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Konica Minolta FAX 3900 Service Manual

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SERVICE MANUAL

FIELD SERVICE

KONICA MINOLTA FAX 2900

KONICA MINOLTA FAX 3900

2004.10

Ver. 1.0

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Summary of Contents for Konica Minolta FAX 3900

Page 1 SERVICE MANUAL FIELD SERVICE KONICA MINOLTA FAX 2900 KONICA MINOLTA FAX 3900 2004.10 Ver. 1.0...
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Page 3 Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.
Page 4 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 5 CHECKPOINTS WHEN PERFORMING ON-SITE SER- VICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 6 WARNING: Power Plug and Cord • Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT.
Page 7 WARNING: Wiring • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 8 CAUTION: Ventilation • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b.
Page 9 WARNING: Work Performed with the product Powered • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 10 WARNING: Safety Checkpoints • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. •...
Page 11 WARNING: HANDLING OF CONSUMABLE • Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately.
Page 12 MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evalua- tion must be carried out quickly and KMBT must be notified.
Page 13 Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
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Page 15 INDEX (Field Service) GENERAL MAINTENANCE DIS/REASSEMBLY, ADJUSTMENT CONTROL PANEL/SERVICE MODE DESCRIPTIONS TROUBLESHOOTING...
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Page 17 1-1. Main Unit ....................G-1 1-2. GDI Printer Function ................G-3 1-3. FAX Function ................... G-3 1-4. Network Function (KONICA MINOLTA FAX 3900 only) ......G-5 2. PRECAUTIONS FOR INSTALLATION ............G-6 2-1. Installation Site ..................G-6 2-2. Power Source ................... G-6 3.
Page 18 (Automatic Document Feeder) ..............D-10 (1) Removal of the Network Interface Card Board (for KONICA MINOLTA FAX 3900 only) ......... D-11 (2) Removal of the Network Control Unit Board ........D-11 (3) Removal of the Controller/Mechanical Control Board ..... D-12 (4) Removal of the Control Panel ............
Page 19 2. FUNCTIONS OF SWITCHES AND PARTS ON PWBs ........S-4 2-1. Circuit Board Locations (KONICA MINOLTA FAX 2900) ......S-4 2-2. Circuit Board Locations (KONICA MINOLTA FAX 3900) ......S-4 2-3. PWB-P (Controller/Mechanical Control Board) ........S-5 2-4. PWB-IF (Interface Board) ................. S-5 2-5.
Page 20 (3) Admin. management ............... S-26 (4) Copy setting ..................S-28 (5) FAX registration ................S-28 (6) TX operation ..................S-31 (7) RX operation ................... S-34 (8) Comm. setting ................. S-42 (9) Reporting ..................S-45 (10) Initial user data ................S-46 (11) Network setting ................
Page 21 (2) Error Code List ................. S-78 (3) T.30 Protocol List ................S-79 5-10.Admin. Registration (Administrator number registration) ......S-80 5-11.Fixed zoom change .................. S-81 (1) <Metric> ................... S-81 (2) <Inch> ....................S-81 5-12.Clear Data ....................S-82 (1) DRAM clear ..................S-82 (2) SRAM clear ..................
Page 22 (18) SOFT SWITCH: #18 ................ S-123 (19) SOFT SWITCH: #19 ................ S-124 (20) SOFT SWITCH: #20 ................ S-125 (21) SOFT SWITCH: #21 ................ S-126 (22) SOFT SWITCH: #22 ................ S-127 (23) SOFT SWITCH: #23 ................ S-127 (24) SOFT SWITCH: #24 ................ S-128 (25) SOFT SWITCH: #25 ................
Page 23 (65) SOFT SWITCH: #63 ................ S-155 (66) SOFT SWITCH: #64 ................ S-156 7. FAX PROTOCOLS ................... S-157 7-1. G3 ECM (G3 Error Correction Mode) ............S-157 7-2. Line Control ....................S-158 (1) Procedure of G3 mode communication ........... S-158 7-3. Table of reference code ................S-159 7-4.
Page 24 5-1. Power is not Turned ON................T-25 6. IMAGE QUALITY PROBLEMS ................ T-26 6-1. Troubleshooting Image Quality Problems ..........T-26 6-2. Initial Checks ................... T-26 6-3. Troubleshooting for Specific Image Quality Problems ......T-27 (1) Image reading system: Blank or black prints ........T-28 (2) Image reading system: Low image density ........
Page 25 GENERAL...
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Page 27 Fusing system Heat roller Max. Original size Up to Legal size Memory Capacity STD: 16 MB (48 MB Maximum with 32 MB Option Memory: KONICA MINOLTA FAX 3900 only) Copy Medium Paper source Tray1 Tray2 Bypass Tray Plain paper (60 to 90 g/m ❍...
Page 28 Copy speed 16 copies/minute (at full size and 600 dpi 600 dpi, with ADF) (copies/min.) Continuous print speed More than 16 sheets/minute (with plain A4 L or Letter L paper) (sheets/min.) Warm-up time Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage) Zoom Ratios Metric Size...
Page 29 : 4 second: KONICA MINOLTA FAX 2900 3 second: KONICA MINOLTA FAX 3900 *ITUT NO.1, A4 size Normal resolution without header Internet fax : Enable (KONICA MINOLTA FAX 3900 only) Dialing Direct dialing : Entering the fax number directly using the 10-Key Pad.
Page 30 Transmission Transmission mode : ADF TX, Memory TX, Batch TX, Broadcast TX, Confidential Mailbox TX, F code TX (SubAddress TX, SID TX), Forward TX Manual TX, Polling TX, Quick Memory TX, Book TX, Relay initiate TX, Reservation TX, Timer TX, TX resolution mode/ TX : Standard (204 dpi 98 dpi),...
Page 31 1-4. Network Function (KONICA MINOLTA FAX 3900 only) Interface Ethernet 10/100Base T /TX (RJ-45) Data format MIME, Base64 Content Type Multi-part/Mixed (text/plain, image/tiff) I-FAX Communication Protocol TX: SMTP RX: POP3 I-FAX Data Format E-Mail Format: MIME Attached File format: TIFF-F...
Page 32 PRECAUTIONS FOR INSTALLATION 2-1. Installation Site To ensure utmost safety and avoid breakdown, this machine should NOT be used in a place: • Where it will be subjected to extremely high or low temperature or humidity. • Where it will be subjected to sudden fluctuations in either temperature or humidity. •...
Page 33 PRECAUTIONS FOR USE 3-1. To Ensure this Machine is Used in an Optimum Condition • Never place a heavy object on this machine or subject this machine to shocks. • Insert the power plug all the way into the outlet. •...
Page 34 HANDLING OF THE CONSUMABLES Before using any consumables, always read the label on its container carefully. • Paper can easily damp. To prevent absorption of moisture, store paper in a place with lit- tle moisture. • Keep consumables out of the reach of children. •...
Page 35 PARTS IDENTIFICATION 4980G502AA 1. Main Unit KONICA MINOLTA FAX 2900/ 3. Expansion memory 32-5 (32 MB): KONICA MINOLTA FAX 3900 KONICA MINOLTA FAX 3900 only 2. Paper Feed Cassette PF-125...
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Page 37 MAINTENANCE...
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Page 39 MAINTENANCE SCHEDULE • To ensure that this machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Ref. Page in PM Parts Clean Replace This Manual ☞...
Page 40 1-1. Guidelines for Life Specifications Values by Unit • The life specifications value represents the number of printed pages produced or figures equivalent to it when given conditions (see the Table given below) are met. It can be more or less depending on how each individual machine is used. Print Conditions Job type 2P/J...
Page 41 REPLACEMENT/CLEANING OF PARTS Cleaning of the Paper Take-Up Roller 1. Remove the Imaging Cartridge. ☞ E-5 NOTE • The Imaging Cartridge is the Drum Cartridge, to which the Toner Cartridge is mounted. 2. Using a soft cloth, wipe the surface of the Paper Take-Up Roller clean of dirt.
Page 42 Replacement of the Image Transfer Roller 1. Remove the Imaging Cartridge. ☞ E-5 2. Place the levers of the bushings (white) on the right and left ends of the Image Transfer Roller toward this side and remove the Image Transfer Roller from the Image Transfer Roller holder.
Page 43 REPLACEMENT OF UNITS Replacement of the Toner Cartridge <Removal Procedures> 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 3. Remove the Imaging Cartridge. 4136E006AA 4. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Toner Cartridge from the Drum Cartridge.
Page 44 2. Remove the protective cover from the Toner Car- tridge. C4136o049AC 3. Install the new Toner Cartridge to the Drum Car- tridge. NOTE • Insert the Toner Cartridge along the guide pro- vided on the Drum Cartridge side and make sure that the Toner Cartridge is not tilted when inserted.
Page 45 Replacement of the Drum Cartridge <Removal Procedures> 1. Remove the Imaging Cartridge. ☞ E-5 2. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Drum Cartridge. 4136E011AC <Installation Procedures> 1. Mount the Toner Cartridge to a new Drum Car- tridge.
Page 46 2. Remove the Network Card Board. (KONICA MINOLTA FAX 3900 only) ☞ D-11 3. Remove the Network Control Unit Board. 4. Unplug three connector on the Controller/ Mechanical Control Board. 4980E004AB 5. Remove the two screws, and then remove the Left Rear Cover.
Page 47 9. Remove two screws, unplug three connectors, and remove the Fusing Unit. NOTE • The surfaces around the Fusing Unit are very hot. Use utmost care not to touch any surfaces other than the Fusing Unit. 4980E002AB 10. Remove the Fusing Unit. 4980E003AA <Installation Procedures>...
Page 48 REPLACEMENT OF DOCUMENT FEEDER Cleaning of the Take-Up Roll 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Take-Up Roller. 1382E002AA Replacement of the Take-Up Roll 1. Open the Document Feeder Cover. 2.
Page 49 NOTE • When installing the Pick-Up Roller/Paper Take-Up Roller Assy., make sure that the notch in the shaft of the Take-Up Roller is positioned on the top. 1382E013AC 5. Remove the Take-Up Roller. 1382E010AA Cleaning of the Pick-Up Roller 1. Open the Document Feeder Cover. 2.
Page 50 Removal of the Pick-Up Roller 1. Remove the Pick-Up Roller/Take-Up Roller Assy. ☞ D-10 2. Remove the Pick-Up Roller. 1382E011AA Cleaning of the Registration Rollers 1. Open the Document Feeder Cover. 2. Use a soft cloth to wipe clean the Registration Rollers.
Page 51 Cleaning of the Paper Separator Pad 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Paper Separator Pad. 1382E005AA Removal of the Paper Separator Pad 1. Open the Document Feeder Cover. 2. Remove the Paper Separator Cover. 1382E006AB 3.
Page 52 (10) Cleaning of the CIS and Shading roller 1. Open the Document Feeder Cover. 2. Remove the exit tray. 4980E501AA 3. Open the ADF Assy. 4980D086AB 4. Using a soft cloth, wipe clean the surface of the CIS Glass. 4980D087AA 5.
Page 53 (11) Removal of the CIS NOTE • Whenever the CIS is to be replaced, be sure to replace also the polyester film. 1. Open the Document Feeder Cover. 2. Remove the two screws, and then remove the Document Feeder Cover. 4980D093AA 3.
Page 54 5. Peel off the film. NOTES • Whenever the CIS is to be replaced, be sure to replace also the polyester film. • Affix the polyester film after the CIS has been installed. • When affixing the polyester film, make sure that it 4980D101AA is correctly aligned with the reference position shown in the illustration.
Page 55 DIS/REASSEMBLY, ADJUSTMENT...
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Page 57 SAFETY INFORMATION 1-1. Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual. 1-2. Internal Laser Radiation Semiconductor laser Maximum power of the laser diode...
Page 58 the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 59 Finland, Sweden VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Puolijohdelaser Laserdiodin suurin teho 15 mW Aallonpituus 770-800 nm...
Page 60 1-3. Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. 4980D095AA 1-4. Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below. 4980D094AA manuals4you.com manuals4you.com...
Page 61 1-5. Precautions for Handling the Laser Equipment • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the print head and PC Drum, be sure first to turn this machine OFF.
Page 62 PRECAUTIONS FOR DISASSEMBLY/ADJUST- MENTS 2-1. Parts That Must Not be Touched Red Painted Screws Purpose of Application of Red Paint Red painted screws show that the assembly or unit secured can only be adjusted or set at the factory and shall not be readjusted, set, or removed in the field. If it becomes unavoidably necessary to disassemble any of these assemblies and units, disassembly may be done provided that the conditions permitting reassembly are met.
Page 63 DISASSEMBLY/REASSEMBLY 3-1. Identification of Exterior Parts and Removal Procedures for Them (Main unit) 4980D099AA 4980D100AA...
Page 64 Name Removal Procedure Remove the three screws, unplug the connector and the Control Panel flat cable, and remove the Control Panel. ☞ D-12 Exit tray While pressing out one side, remove the Exit tray. Open the Front Door. While pressing in one side, Front Door remove the Front Door.
Page 65 3-3. Removal of Circuit Boards and Other Electrical Components NOTES • When removing a circuit board or other electric component, refer to the precautions for handling PWBs and follow the corresponding removal procedures. • The removal procedures given in the following paragraphs omit the removal of the com- ponent in question from a connector or a PWB support.
Page 66 3-4. Removal of Circuit Boards and Other Electrical Components (Automatic Document Feeder) NOTES • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.
Page 67 Removal of the Network Interface Card Board (for KONICA MINOLTA FAX 3900 only) <Removal Procedures> 1. Remove the Rear Cover. 2. Disconnect the connector from the Network Inter- face Card Board. 4980U039AD 3. Remove three screws. 4. Remove the Network Interface Card Board.
Page 68 Removal of the Controller/Mechanical Control Board <Removal Procedures> 1. Remove the Rear Cover. ☞ D-7 2. Remove the Network Interface Card Board. (KONICA MINOLTA FAX 3900 only) ☞ D-11 3. Remove the Network Control Unit Board. ☞ D-11 4. Disconnect all connectors and flat cables from the Controller/Mechanical Control Board.
Page 69 Removal of the Interface Board 1. Remove the Rear Cover. ☞ D-7 2. Remove the Network Control Unit Board. ☞ D-11 3. Unplug the five connectors on the Controller/ Mechanical Control Board. 4980D063AB 4. Remove the two screws. 5. Remove the Left Rear Cover. 4980U044AA 6.
