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GeoVision GV-3D User Manual
GeoVision GV-3D User Manual

GeoVision GV-3D User Manual

People counter v3
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GV-3D People Counter V3
User's Manual
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
3DPCV2-A

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Summary of Contents for GeoVision GV-3D

  • Page 1 GV-3D People Counter V3 User’s Manual Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. 3DPCV2-A...
  • Page 2 Every effort has been made to ensure that the information in this manual is accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein.
  • Page 3 The following symbols or words may be found in this manual. Symbols/Words Description Indicates a medium or low potential hazardous situation ⚠ Warning which , if not avoided, will or could result in slight or moderate injury Indicates a potential risk which, if not avoided, will or ⚠...
  • Page 4 Electrical Safety ◼ This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and Tma=60 Deg.C.
  • Page 5 ◼ Dome cover is an optical device, please don't touch or wipe the cover surface directly during installation and use. For dust, use oil-free soft brush or hair dryer to remove it gently; for grease or finger print, use oil-free cotton cloth or paper soaked with detergent to wipe from the lens center outward.
  • Page 6 firewall and the corresponding firewall policy. It is not recommended to use the v1 and v2 functions of SNMP. ⚫ In order to enhance the security of WEB client access, please create a TLS ⚫ certificate to enable HTTPS. Use black and white list to filter the IP address. This will prevent everyone, except ⚫...
  • Page 7 ⚫ This device must accept any interference received, including interference that may cause undesired operation. RoHS The products have been designed and manufactured in accordance with Directive EU RoHS Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
  • Page 8 Contents Chapter 1 Network Camera ....................1 Wired Network Connection ................. 1 1.1.1 Access through GV-IP Device Utility ..........1 1.1.2 Directly Access through Edge IE Mode .......... 3 1.1.3 WAN ....................4 Chapter 2 Live View ......................7 Chapter 3 Network Camera Configuration ..............9 System Configuration ..................
  • Page 9 3.5.12 QoS ....................46 3.5.13 TS Multicast ................46 Security Configuration ................47 3.6.1 User Configuration ................47 3.6.2 Online User ..................49 3.6.3 Block and Allow Lists ..............49 3.6.4 Security Management ..............49 Maintenance Configuration ............... 50 3.7.1 Backup and Restore ...............
  • Page 10 Chapter 1 Network Camera System Requirement For proper operating the product, the following requirements should be met for your computer. Operating System: Windows 7 Home basic or higher CPU: 2.0GHz or higher RAM: 1G or higher Display: 1920*1080 resolution or higher (recommended) Web browser: Microsoft Edge IE Mode (plug-in required) / Microsoft Edge / Firefox /...
  • Page 11 Find the camera with its Mac Address, and click on its IP address. For first-time users, you are requested to create a password. Type a new password and click OK. Click its IP address on the Utility window again and select Web Page to access its Web interface.
  • Page 12 1.1.2 Directly Access through Edge IE Mode The default network settings are as shown below: IP address: 192.168.0.10 Subnet Mask: 255.255.255.0 Gateway: 192.168.226.1 HTTP: 80 Data port: 9008 Use the above default settings when logging in the camera for the first time. Directly connect the camera to the computer through network cable.
  • Page 13 Select “Properties” and then select internet protocol according to the actual situation (for example: IPv4). Next, click the “Properties” button to set the network of the PC. ② Open the Edge browser in IE mode and enter the default address of IP camera and confirm.
  • Page 14 ② Go to Config→Network→TCP/IP menu to modify the IP address. IP Setup ③ Go to the router’s management interface through the Edge browser in IE mode to forward the IP address and port of the camera in the “Virtual Server”. Router Setup ④...
  • Page 15 Access through PPPoE dial-up ➢ Network connection Access the camera through PPPoE auto dial-up. The setup steps are as follow: ① Go to Config→Network→Port menu to set the port number. ② Go to Config→Network→TCP/IP→PPPoE Config menu. Enable PPPoE and then enter the user name and password from your internet service provider. ③...
  • Page 16 Chapter 2 Live View After logging in, the following window will be shown. The following table is the instructions of the icons on the live view interface. Icon Description Icon Description Original size Zoom out Fit correct scale Rule information display Auto (fill the window) SD card recording indicator Full screen...
  • Page 17 Icon Description Icon Description Start/stop local Overcrowding alarm indicator recording Reverse entering alarm Zoom in indicator *Those smart alarm indicators will flash only when the camera supports those functions and the corresponding events are enabled. *After clicking the audio alarm icon, the sound warning will be triggered according to the set warning times (you can set the warning times by clicking Config→Alarm→Audio Alarm).
