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SRP-380/382 ■ Safety Precaution In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet.
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SRP-380/382 CAUTION Violating following instructions can cause slight wound or damage the appliance. Keep the desiccant out of children’s reach. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following • If not, they may eat it.
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SRP-380/382 ■ Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SRP-380/382 ■ Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.
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- The following Bluetooth mark and QD ID B021701 is only applicable to models with the Bluetooth SIG qualification. We at Bixolon Co., Ltd. constantly strive to improve product functions and quality. To do this, the specifications of our product and the contents of the manual may change without prior notice.
SRP-380/382 1. Installing Printer and Getting Started 1-1 Unpacking Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. SRP-380/382 Cable Cover Paper Installation Guide AC/DC Adapter Power Cord - 8 -...
GREEN Receive - WHITE BROWN BROWN * IP and MAC information can be obtained from the self-test. * Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more detailed information. - 9 - Rev. 1.00...
SRP-380/382 1-2-3 Serial Interface(RS-232C) Drawer Kick-out Connector 1-2-3-1 Single Interface USB Connector Serial Cable Connector Power Connector Pin No. Signal name Direction Function Frame Ground Output Transmit Data Input Receive Data Output Ready To Send Input Clear To Send Input...
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SRP-380/382 1-2-3-2 Dual Interface Drawer Kick-out Connector USB Connector Serial Cable Connector Power Connector DSUB 9pin RJ45 Signal name Direction Function Pin No. Pin No. Frame Ground Output Transmit Data Input Receive Data Output Ready To Send Input Clear To Send...
SRP-380/382 1-2-4 Wireless LAN Interface 1) Wireless LAN Communication Specifications Item Specifications Frequency 2.412~2.484 GHz Channel Channel 1~13 Protocol 802.11b, 802.11g, 802.11n 2) Connecting Wireless LAN Printer can be connected to terminal devices with wireless LAN communication capability (PDA, PC, smartphone, tablet PC, etc.).
SRP-380/382 1-3 Drawer Cable Connect the cash drawer connecting cable to the cash drawer connector located in the back of the printer. ※ Warning Use a cash drawer that meets the printer specifications. Using an improper cash drawer may cause faults in the cash drawer and the printer.
SRP-380/382 1-4 Setting Dip Switches 1-4-1 DIP Switch 1 • Serial / Dual Serial Interface Function Default Auto Line Feed Enabled Disabled Flow Control XON/XOFF DTR/DSR Data Length 7-bit 8-bit Parity Check Parity Selection EVEN Baud Rate Selection Refer to the following Table 1 (bps) •...
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SRP-380/382 • Table 1 – Baud rate(bps) Selection Transmission Speed Default 2400 4800 9600 19200 9600 38400 57600 115200 * Please set up 9,600bps for baud rate of the dual serial interface. • Table 2 – Print Density Selection Printing Density...
SRP-380/382 1-5 Installing & Replacing Paper ※ Caution Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer may not detect the paper end correctly.
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SRP-380/382 1-5-5 Check the orientation of the roll paper when inserting it into the printer. 1-5-6 Pull out a small amount of paper as shown in the picture, and close the cover. ※ Caution When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly.
SRP-380/382 1-8 Removing Paper Jam 1-8-1 When a paper jam occurs, turn the printer off and then back on, open the cover, and remove the jammed paper. ※ In case of a minor jam, it may be possible that the operating blade returns to the original position and cover can be opened simply by turning the printer off and then back on.
SRP-380/382 1-9 Using Printer Functions Control Panel ○ POWER Green light will be on when the power is supplied to printer. ○ ERROR Red light will be on in various error conditions (e.g. no paper, cover open, etc.) ○ PAPER Red LED will be lit when the paper roll is running low.
SRP-380/382 1-11 Connecting Power Supply ※ Caution When connecting or disconnecting the power supply to and from the printer, make sure that the power supply adapter is unplugged from the electrical outlet. Otherwise you may damage the power supply or the printer.
SRP-380/382 2. Self-Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button and the self-test begins.
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SRP-380/382 2-5-2-2 Press the Feed button to run the above function. 2-5-2-2-1 Step 1(Select Options): press the button a number of times as shown by each menu. 2-5-2-2-2 Step 2(Enter Options): hold down the button for at least one second to apply each item selected.
SRP-380/382 3. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
79.5±0.5 mm Roll Width 2 inches 57.5±0.5 mm No. of Characters per Line SRP-380: 42 (Font A), 56 (Font B), 56 (Font C) (Default Value) SRP-382: 48 (Font A), 64 (Font B), 64 (Font C) Printing Speed Max. 350 mm/sec...
SRP-380/382 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 5-1-1 Open the printer cover and remove any paper. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.
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