HIKVISION AX DS-PWA32-HSR Manual
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HIKVISION AX DS-PWA32-HSR Manual

Security control panel
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  • Page 1 AX Security Control Panel...
  • Page 2 WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,...
  • Page 3 AX Security Control Panel PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
  • Page 4 AX Security Control Panel Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 5 AX Security Control Panel Regulatory Information EN 50131-1:2009+A2:2017 Security Grade (SG): 2 EN 50131-3:2009 Environmental Class (EC) : II EN 50131-6:2017 EN 50131-5-3:2017 EN 50131-10: 2014 Certified by Telefication EN 50136-2: 2013 Note EN50131 compliance labeling should be removed if non-compliant configurations are used. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE"...

  • Page 6: Table Of Contents

    AX Security Control Panel Contents Chapter 1 Introduction ....................... 1 1.1 System Description ........................ 1 1.2 Specification ........................... 2 1.3 ATS Category .......................... 4 1.4 Appearance ..........................5 Chapter 2 Connection ......................... 9 Chapter 3 Installation ....................... 11 Chapter 4 Configuration ......................15 4.1 Activation ..........................
  • Page 7 AX Security Control Panel 4.4.4 Add Peripheral to the Control Panel ................61 4.4.5 Add Card ........................62 4.4.6 Add Keyfob ........................63 4.4.7 User Management ...................... 64 4.4.8 System Settings ......................65 4.4.9 Arm/Disarm the Zone ....................68 4.4.10 Bypass Zone ......................70 4.4.11 Set Zone ........................
  • Page 8 AX Security Control Panel 5.6.3 Add/Edit/Delete User ....................90 5.6.4 Check Status ........................ 92 Appendix A. Trouble Shooting ....................93 A.1 Communication Fault ......................93 A.1.1 IP Conflict ........................93 A.1.2 Web Page is Not Accessible ..................93 A.1.3 Hik-Connect is Offline ....................93 A.1.4 Network Camera Drops off Frequently ...............
  • Page 9 AX Security Control Panel A.6.5 Failed to Send Mails to Yahoo ..................97 A.6.6 Mail Configuration ...................... 97 Appendix B. Input Types ......................99 Appendix C. Output Types ...................... 101 Appendix D. Event Types ......................102 Appendix E. Access Levels ....................... 103 Appendix F.

  • Page 10: Chapter 1 Introduction

    AX Security Control Panel Chapter 1 Introduction 1.1 System Description AX wireless security control panel, containing 32 wireless zones, supports Wi-Fi, TCP/IP, and GPRS/3G/4G communication methods. It also supports ISAPI, Hik-Connect, and DC-09, which is applicable to the scenarios of market, store, house, factory, warehouse, office, etc. •...

  • Page 11: Specification

    AX Security Control Panel Ordering Model Description DS-PWA32-HSR (Black/White) supports Ethernet/ WI-FI, 3G/4G, and IC Card DS-PWA32-HGR (Black/White) supports Ethernet/ WI-FI, GPRS, and IC Card DS-PWA32-HR (Black/White) supports Ethernet/ WI-FI and IC Card DS-PWA32-HS (Black/White) supports Ethernet/ WI-FI, and 3G/4G DS-PWA32-HG (Black/White) supports Ethernet/ WI-FI, and GPRS DS-PWA32-H (Black/White)
  • Page 12 AX Security Control Panel DS-PW32-H(R)(S)(G) Encryption Supported Channel 2.4 G Application & Protocol Application iVMS-4200, and Hik-Connect Protocol RCT protocol: DC-09(ADM- CID)/ DC-09(SIA-DCS) EHome User IC Card 12 (only for model with -R) User 12 (1 installer, 1 administrator, 1 manufacturer, and 10 general users) Communication Mode of operation...

  • Page 13: Ats Category

    AX Security Control Panel DS-PW32-H(R)(S)(G) Operation Temperature –10 °C to 55 °C Operation Humidity 10% to 90% Shell Material PC+ABS Dimension(W x H x D) 155 × 155 × 35 mm Weight 410 g Battery Power Supply 12 H Note Ehome5.0: a privacy internet protocol that is used for accessing the third-party platform, which supports alarm report uploading, security control panel management, and short video uploading.

