 90 MN004476A01-AM Chapter 7 : Advanced Features If the Multi-system Over-the-Air Rekeying feature is in use, the keys erased are only for the current secure profile of the selected channel. The erase all option operates as configured by the dealer or system administrator.
  • Page 91 MN004476A01-AM Chapter 7 : Advanced Features • Press the PTT button again, or the or Emergency button, to exit the feature and transmit in normal mode. If the rekey operation fails, you hear a bad-key tone and the display shows Rekey fail. NOTE: The rekey operation failure indicates that your radio does not contain the UKEK or USK.
  • Page 92 MN004476A01-AM Chapter 7 : Advanced Features 7.19 Radio Inhibit This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes. NOTE: If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system.
  • Page 93 MN004476A01-AM Chapter 7 : Advanced Features Programmable Waypoints Programmed Waypoints • Home • Emergency • Last Known Location • Destination Only the alias is editable, not the coordinates. The Home and Destination coordinates are ed- itable. Coordinates can be deleted one at a time, or all Coordinates cannot be deleted.
  • Page 94 MN004476A01-AM Chapter 7 : Advanced Features 3 Perform one of the following actions: • To obtain a location fix, press the Menu Select button directly below On . • Press the Menu Select button directly below Optn. to Turn On GPS and press the Menu Select button directly below Sel.
  • Page 95 MN004476A01-AM Chapter 7 : Advanced Features • to Save as Dest. and press the Menu Select button directly below Sel and proceed to step 3 Press the Menu Select button directly below Ok once you are done. One of the following scenarios occur: •...
  • Page 96 MN004476A01-AM Chapter 7 : Advanced Features 5 Press the Menu Select button directly below Yes to delete the waypoint or press the Menu Select button directly below No to return to the Waypoints main screen. The display shows <Waypoint name>deleted . 7.20.9 Deleting All Saved Waypoints Prerequisites: Ensure your radio shows the current location on the screen.
  • Page 97 MN004476A01-AM Chapter 7 : Advanced Features If there is a solid location signal during Emergency operation, the current location and the location information received is saved as Emergency and Last Known Location respectively. 7.20.12 Peer-Location on the Display (ASTRO Conventional) This feature is only available for radio-to-radio voice transmissions, dispatch call, and selective call.
  • Page 98 MN004476A01-AM Chapter 7 : Advanced Features The radio searches the current zone for the channel with same talkgroup assigned as the Dynamic Talkgroup and also with same system ID of current trunk system. Once matched, the radio display shows the first matched and connected channel alias. If there is no channel with matching Talkgroup ID and trunk system ID, the radio display shows the channel alias of <DYNAMIC talkgroup>.
  • Page 99 MN004476A01-AM Chapter 7 : Advanced Features The radio then connects to the designated talkgroup. The radio displays the talkgroup alias and dynamic regroup tone sounds. The transmit power level changes and the radio shows a direct text message content without any user operation. NOTE: The availability of the Voice Announcement (VA), TMS display, Intelligent Backlight, and Transmit Power Level alerts depend on your radio configuration.
  • Page 100 In addition, a radio operating on a lower priority broadband connection returns to the higher priority or quality connection while idle on SmartConnect. Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem such as the following modems: • Motorola Solutions VML750 • Sierra Wireless MP70 • Sierra Wireless GX450 Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel.
  • Page 101 MN004476A01-AM Chapter 7 : Advanced Features The Searching site indicator alerts you that your radio is attempting to search for a valid trunked control channel. 7.22.7 Locking and Unlocking a Site When and where to use: This feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites.
  • Page 102 Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars, and others. For high degree of reliability, Motorola Solutions recommends to NOT separate the radio and the accessory. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception.
  • Page 103 MN004476A01-AM Chapter 7 : Advanced Features The radio tries to establish connection with the device once paired. NOTE: If the connection fails within 6 seconds, you hear a decremental-pitched tone to indicate that the device is unpaired. The display shows <Device Type> unpaired. Repeat this step to re-initiate the pairing process.
  • Page 104 MN004476A01-AM Chapter 7 : Advanced Features • The display shows <Device Friendly Name> pair failed (if the pairing timer expires). • The display shows <Device Friendly Name> connect failed (if the connecting timer expires). If the PIN is correct but the profiles are not supported, the display shows BT profiles not supported.