Page 70 Removal of the Plate NIC Board (KONICA MINOLTA FAX 3900 only) 1. Remove the Rear Cover. ☞ D-7 2. Remove the Network Interface Card Board. (KONICA MINOLTA FAX 3900 only) ☞ D-11 3. Remove the Network Control Unit Board. ☞ D-11 4.
Page 71 2. Remove the Left Cover. ☞ D-7 3. Remove the Rear Cover. ☞ D-7 4. Remove the Network Interface Card Board. (KONICA MINOLTA FAX 3900 only) ☞ D-11 5. Remove the Network Control Unit Board. ☞ D-11 6. Unplug the two flat cables from the Controller/ Mechanical Control Board.
Page 72 8. Remove the two screws. 9. Remove the Left Rear Cover. 4980D060AA 10. Unplug three connectors on the Controller/ Mechanical Control Board. 4980E004AB 11. Remove the three screws. 12. Remove the Circuit Board and Metal Bracket. 4980E008AA 13. Remove the three screws. 14.
Page 73 16. Remove the four screws. 17. Remove the Metal Bracket. 4980D072AA 18. Remove the two screws. 19. Unhook the tab, and then remove the Left Rear Frame. 4980D010AC 20. Remove the Upper Left Cover. 21. Remove the two screws. 22. Remove the Upper Right Cover and Protective Metal Bracket.
Page 74 29. Remove four screws. 30. Disconnect three connectors. 31. Remove the Power Unit Assy. 4980D026AD 32. Remove four screws. 33. Remove the Power Unit. 4136D002AB Removal of the High Voltage Unit 1. Remove the Power Unit Assy. ☞ D-15 2. Remove one screw. 3.
Page 75 2. Remove the Right Cover. ☞ D-7 3. Remove the Rear Cover. ☞ D-7 4. Remove the Network Interface Card Board (for KONICA MINOLTA 3900 only). ☞ D-11 5. Remove the Document Feeder Unit 6. Unplug the connector PI-104 on the Controller / Mechanical Control Board.
Page 76 1. Remove the ADF Unit. ☞ D-19 2. Remove the Fusing Unit. ☞ E-7 3. Remove the Exit tray. ☞ D-7 4. Remove the four screws. 5. Unhook the two tabs, and then remove the Upper Cover. 4980D012AB 6. Disconnect one flat cable and one connector from the Controller/Mechanical Control Board.
Page 77 Removal of the Document Feeder Unit 1. Remove the three screw caps. 2. Remove the three screws, and remove one con- nector and the control panel. 3. Lift up the control panel be slowly and carefully. 4. Remove the flat cable from the control panel. 5.
Page 78 Removal of the Automatic Document Feeder Control Board 1. Remove the document feed unit. ☞ D-21 2. Unplug six connectors on the document control board. 3. Remove four screws. 4. Remove the document control board. 4980D081AA Removal of the AFEIF Board 1.
Page 79 Removal of the Document Feeder Main Motor Remove the document feed unit. ☞ D-21 2. Remove the connector PA01 on the Automatic Document Feeder Control Board. 4980D083AA 3. Open the document feeder Cover. 4. Remove the two screws, and then remove the ADF motor cover.
Page 80 3-6. Disassembly of the Main Drive Section Removal of the Main Motor 1. Remove the Left Cover. 2. Disconnect one connector. 3. Remove two screws. 4. Remove the Main Motor. 4136D010AB Removal of the Paper Empty Sensors 1. Remove the Imaging Cartridge. 2.
Page 81 6. Unhook two tabs and remove the tray. 4980D027AC 7. Remove the Multi purpose Tray Paper Empty Sensor. 4980D028AB 8. Remove the Multiple Bypass Tray Paper Empty Sensor. 4980D029AB 9. Remove the Toner Empty detection sensor. 4980D030AA D-25...
Page 82 Removal of the Paper Take-Up Solenoid 1. Remove the Left Cover. ☞ D-7 2. Disconnect one connector of the Paper Take-Up Solenoid. 4136D058AA 3. Remove one screw. 4. Remove the Paper Take-Up Solenoid. 4136D059AA Precautions for Installation of the Paper Take-Up Solenoid 1.
Page 83 Removal of the Paper Take-Up Clutch Gear 1. Remove the Fusing Unit. ☞ E-7 2. Remove the Power Unit. ☞ D-15 3. Remove the Paper Take-Up Upper Guide Assy. ☞ D-24 4. Disconnect one connector and remove the Cool- ing Fan Motor 2. 5.
Page 84 15. Remove one screw. 16. Remove the Paper Take-Up Solenoid. 4136D018AA 17. Unhook two tabs and remove the Paper Take-Up Clutch Gear. 4136D057AA Removal of the Torque Limiter 1. Remove the Paper take up Clutch Gear. ☞ D-27 2. Unhook three tabs and take apart the Paper Torque Limiter Take-Up Clutch Gear then, remove the Torque Coupling...
Page 85 After setting replaced Paper Take-Up Clutch Gear (Torque Limiter) to the shaft, Rotate the Paper Take- Up Clutch Gear by hand (Need to be released Sole- noid Flapper). 4136D060AA Look at the stop position of the Take-Up Roller from Clutch Gear side. 1.
Page 86 4. Remove two bushings and the Pressure Roller. Lower Fusing Roller section 4136D022AA Upper Fusing Precautions for Installation of Bushings Roller • Make sure that the slits in the bushing are properly section aligned with the rib of the Fusing Unit. 4136D040AA 5.
Page 87 ADJUSTMENTS 4-1. Electrical/Image Adjustment Accessing the Service Mode 1. Press the Utility key. 2. Press the following keys in order to enter the Service mode. Utility Stop Stop NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations.
Page 88 Margin Adjustment (Leading Edge/Trailing Edge/Both Sides) <Requirement> • Specify the amount erased at the leading edge (width of A), trailing edge (width of B), and both sides (width of C) of the paper. • Default setting: 4 mm 4022D503AA Mode Function Item Setting Range Leading Edge Erase...
Page 89 Printer’s Main Scanning Registration Adjustment <Requirement> • Adjust the amount that widths A and B in the printed test pattern are shifted so that the following specification is met. 1382D011AA Specification Mode Function Item Setting Range 60 to 140 0 ± 2.0 mm “ADJUST”...
Page 90 Printer’s Sub-Scanning Registration Adjustment <Requirement> • Adjust the width of C in the printed test pattern so that the following specification is met. 4007D051AA Specification Mode Function Item Setting Range 87 to 113 20 ± 2.5 mm “ADJUST” menu PRN SUB REGIST 1 increment = 0.46 mm Perform this adjustment in the following cases.
Page 91 Leading Edge Tilt Adjustment 1. Print the test pattern. 2. Draw lines 100 mm (A and B) from the center of the test pattern, as shown in the illustration. 100 mm 100 mm 1382D007AA 3. Load the test pattern into the Automatic Docu- ment Feeder, and then print five single-sided cop- ies.
Page 92 Automatic Document Feeder Sub-Scanning Zoom Ratio Adjustment <Reference> • Adjust the length of C in the copy of the test pat- tern so that the following specification is met. 1382D009AA Zoom Ratio Specification Mode Function Setting Range Full Size 95 to 105 200 ±...
Page 93 Automatic Document Feeder Main-Scanning Registration Adjustment <Reference> • Adjust the amount that widths D and E in the copy of the test pattern are shifted so that the following specification is met. 1382D011AA Specification Mode Function Setting Range 90 to 110 0 ±...
Page 94 (10) Automatic Document Feeder Sub-Scanning Registration Adjustment <Reference> • Adjust the width of F in the copy of the test pattern so that the following specification is met. 1382D010AA Specification Mode Function Setting Range 90 to 110 20 ± 3.0 mm “ADJUST”...
Page 95 4-2. Adjustment of Jumper Switches on the NCU Board • Make the correct settings of the jumper switches at six places on the NCU Board accord- ing to the applicable marketing area. • When the NCU Board has been replaced, check that the jumper switches are set as shown below.
Page 96 MISCELLANEOUS 5-1. Updating the Firmware NOTES • The TWAIN driver must already be installed on the host computer to be used for updating the firmware. • If the GDI printer driver or TWAIN driver is not installed, follow the procedure described below to install the driver.
Page 97 <For Windows Me/98> 1. Start up the host computer, and then insert the CD-ROM into the CD-ROM drive. 2. Turn on this machine. 3. Use a USB cable to connect this machine to the host computer. 4. In the “Install Hardware Device Drivers” dialog box, click the [Next] button, select “Search for a suitable driver for my device (recommended)”, and then click the [Next] button again.
Page 98 5. Display the “System Properties” dialog box (“Properties” for “My Computer”), click the “Hardware” tab, click the [Device Manager] button, select “Imaging devices”, and then check that “KONICA MINOLTA FAX XXXX (machine type)” has been added. KONICA MINOLTA FAX 3900...
Page 99 7. Click the [Browse] button, and then select “Update” file, which was copied onto drive C in step 3. NOTE • The software identifies the type of firmware. Select the Update” file of the engine firm- ware, GDI firmware, or FAX firmware and click the “Browse” button. 1.00 4980M511AA 8.
Page 100 11. Click the [OK] button, and then quit the “A3S/A4S Update F/W-V1.XX” application. 1.00 4980M512AA 12. Turn this machine off, then on again. D-44 manuals4you.com manuals4you.com...
Page 101 5-2. Procedure for Upgrading the Firmware (NIC Firmware/ KON- ICA MINOLTA FAX 3900 only) 1. Connect the Plate NIC Board and PC with the network by using the RJ45 network cables. 2. Start up the [MS-DOS prompt] or [Command prompt] of PC.
Page 102 17. Input “type flash”. C:\>type flash 18. Check that the firmware has been updated properly using the following messages that should appear. step 1: Command format is correct step 2: Program’s header is right step 4: Flash ROM erase OK step 5: Flash ROM write OK step 6: Program complete 19.
Page 103 2. Remove the USB cable connecting this machine to the host computer. 3. Remove the Rear Cover. ☞ D-7 4. Remove the NIC Board. (KONICA MINOLTA FAX 3900 only) ☞ D-11 5. Change the settings for jumper switches CJ3 on the Controller/Mechanical Control Board from “1-2”...
Page 104 4980D051AB 11. Turn off this machine. 12. Change the settings for jumper switches CJ3 on the Controller/Mechanical Control Board from “2-3” to “1-2”. (Return them to their default settings.) 13. Install the NIC Board. (only when the optional NIC Board is mounted) 14.
Page 105 5-5. Moving the EEPROM NOTE • After the Controller/Mechanical Control Board (PWB-P) is replaced, be sure to move the EEPROM form the old Controller/Mechanical Control Board to the new one. Remove the EEPROM (U39) from the old Controller/Mechanical Control Board, and then attach it to the new Controller/Mechanical Control Board.
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Page 107 CONTROL PANEL/SERVICE MODE DESCRIPTIONS...
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Page 109 Press to select the paper tray that contains the Paper key desired paper. Press to select the 2in1 function. 2in1 key (For KONICA MINOLTA FAX 3900 only) • Press to change the zoom ratio in the range between 0.50 and 2.00 in 0.01 increments.
Page 110 Scan mode. Scan key (Available only when the Internet Fax & Network Scan Kit is installed.) (For KONICA MINOLTA FAX 3900 only) Press to switch the function of the10-Key Pad 123/ ABC key between typing in numbers and typing in letters.
Page 111 RESERV. (cancel queued job), TX MODE (trans- mission mode), Internet fax reception (with the Internet Fax & Network Scan Kit installed) *Internet fax reception : For KONICA MINOLTA FAX 3900 only. Use to dial previously programmed fax numbers Speed Dial key represented by 3-digit numbers.
Page 112 FUNCTIONS OF SWITCHES AND PARTS ON PWBs 2-1. Circuit Board Locations (KONICA MINOLTA FAX 2900) AFEIF-PCB PWB-A ADF PWB-P PWB-IF 4980M513AA 2-2. Circuit Board Locations (KONICA MINOLTA FAX 3900) AFEIF-PCB PWB-A ADF PWB-P PWB-IF NIC-IF 4980M514AA manuals4you.com manuals4you.com...
Page 113 2-3. PWB-P (Controller/Mechanical Control Board) M32-5 (Option) Socket for KONICA MINOLTA FAX 3900 4980S003AC 2-4. PWB-IF (Interface Board) USB port FAX port (Line) FAX port (TEL) TCP/ IP port (for NIC) 4980M515AA...
Page 114 2-5. NCU (Network Control Unit Board) 4980S507AA 2-6. NIC (Network Interface Card Board) (For KONICA MINOLTA FAX 3900) 4980S508AA manuals4you.com manuals4you.com...
Page 115 2-7. NIC-IF (Plate NIC Board) (For KONICA MINOLTA FAX 3900) Green LED TCP/ IP port TCP/ IP port Orange LED LED status display list Status This is lit when network cable is connected correctly. If this LED is not lit, check the connection again, even if Green LED (Green) this machine appears to be connected correctly.
Page 116 STATUS MODE • The total number of pages printed and scanned since this machine was installed can be checked. • Results of 60 past faxes sent and received and counter information are displayed on the LCD, and various reports are printed. •...
Page 117 3-2. Status Mode Setting Procedure <Procedure> 1. Press the Status key. 2. The first Status screen appears. <Exiting Procedure> • Press the Panel Reset key. <Changing the Status Mode Functions> 1. Press the ▲/ ▼ key or < / > key to select the desired function. 2.
Page 118 Total Page Function Purpose Setting Details/Precautions Displays the total number of pages 1. Press the Status key. TOTAL printed since this machine was 2. Press the Yes key. COUNT 3. Press the ▼ and ▲ keys to installed. check the “TOTAL COUNT”, Displays the total number of pages “TOTAL SCAN”, “TX scanned since this machine was...
Page 119 Print Report Function Purpose Setting Details/Precautions TX RESULT Prints the transmission result report. 1. Press the Status key 3 REPORT times. ☞ S-12 2. Press the Yes key. 3. Press the ▼ and ▲ keys RX RESULT Prints the reception result report. to select the report/list REPORT that you wish to print,...
Page 120 • TX result report (example) TX RESULT REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION No. DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT 0001 AAA NEWYORK JAN.23 17:43 00:02'21” 012345678 • RX result report (example) RX RESULT REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION...
