BIXOLON SRP-383 User Manual

BIXOLON SRP-383 User Manual

Thermal receipt printer
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User's Manual
SRP-383
THERMAL RECEIPT PRINTER
Ver. 1.00
http://www.bixolon.com

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Summary of Contents for BIXOLON SRP-383

  • Page 1 User’s Manual SRP-383 THERMAL RECEIPT PRINTER Ver. 1.00 http://www.bixolon.com...
  • Page 2 SRP-383 Introduction SRP-383 printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices. ※ The main features of the printer are as follows 1. THERMAL RECEIPT PRINTER 2.
  • Page 3 SRP-383 Safety Information Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment damage, or data loss. Symbol Information DC (Direct current) Error, Warning Paper Feeding...
  • Page 4: Table Of Contents

    SRP-383 Table of Contents 1. Installing Printer and Getting Started ................. 5 1-1 Unpacking ......................... 5 1-2 Interface ..........................7 1-2-1 USB Interface ......................7 1-2-2 Ethernet Interface....................8 1-2-3 Serial Interface (RS-232C) ..................9 1-2-4 Wireless LAN Interface ..................11 1-2-5 Bluetooth Interface ....................
  • Page 5: Installing Printer And Getting Started

    SRP-383 1. Installing Printer and Getting Started 1-1 Unpacking • Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. - Product SRP-383 - Standard Components Installation Guide Power Cord AC/DC Adaptor...
  • Page 6 SRP-383 Powered USB Cable Powered USB Cable (Standard) (Y-USB-B) - 6 - Ver. 1.00...
  • Page 7: Interface

    SRP-383 1-2 Interface • Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface 1-2-1 USB Interface USB Port Drawer(DK) Port Power Port Pin No. Signal Name Designation (Color) Function...
  • Page 8: Ethernet Interface

    - You can access information such as IP, Mac, etc., by pressing the Ethernet function key. Note - Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more detailed information. After turning off the power switch of printer, connect and Caution disconnect the communication cable.
  • Page 9: Serial Interface (Rs-232C)

    SRP-383 1-2-3 Serial Interface (RS-232C) 1-2-3-1 Single Interface Drawer(DK) Port USB Port Serial Cable Port Power Port Pin No. Signal Name Direction Function Frame Ground Output Transmit Data Input Receive Data Output Ready To Send Input Clear To Send Signal Ground...
  • Page 10 SRP-383 1-2-3-2 Dual Interface Drawer(DK) Port Ethernet Port Serial Cable Port USB Port Power Port DSUB 9pin RJ45 Signal Name Direction Function Pin No. Pin No. Output Transmit Data Input Receive Data Signal Ground Output Data Terminal Ready Input Clear To Send...
  • Page 11: Wireless Lan Interface

    SRP-383 1-2-4 Wireless LAN Interface Drawer(DK) Port USB Port Wireless LAN Interface Power Port 1) Wireless LAN Communication Specifications Item Specifications Frequency 2.4GHz / 5GHz Protocol 802.11 a/b/g/n 2) Connecting Wireless LAN Printer can be connected to terminal devices with wireless LAN communication capability (PDA, PC, smartphone, tablet PC, etc.).
  • Page 12: Bluetooth Interface

    SRP-383 1-2-5 Bluetooth Interface Drawer(DK) Port Bluetooth USB Port Interface Power Port 1) Bluetooth Communication Specifications Item Specifications Frequency 2.402~2.480 GHz Version 2) Bluetooth Connection Printer can be connected to terminal devices with Bluetooth communication capability (PDA, PC, smartphone, tablet PC, etc.)
  • Page 13: Powered Usb Interface

    SRP-383 1-2-6 Powered USB Interface Drawer(DK) Port USB Port Powered USB Interface Power Port Pin No. Signal Name Function Shield Shield Prevent Noise PGND Main Power Ground VPP24V Main Power Signal ground Data Line (D+) Data Line (D-) VBUS Host Power...
  • Page 14: Drawer Kick-Out Port

    SRP-383 1-3 Drawer Kick-out Port • Connect the cash drawer connection cable to the drawer kick-out port on the rear side of the printer. Drawer(DK) Port Pin No. Signal Name Direction Frame Ground Drawer Kick-out Drive Signal 1 Output Drawer Open/Close Signal...
  • Page 15: Connecting Power Supply

    SRP-383 1-4 Connecting Power Supply 1) Make sure the product is turned off before connecting the power supply. 2) Connect the power cable with the flat side pointing to the outside of the printer, as shown in the diagram below.
  • Page 16 SRP-383 - Only use a power supply provided by Bixolon. Bixolon shall bear noresponsibility for damage caused by using a third-party power supply. - Check the power supply’s label to check its electronic specs. - When removing the power supply, make sure you have a firm grasp of the plug terminal of the power cable and the printer and pull horizontally.
  • Page 17: Reconfiguration Of Printer