  • Page 14: Appearance

    AX Security Control Panel Note If the ATP fault is detected, the control panel will generate and report logs. If the ATS fault is detected, the control panel will generate and report logs, indicates the fault with Alert LED (solid orange), and prompts fault details when the system is disarmed by authorized users.
  • Page 15 AX Security Control Panel Table 1-3 Front Panel Description Indicator Name Description AC Power Solid Green: Power on Off: Power off Alert Solid Orange: In the disarming status,the LED indicates alarm (such as panic alarm, zone alarm, tampering alarm, etc.) and fault (such as operation fault, connection fault, etc.) Note Voice notifications that are not allowed to be indicated/heard...
  • Page 16 AX Security Control Panel Figure 1-2 Component and Interface Table 1-4 Rear Panel Description Number Description SIM Card Slot Note The function of GPRS or 3G/4G (implemented with built-in SIM card slot) varies depends on the model of the device. TAMPER Reset Button AP&STA Switch...
  • Page 17 AX Security Control Panel Figure 1-3 Function Button Use the function button to add wireless devices and check the RF signal. While the control panel is not in the configuration mode, press the function button on the side of the control panel once and trigger a peripheral device. While the control panel is not in the configuration mode, double press the function button, and you can check the RF signal strength on the peripheral device.

  • Page 18: Chapter 2 Connection

    AX Security Control Panel Chapter 2 Connection You can connect peripheral device to the control panel locally, via client software, web client, or mobile client. Note Check the RF signal strength before connection and peripheral device installation. While the control panel is not in the registration mode, double press the function button, and trigger the wireless device (event alarm or tampering alarm).
  • Page 19 AX Security Control Panel Connect Locally Note Add the card or keyfob via the web client before adding peripheral device for clearing tampering alarm. The distance between the control panel and wireless device should be less than 50 cm. While the control panel is not in the registration mode, press the function button on the side of the control panel once and trigger a peripheral device.

  • Page 20: Chapter 3 Installation

    AX Security Control Panel Chapter 3 Installation Steps 1. Loosen the screw on the rear cover. Slide down the rear cover and remove it from the control panel. Figure 3-1 Remove the Rear Cover 2. Insert a SIM card into the SIM card slot.
  • Page 21 AX Security Control Panel Figure 3-2 Insert SIM Card Caution Please ensure that the SIM card is tested as there might be communication issues with some providers. 3. Connect the battery to the control panel. Figure 3-3 Connect the Battery 4.
  • Page 22 AX Security Control Panel Note The conditions of no SIM card, no battery, AC power off, or network disconnected, will cause Control Panel Fault. Figure 3-4 Power On 5. Connect the Ethernet cable to an internet outlet. While the device is added to a Hik-Connect account, the Link indicator turns green.
  • Page 23 AX Security Control Panel Figure 3-6 Complete the Installation Note • Blue Star: Side Opening. If you need to route the cable though the bottom of the panel, remove the sheet of the side opening. • Red Star: TAMPER Screw. It is compulsory to secure the TAMPER screw. •...

  • Page 24: Chapter 4 Configuration

    AX Security Control Panel Chapter 4 Configuration Configure the security control panel in the web client or the remote configuration page in client software. 4.1 Activation In order to protect personal security and privacy and improve the network security level, you should activate the device the first time you connect the device to a network.

  • Page 25: Activate Device Via Client Software

    • Get the SADP software from the supplied disk or the official website http:// www.hikvision.com/en/ , and install the SADP according to the prompts. • The device and the PC that runs the SADP tool should be within the same subnet.

  • Page 26: Use The Client Software

    AX Security Control Panel Steps 1. Run the SADP software and search the online devices. 2. Find and select your device in online device list. 3. Input new password (admin password) and confirm the password. Caution STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 27: Use The Web Client