Page 121 • Memory image print (example) MEMORY IMAGE MEMORY IMAGE PRINT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION DESTINATION STATION DATE TIME PAGE 0077 DELLY OFFICE JAN.26 16:03 • One-touch list (example) ONE TOUCH LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 OT-NO. DESTINATION STATION DESTINATION NUMBER BATCH TIME SPEED...
Page 122 • Relay BOX list (example) RELAY BOX LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 RELAY BOX RELAY BOX SETTING RELAY BROADCAST LOCATION BOX-00 RELAY REPORT OT-01 4733112 RELAY ID =1111 RELAY PW = 111 S-14 manuals4you.com manuals4you.com...
Page 123 • Machine status list (Page1: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..MACHINE SETTING.. AUTO RESET (min.) ENERGY SAVE MODE (min.) DENSITY MODE 1 PRINT DENSITY LIGHT DARK LCD CONTRAST LIGHT DARK BUZZER VOLUME INITIALMODE COPY ..PAPER SOURCE SETTING.. TRAY 1 A4L CONTINUOUS TRAY 2 A4L CONTINUOUS ..COPY SETTING..
Page 124 • Machine status list (Page2: example) NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..COMM SETTING.. LINE MONITOR PSTN/PBX PSTN ..REPORTING.. ACTIVITY REPORT RESERVATION REPORT TX RESULT REPORT RX RESULT REPORT ..INITIAL USER DATA.. DATE AND TIME JAN.27.2004 10:00 +00:00 USER FAX NUMBER 0P1234567890 USER NAME AAABBBCCC DDDEEE...
Page 125 • Configuration page (example) KONICA MINOLTA FAX 3900 Printer Configuration Page Printer Information Printer F/W: 100 Maser F/W: 100 Total Count: 000000 Paper Size Count: 000000 Printer Configuration Printer Memory: 16Mbytes TRAY 1: A4 TRAY 2: A4 Bypass: Installed Network: Ethernet...
Page 126 ☞ S-42 COMM. SETTING ☞ S-45 REPORTING ☞ S-46 INITIAL USER DATA ☞ S-47 NETWORK SETTING* ☞ S-49 E-MAIL SETTING 1* ☞ S-51 E-MAIL SETTING 2* ☞ S-53 SCAN SETTING* *: Available only KONICA MINOLTA FAX 3900. S-18 manuals4you.com manuals4you.com...
Page 127 4-2. Utility Mode Function Tree (Details) 1: AUTO PANEL RESET 2: ENERGY SAVE MODE 3: DENSITY MACHINE SETTING 4: PRINT DENSITY ☞ S-23 5: LCD CONTRAST 6: LANGUAGE 7: BUZZER VOLUME 8: INITIAL MODE 1: TRAY1 PAPER PAPER SOURCE SETUP 2: TRAY SETTING ☞...
Page 128 ☞ S-47 1: SENDER NAME* 2: E-MAIL ADDRESS* 3: SMTP SERVER* E-MAIL SETTING 1* 4: SMTP PORT NO.* ☞ S-49 5: SMTP TIME OUT* 6: TEXT INSERT* 7: DEFAULT SUBJECT* *: Available only KONICA MINOLTA FAX 3900. S-20 manuals4you.com manuals4you.com...
Page 129 E-MAIL SETTING 2* 4: POP3 ACCOUNT* ☞ S-51 5: POP3 PASSWORD* UTILITY MODE 6: AUTO RECEPTION* 7: REPLAY ADDRESS* 8: HEADER PRINT* 1: RESOLUTION* SCAN SETTING* 2: IMAGE FORMAT* ☞ S-53 3: CODING METHOD* *: Available only KONICA MINOLTA FAX 3900. S-21...
Page 130 4-3. Utility Mode Setting Procedure <Procedure> 1. Press the Utility key. 2. The first Utility mode screen appears. <Exiting Procedure> • Press the Panel Reset key. <Changing the Settings for Utility Mode Functions> 1. Press the ▲/ ▼ key, < / > key or the 10-Key Pad to select the desired function. 2.
Page 131 Machine Setting • Various settings for the machine’s operating environment can be specified. Function Purpose Setting Details/Precautions To specify the time until the auto • The default setting is 1 panel reset operation is performed minute. AUTO PANEL after a copy cycle has been com- RESET pleted or after the last key opera- •...
Page 132 Function Purpose Setting Details/Precautions To specify the language of • The default setting is screens. “ENGLISH”. • The language setting are divided into Type 1 and Type • The Type 1 languages are the standard. <Available Languages> Type1 ENGLISH GERMAN LANGUAGE FRENCH ITALIAN...
Page 133 Paper source setting • Various settings for the paper tray can be specified. Function Purpose Setting Details/Precautions To specify the type and size of • The default settings are paper loaded into Tray1. “PLAIN” in addition to “A4 L” or “LT”. <Procedure>...
Page 134 Admin. management • Various functions for controlling the use of the machine can be set. • In order to set an “ADMIN. MANAGEMENT” function, the administrator number (ADMIN. NO.) must be entered. ☞ S-80 “Service mode/ Admin. registration”. ADMIN. NO=_ _ _ _ _ _ Function Purpose Setting Details/Precautions...
Page 135 NOTES < Precautions for Changing the Setting of ADMIN. MANAGEMENT/REMOTE MONITOR> If the user machine setting has been changed from “LIMITED” to “FULL” or vice versa while RSD (Remote Setup Diagnostic) communication is established, perform the following oper- ations: • Temporarily disconnect the communication and re-execute “Remote Connect.” •...
Page 136 KONICA MINOLTA FAX 3900: the number using the 10-Key Pad. A maximum of 64 fax numbers This dialing method is convenient...
Page 137 A maximum of 100 fax numbers numbers, allowing the recipient to (001 to 100) can be programed. be specified easily and accurately KONICA MINOLTA FAX 3900: without the need to manually enter A maximum of 200 fax numbers the number using the 10-Key Pad.
Page 138 The function of registration dial key. (KONICA MINOLTA FAX 3900 only) Func- Descrip- tion Function PROGRAM...
Page 139 Function Purpose Setting Details/Precautions In case relay initiate are carried Choose 0-9 Group, than input out, the relay box ID (SUB) and ID and PASSWORD, Destina- password (SID) which are regis- tion station: 50 (one-touch dial, tered by the relay side are speci- speed dial, group dial.
Page 140 Function Purpose Setting Details/Precautions This function can be used to set • The default setting is “ ”. the default scanning resolution • The resolution when trans- (image quality) to one of the follow- mission image mode is Text. ing: “Standard”, “Fine”, “Super Fine”, “Half Tone + Standard”, “Half Setting Tone + Fine”...
Page 141 Function Purpose Setting Details/Precautions This function can be used to set The default setting is “ON”. the default setting (“ON” or “OFF”) Setting value Description for adding the header (date sent, Add header sender’s name and fax number, etc.) when sending faxes. No header The contents of registration.
Page 142 RX operation • From the “RX OPERATION” menu, various functions for receiving faxes can be set. Indication on LCD MEMORY RX MODE No. of RINGS REDUCTION RX RX PRINT RX MODE FORWARD FOOTER SELECT TRAY CLOSED NETWORK 1. MEMORY RX MODE •...
Page 143 2. No. of RINGS • This function can be used to set the number of rings between 1 and 16 until the call is answered. • The default setting is “2” (marketing area: standard). • Depend on soft switch setting of marketing area. Setting value Description Setting value Description Once...
Page 144 3. REDUCTION RX • This function can be used to set whether documents longer than the paper are printed reduced (“ON”), split (“OFF”), or discarded (“CUT”). However, when sending a document more than 24 mm (1 inch) longer than the paper, “CUT” is not available. (In this case, the document is split.) •...
Page 145 Recor ding Length of received Footer Printing paper image size Less than 347 mm 1 page with 100 % 348 mm to 385 mm 1 page with (347 mm / image length)% reduction 386 mm to 686 mm Divide into 2 pages with 100 % 687 mm to 1025 mm Divide into 3 pages with 100 % 1,026 mm or more Divide into 3 pages (or more) with 100 %...
Page 146 Recor ding Length of received Footer Printing paper image size Less than 348 mm 1 page 349 mm to 688 mm Divide into 2 pages 689 mm to 1,028 mm Divide into 3 pages 1,029 mm or more Divide into 4 pages or more Legal Less than 344 mm 1 page...
Page 147 Recor ding Length of received Footer Printing paper image size Less than 271 mm 1 page 272 mm to 295 mm Print into 1 page. 1 mm to 24 mm of end is cut. 296 mm to 534 mm Divide into 2 pages 535 mm to 558 mm Divide into 2 pages.
Page 148 The received document is printed by this machine at the same time that it is forwarded to the specified fax number or *e-mail address. • Do not forward (“OFF”): The document is not forwarded. • The default setting is “OFF”. * KONICA MINOLTA FAX 3900 only. Setting value Description Add forward...
Page 149 7. FOOTER • This function can be used to set whether or not the reception information (RX data and time, RX management number, RX page number, Transmitter’s ID) is printed at the bot- tom of each received document. • The default setting is “OFF”. Setting value Description Add footer...
Page 150 9. CLOSED NETWORK • This function can be used to set whether or not the fax is received if the sender’s fax number does not match the fax number programmed in this machine’s one-touch dial keys. • The default setting is “OFF”. Setting value Description Enable closed network reception...
Page 151 Function Purpose Setting Details/Precautions This function can be used to set • Period of monitor sound. the volume when monitoring com- munication to “HIGH”, “LOW” or Pressing Start key “OFF”. following pressing ten-key. Pressing Start key Usual following press- TX/ RX ing Speed dial.
Page 152 Function Purpose Setting Details/Precautions This function can be used to set • The connected wiring system whether the connected telephone can be set to either PSTN wiring is a public switched tele- (Public Switched Telephone phone network (PSTN) or a private Network) or PBX (Private branch exchange (PBX).
Page 153 Reporting • From the “REPORTING” menu, various functions are available for specifying which reports are automatically printed. Function Purpose Setting Details/Precautions Every 60 transmissions/receptions, The default setting is “ON”. a report can be printed to show the results of the transmissions/recep- ACTIVITY tions.
Page 154 (10) Initial user data • Various settings for the machine’s user data can be specified. Indication on LCD DATE&TIME USER FAX No. USER NAME 1. Date & Time Setting value Description Hour 00 to 23 Minute 00 to 59 Year 00 to 99 (2000 to 2099 will be meant) Month 01 to 12...
Page 155 • If AUTO is selected, the IP NOTES address is automatically • Available only KONICA acquired from the DHCP MINOLTA FAX 3900. server. • Please consult customer’s net- work administrator for informa- NOTES tion about the IP address to use.
Page 156 NOTES NOTE • Available only KONICA • If Auto is selected for “1 IP SUBNET MINOLTA FAX 3900. Address/Auto,” the items of “2 MASK • Please consult customer’s net- Subnet mask” and “3 Gate- work administrator for informa- way”...
Page 157 (12) E-mail setting 1 • Available only KONICA MINOLTA FAX 3900. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location.
Page 158 Function Purpose Setting Details/Precautions This function is used to specify • The default setting is “OFF”. whether or not to insert text explaining that an image has been attached to an e-mail message, • ON: when sending scan data as an E- If ON is selected, the follow- mail attachment.
Page 159 (13) E-mail setting 2 • Available only KONICA MINOLTA FAX 3900. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location.
Page 160 Function Purpose Setting Details/Precautions This function is used to enter the Up to 32 characters can be password associated with the entered for the password. account name used to log in to the POP3 server. POP3 PASS- WORD NOTE Please consult customer’s net- work administrator for information about the password to use.
Page 161 (14) Scan setting • Available only KONICA MINOLTA FAX 3900. • The scan settings can be specified from the control panel or using the administrator mode of PageScope Web Connection. Function Purpose Setting Details/Precautions The default settings for resolution • The default setting is “300 ×...
Page 162 Function Purpose Setting Details/Precautions The default settings for coding • The default setting is “ ”. method, used by the Scan to E- mail and Scan to Server (FTP) functions can be specified. • MH: Modified Huffmann. CODING • MR: METHOD Modified Read, 50% faster than MH.
Page 163 SERVICE MODE • This mode is used to check, specify, adjust and register service functions. 5-1. Service Mode Function Tree (Outline) ☞ S-60 1. SERVICE’S CHOICE ☞ S-69 2. ADJUST ☞ S-71 3. COUNTER ☞ S-73 4. DISPLAY ☞ S-74, S-88 5.
Page 164 5-2. Service Mode Function Tree (Details) MARKETING AREA SHIPMENT DESTINATION LEADING EDGE ERASE TRAILING EDGE ERASE VERTICAL EDGE ERASE FLS PAPER SIZE TX SPEED RX SPEED TX LEVEL RX LEVEL 1. SERVICE’S CHOICE DTMF LEVEL ☞ S-60 CNG LEVEL CED LEVEL ECM MODE CODING SCHEME TONER EMPTY REPORT...
Page 165 MAIN F/W VER. ENGINE F/W VER. NIC F/W VER.* MAIN RAM SIZE 4. DISPLAY TC TYPE ☞ S-73 SERVICE MODE #01 = 10000000 5. SOFT SWITCH #64 = 00001000 ☞ S-74, S-88 *: Available only for the KONICA MINOLTA FAX 3900. S-57...
Page 166 SERVICE DATA LIST 6. REPORTING ERROR CODE LIST ☞ S-75 T.30 PROTOCOL LIST 7. ADMIN. REGISTRATION ☞ S-80 REDUCTION 2 REDUCTION 1 8. FIXED ZOOM CHANGE EXPANTION 1 ☞ S-81 EXPANTION 2 SERVICE MODE DRAM CLEAR SRAM CLEAR MEMORY CLEAR TOTAL CLEAR TOTAL COUNTER 9.
Page 167 5-3. Service Mode Setting Procedure NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations. (1)<Procedure> 1. Press the Utility key. 2. Press the following keys in this order to enter the Service mode. Stop Stop 3.
Page 168 5-4. Service’s Choice Functions • The following counters can be shown on display. Indication on LCD ☞ S-61 MARKETING AREA ☞ S-62 SHIPMENT DESTINATION ☞ S-63 LEADING EDGE ERASE ☞ S-63 TRAILING EDGE ERASE ☞ S-63 VERTICAL EDGE ERASE ☞ S-64 FLS PAPER SIZE ☞...