    SRP-383 1-5 Reconfiguration of Printer • This product supports dip switch. In order to change the product settings, change the dip switch setting or use the virtual memory switch utility. Use virtual memory switch management function for self-diagnosis. 1-5-1 Dip Switch 1...
  • Page 18: Dip Switch 2

    SRP-383 1-5-2 Dip Switch 2 1) All Interface Switch Function Default Reserved Reserved Internal Bell Control Disable Enable Auto Cutter Selection Disable Enable Printing Density Refer to the following Table 2 Near End Sensor Disable Enable Control Auto External Buzz...
  • Page 19: Adjusting Print Speed And Density By Vitrtual Memory Switch Setting

    SRP-383 1-5-3 Adjusting print speed and density by vitrtual memory switch setting Printing Density Print Speed Selection 1 Selection 2 Selection 3 Selection 4 Remark Selection 4 (fast) 1 (Light) ~ 16 (Dark) 1 (slow) - Using the virtual memory switch setting, you can adjust the print speed in four steps and the print density in 16 steps.
  • Page 20: Installing & Replacing Paper

    SRP-383 1-6 Installing & Replacing Paper 1) Open the paper roll cover by pressing the Cover-Open button. Do not open the print cover while the printer is operating, Caution otherwise the printer may be damaged. - 20 - Ver. 1.00...
  • Page 21 SRP-383 2) Remove the empty paper roll and replace with a new one as shown in the image. Check the orientation of the roll paper when inserting it into the printer. Caution - 21 - Ver. 1.00...
  • Page 22 SRP-383 3) Pull out a small amount of paper as shown in the picture, and close the cover. When closing the cover, hold down the center of printer cover Caution firmly so that paper roll is loaded correctly. 4) Cut the paper as shown in the following picture.
  • Page 23: Recommended Papers

    SRP-383 1-7 Recommended Papers - TF50KS-E (Paper Thickness: 65μm): Nippon Paper Industries Co., Ltd. - PD 150R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd. - PD 160R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd. - P350 (Paper Thickness: 62μm): Kansaki Specialty Paper, Inc. (USA) - P220AG (Paper Thickness: 65μm): Mitsubishi Paper Mills Limited...
  • Page 24: Removing Paper Jam

    SRP-383 1-8 Removing Paper Jam 1) When a paper jam occurs, turn the printer off and then back on, open the cover, and remove the jammed paper. ※ In case of a minor jam, it may be possible that the operating blade returns to the original position and cover can be opened simply by turning the printer off and then back on.
  • Page 25: Using Printer Functions

    SRP-383 1-9 Using Printer Functions ○ POWER Green light will be on when the power is supplied to printer. ○ ERROR Red light will be on in various error conditions (e.g. no paper, cover open, etc.) ○ PAPER Red LED will be lit when the paper roll is running low. The LED keeps blinking when the printer is in self-test standby mode or macro execution standby mode.
  • Page 26: Self-Test

    SRP-383 2. Self-Test • The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 1) Make sure paper roll has been installed properly. 2) Turn on the power while holding down the FEED button and the self-test begins.
  • Page 27 SRP-383 (2) If you select “VMSM Selection” ① When entering the memory switch configuration mode, the following message is printed. ** VMSM Selection ** 0: Exit and reboot printer 1: Print current settings 2: Set Print Density 3: Set Print Speed...
  • Page 28: Hexadecimal Dumping

    SRP-383 3. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
  • Page 29: Cleaning Printer

    SRP-383 4. Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 1) Open the printer cover and remove the paper currently in use. 2) Residue or contamination of printer head should be wiped out by ethanol or IPA.
  • Page 30: Specifications

    SRP-383 5. Specifications Printing Method Thermal printing Dot Density 300 dpi (11.8dots/mm) Printing Width 3 inches 72 mm Paper Width 3 inches 79.5±0.5 mm No. of Characters per Line(Default Value) 48 (Font A) ,72 (Font B) Printing Speed Max. 200 mm/sec...
  • Page 31 BIXOLON Co., Ltd. The information contained herein is designed only for use with this BIXOLON product. BIXOLON is not responsible for any direct or indirect damages, arising from or related to use of this information.
  • Page 32 SRP-383 Caution Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.
  • Page 33 SRP-383 Revision history Rev. Date Page Description 1.00 27.09.18 - 33 - Ver. 1.00...

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