● Products described in this Document, which may include licenses obtained from third parties. Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part ● of this Document may be excerpted, copied, translated, or modified in whole or in part by any means without written permission.
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AX HOME Control Panel PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY ● RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS;...
AX HOME Control Panel Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or unexpected results.
AX HOME Control Panel Chapter 1 Appearance 1.1 Packing List Unbox and check device and accessories. Table 1-1 Packing List Control Panel Power Adapter Screws Quick Start Guide 1.2 Components Introduction Check components location and name for further use. Note Structures may differ in different models, please refer to the actual product.
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AX HOME Control Panel Indicator Status Control Panel Status Solid Green Powered on (station mode) Flashing Green AP Mode Solid White Connected to the cloud Flashing white once, and flashing green twice Unbinding Mode Flashing white rapidly Reset...
AX HOME Control Panel Chapter 2 Start Up 2.1 Download and Login the App Download the App and login the client before operating the control panel. Steps 1. Scan the QR code below to download the App. Figure 2-1 App QR Code 2.
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AX HOME Control Panel 2. Open the App, tap → Scan QR Code . Scan the QR code of the control panel. Or tap Add Device Manually and enter the serial No. Note Make sure your phone is connected to your home Wi-Fi. 3.
AX HOME Control Panel 2.2.2 Activation with SIM Steps 1. Slide to remove the rear cover. 2. Open the App, tap → Scan QR Code . Scan the QR code of the control panel. Or tap Add Device Manually and enter the serial No. 3.
AX HOME Control Panel 2.2.3 Activation with Ethernet Steps 1. Slide to remove the rear cover. 2. Open the App, tap → Scan QR Code . Scan the QR code of the control panel. Or tap Add Device Manually and enter the serial No. 3.
AX HOME Control Panel 5. Wait for the device to log in the cloud. The white indicator will remain on. 2.3 Unbind the Device 2.3.1 Unbind the Device from Your Own Account When the device is bound to your own account, you can delete it directly. Steps 1.
AX HOME Control Panel Figure 2-2 Delete Device 2.3.2 Unbind the Device from Another Account Make sure the control panel is in your hands. The phone and device are on the same network segment. Steps 1. Open the App, tap →...
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AX HOME Control Panel Figure 2-4 Unbind Device 4. Press and hold the reset button for more than 10 s. Figure 2-5 Reset Button 5. Check Device Unbound, and tap Add Again to add the device to your own account.
AX HOME Control Panel Chapter 3 Installation 3.1 Precaution 1. Avoid installing the device on metal surfaces. 2. Avoid placing the device directly on the ground. 3. The device is not allowed to be wrapped in metal. 4. Avoid obstructions within 50 cm around the device, except for the installation surface. 5.
AX HOME Control Panel 3.3 Installation FAQ Question 1: Why is the signal normal during installation, but worse in actual use? Answer: Check whether the working environment changes during installation and actual use. Such as obstruction caused by closed doors and windows.
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AX HOME Control Panel Figure 3-1 Installation FAQ Question 2: After the installation is complete, the peripheral is offline. Answer: Adjust the position of the control panel and check whether the signal strength is suitable for ● installation. Check whether to install devices according to the precautions. ●...
AX HOME Control Panel Chapter 4 Configuration 4.1 Set-up with App The operator can use the App to control the device, such as general arming/disarming operation, and user management etc. 4.1.1 Add Control Panel to the App Add a control panel to the App before other operations. Before You Start The control panel has been activated.
AX HOME Control Panel 4.1.3 Installation Wizard You can test the installation environment for devices. Steps 1. On the home page, tap → Settings → Maintenance → Installation Wizard to enter the page. 2. Tap + to enroll more peripherals. 3.
AX HOME Control Panel Arming / Disarming / Silence Alarm Arming to arm the area. When someone intrudes into the detection area, the control panel will trigger alarm, and the system will upload alarm information. Disarming to disarm the area. When someone intrudes into the detection area, the system will not upload alarm information.
AX HOME Control Panel Figure 4-2 Area Management 2. Tap +, enter area name, and tap OK. 3. Tap to set the area image. 4. Tap Link to More Devices, select devices and tap OK. 5. Tap Area Details and slide to enable Add to Home Shortcut, the area will be shown on the device list page.
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AX HOME Control Panel The user is permanently valid. Valid Time Period You can set the start date, start time, end date and end time. The user is only valid during the configured time period. One-time User The user's arming and disarming operation is only valid once. 5.
AX HOME Control Panel Name Edit device name. User Select linked user. I/II Key Select the function of configurable keys. Deactivation The selected part will be deactivated. 5. Optional: Tap Delete to delete the keyfob. 4.1.7 System Settings System Settings You can change language and select time zone.
AX HOME Control Panel 4.1.8 Communication Wired Network Steps 1. On the home page, tap → Settings → Network Configuration → TCP/IP to enter the page. 2. Set the parameters. - Automatic Settings: Enable DHCP. - Manual Settings: Disabled DHCP and set IP address, subnet mask, gateway address, DNS server address.
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AX HOME Control Panel Traffic Threshold Set the data threshold every month. If data usage is more than the configured threshold, an alarm will be triggered and uploaded to the alarm center and mobile client. 4. Tap Network Test to diagnose network connection. 5.
AX HOME Control Panel 4.1.9 Device Maintenance You can reboot, upgrade, test the device, etc. Steps 1. On the home page, tap → Settings → Maintenance to enter the page. 2. You can perform the following operations. Operation Description Reboot Device Tap Reboot Device to reboot the control panel.
AX HOME Control Panel Chapter 5 General Operations 5.1 Arming You can use keypad, keyfob, App to arm your system. After the arming command is sending to control panel, the sytem will check the detector status. If the detector is in fault, you will need to choose whether to arm the system with fault. While the system is armed, the control panel will prompt the result, and upload the arming report.
AX HOME Control Panel Main power supply exception ● Backup battery exception ● Alarm receiving fault ● Sounder fault ● Low battery of the keyfob (when using keyfob to arm) ● Others ● Arming with Fault While the arming is stopped with fault, user in level 2 has the permission to arm the system with fault (forced arming).
AX HOME Control Panel Solution: The panel does not enable "forced arming", and when there is a fault in the zone, the arming will fail. Please turn on the "forced arming" enable, or restore the zone to the normal status. 6.3 Access Levels Level Description...
AX HOME Control Panel Maximum timing of detection Primary ATP failure/restore LAN/Wi-Fi 30 s Secondary ATP failure/restore GPRS 30 s 3G/4G LTE 30 s (when primary ATP failed) Signaling will be always transmitted from primary ATP when it is operational. Otherwise it will be automatically switched to secondary transmission path that is operational at the moment.
AX HOME Control Panel Figure 6-1 CID Table 6.6 User Privacy Statement The debug or zhimakaimen command is used to control access to the file system to ensure device security. To obtain this permission, you can contact technical support. The device has admin, installer, maintenance, operator account. You can use these accounts to access and configure the device.
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