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Bowflex Max Trainer M9 Troubleshooting Manual
Bowflex Max Trainer M9 Troubleshooting Manual

Bowflex Max Trainer M9 Troubleshooting Manual

Speed isn't reading properly
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3/11/24, 9:50 AM
Max Trainer M9:  Why isn't my speed reading properly?
Follow this troubleshooting guide to help resolve speed issues on the Max Trainer M9.
Some common complaints may include:
Machine goes to sleep while in use
Speed is not registering or not registering properly
Burn Rate Targets in JRNY are maxed out and barely visible
Contents:
Check for updates
Check cable connections:
Behind the console
Bottom of the console mast
Speed sensor and speed sensor cable
Check for updates
Follow the instructions
1.
Once all applicable updates are installed, start a workout and test if the issue
2.
 
Inspect the cable connections behind the console
Tools you may need:
Phillips head screwdriver
Access the connection
Important:  Unplug your machine from power before continuing
1.
Remove the rear console cover from the back side of the console.
2.
Use a Phillips head screwdriver to loosen and remove the four screws on each corner of
the console mounting plate.
3.
Carefully tilt and lift the console to expose the cable connections.
 
Check the cables
1.
Three cables run from the console through the console mast (one 3-pin, 5-pin, and 14-pin cable).
2.
Unplug all connections behind the console. Check the following items while reconnecting the cables:
Damage - If damaged (cut, crimped, frayed wires, or loose/damaged connectors),
Cables [11766.A]
about:blank
Max Trainer M9:  Why isn't my speed reading properly?
in JRNY Basic App
Troubleshooting to check for and install any available updates
persists [FW.A]
order Mid-Mast
ID: 11766.4
1/6

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Summary of Contents for Bowflex Max Trainer M9

  • Page 1 Max Trainer M9:  Why isn't my speed reading properly? Max Trainer M9:  Why isn't my speed reading properly? ID: 11766.4 Follow this troubleshooting guide to help resolve speed issues on the Max Trainer M9. Some common complaints may include: Machine goes to sleep while in use...
  • Page 2 3/11/24, 9:50 AM Max Trainer M9:  Why isn't my speed reading properly? Connector Orientation - the number of wires leading to the connector and the color of the wires should match on both sides of the connection (e.g., 3-pin connects to 3- pin, and red wire matches red wire).
  • Page 3 3/11/24, 9:50 AM Max Trainer M9:  Why isn't my speed reading properly? Inspect the cable connections at the bottom of the console mast Tools you may need: 5mm hex key/Allen wrench Access the connection Important:  Unplug your machine from power before continuing Starting with the console removed from the section above, use a 5mm...
  • Page 4 3/11/24, 9:50 AM Max Trainer M9:  Why isn't my speed reading properly? Important:  Unplug your machine from power before continuing Watch the YouTube video below that shows how to remove the cover, or you can follow these instructions: Use a Phillips head screwdriver to remove the three upper screws from the lower fan cover on the right side of your machine.
  • Page 5 3/11/24, 9:50 AM Max Trainer M9:  Why isn't my speed reading properly? Replacing Max Trainer Speed Sensor | Bow ex® Support Replacing Max Trainer Speed Sensor | Bow ex® Support Check the speed sensor cable Important:  Unplug your machine from power before continuing Follow the speed sensor wire from the speed sensor to the Base Hub and unplug the connection.
  • Page 6 Max Trainer M9:  Why isn't my speed reading properly? Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.

This manual is also suitable for:

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