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AVAYA J179 SIP Phone User's
Guide
Introduction
If you are familiar with operating Avaya 9404, 9408, and 2420 digital phones, you will find
the operation of J179 phone quite similar.
Avaya documentation and a video are available at the link below:
https://documentation.avaya.com/bundle/AvayaJ100SeriesPhoneVideos/page/Understandin
g_Avaya_J179_IP_Phone.html
Image of a J179 Phone
1
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Summary of Contents for Avaya J179
- Page 1 AVAYA J179 SIP Phone User’s Guide Introduction If you are familiar with operating Avaya 9404, 9408, and 2420 digital phones, you will find the operation of J179 phone quite similar. Avaya documentation and a video are available at the link below: https://documentation.avaya.com/bundle/AvayaJ100SeriesPhoneVideos/page/Understandin...
- Page 2 Button Index Name Description Beacon LED Provides visual alerts for the following: • Incoming call • Voice mail Phone Display Displays two areas: • Top Bar: It is always visible, displays communication status, time, date, and device status. • Application area displays the following: - Application header: It displays the context specific application title, and one or more subtitles.
- Page 3 Headset Used to turn on headset, and also to toggle an ongoing call from the speaker to the headset. Speaker Used to turn on the speaker. Volume Used to adjust volume of a handset, a speaker, or a ringtone. • (+): To increase the volume. •...
- Page 4 The Phone Display Screen is the large rectangular LCD surface located above the Four Soft Keys. Four Line Keys are arranged in a column on the left edge of the Phone Display Screen and Four more Line Keys are arranged in a column on the right edge of the Phone Display Screen. At the top, Line Keys 1 through 2 on both the left- and right-hand columns of the Phone Display screen are your Main Line Appearance buttons.
- Page 5 Call Transfers. There are two kinds of Call Transfers, Consultative, and blind. On a Consultative Transfer, you speak to the recipient before you transfer the call to them. On a Blind Transfer, you transfer the call without first speaking to the recipient. How to do a consultative transfer: While on an active call.
- Page 6 Send Calls (Do Not Disturb) The Send Calls button will silence all incoming calls and send them to voicemail. • Press the Send Calls button to turn Send Calls on. o When Send Calls is on, the button will shine green. •...
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