Bowflex Max Trainer Max Total Troubleshooting Manual page 2

3/11/24, 9:51 AM
8.
Plug the power cord back into your machine and watch the console. The LED ring around the resistance knob will not
light up while the other 3 cables are disconnected. This is normal. The LED at the corner of the screen will light up as
normal.
9.
See if the console boots up normally. If it boots normally and the issue is no longer present, pull the resistance knob
straight away from and off your machine. It should come off easily. With the knob off, attempt to pull up gently on the
shaft that holds the knob to make sure it is properly positioned. It should move slightly up and down but remain in
the up position. Plug in the remaining 3 cables disconnected in Step 6 and test your machine. The console should
function normally [13871.F].
10.
If the issue persists, check if the resistance knob shaft is damaged. If damage is present,
Assembly [13871.G].
11.
If the issue persists,
Need to order replacement parts?
1 Customer Care Contact Information
Please contact Customer Care at
Some replacement parts may also be available for purchase
A list of part numbers referenced within this guide can be located at the bottom of this page.
Customer Care - Hours of Operation:
Monday - Friday 6:00am - 5:00pm PST
The replacement part will be provided to you at no cost assuming your machine meets the warranty eligibility
requirements. A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your
options.
Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy
of your purchase receipt in order to register your machine for warranty.
2 Parts Reference Table
about:blank
Max Trainer Max Total:  LED ring flashing slowly
Disconnect all 4 cables and only reconnect the cable with 2 rows of 7 pins.
order Mid Mast Cables [13871.H].
1-800-605-3369 for additional help or to order replacement parts.
online here.
order a Handlebar
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