Page 169 Marketing Area • Set the marketing area. • If you change the marketing area, the soft switch (1-64) will change automatically. NOTES • If you change the marketing area, the following items are cleared (initialization). Before change the marketing area, be sure to record the setting values that are to be change the marketing area.
Page 170 MARKETING AREA Setting Procedure Use the one touch key to select any number from 1 to 15. One Touch Marketing area One Touch Marketing area STANDARD (Factory use only) NETHERLANDS U.S.A. FINLAND TAIWAN DENMARK SPAIN SWITZERLAND ITALY IRELAND BELGIUM PORTUGAL NORWAY SOUTH AFRICA SWEDEN...
Page 171 Leading Edge Erase • To change the laser emission timing to adjust the width of the image area that is erased at the leading edge. • When the PH unit has been replaced. Setting value Default 0 mm 1 mm 2 mm 3 mm ❍...
Page 172 FLS Paper Size • To specify the paper size for foolscap. • When the FLS paper size has been changed. • Upon setup Setting Value Contents Default 330 × 203 (mm) ❍ 330 × 210 (mm) 330 × 216 (mm) 330 ×...
Page 173 (10) RX Level • Reception sensitivity level. Setting Value Default -36 dBm -37 dBm to -42 dBm ❍ -43 dBm -44 dBm to -48 dBm -49 dBm (11) DTMF Level • Dual tone output level. Setting Value Default -2 dBm -3 dBm to -8 dBm ❍...
Page 174 A compression method. A compression method. The simplest compression method. *1: KONICA MINOLTA FAX 2900: The default of “Coding method” is “MMR”. (16) Toner Empty Report • Select to generate a report to a specific destination when toner empty status occurs in the engine.
Page 175 (17) Protocol Report • Print communication report. Choose one from among the following. Setting Value Description Default ❍ Disable T.30 communication report. Print T.30 communication report. ON (ERROR) Print T.30 communication report when an error occurs. T.30 communication report (example: V.17 communication) ☞...
Page 176 (19) Toner Empty Stop • To select if copy operations are stopped when the toner becomes empty. Setting Value Description Default ❍ Toner empty stop is enabled. ON (FAX) Toner empty stop is enabled only for FAX functions. Toner empty stop is disabled. If “OFF”...
Page 177 5-5. Adjust Function • The following counters can be shown on display. Indication on LCD PRN MAIN REGIST PRN SUB REGIST ADF SUB ZOOM ADF MAIN REGIST ADF SUB REGIST TC TYPE SHADING LEVEL Adjust Precautions for making test copies with functions from the “ADJUST” menu •...
Page 178 Function Purpose Setting Details/Precautions TEST Press the Start key to begin To adjust for variations in the accu- COPY printing the test page. racy of ADF and their mounting accuracy by varying the scanning • The setting range is 95 (-2.0 zoom ratio in the sub-scanning %) to 105 (+2.0 %).
Page 179 5-6. Counter Function • The following counters can be shown on display. Indication on LCD TOTAL COUNTER PM COUNTER I/C COUNTER APPLICATION COUNTER SCAN COUNTER Counter • The counter values can be displayed. Function Purpose Setting Details/Precautions To display the total number of COPY: Number of copies pages used.
Page 180 Function Purpose Setting Details/Precautions To display the number of pages COPY PRINT used with each application. : Number of copies printed. FAX RX PRINT : Number of Fax reception printed. REPORT PRINT : Number of Report printed. PC PRINT : Number of computer printouts printed APPLICATION FAX TX PAGE...
Page 181 5-7. Display Function Display • Various information can be displayed. Function Purpose Setting Details/Precautions MAIN F/W VER. To display the version of the main firmware. ENGINE F/W VER. To display the version of the engine firmware. To display the version of the engine firmware. NIC F/W VER.
Page 182 5-8. Soft Switch Function • Refer to the chapter of soft switch for the explanation of soft switch. ☞ S-88 SERVICE MODE SOFT SWITCH 6.SOFT SWITCH #01= 10000000 Bit No. 1 2 3 4 5 6 7 8 • KEY DEFINITION FOR SOFT SWITCH Definition ▼...
Page 183 5-9. Reporting • The following list is selected, and press YES key. • After service mode ends, the list is automatically printed. Indication on LCD ☞ S-75 SERVICE DATA LIST ☞ S-78 ERROR CODE LIST ☞ S-79 T.30 PROTOCOL LIST Service Data List •...
Page 184 1. Service Data List (example) SERVICE DATA LIST example) SW01 = Hex 01 = 0000 0001 Bit no. = 8 7 6 5 4 3 2 1 NAME:ABC 123 Bit No.8 = 0 Bit No.4 =0 TEL:1234567 Bit No.7 = 0 Bit No.3 =0 DATE:Dec.01.2003 15:12 Bit No.6 = 0 Bit No.2 =0 MARKETING AREA=STANDARD...
Page 185 SERVICE DATA LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 -- ADJUST -- PRINT MAIN REGIST: 77 PRN: SUB REGIST CCD MAIN ZOOM: 100 CCD: SUB ZOOM CCD MAIN REGIST: 100 CCD SUB REGIST: 100 ADF SUB ZOOM: 100 ADF MAIN REGIST: 100 ADF SUB REGIST: 100 SERIAL NUMBER: 12345678 CUSTOMER ID: 1...
Page 186 Error Code List • Print out error code as following table. (example) ☞ T-39 “Error code” ERROR CODE LIST CODE ERROR TIMES CODE ERROR TIMES CODE ERROR TIMES 0001 00000000 0002 00000000 0003 00000000 0004 00000000 0005 00000000 0006 00000000 0007 00000000 0008...
Page 187 T.30 Protocol List • Print out T.30 or V8 protocol after communication. 1. SESSION NUMBER 2. FUNCTION NAME 3. DESTINATION NAME/TELEPHONE NUMBER 4. COMMUNICATION DATE & TIME 5. TOTAL PAGE NUMBER FOR THIS SESSION 6. COMMUNICATION SPEED AND ECM MODE 7.
Page 188 V.34 Communication (example) PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.10’97 12:20 SESSION FUNCTION NO DESTINATION STATION DATE TIME PAGE MODE RESULT ECM- 0001 15:00 DEC.02 22345678901234567890 DATA V.8 PROTOCOL DUMP FF 03 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF 03 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 FF 13 80 00 00 00 00 00 TRAINING PHASE...
Page 189 5-11. Fixed zoom change • The fixed zoom ratios can be changed. Indication on LCD Reduction 2 Reduction 1 Expansion 1 Expansion 2 <Procedure> 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio. Default fixed zoom ratios and setting ranges according to marketing area <Metric>...
Page 190 5-12. Clear Data • Each type of data can be cleared. Indication on LCD DRAM CLEAR ☞ S-83 SRAM CLEAR ☞ S-85 MEMORY CLEAR TOTAL CLEAR TOTAL COUNTER PM COUNTER ☞ S-87 I/C COUNTER APPLICATION COUNTER SCAN COUNTER DRAM clear •...
Page 191 SRAM clear • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization). NOTES • Before executing “SRAM CLEAR,” be sure to record the setting values that are to be ini- tialized through “SRAM CLEAR.”...
Page 192 MODE Initialized Items Default Report/ List ☞ E-MAIL SETTING 1 SENDER NAME None MACHINE STATUS LIST S-11 E-MAIL ADDRESS None ☞ S-16 SMTP SERVER None SMTP TIMEOUT TEXT INSERT DEFAULT SUBJECT None ☞ E-MAIL SETTING 2 POP3 SERVER None MACHINE STATUS LIST S-11 POP3 PORT NO.
Page 193 Memory clear • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization). NOTES • Before executing “SRAM CLEAR,” be sure to record the setting values that are to be ini- tialized through “SRAM CLEAR.”...
Page 194 MODE Initialized Items Default Report/ List ☞ REPORTING ACTIVITY REPORT MACHINE STATUS LIST S-11 RESERV. REPORT ☞ S-16 TX RESULT REPORT RX RESULT REPORT ☞ INITIAL USER DATA DATE & TIME None MACHINE STATUS LIST S-11 USER FAX NO. None ☞...
Page 195 Total clear • The following counter are cleared (initialization). PM counter I/C counter Application counter Scan counter NOTES • After the “TOTAL CLEAR” function is performed, turn the machine off, then on again. • The clearance of “TOTAL COUNTER” can not be performed. TOTAL counter (clear) •...
Page 196 SOFT SWITCH SET 6-1. Description • This machine is provided with a total of 64 soft switches used for making various adjust- ments. The initial values can be changed, defined to comply with the requirements unique to each individual country. ☞...
Page 197 6-2. Default setting Country for each Marketing area NOTES • A different country may be applicable depending on the communications standard. • The marketing area settings can be set using the service’s choice of service mode. ☞ S-61 • According to the following table, the machines that are installed in the West Europe Area select “West Europe”...
Page 198 6-3. Default soft switch setting for each market area 1 Marketing area Standard Asia Australia Austria (Initial setting) Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 199 Marketing area Standard Asia Australia Austria (Initial setting) Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 200 6-4. Default soft switch setting for each market area 2 Marketing area Belgium China Czech Denmark Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 201 Marketing area Belgium China Czech Denmark Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 202 6-5. Default soft switch setting for each market area 3 Marketing area Finland France Germany Greece Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 203 Marketing area Finland France Germany Greece Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 204 6-6. Default soft switch setting for each market area 4 Marketing area Ireland Israel Italy Japan Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 205 Marketing area Ireland Israel Italy Japan Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 206 6-7. Default soft switch setting for each market area 5 Marketing area Korea Netherlands New Zealand Norway Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 207 Marketing area Korea Netherlands New Zealand Norway Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 208 6-8. Default soft switch setting for each market area 6 Marketing area Philippine Portugal Saudi Arabia Singapore Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 209 Marketing area Philippine Portugal Saudi Arabia Singapore Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 210 6-9. Default soft switch setting for each market area 7 Marketing area South africa Spain Sweden Switzerland Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 211 Marketing area South africa Spain Sweden Switzerland Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 212 6-10. Default soft switch setting for each market area 8 Marketing area Taiwan United kingdom U.S.A. West europe Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 01 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 # 02...
Page 213 Marketing area Taiwan United kingdom U.S.A. West europe Bit No. Bit No. Bit No. Bit No. Soft switch No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 # 38 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 # 39...
Page 214 6-11. Soft Switch List Switch Bit No. Designation Page No. ☞ # 01 V.34 CI signal byte number reserved S-110 Time between phase C to phase D signal in V.17 Header TX selection open to user ☞ # 02 S-111 Transmit RTN signal level criteria Sent N.G page Send out NSF frame with station ID...
Page 215 Switch Bit No. Designation Page No. ECM Mode capability V.34 fall back level for V.34 TX. ☞ # 12 Send CTC after 4th PPR S-119 Send EOR after lowest speed TCF transmission timing after DCS MR capability for G3 Delay time between transaction Super fine printing capability for receiving ☞...
Page 216 Switch Bit No. Designation Page No. V.17 echo protection tone V.29 echo protection tone ☞ # 33 S-135 Compromise equalize enable (CEQ) in the transmit path (TCEQ) Compromise equalize enable (CEQ) in the receiver path (RCEQ) ☞ # 34 Password capability in DIS/ DTC frame S-135 Dial tone table switch time ☞...
Page 217 Switch Bit No. Designation Page No. Activity report Reservation report TX result report RX result report ☞ # 48 S-145 TX/ RX error report Error report for I-FAX and network scanner Error mail (I-FAX) Broadcast report Print RX mailbox report method ☞...
Page 218 6-12. Soft Switch definition SOFT SWITCH: #01 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Byte num- 30 bytes 9 bytes 15 bytes 60 bytes V.34 CI signal byte Bit 2 number reserved Bit 1 S-110...
Page 219 SOFT SWITCH: #02 Initial Setting Designation Function Bit HEX Time between phase C to phase D signal RX Insensitivity 70 ms 120 ms 180 ms 60 ms in V.17 Bit 8 Bit 7 Example: Image -->EOP Header TX selec- 0: No tion open to user 1: Yes Reserved...
Page 220 SOFT SWITCH: #03 Initial Setting Designation Function Bit HEX Send out NSF 1: Yes frame with station 0: No Number of pause 0: No limitation within phone num- 1: Max. up to 2 “P” within inputted telephone number 0: Continue to dial Re-dial prohibit for 1: Not allowed to re-dial if no any FAX signal or NO ANSWER...
Page 221 SOFT SWITCH: #04 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 0: No Visible alarm 1: Yes - display message while sending / for RTN signal receiving RTN signal (RTN= Return To Nega- tive). 0: No Audible alarm 1: Yes - alarm for sending or receiving RTN sig-...
Page 222 SOFT SWITCH: #05 Initial Setting Designation Function Bit HEX Timing Push button on/off (ms) timing (PB) Bit 8 Bit 7 Reserved Relation between dialed No. and No. of dial pulse Bit 6 Bit 5 20 20 20 Rese 16 16 Rese MR(%) 33 40 30 rved 40 30...
Page 223 SOFT SWITCH: #06 Initial Setting Designation Function Bit HEX Time 50 ms 100 ms 150 ms 800 ms Ring on time to Bit 8 ignore ring off time Bit 7 at 1st cycle Reserved Reserved Reserved Reserved Ring off time at 1 Time 100 ms 250 ms 500 ms 1000 ms st.
Page 224 SOFT SWITCH: #08 Initial Setting Designation Function Sending RTN sig- 0: (Normal, Fine)=(12,24) continue error line nal level 1: (Normal, Fine)=(6,12) continue error line Detect busy tone 0: Not to detect after dialing 1: Detect busy tone after dialing Sending CED sig- 0: Not to send nal After connec- 1: Send CED signal before DIS signal after...
Page 225 SOFT SWITCH: #09 Initial Setting Designation Function Bit HEX Ringer fre- 10 to 75 20 to 20 to 75 10 to 75 quency Ringer frequency 57.5 Hz range detection Bit 8 Bit 7 Reserved Reserved TSI/CSI append 0: Not append “+” before send out TSI/CSI “+”...
Page 226 (10) SOFT SWITCH: #10 Initial Setting Designation Function Bit HEX 0: Not to Print Print out RTN 1: Print Out RTN page report after transaction page report for TX/RX RTN signal 0: Print “OK” Confirmation 1: Print “NG” in case of sending or receiving RTN report result field signal Get gap time...