  • Page 105 MN004476A01-AM Chapter 7 : Advanced Features 3 Press the Menu Select button directly below Sel. 4 If there are devices being paired or connected, along the list of <Device Friendly Name> to see the status of each device. If there are no active Bluetooth devices being paired or connected, the display shows No devices.
  • Page 106 MN004476A01-AM Chapter 7 : Advanced Features Repeat this step to re-initiate the pairing process. NOTE: To unpair the handheld after a successful connection, follow the steps in Viewing and Clearing the Bluetooth Device Information on page 104. 7.23.5 Responder Alert Sensors Responder alert sensors allow the radio to send an over-the-air (OTA) notification when the radio receives the holster, weapon fired, and vest pierced sensor events.
  • Page 107 MN004476A01-AM Chapter 7 : Advanced Features 7.23.5.4 Low Battery Notification When the holster or weapon fire sensor battery is below the preset threshold value, the radio displays <BT alias> low batt and a tone sounds. 7.23.5.5 Disabling the Sensor This feature disables the sensors temporarily or permanently from sending the sensor events to the system.
  • Page 108 MN004476A01-AM Chapter 7 : Advanced Features 2 Long-press the preprogrammed Sensor button or the preprogrammed Menu Select button again to enable the OTA Sensor notification. A tone sounds, and the radio displays Sensor On. 7.24 ASTRO 25 (P25) Programming Over Project 25 (POP25) Also called Over-the-Air Programming, this feature allows configuration data and firmware to be upgraded to your radio over-the-air.
  • Page 109 MN004476A01-AM Chapter 7 : Advanced Features 7.25 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement (VA) priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls.
  • Page 110 MN004476A01-AM Chapter 7 : Advanced Features If the site does not exist, the display shows <Site Alias> does not exist. 6 To return to the Home screen, press the Menu Select button directly below Exit. If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically. The display shows the <Alert Alias>...
  • Page 111 MN004476A01-AM Chapter 7 : Advanced Features to select the desired Alert Alias and press the Menu Select button directly below Send. The display shows Sending req. If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed.
  • Page 112 MN004476A01-AM Chapter 7 : Advanced Features If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful. If one or more sites are not available, the display shows Not all sites available. Repeat step 5 To return to the Home screen, press the Menu Select button directly below Exit.
  • Page 113 MN004476A01-AM Chapter 7 : Advanced Features • Turning Wi-Fi on or off using the radio menu button: or to WiFi and press the Menu Select button directly below WiFi. If the display shows WiFi Status being Off, press the Menu Select button directly below On.
  • Page 114 MN004476A01-AM Chapter 7 : Advanced Features If the radio is Wi-Fi connected, you see a Wi-Fi signal strength indicator, on the front display.In addition, the WiFi menu shows Connected under the connection Status heading, what network you are connected to under the Network heading, and the signal strength to that network under the Sig Strength heading.
  • Page 115 MN004476A01-AM Chapter 7 : Advanced Features Procedure: 1 Selecting the Power Level using the Transmit Power Level switch: a Use the preprogrammed Transmit Power Level switch to toggle the power level between low and high power. 2 Selecting the Power Level using the radio menu: or to Pwr.
  • Page 116 MN004476A01-AM Chapter 7 : Advanced Features This feature allows user to navigate from up to 75 zones in 25 EZBs. NOTE: The Zone Select feature must to be preprogrammed to the 3-position A-B-C switch, while the Enhanced Zone Bank feature must be preprogrammed to any side button or Top (Orange) button before you can use this feature.
  • Page 117 MN004476A01-AM Chapter 7 : Advanced Features Accessory connected to the radio that is in NVG display mode such as Display Remote Speaker Microphone (DRSM) has its backlight always in off state. Intelligent lighting indicators, TX LED and RX LED are all disabled on both the radio and the connected accessory when the radio is in NVG display mode.
  • Page 118 MN004476A01-AM Chapter 7 : Advanced Features 7.28.9 Turning the Controls and Buttons Tones On or Off When and where to use: You can enable and disable the tones of Navigation buttons and controls if needed. Procedure: • Turning the tones on or off using the preprogrammed Mute button: a.