    AX Security Control Panel Note • Set the device port No. as 80. • The user name and password when adding device are the activation user name and password. 3. Click to enter the Remote Configuration page after the device is completely added, 4.3 Use the Web Client Steps 1.
  • Page 28 AX Security Control Panel Figure 4-1 Wired Network Settings Page 4. Set the parameters. - Automatic Settings: Enable DHCP and set the HTTP port. - Manual Settings: Disabled DHCP and set IP Address, Subnet Mask, Gateway Address, DNS Server Address. Note By default, the HTTP port is 80.
  • Page 29 AX Security Control Panel Figure 4-2 Wi-Fi Settings Page 2. Connect to a Wi-Fi. - Manually Connect: Input the SSID Wi-Fi and Wi-Fi Password, select Encryption Mode and click Save. - Select from Network List: Select a target Wi-Fi from the Network list. Click Connect and input Wi-Fi password and click Connect.
  • Page 30 AX Security Control Panel Note If enable DHCP, the device will gain the Wi-Fi parameters automatically. 5. Click Save. Cellular Network Set the cellular network parameters if you insert a SIM card inside the device. By using the cellular network, the device can upload alarm notifications to the alarm center. Before You Start Insert a SIM card into the device SIM card slot.
  • Page 31 AX Security Control Panel User Name Ask the network carrier and input the user name. Access Password Ask the network carrier and input the password. Ask the network carrier to get the APN information and input the APN information. Data Usage Limit You can enable the function and set the data threshold every month.
  • Page 32 AX Security Control Panel Note Only if the alarm receiver center 1 is enabled, you can set the alarm receiver center 2 as the backup channel and edit the channel parameters. 3. Select the Protocol Type as ADM-CID, EHome, SIA-DCS, *SIA-DCS, or *ADM-CID to set uploading mode.
  • Page 33 AX Security Control Panel Note Set the heartbeat interval with the range from 10 to 3888000 seconds. - EHome You do not need to set the EHome protocol parameters. Figure 4-7 EHome - *SIA-DCS or *ADM-CID You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry timeout period , attempts, heartbeat interval, encryption arithmetic, password length and secret key.
  • Page 34 AX Security Control Panel Figure 4-8 *ADM-CID Note Set the heartbeat interval with the range from 10 to 3888000 seconds. For encryption arithmetic: The panel support encryption format for information security according to DC-09, AES-128, AES-192 and AES-256 are supported when you configure the alarm center.
  • Page 35 AX Security Control Panel Alarms and Tampers The device will push notifications when the zone alarm is triggered or the device tamper alarm is triggered or restored. Life Safety Alarms The device will push notifications when fire alarm, gas alarm, or medical alarm is triggered. Maintenance and Faults The device will push notifications when any status in the system is changed.
  • Page 36 AX Security Control Panel Option Notification Notification Type SMS & Voice Call Check Box Alarms and Tampers Life Safety Alarms Maintenance and Faults Mobile Client Registration If you want to register the device to the mobile client for remote configuration, you should set the mobile client registration parameters.
  • Page 37 AX Security Control Panel Note By default, the device Hik-Connect service is enabled. You can view the device status in the Hik-Connect server (www.hik-connect.com). 3. Enable Custom Server Address. The server address is already displayed in the Server Address text box. 4.
  • Page 38 AX Security Control Panel Figure 4-10 EHome Registration 2. Slide the slider to enable EHome protocol. 3. Select the Address Type as IP or Domain Name. 4. Enter IP address or domain name according to the address type. 5. Enter the port number for the protocol. Note By default, the port number for EHome is 7660.

  • Page 39: Device Management

    AX Security Control Panel Cellular Data Network The system will select cellular data network only. 8. Click Save. Universal Plug and Play (UPnP™) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments.
  • Page 40 AX Security Control Panel Steps 1. Click Device Management → Zone to enter the Zone page. Figure 4-12 Zone Page 2. Select a zone and click to enter the Zone Settings page. 3. Edit the zone name. 4. Select a zone type. Instant Zone This Zone type will immediately trigger an alarm event when armed.
  • Page 41 AX Security Control Panel The system will immediately alarm when it detects a triggering event after the system is armed. There is a configurable interval timer between the alarm activation and siren output "Siren Delay Time (Perimeter Alarm) 0 to 600 Seconds". This option allows you to check the alarm and cancel the siren output during the interval time in case of false alarm.
  • Page 42 AX Security Control Panel Note 868 Devices do not support inputting serial No. 7. Set the Disconnection Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value. 8. Click OK. Note After setting the zone, you can enter Status →...
  • Page 43 AX Security Control Panel Note The device in 868 MHZ may not support adding with serial No.. 4) Click Add. 3. Click and the Output Settings window will pop up. Figure 4-14 Output Settings 4. Edit the relay name and select a link event. Note You should set different parameters according to different linked events.
  • Page 44 AX Security Control Panel Siren The siren is enrolled to the control panel via the wireless receiver module, and the 868 Mhz wireless siren can be enrolled to the hybrid control panel via the wireless receiver that is at the address of 9.
  • Page 45 AX Security Control Panel Note The available siren volume range is from 0 to 3 (function varies according to the model of device) . 4. Check linked partitions. 5. Optional: Enable Enroll Wireless Siren and set the siren serial No. Note The siren in 868 MHZ may not support this function.
  • Page 46 AX Security Control Panel 4. Check the check box to enable the function of buzzer, presenting card, and arming/disarming with keypad. 5. Check the Enable check box of Back-light Off Time, and set the duration of light off. 6. Select the keypad linked partition. 7.

