T R O U B L E S H O O T I N G
My Tesla is not charging. What's wrong?
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Check to make sure your Tesla supports a CCS adapter. On the touchscreen select:
Controls
Software
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Check to make sure the adapter and CCS1 charging cable are firmly connected, and that the
adapter is plugged into the Tesla charge p ort.
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Try unplugging and re-inserting both the charging cable and the adapter.
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Check the charging status on both the CCS1 charger and your Tesla touchscreen.
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If your car has been in an accident, Tesla may restrict or disable the use of a CCS1 adapter.
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If your Tesla is still not charging, email our customer service at contact@ev-lectron.com
Add vehicle information
CCS adapter support: Enabled.
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Need help?
Do you have a question about the CCS1 and is the answer not in the manual?
Questions and answers