Printer Installation Guide & Safety Guide
KN04-00237A (V1.01)
◈ Information
This installation guide contains quick information required for the product
installation. Please refer to the Software and Documents provided on the
Download section of the BIXOLON Website (www.bixolon.com) for more
information on how to setup.
1. Manual: User's Manual, Code Table, Control Commands, etc.
2. Driver: Windows, OPOS, CUPS (Linux, Mac), VCOM (USB, Ethernet)
3. SDK: UPOS SDK (Windows, Android, iOS)
4. Utility: Unified POS Utility, Net Configuration Tool, Android Utility, iOS Utility
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions
and quality of all our products. In following, product specifications and/or user
manual content may be changed without prior notice.
Please refer to the BIXOLON website for the addresses and phone numbers of
the company's headquarters and branch offices.
◈ Components
Cable Cover
SRP-380plus/382plus
DK Gender
AC/DC Adaptor
◈ Cable Connection
1. Turn off the printer and peripheral devices.
2. Connect the power cord to the adapter and connect the adapter to the power
supply connector of the printer.
3. Check the type of the interfaces at the back of the printer (USB, Serial,
Parallel, Ethernet, Powered USB, Wireless LAN, Bluetooth) and connect the
interface cable.
4. Connect the drawer kick-out cable to the drawer kick-out port located on the
underside of the printer.
- Be sure to turn off the printer and connect or disconnect
the adapter jack.
- Only use a power supply provided by Bixolon
- Pay attention to the direction in which you insert the
adapter jack.
Interface port
Interface Cable
(Serial/Parallel/Powered USB/
Wireless LAN/Bluetooth)
◈ Installing Paper Roll
THERMAL RECEIPT PRINTER SRP-380/382plus
USB A-B Cable Installation Guide
Power Cord
Paper Roll
Ethernet Port
USB Port
Power Port
Adapter Jack
AC/DC Adapter
Ethernet
USB
Cable
Cable
Power Jack
1. Push the Cover Open Button to open the
Printer Cover.
2. Insert new roll paper in the correct
direction.
3. Pull the paper out slightly and close the
Printer Cover.
When closing the cover, press down on the center of the cover
to ensure that the paper is in contact with the roller. Printing
quality may not be optimum if the recommended paper is not
used.
◈ Using Control Panel
• Power (LED)
The Power LED is on whenever the printer is on.
• Error (LED)
Red light will be on in various error conditions such as out of
paper, cover open, etc.
• Paper (LED)
Red LED will be lit when the paper roll is running low.
The LED keeps blinking when the printer is in self-test standby
mode or macro execution standby mode.
• Feed (Button)
Press this button to feed the paper out.
Hold down this button to feed out the paper continuously.
◈ Self-Test
You can check whether printer works correctly or not through the self-test.
Printing quality, ROM version, and memory switch settings can be checked
through the self-test function.
1. Check whether paper is mounted correctly.
2. Turn on the power while holding down the Feed button and the self-test
procedure will begin.
3. The printer will print out the current status of printer including the version of
ROM.
4. After printing out the current status of printer, the printer will print following
lines and waits for the next step (paper lamp will keep blinking).
SELECT MODE BY PRESSING THE FEED BUTTON.
End of SELF-TEST
5. Press the Feed button to resume printing or hold down the button for at
least one second to change the VMSM settings.
5-1 If "Continuous SELF-TEST" is selected
(1) Press the Feed button for less than one second to print the preset page.
(2) The self-test ends automatically as it prints the following line and cuts
the paper.
(3) The printer goes into normal print mode upon completion of the self
test.
Drawer
Kick-out
Port
5-2 If "VMSM Selection" is selected
(1) The following lines will be printed when the VMSM opens.
Drawer
Kick-out
Cable
(2) Press the Feed button to run the above function.
Step 1(Select Options): press the button a number of times as shown
▶
Step 2(Enter Options): hold down the button for at least one second
▶
If you select any items not listed above, the list of "VMSM
Selection" will be printed again. Setting the mode will be canceled
if no item is selected in Step 1.
If "0: Exit and reboot printer" is not executed, the new settings will
not be saved.
(3) Hold down the Feed button for at least 1 second to save the changes.
The following line will be printed before cutting the paper.
6. The new settings will be automatically applied when printer resets.
Self-TEST PRINT COMPLETE
: Less than 1 second
VMSM Selection
: 1 second or more
*** COMPLETED ***
** VMSM Selection **
0 : Exit and reboot printer
1 : Print current settings
2 : Set Print Density
3 : Set Print Speed
4 : Set Cutting mode
5 : Set Buzzer
6 : Set Near-End Sensor
7 : Set Serial Interface
by each menu.
to apply each item selected.
*** COMPLETED ***
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