  • Page 18 Chapter 3 Network Camera Configuration In the Webcam client, choose “Config” to go to the configuration interface. Note: Wherever applicable, click the “Save” button to save the settings. 3.1 System Configuration 3.1.1 Basic Information In the “Basic Information” interface, the system information of the device is listed. 3.1.2 Date and Time Go to Config→System→Date and Time.
  • Page 19 Select the time zone and DST as required. Note: The time zone of the camera and the computer must be the same. It is recommended to modify the time zone of the camera according to the time zone of the computer. If the time zone of the computer is modified, the current web client needs to be closed.
  • Page 20 3.1.4 Storage Go to Config→System→Storage to go to the interface as shown below. ⚫ SD Card Management Click the “Format” button to format the SD card. All data will be cleared by clicking this button. Click the “Eject” button to stop writing data to SD card. Then the SD card can be ejected safely.
  • Page 21 Set schedule recording. Check “Enable Schedule Record” and set the schedule. Weekly schedule Set the alarm time from Monday to Sunday for a single week. Each day is divided in one-hour increments. Green means scheduled. Blank means unscheduled. “Add”: Add the schedule for a special day. Drag the mouse to set the time on the timeline.
  • Page 22 ⚫ Snapshot Settings Go to Config→System→Storage→Snapshot to go to the interface as shown below. Set the format, resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing snapshot here. Snapshot Quantity: The number you set here is the maximum quantity of snapshots.
  • Page 23 Brightness: Set the brightness level of the camera’s image. Contrast: Set the color difference between the brightest and darkest parts. Hue: Set the total color degree of the image. Saturation: Set the degree of color purity. The purer the color, the brighter the image Sharpness: Set the resolution level of the image plane and the sharpness level of the image edge.
  • Page 24 ⚫ BLC: If enabled, the auto exposure will activate according to the scene so that the object of the image in the darkest area will be seen clearly. Antiflicker: ⚫ Off: disables the anti-flicker function. This is used mostly in outdoor installations. ⚫...
  • Page 25 Drag “ ” icons to set the time of day and night. Blue means day time and blank means night time. If the current mode of camera parameters is set to schedule, the image configuration mode will automatically switch between day and night according to the schedule.
  • Page 26 Video Compression: MJPEG,H264+, H264, H265 or H265+ can be optional. MJPEG is not available for main stream. If H.265/H.265+ is chosen, make sure the client system is able to decode H.265/H.265+. Compared to H.265, H.265+ saves more storage space with the same maximum bitrate in most scenes. Compared to H.264, H.265 reduces the transmission bitrate under the same resolution, frame rate and image quality.
  • Page 27 3.2.3 OSD Configuration Go to Image→OSD interface as shown below. Set time stamp, device name, OSD content and picture overlap here. After enabling the corresponding display and entering the content, drag them to change their position. Then click the “Save” button to save the settings. Picture Overlap Settings: Check “OSD Content1”, choose “Picture Overlay”...
  • Page 28 3.2.4 ROI Configuration Go to Image→ROI Config interface as shown below. An area in the image can be set as a region of interest. This area will have a higher bitrate than the rest of the image, resulting in better image quality for the identified area. 1.
  • Page 29 3.3 Alarm Configuration 3.3.1 Motion Detection Go to Alarm→Motion Detection to set motion detection alarm. 1. Check “Enable” check box to activate motion-based alarms. If unchecked, the camera will not send out any signals to trigger motion-based recording to the NVR or CMS, even if there is motion in the video.
  • Page 30 Trigger Email: If “Trigger Email” and “Attach Picture” are checked (email address must be set first in the Email configuration interface), the captured pictures and triggered event will be sent into those addresses. Trigger FTP: If “Trigger FTP” and “Attach Picture” are checked, the captured pictures will be sent into FTP server address.
  • Page 31 2. Click “Enable”. 3. Set the alarm holding time and alarm trigger options. The setup steps are the same as motion detection. Please refer to motion detection section for details. ⚫ SD Card Error When there are some errors in writing SD card, the corresponding alarms will be triggered.
  • Page 32 ⚫ Cable Disconnection 1. Go to Config→Alarm→Exception Alarm→Cable Disconnected as shown below. 2. Click “Enable” and set the alarm holding time. 3. Trigger alarm out. When the camera is disconnected, the system will trigger the alarm out. 3.3.3 Alarm In To set sensor alarm (alarm in), go to Config→Alarm→Alarm In interface as shown below.
  • Page 33 2. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to motion detection section for details. 3. Click “Save” button to save the settings. 4. Set the schedule of the sensor alarm. The setup steps of the schedule are the same as the schedule recording setup.
  • Page 34 Timing: Select the alarm type. Then click “Add” and drag the mouse on the timeline to set the schedule of alarm out; click “Erase” and drag the mouse on the timeline to erase the set time schedule. After this schedule is saved, the alarm out will be triggered in the specified time.