Page 227 (11) SOFT SWITCH: #11 Initial Setting Designation Function Reserved Reserved Detect dial tone 0: No after pre-fix num- 1: Yes Pulse dial allowed 0: Yes to select 1: Not allowed 0: Not to display Protocol signal 1: Display V8 or T30 command within communica- display mode tion.
Page 228 (13) SOFT SWITCH: #13 Initial Setting Designation Function Bit HEX MR capability for 0: Yes 1: No Description 20 sec 60 sec 120 sec 240 sec Delay time Bit 7 between transac- Bit 6 tion Super fine printing 0: No. capability for 1: Yes receiving...
Page 229 (14) SOFT SWITCH: #14 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Memory size level 1: Up to 128 KB To RX 0: Based on system configuration Reserved Reserved Reserved Reserved Timer Time between V.34 ANSam sig- Bit 3 nal and FSK DIS Bit 2 signal...
Page 230 JBIG Fax communica- method tion coding Bit 2 method Bit 1 *1: KONICA MINOLTA FAX 2900: The default of “Coding method” is “MMR”. (Bit No. 1:0, Bit No. 2:0, HEX:0) (17) SOFT SWITCH: #17 Initial Setting Designation Function Bit HEX...
Page 231 (18) SOFT SWITCH: #18 Initial Setting Designation Function Reserved Reserved Reserved Reserved Definition Level1 Level2 Level3 Level4 G3 mode training Bit 6 quality level Bit 5 Counter 0 1 2 3 4 5 6 7 8 9 10 Bit 4 0 0 0 0 0 0 0 0 1 1 Bit 3 0 0 0 0 1 1 1 1 0 0...
Page 232 (19) SOFT SWITCH: #19 Initial Setting Designation Function Level (dBm) -17 -16 -15 -14 -13 -12 -11 -10 Bit 8 Bit 7 Bit 6 Bit 5 CNG signal level Level (dBm) -9 -8 -7 -6 -5 -4 -3 -2 Bit 8 Bit 7 Bit 6 Bit 5...
Page 233 (20) SOFT SWITCH: #20 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Interval (min) 0 1 2 3 4 5 6 7 8 9 10 11 Bit 5 0 0 0 0 0 0 0 0 0 0 0 0 Bit 4 0 0 0 0 0 0 0 0 1 1 1 1 Bit 3...
Page 234 (21) SOFT SWITCH: #21 Initial Setting Designation Function 0: Not to send NSS signal if remote side is same NSS signal before model 1: Send NSS signal if remote side is same model Duration 40 sec 60 sec 70 sec 120 sec CNG duration Bit 7 after dialing (T1)
Page 235 (22) SOFT SWITCH: #22 Initial Setting Designation Function Detect busy tone 1: Check busy tone within dial tone detection before dial 0: Not to check Regard dial tone 1: Yes - Check dial tone after dialing as busy tone after 0: No dialing 0: Measure tone by input energy over thresh-...
Page 236 (24) SOFT SWITCH: #24 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (25) SOFT SWITCH: #25 Initial Setting Designation Function Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Flash time 100 ms 80 ms 60 ms 50 ms Flash key time in...
Page 237 (26) SOFT SWITCH: #26 Initial Setting Designation Function Bit HEX Time 10 sec 15 sec 20 sec 25 sec Dial tone detection Bit 8 time before discon- Bit 7 nected Level 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 (dBm) Bit 6 0 0 0 0 0 0 0 0 0 0...
Page 238 (27) SOFT SWITCH: #27 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Level (dBm) 0 -1 -2 -3 -4 -5 -6 -7 Bit 4 Bit 3 Bit 2 Bit 1 Immunity for dial tone receiver Level (dBm) -8 -9 -10 -11 -12 -13 -14 -15 Bit 4...
Page 239 (28) SOFT SWITCH: #28 Initial Setting Designation Function Bit HEX Time (ms) 0 100 200 300 400 500 600 700 Bit 8 Bit 7 Bit 6 Bit 5 Time (ms) 800 900 1000 1100 1200 1300 Bit 8 Time to dial after dial Bit 7 tone on the line Bit 6...
Page 240 (29) SOFT SWITCH: #29 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Time 0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 (sec) Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 3.6 3.8 (sec) Bit 5 Bit 4...
Page 241 (30) SOFT SWITCH: #30 Initial Setting Designation Function Bit HEX Time 2.0 sec 2.5 sec 3.0 sec 3.5 sec Pause delay time Bit 8 within digits Bit 7 Ex. 002Pxxxxxx Level 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 (dBm) Bit 6 0 0 0 0 0 0 0 0 0 0...
Page 242 (31) SOFT SWITCH: #31 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (32) SOFT SWITCH: #32 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved...
Page 243 (33) SOFT SWITCH: #33 Initial Setting Designation Function Bit HEX Reserved Reserved V.17 echo protection 0: Off tone 1: On V.29 echo protection 0: Off tone 1: On Compromise equal- ize enable (CEQ) in 0: No the transmit path 1: Yes (TCEQ) Compromise equal- ize enable (CEQ) in...
Page 244 (35) SOFT SWITCH: #35 Initial Setting Designation Function Bit HEX Time 300 ms 600 ms 1 sec 2 sec Dial tone table Bit 8 switch time Bit 7 Frequency 375Hz to 310Hz to 462Hz to range 462Hz 380Hz 580Hz Bit 6 Bit 5 Bit 4 Frequency...
Page 245 (36) SOFT SWITCH: #36 Initial Setting Designation Function Bit HEX Re-dial attempts 0: No any limitation continue fail counter 1: limit up to bit 1 to 4 Reserved Reserved Reserved Reserved Reserved Reserved Counter Bit 4 Bit 3 Bit 2 Bit 1 Re-dial attempts fail limitation counter...
Page 246 (37) SOFT SWITCH: #37 Initial Setting Designation Function Bit HEX Polling TX type for 0: V.34 V.34 modem 1: V.17 0: Yes- skip V.34 handshaking with remote Auto dial learning for side V.34 modem 1: No - retry from V.8 handshake 3429 3200 3000...
Page 247 (38) SOFT SWITCH: #38 Initial Setting Designation Function Bit HEX Fine tune of 33.6 0: No - modem default setting kbps/ 31.2 kbps 1: Yes receiving speed for V.34 modem Set/Reset V.34 0: Reset transmit level devia- 1: Set tion Flags number V.34 flag number Bit 6...
Page 248 (40) SOFT SWITCH: #40 Initial Setting Designation Function Bit HEX V.17 V.17 V.17 V.17 Speed 14400 12200 9600 7200 Bit 8 Bit 7 Bit 6 Bit 5 V.29 V.29 V.27 V.27 ter V.17 RX start speed Speed 9600 7200 4800 2400 select receiving start Bit 8...
Page 249 (41) SOFT SWITCH: #41 Initial Setting Designation Function Bit HEX V.17 V.17 V.17 V.17 Speed 14400 12200 9600 7200 Bit 8 Bit 7 Bit 6 Bit 5 V.29 V.29 V.27 V.27 ter V.17 TX start speed Speed 9600 7200 4800 2400 select receiving start Bit 8...
Page 250 (42) SOFT SWITCH: #42 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (43) SOFT SWITCH: #43 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved...
Page 251 (45) SOFT SWITCH: #45 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved 0: OFF Closed network 1: ON 0: OFF Call transfer 1: ON Setting value (Times) Bit 4 Bit 3 Bit 2 Bit 1 No. of call transfer Setting value Reserved...
Page 252 (46) SOFT SWITCH: #46 Initial Setting Designation Function Bit HEX Daylight savings 0: No timer 1: Yes Reserved Reserved Reserved Reserved Reserved Reserved 0: RX one page then print one page. (PRINT RX) RX print 1: Start to print after receiving all pages. (MEMORY RX) 0: Memory TX Default TX mode...
Page 253 (48) SOFT SWITCH: #48 Initial Setting Designation Function Bit HEX 0: No Activity report 1: Yes 0: No Reservation report 1: Yes 0: No TX result report 1: Yes 0: No RX result report 1: Yes 0: No TX/ RX error report 1: Yes Error report for I-FAX 0: No...
Page 254 (49) SOFT SWITCH: #49 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Print RX mailbox 0: Based on RX RESULT REPORT setting report method 1: Always printing Redial method if 0: Redial again communication fail 1: Based on redial time interval No.
Page 255 (51) SOFT SWITCH: #51 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Print report Print report Descrip- Not to for each while report- tion print used T30 monitor report transaction ing error selection Bit 4 Bit 3 Send “un-sent page 0: From error page...
Page 256 (53) SOFT SWITCH: #53 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (54) SOFT SWITCH: #54 Initial Setting Designation Function Bit HEX 0: Digits format (example: 2003. 11. 19) Report/ LCD date/ 1: Alpha numeric format (example: 2003.
Page 257 (55) SOFT SWITCH: #55 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (56) SOFT SWITCH: #56 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved...
Page 258 (58) SOFT SWITCH: #58 Initial Setting Designation Function Bit HEX Time out from PSK 0: 6 sec to FSK delay time 1: 30 sec Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved • Bit 8: This is the delay time for PSK signal after sending MCF or PPR command. The timer depends on regulations of each country.
Page 259 (59) SOFT SWITCH: #59 Part 1 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +00:00 +00:30 +01:00 +01:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
Page 260 (60) SOFT SWITCH: #59 Part 2 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +08:00 +08:30 +09:00 +09:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
Page 261 (61) SOFT SWITCH: #59 Part 3 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time -06:00 -06:30 -07:00 -07:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
Page 262 (62) SOFT SWITCH: #60 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved 0: Ineffective Quick memory TX 1: Effective B4/ A3 declaration 0: A3 size for Ledger 1: B4 size The width of TX Led- 0: A3 size ger (8k) 1: B4 size Print mailbox RX...
Page 263 (64) SOFT SWITCH: #62 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved (65) SOFT SWITCH: #63 Initial Setting Designation Function Bit HEX # key definition in 0: default is internal PBX mode 1: default is external...
Page 264 (66) SOFT SWITCH: #64 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Print RX error report 0: No on RX side if no FAX 1: Yes signal is detected 10 PPS & 20 PPS 0: No selectable by user 1: Yes Reserved Reserved...
Page 265 FAX PROTOCOLS 7-1. G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone & Telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.
Page 266 7-2. Line Control Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase [START] Key press R side start This machine G3 machine (Receiving) (Transmission) Phase [START] Key press R side start 4507M502AA Drawing: Line Control S-158...
Page 267 7-3. Table of reference code Code Function Confirmation to Receive. 1850 Hz or 1650 Hz 3 sec. Calling Station Identification. Command Repeat. Called Subscriber Identification. Disconnect. Digital Identification Signal. Digital Transmit Command. Digital Transmit Command. End of Message. 1,100 Hz. End of Procedure.
Page 268 7-4. How to analyze the T30 protocol monitor • DCS or DIS • HEX Data as printed on page. ☞ S-67, S-79 • Example: V.17 Communication PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.23’04 12:20 SESSION FUNCTION NO DESTINATION STATION DATE TIME PAGE MODE...
Page 269 DIS (DTC)/ DCS Bit Allocation Table of FIF (Facsimile Information Field) Designation DIS/ DTC “0”= Invalid “1”= Store-and-forward switching Internet fax simple mode Set to “0” “0”= Invalid “1”= Real-time Internet fax Set to “0” Set to “0” “0”= Invalid Invalid “1”= V.8 capabilities “0”...
Page 270 Designation DIS/ DTC Bit No. Data signalling Bit No. Data signalling 14 13 12 11 rate 14 13 12 11 rate V.27 ter fall-back 2400 bit/s, 0 0 0 0 0 0 0 0 mode rec. V.27ter 0 0 0 1 Rec. V.29 9600 bit/s, 0 0 0 1 0 0 1 0 Rec.
Page 271 Designation DIS/ DTC Bit No. Recording length capa- Bit No. Recording length 20 19 bility 20 19 capability 0 A4 (297 mm) 0 A4 (297 mm) Recording length A4 (297 mm) and B4 1 B4 (364 mm) capability (364 mm) 0 Unlimited 0 Unlimited 1 Invalid...
Page 272 Designation DIS/ DTC “0”= Invalid Set to “0” “1”= Polling subaddress transmission (DTC) by Polled SubAddress (DIS)/PSA “0”= Invalid “1”= T.43 coding “0”= Invalid “1”= Plane interleave 38 Set to “0” 39 Set to “0” “0”= Without 40 Extend field “1”= With “0”= Invalid “1”= R8 x 15.4 lines/mm...
Page 273 Designation DIS/ DTC “0”= Invalid “1”= Document Transfer Mode (DTM) “0”= Invalid “1”= EDIFACT Transfer (EDI) 0: Without 56 Extend field 1: With “0”= Invalid “1”= Basic Transfer Mode (BTM) 58 Set to “0” “0”= Invalid Set to “0” “1”= Ready to transmit a character or mixed mode document (polling) “0”= Invalid “1”= Character mode...
Page 274 Designation DIS/ DTC “0”= Invalid “0”= Invalid “1”= North American Letter (215.9 mm × 279.4 mm) “1”= North American Letter capacity (215.9 mm × 279.4 mm) “0”= Invalid “0”= Invalid “1”= North American Legal (215.9 mm × 355.6 mm) “1”= North American Legal capacity (215.9 mm ×...
Page 275 Designation DIS/ DTC “0”= Invalid “1”= T.44 (Mixed raster content) mode “0”= Invalid “1”= Page length maximum strip size for T.44 (Mixed raster content) “0”= Without 96 Extend field “1”= With “0”= Invalid “1”= Color/mono-color multi-value 300 pixels x 300 pixels or 400 pixels x 400 pixels / 25.4 mm “0”= Invalid “1”= R4 x 3.85 lines/mm and/or 100 pixels x 100 pixels / 25.4 mm for color/mono-...
Page 276 manuals4you.com manuals4you.com...
Page 277 TROUBLESHOOTING...
Page 278 manuals4you.com manuals4you.com...
Page 279 INTRODUCTION • This chapter contains the items required or used when troubleshooting various machine problems. 1-1. Electric Components Check Procedures • The following procedures can be used to check to see if an electric component is fully operational when a paper misfeed or a malfunction occurs in this machine. Sensors Step Check...
Page 280 Switches Step Check Result Action Replace the switch. Does the input signal (NO) to the Controller/Mechani- Replace the Con- cal Control Board go from LOW to HIGH when the troller/Mechanical switch is actuated? Control Board. Not Use 4025T523AB Solenoids Step Check Result Action...