  • Page 47: Partition Settings

    AX Security Control Panel 6. Set the Disconnection Time, and the system determines connection fault if the disconnected duration of the device is longer than the configured value. 7. Optional: Enable Link to Wireless Card Reader and set the serial No. Note The card reader in 868 MHZ may not support this function.
  • Page 48 AX Security Control Panel Public Partition Settings Definition Public partition is considered a special one which can be shared to other partitions. It is usually applied to manage or control the public area related with other areas controlled by other partitions in one building.
  • Page 49 AX Security Control Panel Figure 4-21 Schedule & Timer Settings 2. Select a partition. 3. Set time duration of Entry Delay 1, Entry Delay 2, or Exit Delay respectively. Entry Delay 1/Entry Delay 2 If you have set the entry delayed zone, you can set the delayed time duration here. Note The available time duration range is from 1 s to 600 s.
  • Page 50 AX Security Control Panel 4. Optional: Set the following parameters according to actual needs. Enable Auto Arming Enable the function and set the arming start time. The zone will be armed according to the configured time. Note • The auto arming time and the auto disarming time cannot be the same. •...

  • Page 51: Video Management

    AX Security Control Panel Note The available time duration range is from 0 s to 600 s. Alarm Duration If you have set the perimeter zone, you can set the time duration of the alarm. Note The available time duration range is from 1 s to 900 s. 5.
  • Page 52 AX Security Control Panel 5. Optional: Click Edit or Delete to edit or delete the selected camera. Link a Camera with the Zone Steps 1. Click Wireless Device → Zone to enter the configuration page. 2. Select a zone that you wish to include video monitoring, and click the Figure 4-23 Zone Settings 3.
  • Page 53 AX Security Control Panel Figure 4-24 Set Email to Receive Alarm Video 2. Click the block to enable the function. 3. Enter the sender's information. Note It is recommended to use Gmail and Hotmail for sending mails. 4. Enter the receiver's information. 5.
  • Page 54 AX Security Control Panel Figure 4-25 FTP Settings 2. Select FTP Type. 3. Drag the slider to enable FTP. 4. Select address type as Domain Name or IP. 5. Enter the domain name or FTP server. 6. Enter port number, user name and password. 7.

  • Page 55: Permission Management

    AX Security Control Panel Figure 4-26 Video Settings 2. Select a camera and set the video parameters. Stream Type Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality.
  • Page 56 AX Security Control Panel 2. To compliant the EN requirement, slide the block to enable the installer and manufacturer . Note • The default password of the installer is installer12345, and the default password of the manufacturer is hik12345. These codes will have to be changed when first connected. •...
  • Page 57 AX Security Control Panel Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457 6.
  • Page 58 AX Security Control Panel Figure 4-28 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Settings Check different items to assign permissions. Single Key Settings Select from the drop-down list to set I key and II key's functions Combination Keys Settings Select from the drop-down list to set combination keys' functions.

  • Page 59: Maintenance

    AX Security Control Panel 3. Customize a name for the card in the pop-up window. 4. Select the card type and card linked partition. 5. Select the permission for the card. Note You should allocate at least a permission for the card. 6.
  • Page 60 AX Security Control Panel Diagnosis The control panel supports diagnosis of system, alarm, wireless device, Wi-Fi, and cloud platform Steps 1. Enter Maintenance → Diagnosis . 2. Select system, alarm, wireless device, Wi-Fi, cloud platform, cellular data network, network camera and alarm receiving center as the diagnosis module. Or you can selectCustom, and enter the custom command (1~64) characters.