  • Page 35 ① Select the warning voice. If you want to customize the voice, you can choose “Customize”. Click “Browse” to choose the audio file you want to upload and then enter the audio name. Finally, click “Upload” to upload the audio file. Note that the format of the audio file must meet the requirement (see Tips), or it will not be uploaded.
  • Page 36 You can also record your own voice in the above interface and then upload. ⚫ Insert the microphone into your PC. ⚫ Click “Browse” to choose the save path of the audio you want to record. ⚫ Set the record audio volume and then click “Start” to start recording your voice. ⚫...
  • Page 37 1. Enable the applicable detection that’s desired. Scene Change Detection: Alarms will be triggered if the scene of the monitor video has changed. Video Blur Detection: Alarms will be triggered if the video becomes blurry. Abnormal Color Detection: Alarms will be triggered if the image is abnormal caused by color deviation.
  • Page 38 The sensitivity value of Scene Change Detection: The higher the value is, the more sensitive the system responds to the amplitude of the scene change. The sensitivity value of Video Blur Detection: The higher the value is, the more sensitive the system responds to the blurriness of the image. The sensitivity value of Abnormal Color Detection: The higher the value is, the more sensitive the system responds to the color shift of the image.
  • Page 39 Staying Threshold: When the targets staying in the specified area exceed the threshold, alarms will be triggered. Counting Reset: The current number of the people counting can be reset. You can choose to reset the counting daily, weekly or monthly. Click “Reset” to manually reset the current number of people counting.
  • Page 40 ⚫ Manual Calibration ① Manually measure the height from the lens to the ground. ② In the above interface, select “Manual”, enter the lens height value. ③ Click “Calibrate”. Statistics: If enabled, you can see the statistical information in the live view interface. If disabled, the statistical information will not be displayed in the live view interface.
  • Page 41 7. Advanced settings. Sensitivity: The higher the value is, the easier the false detection will occur. The lower the value is, the camera is easier to miss the target. Height Filtering: Enable the function and set a height value. The target whose height is lower than the set value will not be counted.
  • Page 42 11. View the statistical information in the live view interface. 12. View the statistical information of people counting. Click “Statistics” to enter the following interface. Select the report type. Daily report, weekly report, monthly report and annual report are selectable. Select the count type.
  • Page 43 ※ Configuration requirements of camera and surrounding area 1. The camera installation shooting area must meet the conditions of stable light and sufficient illumination. 2. The installation background (ground color) is light color, and the dark background will reduce the accuracy. 3.
  • Page 44 3.5 Network Configuration 3.5.1 TCP/IP Go to Config→Network→TCP/IP interface as shown below. There are two ways for network connection. Use IP address (take IPv4 for example)-There are two options for IP setup: obtain an IP address automatically by DHCP and use the following IP address. Please choose one of the options as needed.
  • Page 45 Trigger Email: when the IP address of the device is changed, the new IP address will be sent to the email address that has been set up. Trigger FTP: when the IP address of the device is changed, the new IP address will be sent to FTP server that has been set up.
  • Page 46 3.5.3 DDNS If the camera is set up with a DHCP connection, DDNS should be set for the internet. 1. Go to Config→Network→ DDNS. 2. Apply for a domain name. Take www.dvrdyndns.com for example. Enter www.dvrdydns.com in the browser’s address bar to visit its website. Then Click the “Registration”...
  • Page 47 After the domain name is successfully applied for, the domain name will be listed as below. 3. Enter the username, password, domain you apply for in the DDNS configuration interface. 4. Click the “Save” button to save the settings.
  • Page 48 3.5.4 SNMP To get camera status, parameters and alarm information and remotely manage the camera, the SNMP function can be used. Before using SNMP, please install an SNMP management tool and set the parameters of the SNMP, such as SNMP port, trap address.
  • Page 49 3. Set the values for “Read SNMP Community”, “Write SNMP Community”, “Trap Address”, “Trap Port” and so on. Please make sure the settings are the same as that of the SNMP software. Note: Use the different version in accordance with the security level you required. The higher the version is, the higher the level of the security is.
  • Page 50 Select “Enable” to enable the RTSP function. Port: Access port of the streaming media. The default number is 554. RTSP Address: The RTSP address (unicast) format that can be used to play the stream in a media player. Multicast Address Main stream: The address format is “rtsp://IP address: rtsp port/profile1?transportmode=mcast”.
  • Page 51 3.5.8 Email If you need to trigger Email when an alarm happens or IP address is changed, please set the Email here first. Go to Config→Network →Email. Sender Address: sender’s e-mail address. User name and password: sender’s user name and password (you don’t have to enter the username and password if “Anonymous Login”...