Page 281 Motors Step Check Result Action Replace the Con- Is the LOCK signal of the Controller/Mechanical Con- troller/Mechanical trol Board HIGH when this machine is in the standby Control Board. state? Replace the motor. YES Replace the motor. Does the REM signal of the Controller/Mechanical Replace the Con- Control Board go from HIGH to LOW when the motor troller/Mechanical...
Page 282 Step Check Result Action Replace the motor or the Controller/ Mechanical Control Are the hookup connector of the motor and print jack Board. on the Controller/Mechanical Control Board con- nected properly? Connect the con- nector or the print jack properly. 4025T527AA Clutches Step...
Page 283 1-2. Overall Control Configuration • Understanding the overall control configuration will help perform the troubleshooting pro- cedures for paper misfeeds, malfunctions, and image problems. Automatic Docu- Control Panel ment Feeder (PWB-O) DC Stabilized Controller/Mechanical High Voltage Power Unit (PU) Control Board (PWB-P) Unit (HV1) Paper Feed Main Unit Drive...
Page 284 PAPER MISFEED 2-1. Initial Check Items • When a paper misfeed occurs in this machine, first make the following initial checks. Check Action Does the paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct user in correct paper storage.
Page 285 2-3. Paper Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper misfeed occurs. <Paper Take-Up Section Misfeed> 4980P555DA <Transport Section Misfeed> 4980P502DA <Procedure for cancelling the misfeed display> 1. Open the appropriate covers, remove the misfed paper and any remaining paper, and then close the covers.
Page 286 2-4. ADF Unit Paper Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper misfeed occurs. <Paper Take-Up Section Misfeed> <Procedure for cancelling the misfeed display> 1. Open the appropriate covers, remove the misfeed paper and any remaining paper, and then close the covers.
Page 287 2-5. Location of Misfeed Detection Sensors Exit Sensor (PS1) Paper Take- Up Switch (S1) 4980M509AA...
Page 288 2-6. ADF Location of Misfeed Detection Sensors Paper Take-Up Sensor Original Detection Sensor (PC1) (PC2) Leading Edge Detection Sensor (PC3) T-10 manuals4you.com manuals4you.com...
Page 289 2-7. Misfeed Detection Timing and Troubleshooting Procedures Paper Take-Up/Transport Misfeed <Detection Timing> Type Description MP tray Pick- up Jam 2nd tray Pick- The Paper Take-Up Switch does not turn on after the predetermined period up Jam of time has elapsed after paper take-up began. Bypass tray Pick-up Jam The Exit Sensor is not blocked after the predetermined period of time has...
Page 290 Fusing/Exit Misfeed <Detection Timing> Type Description The Exit Sensor is not unblocked after the predetermined period of time Fuser Jam has elapsed after the Paper Take-Up Switch is turned on. Remains If all of the following conditions are met paper Jam 1 •...
Page 291 PAPER MISFEED (Document Feeder Section) 3-1. Misfeed Detection Timing and Troubleshooting Procedures The Original misfeeds <Detection Timing> Type Description • The Paper Take-Up Sensor is not unblocked after the predeter- mined period of time has elapsed after document feeding began. •...
Page 292 MALFUNCTIONS/WARNING • The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the warning appears alternately with the error code in the display. 4980P550DA <Procedure for cancelling a malfunction display> • In the C05XX trouble, turn the machine off, then on with the STOP key held down. •...
Page 293 Malfunc- Malfunction Name Description tion Code • The voltage of the Thermistor remains low for a prede- termined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a predetermined period of time for the period of time that begins 5 sec.
Page 294 Malfunc- Malfunction Name Description tion Code • The laser output exceeds the upper limit value. C13F0 Laser error • The laser output remains lower than the lower limit value. C1468 EEPROM error • An EEPROM not written with initial data was detected. CIS LED malfunc- •...
Page 295 C0210: H.V. abnormal <Detection Timing> Description • The Drum Charge Monitor Voltage (HVC_MON) signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Power Switch has been turned ON. • The Image Transfer Voltage Monitor signal (T_MON_V) and Image Transfer Current Monitor signal (T_MON_I) fall outside a corresponding predetermined range.
Page 296 C0500: Fuser warm up error <Detection Timing> Description • The voltage of the Thermistor remains low for a predetermined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a predetermined period of time for the period of time that begins 5 sec.
Page 297 C0510: Fuser temperature low <Detection Timing> Description • The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided. (The set temperatures are as follows: 140 °C during a print mode at 600 dpi;...
Page 298 C0520: Fuser overheat <Detection Timing> Description • The temperature detected by the Thermistor remains higher than 235 °C for a predeter- mined period of time while the fusing temperature control is being provided. <Troubleshooting Procedures> Relevant Electric Parts Fusing Unit Controller/Mechanical Control Board (PWB-P) Thermistor (TH1) Thermostat (TS1)
Page 299 C1200: ASIC memory abnormal <Detection Timing> Description • An error occurred while writing to or reading the SRAM on the Control Board (PWB-C). <Troubleshooting Procedures> Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Ref. Page Location Control Signal (Electric Parts) Turn this machine off, then on –...
Page 300 C133B: Communication with option error <Detection Timing> Description • Communication could not be established with the Controller Control Board within 5 sec- onds while printing. <Troubleshooting Procedures> Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Ref. Page Location Control Signal (Electric Parts)
Page 301 (11) C13F0: Laser error <Detection Timing> Description • The laser output exceeds the upper limit value. • The laser output remains lower than the lower limit value. <Troubleshooting Procedures> Relevant Electric Parts PH Unit Controller/Mechanical Control Board (PWB-P) Flat cable WIRING DIAGRAM Step Action...
Page 302 (13) C14A3: CIS LED malfunction <Detection Timing> Description • The luminosity level of the CIS LED is not stabilized within the predetermined period of time. <Troubleshooting Procedures> Relevant Electric Parts Controller/Mechanical Control Board CIS unit (PWB-P) WIRING DIAGRAM Step Action Ref.
Page 303 MALFUNCTIONS RELATED TO POWER SUPPLY 5-1. Power is not Turned ON. Relevant Electric Parts Controller/Mechanical Control Board (PWB-P) Power Unit (PU1) Wiring Diagram Step Check Result Action (Location) Is the power cord plugged Plug the power cord into the – into the power outlet? power outlet.
Page 304 IMAGE QUALITY PROBLEMS 6-1. Troubleshooting Image Quality Problems • This chapter is divided into two parts: “Initial Checks” and “Troubleshooting for Specific Image Quality Problems”. • If an image quality problem occurs, first go through the “Initial Checks” and, if the cause is still not identified, continue to “Troubleshooting for Specific Image Quality Problems”.
Page 305 6-3. Troubleshooting for Specific Image Quality Problems • Determine if the failure is attributable to the input system (Image Reading Section) or the output system (Engine section). Check Result Cause Full-size copy Reduced copy Copy made at a reduced zoom ratio Input (image reading) system 1177T04YA...
Page 306 Image reading system: Blank or black prints <Sample of Image Quality Problem> 4011T035AA 4011T036AA <Troubleshooting Procedures>d Step Check Result Action Are there no bent connector pins on the Correctly plug in the connectors. cables connecting the control boards, Replace connection cables. are all connectors correctly plugged in, and are no cables broken? Defective CIS.
Page 307 Image reading system: Low image density <Sample of Image Quality Problem> 4011T003AA <Troubleshooting Procedures> Step Check Result Action Toner empty. YES Replace the Toner Cartridge. Defective PC Drum YES Replace the Drum Cartridge. Improper charging. YES Replace the HV1. Poor image transfer. YES Replace the Image Transfer unit.
Page 308 Image reading system: Foggy background or rough image <Sample of Image Quality Problem> 4011T004AA <Troubleshooting Procedures> Step Check Result Action Does sunlight or any other extraneous YES Protect the copier from extrane- light enter the machine? ous light. Is the document damaged or dirty? YES Replace the document.
Page 309 Image reading system: Black streaks or bands <Sample of Image Quality Problem> 4011T017AA 4011T023AA <Troubleshooting Procedures> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Defective PC Drum. YES Replace the Drum Cartridge. CIS is dirty. YES Clean the surface of CIS.
Page 310 Image reading system: Blank streaks or bands <Sample of Image Quality Problem> 4011T015AA 4011T020AA <Troubleshooting Procedures> Step Check Result Action Defective Print head unit. YES Replace the Print head unit. Defective the PC Drum. YES Replace the Drum Cartridge. Defective CIS. YES Replace CIS.
Page 311 Printer system: Blank or black prints <Typical Faulty Images> 4011T035AA 4011T036AA <Troubleshooting Procedures> Step Check Result Action Is a printed page blank? YES Check PH Unit connectors for proper connection. Is the coupling of the drive mechanism of Check coupling of drive mech- the Imaging Cartridge properly connected? anism for connection and cor- rect as necessary, or replace...
Page 312 Printer system: Blank spots <Typical Faulty Image> 4011T008AA <Troubleshooting Procedures> Step Check Result Action Is paper damp? YES Replace paper for one just unwrapped. Is the PC Drum scratchy? YES Replace Drum Cartridge. Is there foreign matter on paper path? YES Remove foreign matter.
Page 313 (10) Printer system: Low image density <Typical Faulty Image> 4011T003AA <Troubleshooting Procedures> Step Check Result Action Is paper damp? YES Replace paper for one just unwrapped. Is there toner left in Toner Cartridge? Replace Toner Cartridge. Is PC Drum faulty (life)? YES Replace Drum Cartridge.
Page 314 (11) Printer system: Foggy background <Typical Faulty Image> 4011T004AA <Troubleshooting Procedures> Step Check Result Action Is PC Drum scratchy? YES Replace Drum Cartridge. Is developing bias contact terminal in good Clean contact terminal or contact with the mating part? check terminal position. Is PH window dirty? YES Clean.
Page 315 (13) Printer system: Black streaks or bands <Typical Faulty Images> 4011T017AA 4011T023AA <Troubleshooting Procedures> Step Check Result Action Is paper path dirty with toner? YES Clean. Is PC Drum scratchy or dirty? YES Replace Drum Cartridge. Is Fusing Roller scratchy or dirty? YES Replace Fusing Unit (Fusing Roller).
Page 316 FAX ERROR 7-1. Communication Error 4980P513AA Outline • Error caused by a problem of communication functioning. Five possible causes of errors are: 1. Communication is discontinued by a machine error. 2. Communication is discontinued by a machine trouble. 3. Communication is discontinued by an error occurring at the destination station. 4.
Page 317 7-2. Error Code Reception Code Possible Causes of Error. 0001 No G3 signal received within 35 sec. in manual receive mode. 0003 Received DIS after sending DIS signal. 0004 Received DCN after sending DTC signal. 0006 Detect busy tone within receiving phase B. 0009 Can not receive any signal within 35 sec.
Page 318 Code Possible Causes of Error. - Remote monitor level error. Remote side can’t access in RSD. - The Customer machine has updated the firmware now. 0026 - The Service Tech. Rep. updated remote machine firmware by RSD 0029 Mailbox password not programmed or matched for mailbox receiving. 002A Line Problem 0030...
Page 319 Code Possible Causes of Error. 005B Did not detect phase E signal after primary channel within 6 seconds. 005C Detect busy tone within control channel after phase C. 005D Remote-side disconnect at phase C (V.34). 005E Did not detect control channel signal after received RCP frame within 6 seconds. 005F Did not detect silence after sending JM signal for polling TX function.
Page 320 Code Possible Causes of Error. Modem not ready to receive V.34 data during 6 seconds after receiving CFR sig- 008F nal. 0090 Called side document not ready for our polling. Sending out DCS+TCF signal 3 times consecutively but no signal in response 0091 from receiver.
Page 321 Code Possible Causes of Error. At phase-D, transmitting unit sends out EOP 3 times consecutively, but receives 00C1 no answer from receiving unit. 00C2 Remote side disconnect after sending out V.8 CM signal. After sending MPS signal, the received signal is not one of MCF, RTN, PIP, PIN, 00C4 RTP, DCN.
Page 322 Code Possible Causes of Error. At phase-D, transmitting unit sends out PPS_EOP 3 times consecutively but no 00E8 answer. 00E9 Receive PIN signal after sent last page three times. 00EA Did not receive any response in RR response procedure after sending PPS_EOP. At phase-D, transmitting unit sends out PPS_EOM 3 times consecutively but no 00EB answer.
Page 323 NETWORK ERROR 8-1. Troubleshooting Procedure Overview • If it is not possible to transfer data correctly with the various settings made on [NET- WORK SETTING], the network or telephone line is probably defective. NOTE Network setting and line checks should be made by the network administrator (system administrator).
Page 324 8-3. Main Error Messages and Their Remedies Message Cause Remedy *COMM.ERROR* Communication is not possi- Check the transmission XXXX SERVER ble because of some problem results. in the machine or the condition Consult with the network of the network or server. administrator.
Page 325 8-4. Troubleshooting Functions Scan to E-Mail Transmission Condition Cause Action Transmission is not The connections are Check the LED indicator on the possible. incorrect. hub, and check the connections. The settings necessary Specify the necessary network set- for the device are not reg- tings.
Page 326 Internet Fax Reception Condition Cause Action Reception is not The connections are Check the LED indicator on the possible. incorrect. hub, and check the connections. The setting to not auto- Specify a time interval for automati- matically check for new e- cally checking for new e-mail mes- mail messages has been sages.
Page 327 Direct Fax Sending (Gateway TX) Condition Cause Action Data does not The Unimessage Pro I- Check the Unimessage Pro I-Net arrive at the copier. Net Portal settings are Portal settings. incorrect. Since the size of the Reduce the size of the data, for received data is large, it example, by decreasing the number cannot be received due to...
Page 328 Condition Cause Action The number of Depending on the — digits in an input or browser, scroll within the display area and input area. If this is not the number of possible, this should not characters that affect the actual setting can be registered operation, although it may are different.
Page 329 8-5. List of Communication Error Codes • The following error codes appear in TX Result Report, RX Result Report. Error code Description 0072 A connection to the SMTP server cannot be established. Communication is not possible because of some problem in the machine 0073 or the condition of the network or SMTP Server.
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Page 331 PF-125 Service Manual...