  • Page 119 MN004476A01-AM Chapter 7 : Advanced Features The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. NOTE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out.
  • Page 120 MN004476A01-AM Chapter 7 : Advanced Features Press at any time to return to the Home screen without saving your changes. NOTE: If a call arrives while the radio is in the clock-setting menu, the radio exits clock setting and displays the call information. Any changes made before the call is not saved. 7.28.13 Conventional Squelch Operation This feature filters out unwanted calls with low signal strength or channels that have a higher than...
  • Page 121 MN004476A01-AM Chapter 7 : Advanced Features 7.28.14 Using the PL Defeat Feature This feature allows you to override any coded squelch programmed to a channel. Your radio also unmutes any digital activity on a digital channel. When this feature is active, the Carrier Squelch status indicator is displayed.
  • Page 122 MN004476A01-AM Chapter 7 : Advanced Features 7.28.17 Transmit Inhibit The Transmit Inhibit feature allows you to stop all transmission including voice and data. The radio can receive messages but is not able to reply the acknowledgment request of the received message. This feature is available for APCO 25 Trunking, Type II Trunking, and Conventional operations for all APX radios.
  • Page 123 MN004476A01-AM Chapter 7 : Advanced Features • Radio Information • IP Display • Control Assignments • Soft ID (if enabled) 7.28.18.1 Accessing the Radio Information When and where to use: This feature displays the following radio information: • Host Version •...
  • Page 124 MN004476A01-AM Chapter 7 : Advanced Features 7.28.18.2 Viewing the IP Information When and where to use: This feature displays the device name, IP address, and status of your radio. NOTE: The device name of your radio is preprogrammed. Check with your dealer or system administrator for more information.
  • Page 125 The radio displays Radio Param and Zn/Ch Param. 7.28.19.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.
  • Page 126 MN004476A01-AM Chapter 7 : Advanced Features 7.28.19.3 Selecting a Channel within a Zone Procedure: 1 Press or to FPP and press the Menu Select button directly below FPP. The radio displays the Enter password screen 2 Enter the password and press the Menu Select button directly below Ok. 3 Press to select Zn/Ch.
  • Page 127 MN004476A01-AM Chapter 7 : Advanced Features Table 6: Parameter Editing Keys Parameter Editing Keys Value Perform one of the following: • or to increment entry and to move cursor. Tx PL Perform one of the following: Rx PL • or to increment entry and to move cursor. Tx DPL DEL to delete the parameter value of PL entered.
  • Page 128 MN004476A01-AM Chapter 7 : Advanced Features If PL setting is set to Rx, you can only edit Tx PL and Tx DPL codes. If PL setting is set to Tx, you can only edit Rx PL and Rx DPL codes.
  • Page 129 MN004476A01-AM Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.
  • Page 130 Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
  • Page 131 Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: https://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 132 Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
  • Page 133 MN004476A01-AM Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.”...
  • Page 134 MN004476A01-AM Maritime Radio Use in the VHF Frequency Range in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 135 MN004476A01-AM Maritime Radio Use in the VHF Frequency Range 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975 161.575...
  • Page 136 MN004476A01-AM Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.
  • Page 137 Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 138 Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.
  • Page 139 1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...
  • Page 140 You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html...
  • Page 141 Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
  • Page 142 MN004476A01-AM Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data- communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
  • Page 143 It can also trigger Emergency Alarm the Post-Alert Timer is not cancelled. Mission Critical Wireless. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 144 MN004476A01-AM Glossary Check channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch” when the monitor button is pressed. Multi-System Talkgroup Scan List A scan list that can include both talkgroups (trunked) and channels (conventional).
  • Page 145 MN004476A01-AM Glossary PTT-The switch or button usually located on the left side of the radio which, when pressed, causes the radio to transmit. When the PTT is released, the unit returns to receive operation. Radio Frequency RF-The portion of the electromagnetic spectrum between audio sound and infrared light (approximately 10 kHz to 10 GHz).
  • Page 146 MN004476A01-AM Glossary The automatic sharing of communications paths between a large number of users. Allows users to share a smaller number of frequencies because a repeater or communications path is assigned to a talkgroup for the duration of a conversation. Trunking Priority Monitor scan list A scan list that includes talkgroups that are all from the same trunking system.