  • Page 61: System Settings

    AX Security Control Panel 4.3.7 System Settings Authority Management Set the authority options. Click System → System Options to enter the System Option Management page. Wireless Device Poll Check If the option is enabled, the system will detect all radio peripherals heartbeat. If no peripherals heartbeat is detected, the system will upload an event.
  • Page 62 AX Security Control Panel You can set the following parameters: Enable Arming When you enable the function, during the device arming procedure, the system will check the configured fault checklist. When there is fault occurred during the arming procedure, the procedure will be stopped.
  • Page 63 AX Security Control Panel Fault Check The system determines whether to check the faults listed on the page. The system will only check the fault that is selected. Click System → System Options → Control Panel Fault Checklist to enter the page. Detect Network Camera Disconnection If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered.
  • Page 64 AX Security Control Panel Figure 4-30 Time Management You can select a time zone from the drop-down list. You can synchronize the device time manually. Or check Sync. with Computer Time to synchronize the device time with the computer time. Note While you synchronize the time manually or with the computer time, the system records the log "SDK Synchronization".
  • Page 65 AX Security Control Panel If the user continuously input the incorrect password for more than the configured times, the account will be locked. Note The administrator has two more attempts than the configured value. Locked Duration Set the locking duration when the account is locked. Note The available locking duration is 5s to 1800s.
  • Page 66 AX Security Control Panel System Maintenance You can reboot the device, restore default settings, import/export configuration file, or upgrade the device remotely. Select the device and click Remote Configuration in the client software, or enter the device IP address in the address bar of the web browser. Click System → System Maintenance to enter the Upgrade and Maintenance page.

  • Page 67: Check Status

    AX Security Control Panel Local Log Search You can search the log on the device. Click System → Log to enter the Local Log Search page. Figure 4-33 Local Log Search Page Select a major type and a minor type from the drop-down list, set the log start time and end time and click Filter.

  • Page 68: Use Mobile Client

    AX Security Control Panel 4.4 Use Mobile Client 4.4.1 Download and Login the Mobile Client Download the Hik-Connect mobile client from Google Play (for Android) or App store (for iOS) and login the client before operating the security control panel. Steps 1.

  • Page 69: Add Control Panel To The Mobile Client

    AX Security Control Panel Note You need to remove the rear panel of the device and the AP/STA switch is on the back of the device. 8. Select a stable Wi-Fi for the device to connect and tap Next. Note Make sure the device and the mobile phone are connect to the same Wi-Fi.

  • Page 70: Add Peripheral To The Control Panel

    AX Security Control Panel Note Normally, the QR code is printed on the label stuck on the back cover of the control panel. - Tap → Manual Adding to enter the Add Device page. Enter the device serial No. with the Hik-Connect Domain adding type.

  • Page 71: Add Card

    AX Security Control Panel Note The QR code is usually on the back cover of the device. 4. Optional: If the QR code fails to be recognized, tap and enter the serial number of the device, and then select the device type. Note The serial number is usually on the back cover of the device.

  • Page 72: Add Keyfob

    AX Security Control Panel Figure 4-35 Partition Page 2. Tap → User Management → Card/Tag Management to enter the Card/Tag Management page. 3. Tap +. 4. When hearing the voice prompt "Swipe Card", you should present the card on the control panel card presenting area.

  • Page 73: User Management

    AX Security Control Panel 2. Tap to enter the Scan QR Code page. 3. Tap Add Keyfob. 4. Follow the instruction on the page and press any key on the keyfob to add. 5. Create a name for the keyfob and tap Finish. The keyfob is listed in the Wireless Device page.

  • Page 74: System Settings

    AX Security Control Panel Figure 4-37 Add User 4. Select User Type. Enter User Name and Password. 5. Enter Keypad Password. Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm.
  • Page 75 AX Security Control Panel Figure 4-38 Option Managment Wireless Device Supervision If the option is enabled, the system will detect status of all wireless devices. System Fault Report If the option is enabled, the device will upload report automatically when there is system faults. Disable Function Key If the option is enabled, all function keys will be disabled.
  • Page 76 AX Security Control Panel Figure 4-39 Fault Check Detect Network Camera Disconnection If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered. Panel Battery Fault Check If the option is enabled, when battery is disconnected or out of charge, the device will upload events.

  • Page 77: Arm/Disarm The Zone

    AX Security Control Panel System Maintenance On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page. → System Maintenance to set parameters. Reboot Device The device will restore all parameters to the default settings. Partly Restore The device will restore to its default settings except for admin user information, wired network parameters, Wi-Fi network, detector information, and wireless device parameters.
  • Page 78 AX Security Control Panel Figure 4-41 Partition Page Operations for a Single Partition • Away: When all the people in the detection area leave, turn on the Away mode to arm all zones in the partition after the defined dwell time. •...

  • Page 79: Bypass Zone

    AX Security Control Panel 4.4.10 Bypass Zone When the partition is armed, you can bypass a particular zone as you desired. Before You Start Link a detector to the zone. Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the Partition page.