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Page 333 CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 DIS/REASSEMBLY, ADJUSTMENT 1. MAINTENANCE SCHEDULE ................D-1 2. REPLACEMENT/CLEANING OF PARTS ............D-2 (1) Cleaning of the Paper Take-Up Roll ..........D-2 (2) Replacement of the Paper Take-Up Roll ......... D-2 3. DISASSEMBLY/REASSEMBLY ..............D-3 3-1.
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Page 335 GENERAL...
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Page 337 SPECIFICATIONS Name 2nd Paper Feed Cassette Type of paper Plain and recycled paper: 60 to 90 g/m (16 to 24 lb.) Media sizes A4 L and Letter L Paper capacity Maximum 500 sheets (80 g/m ) (21 lb.) Registration Center Power source DC 24 V, DC 5 V (supplied by main unit) Power consumption...
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Page 339 DIS/REASSEMBLY, ADJUSTMENT...
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Page 341 MAINTENANCE SCHEDULE • To ensure that this machine produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Replace Ref. Page Making one PM Parts Clean in This Continuous...
Page 342 REPLACEMENT/CLEANING OF PARTS Cleaning of the Paper Take-Up Roll 1. Raise the main unit to separate it from the Paper Feed Cassette. 2. Using a soft cloth, wipe clean the surface of the Paper Take-Up Roller. 4136E002AA Replacement of the Paper Take-Up Roll 1.
Page 343 DISASSEMBLY/REASSEMBLY 3-1. Identification of Exterior Parts and Removal Procedures for Them 4516D001AA Name Removal Procedure Rear Cover Remove the four screws. Remove the Rear Cover. Remove the Rear Cover. Remove the two screws. Right Cover Remove the Right Cover. Remove the Rear Cover. Remove the two screws.
Page 344 3-2. Removal of Circuit Boards NOTES • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.
Page 345 3-3. Disassembly Removal of the Paper Feed Cassette Paper Take-Up Unit 1. Raise the main unit to separate it from the Paper Feed Cassette. 2. Unhook the two tabs, and then remove the cover. 4516D003AB 3. Remove the actuator. 4136D035AA 4.
Page 346 Removal of the Paper Feed Cassette Paper Take-Up Solenoid 1. Remove the Paper Feed Cassette Paper Take-Up Unit. 2. Remove the screw, and then remove the cover. 3. Remove the screw, unplug the connector, and then remove the Paper Feed Cassette Paper Take-Up Solenoid.
Page 348 © 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Use of this manual should be strictly supervised to 1391-7991-11 avoid disclosure of confidential information. manuals4you.com manuals4you.com...
Page 349 SERVICE MANUAL GENERAL KONICA MINOLTA FAX 2900 KONICA MINOLTA FAX 3900 Includes PF-125 2004.10 Ver. 1.0...
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Page 351 Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.
Page 352 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 353 CHECKPOINTS WHEN PERFORMING ON-SITE SER- VICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 354 WARNING: Power Plug and Cord • Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT.
Page 355 WARNING: Wiring • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 356 CAUTION: Ventilation • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b.
Page 357 WARNING: Work Performed with the product Powered • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 358 WARNING: Safety Checkpoints • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. •...
Page 359 WARNING: HANDLING OF CONSUMABLE • Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately.
Page 360 MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evalua- tion must be carried out quickly and KMBT must be notified.
Page 361 Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
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Page 363 INDEX (General) GENERAL MECHANICAL/ELECTRICAL...
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Page 365 4-3. Electrical Parts Layout of Automatic Document Feeder ......M-8 5. Electrical Components ..................M-9 5-1. Network Interface Card (KONICA MINOLTA FAX 3900 only) ....M-9 5-2. Plate NIC Board (KONICA MINOLTA FAX 3900 only) ......M-10 (1) LED status display list ..............M-10 6.
Page 366 8. DRUM CHARGE ..................... M-19 (1) Overview ..................M-19 9. PRINT HEAD (PH) ..................M-20 9-1. Construction .................... M-20 9-2. Laser Exposure Process ................. M-21 9-3. Laser Emission Timing ................M-22 9-4. Laser Emission Area ................M-23 (1) Main scanning direction ..............M-23 (2) Sub-scanning direction ..............
Page 367 GENERAL...
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Page 369 Fusing system Heat roller Max. Original size Up to Legal size Memory Capacity STD: 16 MB (48 MB Maximum with 32 MB Option Memory: KONICA MINOLTA FAX 3900 only) Copy Medium Paper source Tray1 Tray2 Bypass Tray Plain paper (60 to 90 g/m ❍...
Page 370 16 copies/minute (at full size and 600 dpi × 600 dpi, with ADF) Copy speed (copies/min.) Continuous print speed More than 16 sheets/minute (with plain A4 L or Letter L paper) (sheets/min.) Warm-up time Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage) Zoom Ratios Metric Size...
Page 371 : 4 second: KONICA MINOLTA FAX 2900 3 second: KONICA MINOLTA FAX 3900 *ITUT NO.1, A4 size Normal resolution without header Internet fax : Enable (KONICA MINOLTA FAX 3900 only) Dialing Direct dialing : Entering the fax number directly using the 10-Key Pad.
Page 372 Transmission Transmission mode : ADF TX, Memory TX, Batch TX, Broadcast TX, Confidential Mailbox TX, F code TX (SubAddress TX, SID TX), Forward TX Manual TX, Polling TX, Quick Memory TX, Book TX, Relay initiate TX, Reservation TX, Timer TX, : Standard (204 dpi ×...
Page 373 1-4. Network Function (KONICA MINOLTA FAX 3900 only) Interface Ethernet 10/100Base T /TX (RJ-45) Data format MIME, Base64 Content Type Multi-part/Mixed (text/plain, image/tiff) I-FAX Communication Protocol TX: SMTP RX: POP3 I-FAX Data Format E-Mail Format: MIME Attached File format: TIFF-F...
Page 374 PRECAUTIONS FOR INSTALLATION 2-1. Installation Site To ensure utmost safety and avoid breakdown, this machine should NOT be used in a place: • Where it will be subjected to extremely high or low temperature or humidity. • Where it will be subjected to sudden fluctuations in either temperature or humidity. •...
Page 375 PRECAUTIONS FOR USE 3-1. To Ensure this Machine is Used in an Optimum Condition • Never place a heavy object on this machine or subject this machine to shocks. • Insert the power plug all the way into the outlet. •...
Page 376 HANDLING OF THE CONSUMABLES Before using any consumables, always read the label on its container carefully. • Paper can easily damp. To prevent absorption of moisture, store paper in a place with lit- tle moisture. • Keep consumables out of the reach of children. •...
Page 377 PARTS IDENTIFICATION 4980G502AA 1. Main Unit KONICA MINOLTA FAX 2900/ 3. Expansion memory 32-5 (32 MB): KONICA MINOLTA FAX 3900 KONICA MINOLTA FAX 3900 only 2. Paper Feed Cassette PF-125...
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Page 379 MECHANICAL/ ELECTRICAL...
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Page 381 COMPONENTS LAYOUT 1-1. Main Unit 4980M508AA 1: Automatic Document Feeder Unit 5: Paper Take-Up Roller 2: Exit Roller 6: Toner Cartridge 3: Fusing Unit 7: Drum Cartridge 4: Image Transfer Section 8: Print Head (PH) Unit...
Page 382 1-2. Automatic Document Feeder Unit 1: Pick-up Roller 5: Pinch Roller 2: ADF Roller 6: Shading Roller 3: Transport Roller 7: Exit Roll Assy 4: Turning Roller manuals4you.com manuals4you.com...
Page 383 COPY PROCESS 4980M018AC 1. PC Drum • A photoconductive layer is formed on an aluminum tube and an electrostatic latent image is formed on this photoconductive layer. 2. PC Drum Charging • Deposits a negative DC charge across the entire surface of the PC Drum. 3.
Page 384 8. Paper Feed • Paper is fed from Tray 1. 9. Bypass Paper Feed • Paper is fed from the Multiple Bypass Tray. 10. Image Transfer • A DC positive charge is applied to the Image Transfer Roller to transfer the visible image on the surface of the PC Drum onto the paper.
Page 385 PAPER PATH 3-1. Main Unit Exit Roller Exit Tray Fusing Roller Multiple Bypass Tray 4980M509AA Tray 1 Paper Take-Up Roller Image Transfer Roller • The system employs a two-way paper supply system, in which paper is fed from either Tray 1 or the Multiple Bypass Tray. •...
Page 386 DRIVE SYSTEM 4-1. Main Unit 4980M503AA 1: Image Transfer Roller 3: Main Motor 2: Paper Take-up Roller 4: Fusing Roller manuals4you.com manuals4you.com...
Page 387 4-2. Automatic Document Feeder 4344M003AA 1: Pick-up Roller 4: Transport Roller 2: Take-up Roller 5: Shading Roller 3: Registration Roller 6: Exit Roller...
Page 388 4-3. Electrical Parts Layout of Automatic Document Feeder 4344M006AA 1: AFEIF Board AFEIF PCB 6: Leading Edge Detection Sensor PC3 2: Original Detection Sensor PC1 7: CIS Assy 3: Paper Take-Up Clutch CL1 8: Paper Take-Up Sensor PC2 4: ADF Main Motor M5 9: ADF door set switch S3 5: ADF Control Board PWB-A ADF manuals4you.com...
Page 389 Electrical Components 5-1. Network Interface Card (KONICA MINOLTA FAX 3900 only) LED1 LED2 P402 CN403 4980G510AA EEPROM Flash ROM (for Internet FAX & Network Scan) Flash ROM SDRAM SDRAM P402 Hookup Connector (to Plate NIC Board) P403 Hookup Connector (to PWB-P)
Page 390 5-2. Plate NIC Board (KONICA MINOLTA FAX 3900 only) Green LED P502 CN105 Orange LED 4980G511AA P502 Hookup Connector (to Network Interface Card) CN105 Network Interface Green LED Network Interface Card status display. Orange LED Network Interface Card status display.
Page 391 OPERATING SEQUENCE 6-1. Print Start Sequence When the pre-start control is not provided Start key Polygon Motor Main Motor Paper Take- Up Solenoid Drum Charge Drum charge DC Drum charge DC Output Exposure Output Developing Charge Charge Output Reverse bias Reverse bias Image Unexposed area...
Page 392 When the pre-start control is provided Start key Polygon Motor Main Motor Paper Take-Up Solenoid Drum Charge Drum charge DC Drum charge DC Output Exposure Output Charge Developing Output Reverse bias Image Unexposed area output Transfer Negative output Output 4980M017AB 6-2.
Page 393 IC (IMAGING CARTRIDGE) SECTION 7-1. Overview • The illustration below shows the construction of the Toner Cartridge and the Developing Unit. • This machine adopts the single-component FMT (Fine Micro Toning) developing system. • The Toner Agitating Screw conveys toner in the Toner Cartridge onto the Toner Supply Roller.
Page 394 • The Imaging Cartridge consists of a T/C (Toner Cartridge) and a D/C (Drum Cartridge) (see the illustration below). D/C (Drum Cartridge) Imaging Cartridge 4136M511AA 4136M513AA T/C (Toner Cartridge) M-14 manuals4you.com manuals4you.com...
Page 395 7-2. PC Drum • The PC Drum used in this machine is the organic photoconductor (OPC) type. • The drum consists of two layers - Charge Transport Layer (CTL) and the Charge Gener- ating Layer (CGL) - applied to an aluminum alloy base (cylinder). Handling Precautions: The PC Drum of this type exhibits light fatigue after being exposed to light for a long time, which results in its sensitivity being changed.
Page 396 7-3. Developing System • The 1st Toner Blade located above the Sleeve Roller spreads a thin, even coat of toner over the Sleeve Roller. • A negative charge is applied to the 2nd Toner Blade, which negatively charges the toner. •...
Page 397 7-4. Detection of Toner Cartridge Installation detection • The Imaging Cartridge, when loaded in position, is detected as follows. At the completion of a warm-up cycle, the IC chip built into the Toner Cartridge (TC detection board) detects electrically whether or not the cartridge is loaded in position. Interchangeability detection •...
Page 398 • The Toner Empty Detection Sensor has an LED and a reflecting light detection sensor built into it. Light from the LED enters the toner detection window and is reflected off the Reflection Mirror located inside the Toner Cartridge. The reflecting light detection sensor detects this reflected light.
Page 399 DRUM CHARGE Overview • The PC Drum is charged with static electricity before laser exposure. • The Drum Charge Brush and the Pre-charge Film are used for charging. • Since the Drum Charge Brush and the Pre-charge Film directly deposit charge on the PC Drum, they produce little ozone.
Page 400 PRINT HEAD (PH) 9-1. Construction • The laser beam light emitted from the Print Head is used to scan the image as driven by the Polygon Motor. SOS Sensor G1 Lens Semiconductor Laser G2 Lens 1st Mirror 2nd Mirror SOS Mirror 4136M005AA Polygon Mirror M-20...
Page 401 9-2. Laser Exposure Process • The laser beam light emitted from the Print Head is used to create an electrostatic latent image on the surface of the PC Drum. • The following control is provided to correctly time image printing. Laser Diode Print Head Unit Polygon Motor...
Page 402 9-3. Laser Emission Timing • When a READY signal is detected a given period of time after the print command has been issued, the Controller/Mechanical Control Board outputs a laser ON signal. • The laser ON signal makes a laser beam to be emitted and the laser beam travels to the Polygon Mirror, G1 Lens, and the SOS Mirror to eventually hit the SOS Sensor, which generates an SOS signal.
Page 403 9-3.Laser Emission Timing Main scanning direction • The print start position is determined by the main scanning print start signal (/HSYNC) output from the Controller/Mechanical Control Board and the width of the paper. • The laser emission area is determined by the paper size. Sub-scanning direction •...
Page 404 10. PAPER TAKE-UP SECTION 10-1. Tray 1 Paper take-up mechanism • When the Paper Take-Up Solenoid is energized, drive from the Main Motor is transmitted to the Paper Take-Up Roll through the Paper Take-Up Clutch, turning the Paper Take-Up Roller. •...
Page 405 Electrical Parts Control Signal WIRING DIAGRAM PWB-P MPJ10P-2 PWB-P MPJ3P-2 Double feed preventive mechanism • A fixed paper separator pad is used to prevent the second and subsequent sheets of paper from being taken up and fed in with the first one. Paper empty detection •...
Page 406 11. IMAGE TRANSFER 11-1. Overview • The toner image formed on the surface of the PC Drum during the developing process is transferred onto the paper. • This machine adopts the roller image transfer system, in which the Image Transfer Roller is used to transfer the image onto the paper.
