Marport Catch Pro User Manual page 69

• Connect the sensor to Mosa2 to check if there is a diagnostic alarm:
1. Connect the sensor to a Dock charger plug or connect a Configuration Cable from
the computer to the sensor, and open Mosa2.
2. From Mosa2, go to the Diagnostic page and check the alarms.
• If there is an alarm or if the sensor is not detected by Mosa2, disconnect it from the Dock
and do not charge it until it is inspected by a technician.
• Send the sensor back for servicing to a Marport office.
Important: Only Marport technicians can open the sensor to access the internal
components.
CAUTION: In case of water ingress into the sensor, battery may vent or rupture,
causing product or physical damage.
Mosa2 does not open due to error message
Mosa2 displays an error message saying it cannot be opened.
Your Mac security preferences do not allow you to open applications not downloaded from
the App Store.
1. From the upper left corner of the screen, click Apple menu > System Preferences >
Security & Privacy.
2. Click the lock icon and enter the password, if applicable.
3. At Allow apps downloaded from, select Anywhere, then close the dialog box.
4. macOS Sierra or later: Anywhere option is not displayed by default. To display
Anywhere:
a. Click the magnifying glass from the top right corner of your screen and type
Terminal
b. Click Terminal from the results.
c. Enter in the terminal:
d. Press Enter.
Anywhere option is now displayed in Security & Privacy preferences.
.
sudo spctl --master-disable
Catch Pro Sensors | V1 |
Maintenance and Troubleshooting
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