  • Page 80: Set Zone

    AX Security Control Panel 4.4.11 Set Zone After the detector is added, you can set the zone, including the zone name, the zone type, zone bypass, linked camera, stay/away status, the siren, and the silent zone. You can also view the detector serial No.

  • Page 81: Set Arming/Disarming Schedule

    AX Security Control Panel If you select Timeout Zone, you should select a timeout value or tap Custom to set a custom value. Zone Bypass Enable the function and the zone will be bypassed. No alarm will be received while the zone is bypassed.
  • Page 82 AX Security Control Panel Figure 4-44 Arming or Disarming Schedule Page Entry Delay 1 Entry Delay 2 Set a value for Entry Delay 1 and Entry Delay2. Entry delay is a time concept. If entry delay is configured for the delayed zone, when you enter an armed delayed zone, the zone alarm will not be triggered until the end of entry delay.

  • Page 83: Check System Status (Zone Status/Communication Status)

    AX Security Control Panel Enable the partition to automatically arm itself in a specific time point. Auto Arm Time Set the schedule for the partition to automatically arm itself. Late to Disarm Enable the device to push a notification to the phone or tablet to remind the user to disarm the partition when the partition is still armed after a specific time point.

  • Page 84: Check Alarm Notification

    AX Security Control Panel EN Mode the Partition page, tap to enter the page. Slide to enable EN Mode. Note The device will be auto rebooted when you turn on or turn off EN Mode. 4.4.14 Check Alarm Notification When an alarm is triggered, and you will receive an alarm notification. You can check the alarm information from the mobile client.

  • Page 85: Set Network Camera Channel

    AX Security Control Panel Figure 4-46 Alarm Details 3. Optional: If the zone has linked a camera, you can view the playback when the alarm is triggered. 4.4.15 Set Network Camera Channel Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page.

  • Page 86: Set Event Video Settings

    AX Security Control Panel 4. Enter IP Address, Port, User Name and Password. 5. Tap to add channel. 6. Optional: Edit a channel. 1) Select a channel in the list. Figure 4-48 Network Camera Settings 2) Tap to enetr the editing mode. 3) Edit parameters.

  • Page 87: Add A Camera To The Zone

    AX Security Control Panel Figure 4-49 Event Video Settings Stream Type Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality.
  • Page 88 AX Security Control Panel Steps 1. On the device list page, tap the security control panel and then log in to the device (if required) to enter the control panel page. 2. Tap Zone to enter the zone list page. 3.

  • Page 89: Chapter 5 Operations

    AX Security Control Panel Chapter 5 Operations You can use the client keyfob, card, client software, or mobile client to do arming, disarming, bypass, and zone disabling. 5.1 Arming You can use keypad, keyfob, card, client software, mobile client to arm your system. After the arming command is sending to control panel, the sytem will check the detector status.

  • Page 90: Disarming

    AX Security Control Panel Reason of Arming Failure • Intrusion detector triggered (excepts the detector on the exit route). • Panic alarm device triggered. • Tampering alarm occurred. • Communication exception • Main power supply exception • Backup battery exception •...
  • Page 91 AX Security Control Panel Figure 5-2 TypeⅠ Keyfob Table 5-1 Type Ⅰ Keyfob Keys Description Indicator Green: Successful Operation Red: Press the Key Away Arming Clearing Alarm Stay Arming Disarming Panic Alarm (Duress Alarm) Hold the key for 2 seconds, an alarm report will be send to the alarm center secretly without alerting.
  • Page 92 AX Security Control Panel Figure 5-3 Type Ⅱ Keyfob Table 5-2 Type Ⅱ Keyfob Keys Description Arming (Lock) Disarming( Unlock) Combo-​ F unction Key Custom Combination Functions (except Arming +Ⅱ and Disarming +Ⅰ) : Away Arming, Stay Arming, Disarming, Panic Alarm, Clearing Alarm, Fault Inspection, and Arming Status Check. The following table shows the keyfob operation and responded indications.

  • Page 93: Use The Card

    AX Security Control Panel Keyfob Operation Result Voice Prompt Indication No Disarming Permission Operation failed. The keyfob Yellow LED Flashes 4 Times has no arming permission. Panic Alarm Uploaded Alarm Prompt Green LED Flashes Once No Panic Alarm Permission Operation failed. The keyfob Yellow LED Flashes 4 Times has no arming permission.