  • Page 52 3.5.9 FTP After an FTP server is set up, captured pictures from events will be uploaded to the FTP server. Go to Config→Network →FTP. 2. Click “Add” to add the information of the FTP. After that, click “Save” to save the settings.
  • Page 53 FTP file path:\00-18-ae-a8-da-2a\MOTION\2021-01-09\14\ Event name table: ile Name Event Type IP address change MOTION Motion Detection SENSOR Sensor Alarm Video Exception BINOCULARCOUNT People counting SDFULL SD Full SDERROR SD Error TXT file content: device name: xxx mac: device MAC address Event Type time: For example: device name: IPC mac: 00-18-ae-a8-da-2a MOTION time: 2021-03-16 12:20:07 3.5.10 HTTP POST...
  • Page 54 HTTPS 3.5.11 HTTPs provides authentication of the web site and protects user privacy. Go to Config→Network→HTTPS as shown below. There is a certificate installed by default as shown above. Enable this function and save it. Then the camera can be accessed by entering https://IP: https port via the web browser (eg.
  • Page 55 Click “Create” to create the certificate request. Then download the certificate request and submit it to the trusted certificate authority for signature. After receiving the signed certificate, import the certificate to the device. 3.5.12 QoS (Quality of Service) function is used to provide different quality of services for different network applications.
  • Page 56 Multicast address: the multicast IP address of Main Stream/Sub Stream/Third Stream ranges from 224.0.0.0 to 239.255.255.255. Port: Main stream:2000; sub stream:2001; third stream:2002 Main stream: The address format is “udp://@IP address: main stream port.” Sub stream: The address format is “udp://@IP address: sub stream port.” Third stream: The address format is “udp://@IP address: third stream port.”...
  • Page 57 3. Enter the password in the “Password” and “Confirm Password” textbox. Please set the password according to the requirement of the password security level (Go to Config→Security→Security Management→Password Security interface to set the security level). 4. Choose the user type and select the desired user permissions. 5.
  • Page 58 2. Click the “Delete” button to delete the user. Note: The default administrator account cannot be deleted. Safety Question Settings: set the questions and answers for admin so as to reset the password after you forget the password. 3.6.2 Online User Go to Config→Security→Online User to view the user who is viewing the live video.
  • Page 59 In order to prevent against malicious password unlocking, “locking once illegal login” function can be enabled here. If this function is enabled, login failure after trying five times will make the login interface locked. The camera can be logged in again after a half hour or after the camera reboots.
  • Page 60 ⚫ Import & Export Settings Configuration settings of the camera can be exported form a camera into another camera. 1. Click “Browse” to select the save path for import or export information on the PC. 2. Click the “Import Setting” or “Export Setting” button. Note: The login password needs to be entered after clicking the “Import Setting”...
  • Page 61 3.7.3 Upgrade Go to Config→Maintenance→Upgrade. In this interface, the camera firmware can be updated. 1. Click the “Browse” button to select the save path of the upgrade file 2. Click the “Upgrade” button to start upgrading the firmware. 3. Enter the correct password and then the device will restart automatically Caution! Do not close the browser or disconnect the camera from the network during the upgrade.
  • Page 62 Chapter 4 Search Image Search Click Search to go to the interface as shown below. Images that are saved on the SD card can be found here. Note: When using the plug-in free browser, the local images cannot be searched. ⚫...
  • Page 63 Choose “Picture”—“SD Card”. Set time: Select date and choose the start and end time. Choose the alarm events at the bottom of the interface. Click to search the images. Double click a file name in the list to view the captured photos. Click to return to the previous interface.
  • Page 64 Video Search 4.2.1 Local Video Search Click Search to go to the interface as shown below. Videos were recorded locally to the PC can be played in this interface. Note: When using the plug-in free browser, the local videos cannot be searched. Choose “Record”—“Local”.
  • Page 65 Icon Description Icon Description Play button. After pausing the video, Pause button click this button to continue playing. Stop button Speed down Watermark Speed up display Enable / disable audio; drag the slider to adjust the volume after enabling audio. 4.2.2 SD Card Video Search Click Search to go to the interface as shown below.
  • Page 66 Note: *1. cannot be displayed in the above interface via the plug-in free browser. *2. For plug-in free playback, playback mode switch (balanced/real-time/fluent mode) and downloading functions are not supported too. *3. For the fluent playback, it is recommended to use the plug-in required browser to play the recorded file whose resolution exceeds 2MP.
  • Page 67 Appendix How to find the password? A: The password for admin can be reset through “Edit Safety Question” function. Click “Forget Password” in the login window and then enter the corresponding answer of the selected question in the popup window. After you correctly answer all questions, you can reset the password for admin.