Page 407 12. FUSING UNIT 12-1. Overview • The toner image transferred onto the paper is securely fixed to the paper. • A heated roller system is used as the fusing system. The paper, to which the toner image has been transferred, is fed between the Fusing Roller heated by the Fusing Roller Heater Lamp and the Pressure Roller.
Page 408 12-2. Fusing Temperature Control Temperature changes (plain paper having a length of 186 mm or more) Temperature detected by Thermistor Warm-up 200 °C During print cycle (600 dpi) In standby 130 °C Mode 0: Mode 1: Mode 2: Mode 3 180 sec.
Page 409 Temperature control mode The fusing temperature is controlled during a print cycle according to the period of time elapsed from the completion of the warm-up cycle. • Mode 0 Mode 0 lasts for 3 min. If the temperature detected by the Thermistor is 50 °C or more when mode 0 is interrupted, the operation is switched to mode 1.
Page 410 Fusing temperature protect control Fusing Unit Thermistor (TH1) ANIN Comparative Voltage Fusing Roller Heater Lamp Thermostat (TS1) Comparator High-temperature Protect Signal FUSER_LAMP Triac FUSER_LAMP_ Controller/Mechanical Control Board Power Unit 4980M015AB <Soft protect> • The comparator provided on the Controller/Mechanical Control Board is used as means for detecting an abnormally high temperature through software approach.
Page 411 13. PAPER EXIT 13-1. Paper Exit Mechanism • The paper exit mechanism transports the paper that has been subjected to the fusing process onto the Exit Roller. • The Exit Sensor detects not only a paper misfeed but also an open Upper Cover. Exit Tray Exit Roll Face-down Exit...
Page 412 14. MISCELLANEOUS 14-1. Cooling of the Machine Interior • The Cooling Fan Motors provided on the right and left frames of the machine draw out- side air from the outside into the machine interior and discharge heat inside the machine out.
Page 413 15. Document Take-up Document Take-up Mechanism • The Original Detection Sensor detects a document that has been properly loaded in the Document Feeder. • The Document Stopper establishes the leading edge position of the document loaded in the Document Feeder. The stopper is lowered in the standby state and raised when the document is taken up and fed in.
Page 414 Document Separation Mechanism • Double feeding of paper is prevented using coefficient of friction between the Take-up Roller and Separator Pad. Take-up Roller Separator Pad 1382M002AB When one sheet of : The coefficient of friction on the front side of the sheet of paper paper is taken up taken up and fed through the space between the Take-up Roller and Separator Pad is same as that on the backside of the sheet...
Page 415 16. Document Transport Document transport mechanism • The original that has been taken up blocks the Paper Take-up Sensor. The Transport Roller turns to transport the original up to the document scanning position of the machine. • The ADF Main Motor drives the Transport Roller through a gear train ADF Main Motor (M5) Paper Take-up Sensor (PC2) Transport Roller...
Page 416 17. Image Reading 17-1. Image reading mechanism • The Transport Roller turns to transport the original up to the document scanning position of the machine. • The CIS reads the image of the original transported by the Transport Roller. • The Shading Roller turns to transport the original up to the document exit position of the machine.
Page 417 18. Document Exit Document exit mechanism • The Exit Roller turns to feed the original out of the Document Feeder. During this sequence, the original blocks the Leading Edge Detection Sensor and is fed onto the Document Exit Tray. • The ADF Main Motor turns the Exit Roller through a gear train. Exit Roller ADF Main Motor Shading Roller...
Page 418 19. Data Flow Diagram Scanner Motor 1. GDI Print Data Flow 4980S526AA M-38 manuals4you.com manuals4you.com...
Page 419 2. FAX: Memory TX Data Flow 3. FAX: Hook TX Data Flow M-39...
Page 420 4. FAX: RX and Print Data Flow 4980S524AA 5. TWAIN Scan Data Flow M-40 manuals4you.com manuals4you.com...
Page 421 6. Network GDI Print Data Flow (KONICA MINOLTA FAX 3900 only) 4980S525AA M-41...
Page 422 7. I-FAX Data Flow (KONICA MINOLTA FAX 3900 only) M-42 manuals4you.com manuals4you.com...
Page 423 PF-125 Service Manual...
Page 424 PARTS GUIDE MANUAL OCTOBER 2004 KonicaMinolta Fax2900 KonicaMinolta Fax3900 manuals4you.com manuals4you.com...
Page 425 INFORMATION FOR PARTS GUIDE MANUAL To find correct Parts No., refer to the “HOW TO MAKE THE BEST USE OF THIS MANUAL” in the following page. HOW TO MAKE THE BEST USE OF THIS MANUAL 1 When you order, please check the proper figures beforehand that are on Our Parts Guide Manual, and order with the appropriate figures. 2 For screws, Nuts, Washers, retaining rings and Pins which are used in this model, one letter is shown on the Standard parts column of Parts list and exploded diagrams.
Page 426 SYSTEM OUTLINE Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 427 GENERAL CONTENTS Description Model MAIN MACHINE Konica Minolta Fax2900/3900 LOWER FEEDER UNIT PF-125/KONICA PF-119...
Page 428 DIAGRAMS OF MAIN PARTS SECTION Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 429 CONTENTS DESCRIPTION PAGE No. EXTERNAL PARTS P1 P2 EXTERNAL PARTS ADF PAPER TAKE-UP SECTION ADF DRIVE SECTION ADF OPERATION PANEL PAPER TAKE-UP SECTION PAPER TRANSPORT SECTION FUSING UNIT DRIVE SECTION ELECTRICAL COMPONENTS WIRING Konica Minolta Fax2900/3900...
Page 430 INDEX Parts No. Page No. Parts No. Page No. Parts No. Page No. Parts No. Page No. Parts No. Page No. 1391 1002 01 1-20 1391 1054 01 3-15 4127 3104 01 4136 3001 01 7-19 4136 5598 01 9-17 1391 1003 01 1391 1055 01 4127 3104 01...
Page 431 INDEX Parts No. Page No. Parts No. Page No. Parts No. Page No. Parts No. Page No. Parts No. Page No. 4137 3204 01 8-16 4980 1097 01 4-13 4137 3205 01 8-17 4980 1139 01 1-15 4137 3221 01 8-19 4980 1140 01 1-23...
Page 432 EXTERNAL PARTS 24 27 MAIN Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 433 1391 1013 01 PWB ASSY NIC (FAX3900) 4980 1140 01 MEMORY ELEMENT ACCESSORY (OPTION) 1391 1020 01 PWB ASSY MAIN (FAX3900) 1391 1022 01 PWB ASSY 4980 1162 01 WIRE HARNESS ASSY 1391 1021 01 PWB ASSY MAIN (FAX2900) Konica Minolta Fax2900/3900...
Page 434 EXTERNAL PARTS Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 435 4137 1018 01 TRAY 4137 1001 14 TOP COVER 4137 7301 01 LABEL 4137 1011 01 UPPER RIGHT COVER 4137 1012 02 UPPER LEFT COVER 4137 1051 01 PLATE SPRING 4136 7500 01 LABEL 4137 0754 00 TRAY ASSY Konica Minolta Fax2900/3900...
Page 436 EXTERNAL PARTS ADF Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 437 SHAFT 1391 1097 01 WIRE HARNESS ASSY 1391 1051 01 TERMINAL 1391 1082 01 1391 1063 01 UPPER COVER 1391 1064 01 COVER 1391 1092 01 PRESSSURE SPRING 1391 1098 01 POLYESTERFILM 1391 1017 01 CIS ASSY Konica Minolta Fax2900/3900...
Page 438 PAPER TAKE-UP SECTION ADF Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 439 4980 1072 01 GEAR 20T 4980 1064 01 BUSHING 1391 1073 01 GEAR 18T 1391 1052 01 SHAFT 1391 1028 01 CLUTCH 1391 1048 01 HOLDER 1391 1053 01 SHAFT 4647 1146 01 GEAR 19/23T 4980 1062 01 SHAFT Konica Minolta Fax2900/3900...
Page 440 DRIVE SECTION ADF Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 441 1391 1076 01 GEAR 30 22T 4980 1090 01 GEAR 32 15T 4272 1085 01 CABLE CLIP 1391 1012 01 WIRE SADDLE 1391 1008 01 MOTOR 4980 1089 01 GEAR 40 18T 1391 1078 01 GEAR 52T Konica Minolta Fax2900/3900...
Page 442 OPERATION PANEL 14 18 13 17 2 15 11 16 Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 443 1391 1068 01 BUTTON 1391 1086 01 FACE SHEET-L (FAX3900) 1391 1084 01 FACE SHEET-R (FAX3900) 1391 1072 01 BUTTON (FAX2900) 1391 1067 01 BUTTON (FAX2900) 1391 1087 01 FACE SHEET-L (FAX2900) 1391 1085 01 FACE SHEET-R (FAX2900) Konica Minolta Fax2900/3900...
Page 444 PAPER TAKE-UP SECTION Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 445 4136 3047 01 GEAR 27T 4136 3046 01 PLATE SPRING 4136 3025 01 LEVER 4136 3027 01 TENSION SPRING 4136 3049 01 FRICTION SHEET 4136 3045 01 TENSION SPRING 4136 3026 01 4136 0781 00 PAPER TAKE UP ASSY Konica Minolta Fax2900/3900...
Page 446 PAPER TRANSPORT SECTION Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 447 4127 0113 01 PWB ASSY 4127 4111 01 GEAR 21T 4136 4104 01 BUSHING 4136 4132 01 GUIDE PLATE 4136 4103 01 TRANSFER ROLLER 4127 4135 01 PRESSURE SPRING 4127 4107 01 PRESSURE SPRING 4137 0767 00 TRANSFER ASSY Konica Minolta Fax2900/3900...
Page 448 FUSING UNIT Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 449 4136 5518 02 ACTUATOR 4136 3716 01 TORSION SPRING 4136 7325 02 LABEL HOT 4136 7326 02 LABEL CAUTION 4137 0752 00 FUSING UNIT 220V D F2 I 4137 0751 00 FUSING UNIT 120V 4137 0755 00 GUIDE ASSY Konica Minolta Fax2900/3900...
Page 450 DRIVE SECTION P 10 Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 451 GEAR 28/70T 4136 2508 01 GEAR 24T 4136 2509 01 GEAR 23/48T 4136 2527 01 HOLDER GEAR 25/27T 4136 2511 01 GEAR 20T 4136 2510 01 4137 0768 00 FRAME ASSY 4137 0769 00 LEFT FRAME ASSY Konica Minolta Fax2900/3900...
Page 452 ELECTRICAL COMPONENTS P 11 Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 453 4137 6829 01 WIRE HARNESS ASSY 4136 6804 01 WIRE HARNESS ASSY 4136 6205 03 HV TRANSFORMER 9384 2910 31 EDGE COVER 9384 2300 11 EDGE COVER 9384 2300 21 EDGE COVER 9384 1311 11 CABLE TIE 104L Konica Minolta Fax2900/3900...
Page 454 WIRING P 12 CN1a PJ2A PJ16A PJ16 (TH1) PJ14A PJ14 (TE1) (M1) (PWB-A) PJ15A PJ15 PJ8a (PE2) (PS3) CN2a PJ3A PJ20A (PE2) (SL1) PS-N.C PJ17A (S2) PS-COM PJ12A (PE1) Konica Minolta FAX2900/3900 manuals4you.com manuals4you.com...
Page 455 WIRE HARNESS ASSY 4137 6807 02 WIRE HARNESS ASSY 4137 6809 01 WIRE HARNESS ASSY 4137 6818 02 WIRE HARNESS ASSY 4137 6824 03 WIRE HARNESS ASSY 4137 6825 02 WIRE HARNESS ASSY 4137 6828 02 WIRE HARNESS ASSY Konica Minolta Fax2900/3900...
Page 456 DESTINATION Destination No. Destinations Model No. JAPAN 50/60 JAPAN 1391-311 Ｂ USA, CANADA 1392-311 Ｃ EUROPEAN TYPE 220-240 S.E ASIA THAILAND, SRILANKA, SINGAPORE, MALAYSIA, HONG 1391-212 220-240 TYPE KONG, PAKISTAN, INDIA, BANGLADESH, INDONESIA 1392-212 OCEANIA 1391-212 AUSTRALIA, NEW ZEALAND 220-240 TYPE 1392-212 PHILIPPINES...
Page 458 CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 MECHANICAL/ELECTRICAL 1. COMPONENTS LAYOUT ................M-1 1-1. Paper Take-up Mechanism ..............M-2 1-2. Paper Separating Mechanism ..............M-3 1-3. Paper Empty Detection ................M-3 1-4. Cassette Type Detection ................M-4 manuals4you.com manuals4you.com...
Page 460 GENERAL manuals4you.com manuals4you.com...
Page 462 SPECIFICATIONS Name 2nd Paper Feed Cassette Type of paper Plain and recycled paper: 60 to 90 g/m (16 to 24 lb.) Media sizes A4 L and Letter L Paper capacity Maximum 500 sheets (80 g/m ) (21 lb.) Registration Center Power source DC 24 V, DC 5 V (supplied by main unit) Power consumption...
Page 464 MECHANICAL/ ELECTRICAL manuals4you.com manuals4you.com...
Page 466 COMPONENTS LAYOUT PWB-A CAS 4516M002AA : Cassette type Detecting Switch SL2 : 2nd Drawer Take-up solenoid PWB-A CAS : 2nd Drawer Control Board manuals4you.com manuals4you.com...
Page 467 1-1. Paper Take-up Mechanism • Because of no drive motor installed for the Paper Feed Cassette, drive from the Main Motor (M1) of the printer is transmitted to the cassette by way of a drive coupling gear for paper take-up and transport. •...
Page 468 1-2. Paper Separating Mechanism • A loop formed in the paper between the Separator Fingers and Paper Take-up Rollers. The turning force of the Paper Take-up Rollers overcomes the block of the Separator Fin- gers, causing the top of paper to ride over the fingers and be fed out of the tray into the copier.
Page 469 1-4. Cassette Type Detection • The Paper Feed Cassette is provided with the Cassette Type Detection Switch. • When the cassette is inserted into the printer, the switch pusher provided on the right- hand side of the cassette pushes the lever according to the paper size, turning ON the switch.
Page 470 manuals4you.com manuals4you.com...
Page 471 © 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Use of this manual should be strictly supervised to 1391-7990-11 avoid disclosure of confidential information.

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