  • Page 94: Use The Client Software

    AX Security Control Panel 5.5 Use the Client Software Steps 1. Download, install and register to the client software. 2. Add device in Device Management → Device . Note • Set the device port No. as 80. • The user name and password when adding device are the activation user name and password.

  • Page 95: Add Device To The Client Software Through Cloud P2P

    AX Security Control Panel Note The port No. is 80. 3. Check Import to Group. 4. Click Add to add the device. 5.5.2 Add Device to the Client Software through Cloud P2P Before You Start Enter the prerequisites here (optional). Steps 1.

  • Page 96: Partition Operation

    AX Security Control Panel Note • If you have added a device to your Cloud P2P account, the device will appear in the device list. If not, you need to add a device via cloud P2P or IP. • After you exit your Cloud P2P account, the device you added to your Cloud P2P account will be remove.

  • Page 97: Operate The Siren

    AX Security Control Panel Figure 5-7 Relay Operation 5.5.5 Operate the Siren Steps 1. In the client software, click Security Control Panel → Siren to enter the page. Figure 5-8 Siren Operation 2. You can Enable or Close the selected sirens. 5.6 Use the Web Client Steps 1.

  • Page 98: Add/Edit/Delete Card

    AX Security Control Panel 2. Search the device IP address via the client software and the SADP software. 3. Enter the searched IP address in the address bar. Note When using mobile browser, the default IP Address is 192.168.8.1. The device must be in the AP mode.

  • Page 99: Add/Edit/Delete User

    AX Security Control Panel Steps 1. Click User Management → Keyfob to enter the Keyfob Management page. Figure 5-9 Keyfob Management 2. Click Add and press any key on the keyfob. 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Settings Check different items to assign permissions.
  • Page 100 AX Security Control Panel Steps 1. Click User Management → User to enter the User Management page. 2. To compliant the EN requirement, slide the block to enable the installer and manufacturer . Note • The default password of the installer is installer12345, and the default password of the manufacturer is hik12345.

  • Page 101: Check Status

    AX Security Control Panel Note The keypad password +1 or -1 is the duress code. Use the duress code can operate the keyboard to arm and disarm normally and upload a duress alarm. For example, if the keypad password is 123456, the duress code is 123455 or 123457 6.

  • Page 102: Appendix A. Trouble Shooting

    AX Security Control Panel Appendix A. Trouble Shooting A.1 Communication Fault A.1.1 IP Conflict Fault Description: IP that the panel automatically acquired or set is same as other devices, resulting in IP conflicts. Solution: Search the current available IP through ping. Change the IP address and log in again. A.1.2 Web Page is Not Accessible Fault Description: Use browser to access web pages and display Inaccessible.

  • Page 103: Alarm Information Is Not Reported To App/4200/Alarm Center

    AX Security Control Panel When using APP to add devices, it is prompted that the device fails to be added, the device could not be found, etc. Solution: Check the web page: whether the Hik-Connect is offline. A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center Fault Description: After the alarm is triggered, the app/4200/ alarm center does not receive the alarm message.

  • Page 104: Zone Tamper-Proof

    AX Security Control Panel Solution: Check whether the detector reports undervoltage. Replace the detector battery A.3.2 Zone Tamper-proof Fault Description: View status of zones which displays tamper-proof. Solution: Make tamper-proof button of the detector holden. A.3.3 Zone Triggered/Fault Fault Description: View status of zones which displays triggered/fault.

  • Page 105: The Alarm Clearing Operation On The Panel Does Not Produce The Alarm Clearing

    AX Security Control Panel A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm Clearing Report Fault Description: The alarm clearing operation on the panel does not produce the alarm clearing report. Solution: In the absence of alarm, no report will be uploaded for arm clearing. A.6 Mail Delivery Failure A.6.1 Failed to Send Test Mail Fault Description:...

  • Page 106: Failed To Send Mails To Qq Or Foxmail

    AX Security Control Panel Solution: Click the link below, and then click "continue" (https://accounts.google.com/b/0/ displayunlockcaptcha). A.6.4 Failed to Send Mails to QQ or Foxmail Fault Description: The receiver's mailbox is QQ or foxmail. Click "Test Inbox" and prompt test fails. 1.
  • Page 107 AX Security Control Panel Mail Type Mail Server SMTP Port Protocols Supported Sina smtp.sina.com 25/465/587 SSL/TLS/STARTTLS (SSL/TLS) Note About mail configuration: • SMTP port Default to use port 25 without encryption, or using port 465 if SSL/TLS is used. Port 587 is mainly used for STARTTLS protocol mode.

  • Page 108: Appendix B. Input Types

    AX Security Control Panel Appendix B. Input Types Table B-1 Input Types Input Types Operations Instant Zone The system will immediately alarm when it detects triggering event after system armed. Audible Response Trigger the system sound and siren. Voice Prompt: Zone X alarm. Perimeter Zone The system will immediately alarm when it detects triggering event after system armed.
  • Page 109 AX Security Control Panel Input Types Operations Gas Zone The zone activates all the time with sound/siren output when alarm occurs. Audible Response: Trigger the system sound and siren. Voice Prompt: Zone X gas alarm. Medical Zone The zone activates all the time with beep confirmation when alarm occurs.

  • Page 110: Appendix C. Output Types

    AX Security Control Panel Appendix C. Output Types Table C-1 Output Types Output Types Active Restore Arming Arm the control panel After the configured output delay Disarming Disarm the control panel After the configured output delay Alarm When alarm event occurs. The After the configured output alarm output will be activated delay, disarm the control panel...

  • Page 111: Appendix D. Event Types

    AX Security Control Panel Appendix D. Event Types Table D-1 Event Types Event Types Custom Default 1 Default 2 Default 3 Default 4 (client (alarm (mobile client) (telephone) software receiving notification) center 1/2) Alarm and ×/√ √ √ √ √ Tamper Life Safety ×/√...

  • Page 112: Appendix E. Access Levels

    AX Security Control Panel Appendix E. Access Levels Level Description Access by any person; for example the general public. User access by an operator; for example customers (systems users). User access by an engineer; for example an alarm company professional. User access by the manufacturer of the equipment.
  • Page 113 AX Security Control Panel • When the controller is bypassed, the user level 3 can login the controller without the permission assignment of the user level 2. • The user level 4 can login the controller only when the user level 2 or level 3 has assigned permissions to the user level 4.

  • Page 114: Appendix F. Sia And Cid Code

    AX Security Control Panel Appendix F. SIA and CID Code Table F-1 SIA and CID Code SIA Code CID Code Description E130 Burglary Alarm R130 Burglary Alarm Restored E122 Silent Panic Alarm R122 Silent Panic Alarm Restored E780 Timeout Alarm R780 Timeout Alarm Restored E120...
  • Page 115 AX Security Control Panel SIA Code CID Code Description E120 Keypad/Keyfob Panic Alarm E100 Medical Alarm R100 Medical Alarm Restored E151 Gas Leakage Alarm R151 Gas Leakage Alarm Restored E110 Fire Alarm R110 Fire Alarm Restored E401 Disarming R401 Away Arming E403 Auto Disarming R403...
  • Page 116 AX Security Control Panel SIA Code CID Code Description E305 Control Panel Reset E321 Wireless Siren Disconnected R321 Wireless Siren Connected E381 Wireless Detector Disconnected R381 Wireless Detector Connected E384 Wireless Detector Low Voltage R384 Normal Wireless Detector Voltage E333 Expander or Wireless Device Disconnected R333...
  • Page 117 AX Security Control Panel SIA Code CID Code Description E306 Expander Deleted R306 Expander Added E306 Detector Deleted R306 Detector Added E306 Wireless Repeater Deleted R306 Wireless Repeater Added E306 Wireless Siren Deleted R306 Wireless Siren Added E130 Burglary Alarm R130 Burglary Alarm Restored E338...

  • Page 118: Appendix G. Device In En Certificate Standard/Basic Standard

    AX Security Control Panel Appendix G. Device in EN Certificate Standard/Basic Standard Table G-1 User Permission in EN Standard Function User Permission in EN Standard Level 1 Level 2 Level 3 Level 4 Any Body Basic User Administrator Installer Manufacturer Arming According to √...
  • Page 119 AX Security Control Panel Adding/ √ Editing Location Exchange √ Programing/ Firmware Table G-2 User Permission in Basic Standard Function User Permission in Basic Standard Level 1 Level 2 Level 3 Level 4 Any Body Basic User Administrator Installer Manufacturer Arming According to √...
  • Page 120 AX Security Control Panel Authentication Code Adding/ √ √ Editing Location Exchange √ √ √ Programing/ Firmware...
  • Page 121 UD17056B...

This manual is also suitable for:

Ax ds-pwa32-hgrAx ds-pwa32-hrAx ds-pwa32-hsAx ds-pwa32-hgAx ds-pwa32-h

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